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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Business Skills

Introduction To Managing People

  • Be able to gain high productivity with minimum resources
  • Gain knowledge on how to manage and deal with different kinds of people
  • Develop an understanding on different employee behaviours

Available delivery methods for this course:




Live Virtual

Course Information

Introduction to Managing People Outline

This Introduction to Managing People training course will cover the following topics:


Management Evaluation

  • Need of Management Skills

  • Approaches to Management Skills

  • Principles of Management

  • Theory of Organisation


The Management Process

  • Planning Process

  • Process of Organising

  • Staffing

  • Directing the Process

  • The Control Process

  • Coordination of Process

  • Ways to Manage Power and Authority

  • The Decision-Making Process


Overview of Leadership

  • Introduction to Leadership

  • Role of the Leader

  • Leadership Skills

  • Tools and Techniques of Leadership

  • Different Theories of Leadership Skills

  • Characteristics of Leadership

  • Relationship between Leadership and Management

  • Qualities of a Good Leader

  • Types of Leadership

  • Autocratic Leadership

  • Democratic and Participative Leadership

  • Free-rein Leadership

  • Variety of Leadership

  • Factors of Leadership

  • Leadership Approaches

  • Leadership Effectiveness


Motivation and Personal Performance

  • Introduction to Motivation

  • Characteristics of Motivation

  • Importance of Motivation

  • Motivation Theories

  • Maslow’s Need Hierarchy Theory

  • Herzberg’s Two-Factor Theory

  • McGregor’s Model

  • Maslow’s Need Hierarchy vs Herzberg’s Two-Factor Theory

  • Vroom’s Expectancy Theory


Time Management

  • Introduction to Managing Time

  • Identify Objectives and Goals

  • Fundamental Skills for Managing

  • Why is Time Management Important in a Corporate Environment?

  • Allocating time

  • Creating a plan

  • Role of Planning

  • Time Management in different organisations

  • Role of the Organiser


Effective Team Management

  • Team Building

  • Qualities of Good Teams

  • Types of Teams

  • Team Behaviour

  • Ways to Build a Successful Team

  • Steps of Team Development

  • Standard Managing Style


Performance Management

  • How to deal with Poor Performance

  • Delivering the message

  • Team Support

  • Evolving Individuals

  • Goals and Objectives of Managing Performance

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Introduction to Managing People Overview

This Management Training course provides candidates with an understanding of management and the skills required to effectively manage people within a team. During one day this Managing People training course enables candidates to effectively manage people within a team and overcome financial and policy related issues. Individuals will learn the key responsibilities of a manager, including hiring, firing, communicating, appraising, disciplining, and training team members.

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Who is this course suited to?

This training course can be taken by anyone who wishes to improve their skills in managing people.



This is a beginners training course and so there are no prerequisites.


There is no pre-course reading required for this course.

Introduction to Managing People Exam

There is no exam which delegates are required to take.

Introduction to Managing People FAQs

Yes, The Knowledge Academy offer all of its candidates support throughout the duration of their course and after it has been completed.
Yes, all delegates who complete this Introduction to Managing People course receive a The Knowledge Academy certificate.
Yes, all of our Management Skills trainers have years of experience.
We deliver regular Introduction to Managing People courses in a range of venues all over the UK and worldwide, making it easy to find a training venue near you.

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Introduction to Managing People

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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How will you be funding your training?

Self funding

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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