Handling Sales Objection Training - Australia

Prerequisites

There are no prerequisites for this Handling Sales Objections Training course.

Audience

This Handling Sales Objections Training course is suitable for anyone who deals with customers and manages their objections.

Handling Sales Objection Training​ Course Overview

Sales objection is a clear expression by a buyer that a barrier exists between the current situation, which needs to be satisfied before buying any product or service. Sales objections drive many prospects not to buy products or services offered by an organisation or individual. Responding to a buyer's objections in a way that changes their mind or alleviates their concerns is known as sales objection handling. Sales objection handling skills allow salespersons to tailor their pitch and zero in on the factors that can break the deal. This training will provide individuals with the knowledge and skills required to overcome various sales objections and convert prospects into customers.

In this 1-day Handling Sales Objection Training course, delegates will learn about setting the tone, ground rules, and how to gather information about the customer’s needs and concerns. They will also attain in-depth knowledge about showing the customer how the product or service offered is not the problem they see it to be, but can benefit him in various ways, etc. Our expert and highly skilled professional trainer will conduct this training who have years of experience in teaching sales and customer training courses.

This course will cover various essential concepts, such as:

• What objections really are?
• Eliminating objections before they arise
• Six-step method for handling objections
• Speaking with the decision-maker
• Power of a second opinion
• Five ways to differentiate yourself from the competition

After attending this training course, delegates will be able to take objections positively and take them as opportunities to understand their customers properly. They will also be able to effectively move to the next stage of the sales process after solving the customer's objections and making the sale.

Besides this Handling Sales Objection Training course, the delegates can also opt for our popular courses such as Sales Bootcamp, Closing Sales Technique Masterclass, Corporate Selling Training, Sales Negotiation Training, and many other courses from the Sales Training section to gain valuable career advancement skills.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor