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Business Analyst Job Description

The Business Analyst (BA) role has become increasingly crucial in today's rapidly evolving business landscape. BAs bridge business and technology, helping organisations make informed decisions and improve operational efficiency. In order to begin a career as a BA, it is important to understand the Business Analyst Job Description.

Business Analysts (BAs) are essential for achieving organisational goals by understanding the scope and impact of their role. They analyse business needs, improve processes, and manage projects. Whether you are a current or aspiring BA, you can learn more about this career path in this blog. It will cover the main features of a Business Analyst Job Description, such as salary, skills, roles, and responsibilities.

Table of Contents

1) Who is a Business Analyst? 

2) Business Analyst roles and responsibilities

3) Key skills for Business Analyst

4) Business Analyst salary range

5) Business Analyst Job Description template

6) Conclusion

Who is a Business Analyst? 

A Business Analyst helps organisations improve performance by analysing business problems and providing solutions. They use various tools and techniques to collect, process, and present data and communicate with stakeholders to understand their needs and expectations. 

They also design and recommend solutions that align with the business goals and strategies and participate in Project Management and quality assurance. A Business Analyst can work in different domains, such as finance, healthcare, or IT, and have different roles and responsibilities depending on the industry and organisation.

business analyst training 

Business Analyst roles and responsibilities 

Let’s talk about the Business Analyst Roles And Responsibilities in detail through the points given below:

1) Process modelling and improvement 

BAs work closely with stakeholders to identify opportunities for process optimisation and efficiency enhancement. They utilise various techniques, such as business process modelling, to visualise existing processes and identify areas for improvement. 

BAs play a vital role in streamlining operations and increasing productivity by mapping out workflows and suggesting process changes. They collaborate with process owners and Subject Matter Experts to design and implement effective and efficient business processes.  

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2) Data Analysis and reporting 

Business Analysts are responsible for collecting, analysing, and interpreting data to support decision-making processes. They gather data from various sources, apply analytical techniques, and derive meaningful insights.

BAs develop reports and dashboards to present key findings and insights to stakeholders, helping them make informed choices. They often leverage data visualisation tools to present complex information in a clear and understandable manner. This enables stakeholders to identify trends, patterns, and opportunities. 

3) Stakeholder management 

Effective communication and relationship-building are crucial aspects of a BA's role. BAs interact with stakeholders from various departments, including Business Managers, Developers, and Executives. They act as liaisons between technical and non-technical teams, ensuring everyone is aligned with project goals and requirements.

BAs facilitate stakeholder meetings, manage expectations, and address concerns to foster collaboration and achieve project success. They actively engage stakeholders throughout the project lifecycle, providing updates, gathering feedback, and managing change. 

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4) Project coordination 

BAs often serve as project coordinators, ensuring that projects are delivered on time and within budget. They create project plans, define milestones, and allocate resources. BAs manage project timelines, track progress, and mitigate risks to ensure successful project completion. 

They facilitate effective communication and collaboration between team members, ensuring everyone understands their roles and responsibilities. BAs coordinate project meetings, provide status updates, and manage project documentation. They act as a central point of contact for project-related queries and issues. 

5) Continuous improvement and innovation 

Business Analysts play a proactive role in identifying opportunities for continuous improvement and innovation within the organisation. They stay updated on industry trends, emerging technologies, and best practices to suggest innovative solutions that drive business growth. 

BAs collaborate with stakeholders to identify pain points, explore new possibilities, and propose strategic initiatives. They actively participate in brainstorming sessions, contribute ideas, and support the implementation of innovative solutions. 

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Key skills for Business Analysts

 Business Analysts help organisations improve performance by analysing business problems and providing solutions. To succeed in this role, Business Analysts must have technical, analytical, decision-making, and managerial skills. These skills are:

Technical skills

Technical skills enable Business Analysts to use various tools and techniques to collect, process, and present data. For example, Business Analysts need to be proficient in Data Analysis tools such as SQL, Excel, and Tableau and business intelligence tools such as SAP BusinessObjects, IBM Cognos, or Microsoft Power BI. 

They must also be familiar with process modelling and analysis techniques such as BPMN and requirements management tools such as JIRA, Confluence, or IBM Rational DOORs.

Analytical skills

These skills enable Business Analysts to understand complex business problems, conduct thorough research, and propose practical solutions. For example, Business Analysts must have a keen eye for detail, logical reasoning, and the ability to synthesise information from various sources. They also need to have a good understanding of the business domain, the market trends, and the customer needs.

Decision-making Skills

These skills enable Business Analysts to make informed and rational decisions that align with the business objectives and the stakeholders’ expectations. For example, Business Analysts need to be able to evaluate the costs and benefits of different alternatives, assess the risks and uncertainties, and prioritise the most critical and urgent tasks. 

They also need to be able to communicate their findings and recommendations clearly and persuasively to the relevant parties.

Managerial skills

These skills enable Business Analysts to lead and coordinate cross-functional teams, manage projects, and ensure the quality and delivery of solutions. For example, Business Analysts need to have strong interpersonal and communication skills and the ability to facilitate meetings, resolve conflicts, and motivate others. 

They also need to have knowledge of Project Management methodologies such as Agile and system development methodologies such as JAD/RAD sessions, use cases, and process flow diagrams.

Problem-solving skills

These skills enable Business Analysts to identify, analyse, and resolve various business challenges and issues. For example, Business Analysts need to be able to define the problem clearly, generate multiple ideas to solve it, evaluate and select the best alternative, and implement the solution effectively.

They also need to be able to monitor the results and make adjustments as needed. Problem-solving skills are crucial for Business Analysts, as they help them deliver value to their clients and stakeholders by improving business processes and outcomes.

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Business Analyst salary range 

Business Analysts enjoy competitive salaries that reflect their vital role in organisations. The salary range for BAs can vary depending on factors such as location, industry, experience, and educational background. On average, in the United Kingdom, a Business Analyst can expect to earn between £32,000 and £54,000 per annum. 

Junior-level Business Analysts with limited experience can typically earn salaries starting at around £28,000. As they gain expertise and progress to mid-level positions, BAs can earn between £35,000 and £50,000. Senior Business Analysts, with substantial experience and a proven track record, can earn salaries ranging from £55,000 to £81,000 or more.

Business Analyst salary

However, it's important to note that these figures are approximate and can vary significantly depending on individual circumstances. Factors such as the size of the organisation, the complexity of projects, and the BA's skills and certifications can also influence salary offers.

Business Analyst salary according to the size of the company

Furthermore, the industry in which the Business Analyst operates can impact their salary range. For example, BAs working in finance, consulting, or technology sectors often receive higher remuneration due to the specialised nature of their work and the demands of these industries.

Business Analyst Job Description Template

If you're aspiring to become a Business Analyst, it's helpful to have an idea of what a typical job description entails. While specific requirements may vary depending on the organisation and industry, the following templates provide an example of a Business Analyst Job Description:  

Job Title: Business Analyst

Job Summary: As a Business Analyst, you will work with various stakeholders and departments to understand their business needs, challenges, and objectives. You will elicit, document, and analyse their requirements, processes, and workflows and translate them into functional specifications for the technology teams. 

You will also collaborate with the Project Managers, Developers, and Testers to ensure the successful delivery of the solutions. Additionally, you will identify and recommend opportunities for process improvement and operational excellence.


1) Requirement Elicitation and Analysis:

a) Engage with business stakeholders to comprehend their needs, challenges, and objectives.

b) Elicit, document, and analyse their requirements, processes, and workflows.

c) Translate their requirements into clear and concise functional specifications for the technology teams.

2) Solution Design:

a) Work with the technology teams to design solutions that meet business needs.

b) Suggest innovative and practical solutions to address the business challenges.

c) Ensure that the proposed solutions are aligned with the organisation’s strategic goals and technological capabilities.

3) Stakeholder Communication:

a) Act as a bridge between the business stakeholders and the technology teams.

b) Communicate complex technical concepts to non-technical stakeholders.

c) Present findings, recommendations, and project updates to various audiences.

4) Documentation:

a) Create detailed documentation, including business requirements, process flows, use cases, and user stories.

b) Keep the project documentation accurate and up-to-date throughout the project lifecycle.

5) Project Management:

a) Support the Project Managers in defining the project scope, objectives, and deliverables.

b) Assist in project planning, estimation, and resource allocation.

c) Monitor project progress and identify potential risks or deviations from the plan.

6) Quality Assurance:

a)Participate in system testing, user acceptance testing, and implemented solution validation.

b) Ensure that the delivered solutions meet the specified requirements and are of high quality.

7) Process Improvement:

a) Identify areas for process optimisation and efficiency enhancement.

b) Recommend process improvements and assist in their implementation. Qualifications:

c) Bachelor’s degree in Business Administration, Information Technology, or a related field (Master’s degree is preferred).

d) Proven experience as a Business Analyst or in a similar role.

e) Strong analytical, problem-solving, and critical-thinking skills.

f) Excellent communication and interpersonal skills.

g) Proficiency in requirement-gathering techniques, process modelling, and documentation.

h) Familiarity with project management methodologies and software development lifecycle.

i) Ability to collaborate effectively with cross-functional teams.

j) Knowledge of relevant tools like Microsoft Visio, JIRA, Confluence, etc.

k) Certification in Business Analysis (e.g., CBAP, CCBA) is desirable.


Business Analysts play a vital role by connecting business with technology. They collect and analyse business requirements, streamline processes, and offer insights through data. BA’s excel at managing stakeholders and ensuring teamwork. Their involvement in solution design, project coordination, and ongoing improvement is key to a company's success. Understanding these responsibilities helps professionals thrive and benefit their organisation's growth and profits.

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Frequently Asked Questions

What makes a good Business Analyst? faq-arrow

A good Business Analyst can understand the business's needs, analyse the problems, propose solutions, and communicate effectively with the stakeholders. A good Business Analyst also has a combination of technical, analytical, decision-making, problem-solving, and managerial skills.

Can a Business Analyst specialise in a specific domain, and how does it impact career opportunities? faq-arrow

A Business Analyst can specialise in a specific domain, such as finance, healthcare, or IT, by gaining relevant knowledge and experience. It can help them to provide more tailored and effective solutions for their clients and stakeholders. However, it can also limit their career opportunities to that domain unless they are willing to learn and adapt to new domains.

What are the other resources provided by The Knowledge Academy? faq-arrow

The Knowledge Academy takes global learning to new heights, offering over 30,000 online courses across 490+ locations in 220 countries. This expansive reach ensures accessibility and convenience for learners worldwide.    

Alongside our diverse Online Course Catalogue, encompassing 17 major categories, we go the extra mile by providing a plethora of free educational Online Resources like News updates, Blogs, videos, webinars, and interview questions. Tailoring learning experiences further, professionals can maximise value with customisable Course Bundles of TKA

What is a Knowledge Pass, and how does it work? faq-arrow

The Knowledge Academy’s Knowledge Pass, a prepaid voucher, adds another layer of flexibility, allowing course bookings over a 12-month period. Join us on a journey where education knows no bounds.  

What are related courses provided by The Knowledge Academy? faq-arrow

The Knowledge Academy offers various Business Analyst Courses, including Business Analyst Black Belt and Green Belt courses. These courses cater to different skill levels, providing comprehensive insights into the Business Analysis Framework.   

Our Business Analysis Blogs cover a range of topics related to Business Analyst, offering valuable resources, best practices, and industry insights. Whether you are a beginner or looking to advance your Business Analysis skills, The Knowledge Academy's diverse courses and informative blogs have you covered.

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