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Senior Management Training

Key points about this course


Duration: 1 Days*

Support: 24/7

Dates & Prices Enquire
  • Understand the difference between Non-verbal and Verbal Communication.
  • Learn Team Performance Management.
  • Learn Effective Interpersonal Communication.

Available delivery methods for this course

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Classroom

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Live Virtual

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Online

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In-house

Course Information

Senior Management Training Overview

This 1-day Senior Management Training course aims to teach delegates effective management methods that will allow individuals to develop their own style of management that works for both their organisations and their teams. This course will act as an overview for senior managers and will touch on: communication skills, Leadership training, conflict management, and performance management.

This course comes under the topic of Management Training, which is comprised of a range of courses that aim to develop the management style of individuals. These training courses are valid in any industry, and therefore extremely transferable. 

Senior Management Training Outline

This course will cover the following content:

Module 1: Communication Skills

  • Effective Interpersonal Communication
  • Understanding the Environment
  • Emotional Intelligence
  • Delivering and Receiving Feedback
  • Handling Difficult Conversations
  • Active Listening and presentations
  • Non-verbal and verbal Communication
  • Presentations
  • Written and Oral Communication

Module 2: Conflict

  • Interpersonal and Organisational Conflict Resolution
  • Mediation

Module 3: Creativity and Innovation

  • Creative Thinking
  • Customer service and support

Module 4: Employee Wellbeing

  • Assisting the employees
  • Safety and wellness of the employees
  • Stress Management
  • Violence Detection and Prevention
  • Work-life Balance

Module 5: Ethics

  • Social Responsibility
  • Inquiry and questions
  • Meeting Management

Module 6: Group Dynamics

  • Group Problem Solving and Decision Making
  • Learn to Lead Groups and Meetings
  • Online Groups
  • Questioning Techniques

Module 7: Leadership Training

  • Common Employment Laws
  • Crisis Management
  • Dealing with Ineffective Managers
  • Learn about effective Decision Making
  • Delegation
  • Demonstrating Integrity and Courage in employees
  • Employee Maintenance
  • Managing Absenteeism
  • Managing Day-to-Day Employee Performance
  • Managing High Potential talented Employees
  • Managing in Tough Times
  • Strategic Leadership and Thinking
  • Supervision and management

Module 8: Performance Management

  • Capacity Building
  • Disciplinary Action
  • Goal Setting and Feedback
  • Performance Development, Improvement, Measurement, and Planning

Module 9: Project Management Training

  • Benchmarking
  • Balanced Scorecard
  • Plan-Do-Study-Act Cycle for Continuous Improvement
  • Problem Solving & Lean Concepts
  • Systems Thinking

Module 10: Executive Training

  • Team Building
  • Employee Empowerment and Involvement
  • Team Building Activities
  • Self-directed Teams
  • Team Performance Management

Who should attend this Management Training Course?

This course is designed for individuals in Senior Management roles who would like to strengthen their skills or develop further into a higher role within the company.

Prerequisites

There are no prerequisites for enrolling on this Senior Management Training course.

The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Senior Management Training course.
No, delegates do not need to take an examination to pass this Senior Management Training course.
The course will begin at 9 am and finish by 5 pm. We ask that delegates arrive at the venue by 8:45 am so that the course can begin promptly at 9 am.

What's included in this Management Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Dates & Prices

Select your preferred delivery method

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Choose a Month

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Trainers Icon Interactive support from experienced trainers
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VirtualLive Virtual
Fri 26th Jul 2019
Places available
$2995
Canberra
Fri 26th Jul 2019
Places available
$2365
Melbourne
Fri 26th Jul 2019
Places available
$2365
Sydney
Fri 26th Jul 2019
Places available
$2365
Adelaide
Fri 26th Jul 2019
Places available
$3095
Brisbane
Fri 26th Jul 2019
Places available
$3095
Perth
Fri 26th Jul 2019
Places available
$3095
VirtualLive Virtual
Fri 23rd Aug 2019
Places available
$2995
VirtualLive Virtual
Fri 27th Sep 2019
Places available
$2995
Canberra
Fri 27th Sep 2019
Places available
$2365
Melbourne
Fri 27th Sep 2019
Places available
$2365
Sydney
Fri 27th Sep 2019
Places available
$2365
Adelaide
Fri 27th Sep 2019
Places available
$3095
Brisbane
Fri 27th Sep 2019
Places available
$3095
Perth
Fri 27th Sep 2019
Places available
$3095
VirtualLive Virtual
Fri 25th Oct 2019
Places available
$2995
VirtualLive Virtual
Fri 22nd Nov 2019
Places available
$2995
Canberra
Fri 22nd Nov 2019
Places available
$2365
Melbourne
Fri 22nd Nov 2019
Places available
$2365
Sydney
Fri 22nd Nov 2019
Places available
$2365
Adelaide
Fri 22nd Nov 2019
Places available
$3095
Brisbane
Fri 22nd Nov 2019
Places available
$3095
Perth
Fri 22nd Nov 2019
Places available
$3095
VirtualLive Virtual
Fri 13th Dec 2019
Places available
$2995

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How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course


Duration: 1 Days*

Support: 24/7


Why choose TKA logo


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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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