Management Training - Australia

Who should attend this Management Training Course?

This training course can be taken by anyone who wishes to improve their skills in managing people.

Prerequisites

There is no pre-course reading required for this course.

Introduction to Managing People Course Overview

This Management Training course provides candidates with an understanding of management and the skills required to effectively manage people within a team. This Managing People training course enables candidates to effectively manage people within a team and overcome financial and policy related issues. Individuals will learn the key responsibilities of a manager, including hiring, firing, communicating, appraising, disciplining, and training team members.

What's included in this Management Training Course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Who should attend this Management Training Course?

This course is designed for individuals in Senior Management roles who would like to strengthen their skills or develop further into a higher role within the company.

Prerequisites

There are no prerequisites for enrolling on this Senior Management Training course.

Senior Management Training Overview

This 1-day Senior Management Training course aims to teach delegates effective management methods that will allow individuals to develop their own style of management that works for both their organisations and their teams. This course will act as an overview for senior managers and will touch on: communication skills, Leadership training, conflict management, and performance management.

This course comes under the topic of Management Training, which is comprised of a range of courses that aim to develop the management style of individuals. These training courses are valid in any industry, and therefore extremely transferable. 

What's included in this Management Training Course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Who should attend this Management Training Course?

This course is for new and inexperienced project managers who have been put in the situation of managing remote teams based in various locations and time zones.

Prerequisites

There are no prerequisites for the Managing Remote Teams training course.

Managing Remote Teams Course Overview

Managing remote teams requires an entirely separate set of skills. The idea of managing teams remotely is becoming extremely popular with businesses as they access more and better talent much faster. Other benefits include lower costs and the improvement of technology for communicating with teams.

This course will be able to help you to manage remote teams efficiently while dealing with different time zones.

In short, the course will help delegates to:

• Lead from a distance
• Direct the team
• Use technology to communicate
• Remote team meetings
• Deal with different time zones

In addition, other benefits include lower costs and the improvement of technology to communicate with teams.

What's included in this Management Training Course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Who should attend this Management Training Course?

This course is aimed at anybody involved in or looking to be involved in supplier management, including project managers, business managers and business owners. 

Prerequisites

As the course is introductory, there are no prerequisites to attend.

Introduction to Supplier Management Course Overview

This 1-day Supplier Management course focuses on the fundamentals of managing suppliers, including identification, selection, contracting, monitoring, and reporting. By the end of the course, you will understand the basic steps of supplier management, allowing you to implement a supplier management program and increase the value you receive from your suppliers.

What's included in this Management Training Course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Prerequisites

There are no formal prerequisites to attend this Management Training for New Managers course.

Audience

This Management Training for New Managers course is ideal for anyone who wants to gain in-depth knowledge of management. However, it will be more beneficial for individuals who got promoted to management roles.

Management Training for New Managers Course Overview

Managers help organisations in achieving goals with the help of better teamwork and maintaining better relationships with the individuals they manage. Management Training for New Managers is a training programme that emphasises improving any individual who is new to management's skills as a manager. This management training aims to provide learners who are starting their job as newly appointed managers with the required skills to deal with people and manage the people they used to work with. Attending this Management Training for New Managers will enable learners to understand the role of a manager for operating day-to-day operations in organisations and getting optimum performance. Individuals who possess the management skills required to manage work and people efficiently certainly gain more success in their careers and get more career enhancement opportunities.

This 1-day Management Training for New Managers course covers all the essential topics by which delegates will become fully familiar with the skills of a new manager. During this training, they will learn about roles and responsibilities as a manager. They will also learn about delegation, dealing with reactions to feedback, management behaviour, development levels for existing staff, managing the underperformer, and many more. Our highly professional trainer with years of experience in teaching management training will conduct this training course and help delegates get comprehensive knowledge and skills to fulfil a manager's roles and responsibilities.

This training will also cover the following essential topics such as: 

• Effective communication
• Tips on decision making
• Management behaviour
• Team briefing benefits
• Examples of time savers

At the end of this Management Training for New Managers course, delegates will be able to effectively play their roles and responsibilities as a manager. They will also be able to recognise the early stages of disciplinary and capability problems and how to handle them.

If delegates are interested in managing various aspects of business in an organisation or want to have a steady career in the Management field, then they can choose our popular Management Training courses, including Introduction to Management, Introduction to Managing People, Event Management Masterclass, Team Development Masterclass, and more courses.

What's Included in this Management Training for New Managers Course?

• A Comprehensive Management Training for New Managers Course Folder
• Management Training for New Managers Training​ Action Plan
• Full Access to Training Slides and Trainer Notes
• Certificate of Attendance
• 24/7 Support Before, During & After your Course
• Refreshments Available Throughout the Day (Classroom Only)

What will you Gain from this Course?

• How to Plan, prioritise, set goals and delegate effectively
• Learn the main mistakes new manages can make and how to avoid them
• Understand how you can get the absolute best from your people
• Use a range of strategies for managing and developing a highly motivated and effective team
• Identifying areas for improvement and the need for change
• Engaging and understanding people based on their personality type by using a range of techniques

Prerequisites

• There are no pre-requisites for this Performance Management training course
• Anyone can enrol to enhance their performance management skills

Who Should Attend this Management Training Course?

• Business leaders of teams at all levels
• Corporate environment workers as well as Company and team workers

Introduction to Performance Management Course Overview

Performance management is a one-day course. Training on Performance management is a continuous process and helps to establish a culture in which individuals and teams take responsibility for business processes, skills, behaviour, and contributions. The entire course process involves identification, evaluation, and development of the work performance of the employees through effective management practice like development training, feedback, and regular communication.

What Will You Learn?

• Advanced two-way interaction between supervisors and employees
• How to define mission, goals, responsibilities, priorities, and expectations
• How to identify and resolve performance problems
• Be able to recognise excellent performance
• Provide a basis for official judgments such as promotions, succession, and strategic planning, and pay for performance

Benefits of this Course:

• Company Performance is improved through evaluation of the current performance and creating plans for objectives
• Helps the employee in identifying the knowledge and skills required for performing the job efficiently and achieving team objectives
• Helps in maintaining effective communication between the teams and the employees for clarifying expectations about the roles, accountabilities and communicating the functional and goals of the team
• Providing regular feedback will improve employee performance and development training
• Identifying the barriers to performance and resolving them through constant monitoring, training, and development
• Understand the basis for several administrative decisions like strategic and succession planning, promotions, and performance-based payment
• Personal growth with advancement in the career of the employees promoted as they acquire the desired knowledge, skills, and objectives

What's included in this Management Training Course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Who should attend this Personal Development Course?

This course is designed for individuals in the Military and Civilian positions from all levels of management within Defence Environment, Government, and Industry.

Prerequisites

There are no prerequisites for enrolling on this Personal and Organisational Development training course.

Personal and Organisational Development Course Overview

This 1 day Personal and Organisational Development training course aims to teach delegates the skills and techniques associated with the delivery of change. This course will focus on organisational metaphors, such as machine, organism, culture, political, and flux, and the ability to analyse management theories in defence acquisition. This course comes under the topic of Management Training, where a range of courses are available to help candidates develop their skills.

What's included in this Personal Development Course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Prerequisites

There are no formal requirements to attend this Corporate Social Responsibility (CSR) Training course.

Audience

This Corporate Social Responsibility (CSR) Training course is for anyone interested in CSR and sustainability and would like to understand.

Corporate Social Responsibility CSR Training​ Course Overview

CSR (Corporate Social Responsibility), also known as corporate citizenship, is a self-regulatory business model that allows a business to be socially accountable to itself, its stakeholders, and the general public. Companies can be aware of their impact on all parts of society, including economic, social, and environmental, by exercising corporate social responsibility. Businesses run various CSR programmes, including volunteer work, charities, community welfare and sustainability activities that benefit society while boosting their brands. CSR helps professionals and businesses create and drive long-overdue changes and become connected with the world around them. Attending this Corporate Social Responsibility (CSR) Training will help learners gain the skills required to run an effective CSR programme and become part of the change they long for.

The Knowledge Academy’s Corporate Social Responsibility (CSR) Training is designed to provide delegates with an understanding of CSR’s importance and effects. In this 1-day training, delegates will learn about the effects of organisational activities, prominence of CSR, classification of stakeholders, risk reduction, etc. They will also learn about sustainability and the cost of capital, ethical philosophies, corporate behaviour and reputation, measurement of performance, and many more concepts. Our highly skilled and professional trainers will conduct this training and help delegates to gain the knowledge and skills required to run successful CSR programmes.

Other than the above topics, delegates will also learn the following concepts

• Environmental issues and their effects and implications
• Stakeholders and social contract
• Ethics, CSR, and corporate behaviour
• Multi-dimensional performance management
• How globalisation affects CSR?
• CSR in not for profit organisations
• Corporate social responsibility and leadership

At the end of this Corporate Social Responsibility (CSR) Training will enable delegates to bring sustainability, accountability, and transparency to their organisation's CSR activities. They will also be able to bring determination and consistency in their CSR activities as leaders and professionals.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

There are no formal prerequisites for attending this course. However, experience in modelling business processes will be beneficial.

Audience

Anyone who needs to gain knowledge of improving and managing business processes. This course is well-suited for:

• Business Analysts
• Process Analysts
• Business Process Owners

Business Process Improvement Training​ Course Overview

Business Process Improvement (BPI) is the method of analysing, reviewing, and improving the existing business processes. It is a management discipline for organisations to help enhance their efficacy and accuracy of their business processes. It is done by mapping out the business process, recognising inefficiencies, reforming the process, and benchmarking the initial metrics.

The Knowledge Academy’s Business Process Improvement Training course will equip delegates with the knowledge of business process improvement and its objectives. Delegates will learn about the process inventory, establishing the foundation, and drawing the process map. In addition, delegates will gain an in-depth understanding of applying improvement techniques.

During this 1-day course, delegates will gain knowledge of how to implement the change and drive continuous improvement. Delegates will become familiarised with the various BPI methodologies. By attending this course, you will develop your knowledge and skills to employ a step-by-step Business Process Improvement (BPI) framework in your organisations.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

There are no prerequisites to attend this course.

Audience

Anyone who is involved in event management, public relations, and business etiquette can attend this course.

Event Management Masterclass Course Overview

The event industry is growing significantly and has become a robust economic force. Events also play an essential role in the economic development and social well-being that helps to accomplish business goals. This Event Management Masterclass course is designed to provide the knowledge and skills required to be a professional event organiser.

In this 1-day course, delegates will be provided with the knowledge of the detailed background of event management. Delegates will get an understanding of the complexities of the event management industry. The course will teach and equip delegates with the skills to succeed in several aspects of event management. Along with this, delegates will learn how to choose an appropriate organisational structure.

During this course, delegates will master the skills of marketing and promoting the event. In addition, they will learn about the elements of event promotion and marketing. Gantt charts, ROI evaluation, and social media engagement are some other essential topics to be covered in this course. At the end of this training, delegates will get an understanding of all the required steps to be taken for organising an effective event.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

In this Conflict Management training, there are no formal prerequisites.

Audience

Conflict Management training is ideal for anyone who wants to learn and understand the techniques and methods of Conflict Management.

Conflict Management​ Course Overview

Conflict occurs between individuals with opposing opinions and personal preferences during disagreements and struggles, and it can be extremely challenging to manage inside the working environment. Conflict Management is the method of being capable to recognise and resolve conflicts, which is essential in today's market. Every employee wants to prove how important they are to the organisation with whom they work, and, at times, it will contribute to conflicts with other team leaders.

In this 1-day training, delegates will gain knowledge of how to manage conflicts using various methods in an organisation. Delegates will also gain an understanding of several types of conflicts with its handling techniques and a role of third-party in resolving conflicts.

This training will cover various concepts, such as:

• Handling Conflicts
• Managing Conflicts
• Maintaining relationships with other employees
• Emotions of conflicts
• Different Phases of Conflict and Conflicting Resolution Model

At the end of this training, delegates will also understand how to manage and overcome conflicts within the organisation. Delegates will attain the knowledge of how to build a harmonious relationship with their colleagues, team leader and managers.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

In this Costing and Pricing training, there are no formal prerequisites.

Audience

This Costing and Pricing training is ideal for anyone who wants to learn and understand the techniques and methods of projecting project and program costs in the business.

Costing and Pricing Training​ Course Overview

Cost and price analysis are two different approaches of projecting project and program costs which are interdependent. Price analysis aims purely at a vendor's unit price. In contrast, cost analysis combines the moderate cost of delivering the item to the vendor to define the cost and suitability of the quoted price.

In this 1-day training, delegates will gain knowledge of different ideas of costing and pricing in businesses. Delegates will also gain an understanding of the strategies of Costing and Pricing. This training will also provide the knowledge of how to set a price policy and costing and pricing formulas (Break-Even Point Formula and Absorption Costing).

This training will cover various concepts, such as:

• Evaluation of existing price history
• Comparison of prices to internal projections
• Working hours of the personnel
• Cost of Resources

At the end of this training, delegates will also understand the requirement of employees in their organisation and cost of resources such as raw material or machine time. Delegates will also attain the knowledge of projected indirect costs like warehousing, transportation, taxes, fees and comparison competitive bids from multiple vendors.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

In this Team Development Masterclass training, there are no formal prerequisites.

Audience

This Team Development Masterclass training is designed for those wishing to work as a leader in a team of an organisation for its growth and development.

Team Development Masterclass​ Course Overview

Team building is an essential topic in the current business environment as organisations are looking to team-based structures to stimulate additional enhancements to their productivity, profitability, and service quality. Organisation members and managers are universally exploring ways to enhance business outcomes as well as profitability. Team development efforts aim to increase results for clients, and team building includes a vast variety of activities, given to organisations and tried at developing team performance.

In this 1-day training, delegates will gain knowledge of how to work in a team. Delegates will also understand the significance of the responsibilities of a team leader. Delegates will also attain the knowledge of how the teamwork includes building relationships as well as working with other people for utilising several essential skills and habits:

• Working with cooperation
• Contributing to team with new concepts, ideas, and efforts
• Communication
• Understanding of responsibility
• A respect for various ideas, methods, and individual preferences
• Ability to engage in team decision-making

At the end of this training, delegates will also understand the basic concepts of team meetings. Delegates will gain knowledge of how collaboration and participation of a team member will affect on growth and development of the team.

The Knowledge Academy’s Team Development Masterclass course will provide an understanding of how to implement Bruce Tuckman’s Team Development Model in a team.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites 

In this Anti-Social Behaviour Management training, there are no formal prerequisites.

Audience

The Knowledge Academy's Anti-Social Behaviour Management training is designed for anyone who wants to learn how to authorise clients to control their behaviour and obtain skills for social living. However, this course is more beneficial for managers and frontline staff of the vagrancy and supporting house sectors.

Anti-Social Behaviour Management Training ​Course Overview

Anti-Social Behaviour (ASB) is defined as a behaviour of an individual which causes, or likely to cause nuisance and annoyance to any other individual or a wider community. It includes unacceptable behaviour which affects the quality of life for residents. It can also be defined as any behaviour that disrupts the fundamental rights of other individuals, which is considered disruptive to others in society. A growing number of researchers and policymakers concern themselves with the effectiveness of different approaches to anti-social behaviour (ASB) management. Anti-Social Behaviour manager protects and supports individuals to improve communities and quality of life. The primary role of the ASB manager is to use and operate a variety of strategies and legislation to tackle anti-social behaviour successfully.

In this 1-day training, delegates will gain knowledge regarding the basics of Anti-Social Behaviour Management. Delegates will also understand how to evaluate Anti-Social Behaviour. Delegates will also attain the knowledge of monitoring, recording, and actions taken to combat Anti-Social Behaviour.

This training will cover various concepts, such as:

• Fundamentals of Anti-Social Behaviour Management
• Defining and recognising Anti-Social Behaviour 
• Types of Anti-Social Behaviour
• How to manage the Anti-Social Behaviour service?
• How to develop a customer care code?

At the end of this training, delegates will be able to understand how to manage anti-social behaviour service. Delegates will also become able to recognise how to handle ASB complaints effectively. They will also attain knowledge regarding the participation of staff in the management of anti-social behaviour service.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

There are no formal requirements to attend this Equality and Diversity Training course.

Audience

This course is intended for anyone who wishes to learn about Equality and Diversity in the workplace. However, this course can be much more beneficial for individuals working as:

• Managers
• Human Resource (HR) Professionals  
• Supervisors
• Recruiters
• Directors and Executives of Companies

Overview

People think that Equality is treating everyone the same. But this is not always right. Equality is tied with ensuring individuals are treated according to law. Diversity recognises, regards and value distinction. By assessing an individual's various foundations, individual needs, knowledge, aptitudes, and skills, one can harness the experience and have a viable understanding of Diversity. Such benefits enlist increase in moral, better staff maintenance, and improved organisation reputation. Equality and Diversity are about considering everyone justly and with regard. Better work environment leads to better performance and efficiency of the organisations.

This 1-day course of Equality and Diversity Training helps delegates to learn how to manage Equality and Diversity in the workplace. Delegates will understand the importance of Equality and Diversity for organisations and companies. They will learn the impact of the diversity on the reputation of the organisation.

What will I learn:

• Using best practices ensure Equality and Diversity in your organisation
• How to manage diversity in the workplace?
• Managing Equality and Diversity in the recruitment process
• Lawful and illegal behaviour described in the Equality Act 2010
• Become aware of nine protected categories under the Equality Act 2010
• Understand various Diversity issues      

At the end of this course, delegates will understand the importance of Equality and Diversity in the organisation and workplace. They will become familiar with the legislation and policies relating it. Delegates will also become able to identify various issues relating to Equality and Diversity and implement diversity action in the workplace.

The Knowledge Academy's Equality and Diversity Training course will include all the essential topics that will deliver delegates with a complete understanding of the subject matter. Our experienced, highly skilled, and knowledgeable trainers will teach this course.  

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

There are no formal prerequisites for attending this Problem-Solving Training course.

Audience

This Problem-Solving Training course is suitable for anyone who wants to learn more about how to solve problems effectively and efficiently.

Problem Solving Training Course​ Overview

Problem Solving is the act of determining a problem, picking the reason of the issues, identifying, prioritising, and choosing options for a solution, and executing a solution. Problem-solving skills assist anyone in solving issues swiftly and efficiently. Problem-solving skills demand swiftly recognising the underlying problem and executing a solution. It's one of the critical skills that every company seeks in job applicants because individuals with these skills tend to be self-reliant and process in the company's day-to-day functioning. This training will help you get an in-depth understanding of Problem Solving and Problem-Solving skills, which every multinational company highly demands.

This 1-day Problem Solving Training course covers all the important topics of which delegates will fully be proficient with the Problem-Solving skills. During this course, delegates will learn about various models of Problem Solving – TRIZ, PDCA Cycle, Hurson’s Productive Thinking Model, and Fishbone Diagrams.

Our highly experienced, skilled, and expert trainers will conduct this training and provide you with the required knowledge of this Problem Solving.

Apart from the above-discussed topics, delegates will also learn the following topics:

• Improving decision-making skills and thinking capacity
• Applying critical thinking to everyday problems
• Tactics for solving problems and crossover tactics
• Troubleshooting and diagnosis problems
• Barriers to Problem Solving
• Strategies for investigating problems

At the end of this training course, delegates will be able to manage and solve difficult problems effectively. They will be able to use various tactics for solving problems and apply critical thinking to everyday problems. They will also be able to find various barriers and use tactics to overcome these barriers.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

There are no prior prerequisites to attend this Workforce Resource Planning Training course.

Audience

This Workforce Resource Planning Training course is ideal for anyone who wishes to learn this skillset. Although this course can be extremely helpful for the individuals working as:

• HR Professionals
• Managers
• Team Leaders

These professionals can learn the skills of resource planning and shape their career and take it to next level.

Workforce Resource Planning Training Course Overview

Workforce Planning is the procedure to forecast, analyse, identify gaps, plan workforce supply and demand, to ensure that organisations have the right person in the right place at the right time to achieve the desired outcomes. This training course will help individuals to evaluate the staff requirements and investigate the most appropriate and cost-effective means of recruiting and retaining the employees. Excelling in this Workforce Resource Planning training course will help you upgrade your organisational skills and attain many more excellent opportunities in an organisation. The obtained information from this training course will boost individuals' calibre and enable them to attain numerous job roles such as resource management team lead, associate analyst, workforce planning manager, and many other highly paid job roles.

The Knowledge Academy's 1-day Workforce Resource Planning training course enhances the delegates' ability to get elaborated information about maintaining workforce resources in an organisation efficiently. During this training course, delegates will also get in-depth knowledge about workforce planning and the labour market change. Delegates will learn about the organisational strategy to create vision and direction for the whole organisation.

It also accommodates the delegates with more interesting topics, such as:

• Strategic planning and workforce planning
• Workforce analytics
• Workforce segmentation
• Why does workforce planning?
• Stages of the workforce planning model

At the end of this training course, delegates will be able to implement the models and techniques of workforce planning according to the requirements of the organisation's plan. Delegates will also be able to adapt all the strategic steps to optimise workforce planning. Our highly expert trainer with abundant knowledge will conduct this training and bring out the best expertise in the delegates to strengthen their foundation of the workplace.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

In this Managing Projects Remotely Training course, there are no formal prerequisites. However, having basic knowledge about project management will be more beneficial for delegates.

Audience

This Managing Projects Remotely Training is designed for anyone who wants to gain in-depth knowledge about managing successful projects through remote teams. However, this course is more beneficial for:

• Project Managers
• Project Team Members

Managing Projects Remotely Training​ Course Overview

Remote project management is the process of managing and organising project deliverables achieved through globally dispersed teams. Its aim is the same as traditional project management to deliver the project within the defined specifications. Remote project management includes ensuring projects run smoothly, get completed on time and with the proposed budget while managing remote teams. Using remote project management practices allow organisations to hire talented employees without geographical constraints, cutting infrastructure costs, and focusing on organisational success. Managing projects remotely has become famous as organisations felt its benefits and efficiency for projects and teams. Therefore, individuals with the required skills for Managing Projects Remotely can get plenty of job opportunities in multinational companies with prominent job profiles.

Our 1-day Managing Projects Remotely Training course aims to provide delegates with a comprehensive knowledge of managing projects remotely. During this course, delegates will learn about various challenges faced in remote project management, various steps to overcome these challenges, and successfully managing a project remotely. They will also learn to assemble cross-functional remote teams, solve real-time communication problems, reducing time zone barriers, conflicting priorities, and many more. Our highly professional trainer with years of experience in teaching management courses will conduct this training course and will help you get a complete understanding of managing remote projects.

This training will also cover the following concepts:

• The ideal structure for remote teams
• Track tasks and deadlines in a central tool
• Asynchronous communication benefits
• Lack of responsiveness

At the end of this Managing Projects Remotely Training course, delegates will be able to use various tools to manage remote projects and solve challenges faced during remote projects. They will also be able to select the right remote project team and use various approaches to create effective remote project teams.

Apart from attending this Managing Projects Remotely training course, delegates can also select courses from our extensive course catalogue to enhance their managerial skills and knowledge that includes Management Training for New Managers, Managing Remote Teams, Introduction to Supplier Management, Managing Remote Teams, Senior Management Training, and many more from Management Training section. 

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor

Prerequisites

In this Conference Management Masterclass, there are no formal prerequisites.

Audience

This Conference Management Masterclass training is ideal for anyone who wants to gain in-depth knowledge about Conference Management.

Conference Management Masterclass​ Course Overview

A conference is a gathering of persons who share a particular interest or background to meet one another to learn and discuss topics, ideas, and projects of mutual significance. They are significant, specialised professional gatherings that may help organisations expand by engaging with colleagues in the industry of new and present clients. After a strategy and objectives have been established, conference management comprises overseeing the overall execution of the event, monitoring the progress of team members with their assigned responsibilities, and addressing any difficulties or issues onsite. Holding the ability and skills to handle a conference call will lead the delegates to attain greater designations such as Event Planners, Event Managers, Administrative Assistants, and numerous highly skilled job profiles.

In this 1-day Conference Management Masterclass, delegates will gain in-depth knowledge about the management of conference calls, an excellent method to raise awareness of the subject matter and the organisation that hosts them. Delegates will obtain their insights into meeting one another to learn about the debate issues, ideas, and projects centred on a shared concern. Our highly expert trainer with many years of experience will teach their delegates to work with finances, schedules, and vendors to organise and manage the most pleasing events possible for their clients.

It also accommodates the delegates with the related topics, such as:

• Types of event management
• Difference between conference and event
• Academic conference management software
• Online conference system
• Conference planning tips

At the end of this masterclass, delegates will know the importance of conference managers to plan properly. They will also be able to know about the conference management system project documentation and conference management process.

• Delegate pack consisting of course notes and exercises
• Courseware
• Experienced Instructor

Prerequisites

In this Vendor Management training course, there are no formal prerequisites.

Audience

This training course is suitable for anyone who wants to gain in-depth knowledge about Vendor Management.

Vendor Management Training​ Course Overview

Vendor management is the process that enables an organisation to control costs, reduce potential vendor risks, ensure outstanding service delivery, and get long-term value from suppliers. It comprises various activities such as vendor selection, contract negotiation, cost management, vendor-related risk mitigation, and service delivery. It enables individuals to use supplier management to achieve business goals and facilitate the onboarding process. An effective supplier management process helps organisations build stronger relationships with their suppliers, which leads to opportunities to negotiate better prices. Having immense knowledge of essential resources for maintaining a high-profile business will empower individuals to get highly reputed designations in multinational corporations and enhance their career opportunities.

In this 1-day Vendor Management Training course, delegates will enhance their expertise with a comprehensive knowledge of Vendor Management and its challenges. Delegates will get acquainted with strategic management tools, vendor evaluation and negotiating skills, sourcing strategies, buying procedures, and contract management knowledge. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching Vendor Management Training that will help the delegates to gain a holistic view of how suppliers are selected, motivated, and managed.

Course Objectives:

• To get familiar with various ways to efficiently collaborate with the vendor team

• To recognise the techniques for managing different vendor relationships
• To understand strategies for monitoring and evaluating vendor performance
• To get acquainted with vendor lifecycle management
• To acquire knowledge of the evaluation of bid proposals

At the end of this training, delegates will be able to implement various techniques for resolving vendor issues and giving them alternative dispute resolution. They will also be able to create a better vendor management process for fulfilling business needs.

• Delegate pack consisting of course notes and exercises
• Courseware
• Experienced Instructor

Prerequisites

In this Business Sustainability Masterclass, there are no formal prerequisites.

Audience

This masterclass is designed for anyone who wants to gain in-depth knowledge about Business Sustainability.

Business Sustainability Masterclass Course Overview

A sustainable business harmonises profit, concerns for the environment, and social commitment. Business sustainability is important for organisations to make more money and increase profits by making their business more sustainable. Sustainable business is the key to attracting new customers, increasing sales, and boosting workforce morale and innovation. This masterclass is designed to provide learners with essential knowledge and skills to reduce business costs, apply innovative strategies, make a better reputation, and increase customers who value sustainability, which will result in increased revenue. Holding knowledge and skills in making a business sustainable will provide individuals with various career opportunities and work in high job roles in numerous multinational organisations.

In this 1-Day Business Sustainability Masterclass, delegates will magnify their expertise regarding the development of sustainability and sustainability sales pitch. Delegates will learn about the role in combating global climate change, as well as how our rising population can meet present and future resource demands. Our highly expert trainer with deep knowledge will guide the delegates to effectively moderate and resolve workplace disagreements to create a positive workplace environment.

Delegates will also learn the various concepts, such as: 

• Business case of sustainability  
• Getting past internal excuses
• Ethics and corporate governance
• Strategies in business sustainability
• Assessments and audits

At the end of this masterclass, delegates will be able to manage and handle the process of Business Sustainability. They will also be able to analyse new ideas and trends in finance, marketing, and operations.

• Delegate pack consisting of course notes and exercises
• Courseware
• Experienced Instructor

Who is this course for?

This Consulting Skills training course is designed for anyone operating in a consulting capacity. The programme is particularly suitable for those consulting in their professional field or as an internal consultant.

Prerequisites

There are no formal prerequisites for the Consulting training course.

Consulting Skills Training Course Overview

The need for consulting work is more important than ever as businesses look to improve their processes and streamline operations. Hence, business skills and personal development training courses are important. The aim of this Consulting Skills training course is to develop the consulting skills of professional staff to promote and improve a client centered approach.

Having completed this consulting skills training course participants will be able to:

• Build an effective working relationship with their clients,
• Carry out an initial diagnosis of client needs,
• Contract with clients to provide a framework within which they will work,
• Provide feedback to a client,
• Review and evaluate solutions implemented,
• Develop ongoing relationships with their clients.

We offer Consulting Skills courses on a private basis with course content tailored to your specific goals.

Course Objectives

Having completed this Consulting Skills training course participants will be able to:

• Build an effective working relationship with their clients
• Carry out an initial diagnosis of client needs
• Contract with clients to provide a framework within which they will work
• Provide feedback to a client
• Review and evaluate solutions implemented
• Develop on-going relationships with their clients

What's included within this consulting training course?

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor
• Refreshments

Prerequisites

There are no formal prerequisites to attend this Supplier Quality Management Training course.

Audience

This Supplier Quality Management Training course is suitable for those who wants to manage and improve supplier quality performance in their organisations.

Supplier Quality Management Training Course Overview

Supplier Quality Management (SQM) is an essential activity for businesses that depend on their suppliers to provide their goods or services. It entails monitoring, managing, and responding to changes in the ability of the supplier to meet the customer's needs in accordance with the specified level of quality and on time. This training aims to assist aspiring candidates with effective ways for managing product quality and transforming inputs into outputs valued by clients. Obtaining lucrative quality management skills enables individuals to gain higher designations in globally recognised associations and expand their professional network within a short period of time.

In this 1-day Supplier Quality Management Training course, delegates will gain a thorough understanding of managing the quality of products and services relying on the supplier. During this training, delegates will learn about the supply chain for creating and delivering products to customers. They will also learn about the PPQM approach for purchasing controls at both suppliers and customers. The Knowledge Academy’s highly skilled and professional instructor, who has years of teaching experience, will conduct this training and provide delegates with quality management tactics. 

Course Objectives

• To oversee the organisation's supplier quality management
• To develop the strategic approach and maximise the supplier’s performance
• To interact with suppliers to fulfil both business goals and customer needs
• To learn about supply chain collaboration to sustain an optimised flow
• To enable businesses to grasp their suppliers' strengths and limitations
• To ensure external suppliers meet the organisation's quality standards

After completing this training course, delegates will be able to form relationships with upper management from both companies in order to reduce risk. They will also be able to identify areas for improvement and communicate with the supply chain from procurement to delivery. 

• Delegate pack consisting of course notes and exercises
• Courseware
• Experienced Instructor