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IT Service Management

Agile IT Service Management Training

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Courses

Agile IT Service Management Foundation and Practitioner

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 2 Days

 Classroom

 From £2199

Agile IT Service Management Foundation

View Course>

 1 Days

 Classroom

 From £1299

About Agile IT Service Management Training

Introduction

The Agile IT Service Management Training course is designed to provide an in depth approach to each of the main components of the Service Management.

Materials

  • You will receive The Knowledge Academy courseware folder containing copies of presentation slides, exercises, and suggested solutions.
  • Most importantly you will complete the course with a Personalised Action Plan

Who is this course for?

This course is aimed at anybody in the IT industry looking to gain a good understanding of Service Management, including IT Managers and support staff.

What is it about?

Service Management is a process-based approach to the planning, delivering and controlling of IT services. It differs from more technology oriented approaches to IT management in three main ways:

·         A more process-based approach towards management

·         A focus on IT services rather than systems

·         An emphasis on continual improvement

This 3 day course covers in depth each of the main components of Service Management and the processes, functions and roles which support them.

Content

·         Be able to understand how the service management framework can be used to improve the effectiveness of IT provision throughout the organisation

·         Know each component of the framework and the processes which form and support them

·         Recognise the scope, value and characteristics of each stage of the Service Lifecycle

Exam Structure

  • There will be an examination following the course consisting of 30 multiple choice questions to be taken within a 60 minute period 

 


Why choose Agile IT Service Management Training?

  • Learn how to focus on offering exceptional value to the customer & how to build a great customer relationship
  • Includes materials, exam and certificate
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
  • There are pre-requisites prior to attending this course (See FAQ)
  • Service Management training courses delivered by World Class Service Management instructors in luxury nationwide venues
  • Earning potential with a Service Management Black Belt qualification between £40k to £80k
  • Book Online or Call 01344 203999 to speak to an Service Management Expert today

Why train with us?

Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Find Dates & Prices - Agile IT Service Management Foundation and Practitioner

London
Mon 6th Nov 17
Classroom 2 days
£2199
Manchester
Mon 6th Nov 17
Classroom 2 days
£2199
Birmingham
Mon 6th Nov 17
Classroom 2 days
£2199
Aberdeen
Mon 6th Nov 17
Classroom 2 days
£2499
Southampton
Mon 6th Nov 17
Classroom 2 days
£2499
Liverpool
Mon 6th Nov 17
Classroom 2 days
£2499
Bristol
Mon 6th Nov 17
Classroom 2 days
£2499
Belfast
Mon 6th Nov 17
Classroom 2 days
£2499
Edinburgh
Mon 6th Nov 17
Classroom 2 days
£2499
Leeds
Mon 6th Nov 17
Classroom 2 days
£2499
Milton Keynes
Mon 6th Nov 17
Classroom 2 days
£2499
Dublin
Mon 6th Nov 17
Classroom 2 days
€2499
Cambridge
Mon 6th Nov 17
Classroom 2 days
£2499
Nottingham
Mon 6th Nov 17
Classroom 2 days
£2499
Glasgow
Mon 6th Nov 17
Classroom 2 days
£2499
Sheffield
Mon 6th Nov 17
Classroom 2 days
£2499
Reading
Mon 6th Nov 17
Classroom 2 days
£2499
Norwich
Mon 6th Nov 17
Classroom 2 days
£2499
Newcastle
Mon 6th Nov 17
Classroom 2 days
£2499
Cardiff
Mon 6th Nov 17
Classroom 2 days
£2499
Brighton
Mon 6th Nov 17
Classroom 2 days
£2799
Maidstone
Mon 6th Nov 17
Classroom 2 days
£2799
London
Mon 8th Jan 18
Classroom 2 days
£2299
Birmingham
Mon 8th Jan 18
Classroom 2 days
£2299
Manchester
Mon 8th Jan 18
Classroom 2 days
£2299
Edinburgh
Mon 8th Jan 18
Classroom 2 days
£2699
Aberdeen
Mon 8th Jan 18
Classroom 2 days
£2699
Liverpool
Mon 8th Jan 18
Classroom 2 days
£2699
Sheffield
Mon 8th Jan 18
Classroom 2 days
£2699
Leeds
Mon 8th Jan 18
Classroom 2 days
£2699
Southampton
Mon 8th Jan 18
Classroom 2 days
£2699
Norwich
Mon 8th Jan 18
Classroom 2 days
£2699
Reading
Mon 8th Jan 18
Classroom 2 days
£2699
Dublin
Mon 8th Jan 18
Classroom 2 days
€2699
Cambridge
Mon 8th Jan 18
Classroom 2 days
£2699
Maidstone
Mon 8th Jan 18
Classroom 2 days
£2699
Belfast
Mon 8th Jan 18
Classroom 2 days
£2699
Bristol
Mon 8th Jan 18
Classroom 2 days
£2699
Milton Keynes
Mon 8th Jan 18
Classroom 2 days
£2699
Cardiff
Mon 8th Jan 18
Classroom 2 days
£2699
Newcastle
Mon 8th Jan 18
Classroom 2 days
£2699
Nottingham
Mon 8th Jan 18
Classroom 2 days
£2699
Brighton
Mon 8th Jan 18
Classroom 2 days
£2699
Glasgow
Mon 8th Jan 18
Classroom 2 days
£2699
London
Mon 5th Mar 18
Classroom 2 days
£2299
Birmingham
Mon 5th Mar 18
Classroom 2 days
£2299
Manchester
Mon 5th Mar 18
Classroom 2 days
£2299
Milton Keynes
Mon 5th Mar 18
Classroom 2 days
£2699
Cardiff
Mon 5th Mar 18
Classroom 2 days
£2699
Newcastle
Mon 5th Mar 18
Classroom 2 days
£2699
Nottingham
Mon 5th Mar 18
Classroom 2 days
£2699
Brighton
Mon 5th Mar 18
Classroom 2 days
£2699
Glasgow
Mon 5th Mar 18
Classroom 2 days
£2699
Edinburgh
Mon 5th Mar 18
Classroom 2 days
£2699
Aberdeen
Mon 5th Mar 18
Classroom 2 days
£2699
Leeds
Mon 5th Mar 18
Classroom 2 days
£2699
Liverpool
Mon 5th Mar 18
Classroom 2 days
£2699
Sheffield
Mon 5th Mar 18
Classroom 2 days
£2699
Southampton
Mon 5th Mar 18
Classroom 2 days
£2699
Norwich
Mon 5th Mar 18
Classroom 2 days
£2699
Reading
Mon 5th Mar 18
Classroom 2 days
£2699
Dublin
Mon 5th Mar 18
Classroom 2 days
€2699
Cambridge
Mon 5th Mar 18
Classroom 2 days
£2699
Maidstone
Mon 5th Mar 18
Classroom 2 days
£2699
Belfast
Mon 5th Mar 18
Classroom 2 days
£2699
Bristol
Mon 5th Mar 18
Classroom 2 days
£2699
London
Mon 14th May 18
Classroom 2 days
£2299
Birmingham
Mon 14th May 18
Classroom 2 days
£2299
Manchester
Mon 14th May 18
Classroom 2 days
£2299
Liverpool
Mon 14th May 18
Classroom 2 days
£2699
Leeds
Mon 14th May 18
Classroom 2 days
£2699
Southampton
Mon 14th May 18
Classroom 2 days
£2699
Norwich
Mon 14th May 18
Classroom 2 days
£2699
Reading
Mon 14th May 18
Classroom 2 days
£2699
Dublin
Mon 14th May 18
Classroom 2 days
€2699
Cambridge
Mon 14th May 18
Classroom 2 days
£2699
Maidstone
Mon 14th May 18
Classroom 2 days
£2699
Belfast
Mon 14th May 18
Classroom 2 days
£2699
Bristol
Mon 14th May 18
Classroom 2 days
£2699
Milton Keynes
Mon 14th May 18
Classroom 2 days
£2699
Cardiff
Mon 14th May 18
Classroom 2 days
£2699
Newcastle
Mon 14th May 18
Classroom 2 days
£2699
Nottingham
Mon 14th May 18
Classroom 2 days
£2699
Brighton
Mon 14th May 18
Classroom 2 days
£2699
Glasgow
Mon 14th May 18
Classroom 2 days
£2699
Edinburgh
Mon 14th May 18
Classroom 2 days
£2699
Aberdeen
Mon 14th May 18
Classroom 2 days
£2699
Sheffield
Mon 14th May 18
Classroom 2 days
£2699
Birmingham
Mon 2nd Jul 18
Classroom 2 days
£2299
Manchester
Mon 2nd Jul 18
Classroom 2 days
£2299
London
Mon 2nd Jul 18
Classroom 2 days
£2299
Aberdeen
Mon 2nd Jul 18
Classroom 2 days
£2699
Sheffield
Mon 2nd Jul 18
Classroom 2 days
£2699
Norwich
Mon 2nd Jul 18
Classroom 2 days
£2699
Liverpool
Mon 2nd Jul 18
Classroom 2 days
£2699
Leeds
Mon 2nd Jul 18
Classroom 2 days
£2699
Southampton
Mon 2nd Jul 18
Classroom 2 days
£2699
Reading
Mon 2nd Jul 18
Classroom 2 days
£2699
Dublin
Mon 2nd Jul 18
Classroom 2 days
€2699
Cambridge
Mon 2nd Jul 18
Classroom 2 days
£2699
Maidstone
Mon 2nd Jul 18
Classroom 2 days
£2699
Belfast
Mon 2nd Jul 18
Classroom 2 days
£2699
Bristol
Mon 2nd Jul 18
Classroom 2 days
£2699
Milton Keynes
Mon 2nd Jul 18
Classroom 2 days
£2699
Cardiff
Mon 2nd Jul 18
Classroom 2 days
£2699
Newcastle
Mon 2nd Jul 18
Classroom 2 days
£2699
Glasgow
Mon 2nd Jul 18
Classroom 2 days
£2699
Nottingham
Mon 2nd Jul 18
Classroom 2 days
£2699
Brighton
Mon 2nd Jul 18
Classroom 2 days
£2699
Edinburgh
Mon 2nd Jul 18
Classroom 2 days
£2699
London
Mon 3rd Sep 18
Classroom 2 days
£2299
Birmingham
Mon 3rd Sep 18
Classroom 2 days
£2299
Manchester
Mon 3rd Sep 18
Classroom 2 days
£2299
Milton Keynes
Mon 3rd Sep 18
Classroom 2 days
£2699
Cardiff
Mon 3rd Sep 18
Classroom 2 days
£2699
Newcastle
Mon 3rd Sep 18
Classroom 2 days
£2699
Brighton
Mon 3rd Sep 18
Classroom 2 days
£2699
Glasgow
Mon 3rd Sep 18
Classroom 2 days
£2699
Nottingham
Mon 3rd Sep 18
Classroom 2 days
£2699
Edinburgh
Mon 3rd Sep 18
Classroom 2 days
£2699
Aberdeen
Mon 3rd Sep 18
Classroom 2 days
£2699
Sheffield
Mon 3rd Sep 18
Classroom 2 days
£2699
Norwich
Mon 3rd Sep 18
Classroom 2 days
£2699
Liverpool
Mon 3rd Sep 18
Classroom 2 days
£2699
Leeds
Mon 3rd Sep 18
Classroom 2 days
£2699
Southampton
Mon 3rd Sep 18
Classroom 2 days
£2699
Reading
Mon 3rd Sep 18
Classroom 2 days
£2699
Dublin
Mon 3rd Sep 18
Classroom 2 days
€2699
Cambridge
Mon 3rd Sep 18
Classroom 2 days
£2699
Maidstone
Mon 3rd Sep 18
Classroom 2 days
£2699
Belfast
Mon 3rd Sep 18
Classroom 2 days
£2699
Bristol
Mon 3rd Sep 18
Classroom 2 days
£2699
London
Mon 5th Nov 18
Classroom 2 days
£2299
Birmingham
Mon 5th Nov 18
Classroom 2 days
£2299
Manchester
Mon 5th Nov 18
Classroom 2 days
£2299
Reading
Mon 5th Nov 18
Classroom 2 days
£2699
Dublin
Mon 5th Nov 18
Classroom 2 days
€2699
Cambridge
Mon 5th Nov 18
Classroom 2 days
£2699
Maidstone
Mon 5th Nov 18
Classroom 2 days
£2699
Belfast
Mon 5th Nov 18
Classroom 2 days
£2699
Bristol
Mon 5th Nov 18
Classroom 2 days
£2699
Milton Keynes
Mon 5th Nov 18
Classroom 2 days
£2699
Cardiff
Mon 5th Nov 18
Classroom 2 days
£2699
Newcastle
Mon 5th Nov 18
Classroom 2 days
£2699
Brighton
Mon 5th Nov 18
Classroom 2 days
£2699
Glasgow
Mon 5th Nov 18
Classroom 2 days
£2699
Nottingham
Mon 5th Nov 18
Classroom 2 days
£2699
Edinburgh
Mon 5th Nov 18
Classroom 2 days
£2699
Aberdeen
Mon 5th Nov 18
Classroom 2 days
£2699
Sheffield
Mon 5th Nov 18
Classroom 2 days
£2699
Norwich
Mon 5th Nov 18
Classroom 2 days
£2699
Liverpool
Mon 5th Nov 18
Classroom 2 days
£2699
Leeds
Mon 5th Nov 18
Classroom 2 days
£2699
Southampton
Mon 5th Nov 18
Classroom 2 days
£2699

Agile IT Service Management Training FAQs

All of our instructors have years of experience within Service Management
We provide The Knowledge Academy courseware folder, exam, official certificate and refreshments
Please arrive at your training venue for 08:45am
The training hours are start at 9am and finish at 5pm approximately
Yes, we provide an official Knowledge Academy certificate upon successful completion of the examination
We recommend smart/casual attire.
This course is 3 day
We advise that you should attend the Service Management Green Belt course prior to attending this Service Management Black Belt course

Some of our clients

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