Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.



Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Senior Management Training Outline

This course will cover the following content:

Module 1: Communication Skills

  • Effective Interpersonal Communication
  • Understanding the Environment
  • Emotional Intelligence
  • Delivering and Receiving Feedback
  • Handling Difficult Conversations
  • Active Listening and presentations
  • Non-verbal and verbal Communication
  • Presentations
  • Written and Oral Communication

Module 2: Conflict

  • Interpersonal and Organisational Conflict Resolution
  • Mediation

Module 3: Creativity and Innovation

  • Creative Thinking
  • Customer service and support

Module 4: Employee Wellbeing

  • Assisting the employees
  • Safety and wellness of the employees
  • Stress Management
  • Violence Detection and Prevention
  • Work-life Balance

Module 5: Ethics

  • Social Responsibility
  • Inquiry and questions
  • Meeting Management

Module 6: Group Dynamics

  • Group Problem Solving and Decision Making
  • Learn to Lead Groups and Meetings
  • Online Groups
  • Questioning Techniques

Module 7: Leadership Training

  • Common Employment Laws
  • Crisis Management
  • Dealing with Ineffective Managers
  • Learn about effective Decision Making
  • Delegation
  • Demonstrating Integrity and Courage in employees
  • Employee Maintenance
  • Managing Absenteeism
  • Managing Day-to-Day Employee Performance
  • Managing High Potential Talented Employees
  • Managing in Tough Times
  • Strategic Leadership and Thinking
  • Supervision and management

Module 8: Performance Management

  • Capacity Building
  • Disciplinary Action
  • Goal Setting and Feedback
  • Performance Development, Improvement, Measurement, and Planning

Module 9: Project Management Training

  • Benchmarking
  • Balanced Scorecard
  • Plan-Do-Study-Act Cycle for Continuous Improvement
  • Problem Solving & Lean Concepts
  • Systems Thinking

Module 10: Executive Training

  • Team Building
  • Employee Empowerment and Involvement
  • Team Building Activities
  • Self-directed Teams
  • Team Performance Management

Show moredowndown

Who should attend this Management Training Course?

This course is designed for individuals in Senior Management roles who would like to strengthen their skills or develop further into a higher role within the company.


There are no prerequisites for enrolling on this Senior Management Training course.

Senior Management Training Overview

This 1-day Senior Management Training course aims to teach delegates effective management methods that will allow individuals to develop their own style of management that works for both their organisations and their teams. This course will act as an overview for senior managers and will touch on: communication skills, Leadership training, conflict management, and performance management.

This course comes under the topic of Management Training, which is comprised of a range of courses that aim to develop the management style of individuals. These training courses are valid in any industry, and therefore extremely transferable. 

Show moredowndown

What's included in this Management Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredowndown

Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Senior Management Training FAQs


The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Senior Management Training course.
The role of Senior Manager in business is to plan and maintain work, handle various departments and teams, providing guidelines that support and promote the optimum performance of their organisation.
Management helps in achieving group goals, increases efficiency, creates a dynamic organisation, helps in achieving personal objectives and development of the company.
The executive skills of Senior Manager are leadership, subject-specific skills, change management, communication, strategic thinking, and decision-making.
The price for Senior Management Training certification in Australia starts from AUD1795
The Knowledge Academy is the Leading global training provider for Senior Management Training.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

Looking for more information on Management Training?

backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on +61 272026926 and speak to our training experts, we should be able to help you with your requirements.