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Course Information

Management Training for New Managers Course Outline

Module 1: Role of the Manager

  • Descriptions of the Role of a Manager
  • Broad Roles of Managers

Module 2: Action-Centred Leadership

  • What is Action-Centred Leadership?
  • Situational Leadership Model
  • Development Levels for Existing Staff
  • Needs as a Manager
  • Communication
  • Effective Communication

Module 3: Team Briefing and Time Management

  • Team Briefing Benefits
  • Key Features of Team Briefing
  • Time Management

Module 4: Typical Procrastinators and Time Wasters

  • Examples of Some Biggest Time Wasters

Module 5: Establishing Priorities

  • Examples of Pareto's Law in Various Situations
  • Examples of Time Savers
  • Principles for Effective Personal Time Management

Module 6: Decision Making

  • How to Decide What to Do? 
  • Tips on Decision Making

Module 7: Delegation

  • What to Delegate?

Module 9: Who’s Got the Monkey?

  • Introduction
  • Who's Working for Who?
  • Getting Rid of the Monkey
  • Transferring the Initiative

Module 9: Setting Objectives

  • Different Sorts of Objectives
  • Setting SMART Objectives

Module 10: Feedback and How to Give it

  • Setting
  • Dealing with Reactions to Feedback
  • When Receiving Feedback?

Module 11: EEC Model

  • Giving Praise and Encouragement
  • Giving Critical Feedback

Module 12: Managing Under Performance

  • Failure to Address Poor Performance
  • Recognising the Early Stages of Disciplinary and Capability Problems
  • Managing the Under Performer
  • Dealing with Problems: Golden Rules

Module 13: Managing Performance: Latecomer

  • Latecomer
  • Managing Performance: Making Mistakes
  • Conflict Management Case Study: No Meetings
  • Mediation in the Workplace
  • Motivation
  • Motivating Team

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There are no formal prerequisites for attending this Management Training for New Managers course.


This training course is ideal for anyone who wants to gain in-depth knowledge of management processes and techniques.

Management Training for New Managers Course Overview

Management is the process of coordinating and overseeing the activities and resources of an organisation to achieve its goals and objectives. New managers are responsible for setting goals, assigning tasks, providing guidance and support, managing performance, and fostering a positive work environment. This training aims to provide learners with skills to perform tasks and functions for achieving organisational goals, maximising productivity, and ensuring the success of the team and its members. Studying this training equips learners to develop skills to provide constructive feedback and address performance issues. This training assists learners in effectively leading their team, driving performance, and contributing to the overall success of the organisation. Individuals with excellent communication and management skills will get satisfactory jobs in multinational cooperation with the desired earnings.

The Knowledge Academy’s 1-day Management Training for New Managers course provides delegates with in-depth knowledge about the essential skills and knowledge needed to excel in their managerial roles. During this training, they will learn about the various roles and responsibilities. They will also learn how to develop strategies for managing mistakes and conflicts effectively. This course will be conducted by our highly skilled and knowledgeable trainer, who has years of experience in teaching Management Training courses and will help delegates get a complete understanding of the management processes and framework.

Course Objectives

  • To develop higher-order managerial skills pertaining to managing performance
  • To send and receive messages using different methods of communication
  • To make sure all employees know exactly what is going on and why
  • To learn the various techniques for dealing with reactions to feedback
  • To use time management skills in managing their personal workload
  • To understand the role of a leader in enabling and managing performance

At the end of this training, delegates will be able to implement tips and techniques gained for improving their decision-making skills. They will also be able to manage their workload and avoid unnecessary burdens.

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What's Included in this Management Training for New Managers Course?

  • A Comprehensive Management Training for New Managers Course Folder
  • Management Training for New Managers Training​ Action Plan
  • Full Access to Training Slides and Trainer Notes
  • Certificate of Attendance
  • 24/7 Support Before, During & After your Course
  • Refreshments Available Throughout the Day (Classroom Only)

What will you Gain from this Course?

  • How to Plan, prioritise, set goals and delegate effectively
  • Learn the main mistakes new manages can make and how to avoid them
  • Understand how you can get the absolute best from your people
  • Use a range of strategies for managing and developing a highly motivated and effective team
  • Identifying areas for improvement and the need for change
  • Engaging and understanding people based on their personality type by using a range of techniques

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Management Training for New Managers FAQs


Management is the process of coordinating and overseeing the activities and resources of an organisation to achieve its goals and objectives.
New managers are responsible for setting goals, assigning tasks, providing guidance and support, managing performance, and fostering a positive work environment.
There are various qualities of managers, including leadership, experience, communication, knowledge, time management, delegation, confidence, and respect for employees.
Effective communication is beneficial for trust, team building, better relationships, increased job satisfaction, increased productivity, engagement, problem-solving, and handling conflict.
In this Management Training for New Managers course, you will learn about the roles and responsibilities of a manager, the situational leadership model, time management skills, delegation, how to deal with reactions to feedback, recognising the stages of disciplinary and capacity problems, and other related topics.
The price for Management Training for New Managers certification in Australia starts from AUD1795
The Knowledge Academy is the Leading global training provider for Management Training for New Managers.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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