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Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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CRM Training - United States

Our CRM courses equip you with the skills to use a range of CRM systems, including Salesforce, Oracle, Microsoft and more.

CRM Training Information

About CRM Training

CRM (Customer Relationship Management) Systems are everywhere in modern business, with organisations worldwide using them to store customer data, track leads and support business partner relationships. Our range of CRM training courses provides you with the skills and knowledge to use some of the world’s popular CRM systems, including Microsoft Dynamics CRM, Salesforce and Oracle.

Please arrive at the venue at 8:45am.
Please see our CRM Training courses available in the United States
The Knowledge Academy is the Leading global training provider in the world for CRM Training.
The price for CRM Training certification in the United States starts from $995.

Salesforce Masterclass Outline

Salesforce encompasses a range of products that provides integrated solutions to manage all customer interactions. These products include the Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud, Community Cloud, Salesforce Platform, and IOT Cloud. This world leader in customer service solutions is all cloud-based meaning that expensive hardware and software set up is redundant. This one day course is precise and eliminates the unnecessary jargon that often accompanies longer drawn-out courses. Salesforce Masterclass shall equip delegates with the key components of the Salesforce products so that delegates are able to utilise the learnt skills immediately and effectively incorporate them into their enterprises.


Microsoft Dynamics CRM Masterclass Overview

Attendance at this Microsoft Dynamics CRM Masterclass will give delegates a complete overview of this Customer Relationship Management (CRM) software package. It is designed to help those working in Sales, Marketing, and Financial Service sectors to easily manage and maintain customer relationships, track sales, and deliver significant, serviceable data. Explore basic functionalities, including generating reports and using analytics; sorting, searching, and filtering information; and setting up master data for sales and purchase processes. By enhancing understanding of using this integrated CRM solution, delegates will be capable of enhancing business intelligence, identifying growth opportunities, and increasing profitability. This course covers all versions of Microsoft Dynamics CRM and helps delegates realise how they can improve customer satisfaction through the automation of business processes.


Oracle Sales CRM Masterclass Overview

Oracle CRM (customer relationship management) is a variety of applications that show you vital information within a business. This information could be driven sales, revenue, marketing and other important sources of data. The Oracle CRM has been created on an open based architecture to improve data quality and business processes which allows you to share this information with other employees. By using this tool to measure campaigns, you will be able to distribute this information to small teams in remote locations. There are over 50 Oracle CRM specific tools to use so that you can collect and present accurate information.


Microsoft Dynamics AX Masterclass Overview

This 1-day masterclass in Microsoft Dynamics AX provides a comprehensive understanding of how to use this complete enterprise resource planning solution. Starting from the basics, the course focuses on the knowledge needed to use Dynamics AX, including how to effectively navigate the interface, finding and sorting data, and typical tasks that may be carried out during day to day usage of the program. This course is customisable according to the version of Dynamics AX for which you require training.

CRM Training Benefits for Individuals

  • Grow your sales or marketing career

  • Learn about how to get the most out of CRM systems

  • Demonstrate to employers you are ready to fill vital roles

  • A range of courses depending on the skills you wish to develop


CRM Training Benefits for Businesses

  • Prepare your staff with the skills they need for their roles

  • Training employees on CRM help them to carry out their work more efficiently

  • A range of courses depending on training needs

  • Short courses limit time away from work

Reasons to choose
CRM Training

  • CRM systems are used by thousands of businesses worldwide

  • Prepare for roles in sales and marketing

  • CRMs allow you to improve the efficiency of vital business processes

  • Multiple employees across departments can collaborate easily

  • Collect and analyse some of the most valuable business data

Why choose
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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

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Dates & Prices

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Minneapolis
Fri 17th Jul 2020
Places available
$1795
Denver
Fri 17th Jul 2020
Places available
$1395
Atlanta
Fri 17th Jul 2020
Places available
$1395
Philadelphia
Fri 17th Jul 2020
Places available
$1395
New York
Fri 17th Jul 2020
Places available
$1395
Colorado Springs
Fri 17th Jul 2020
Places available
$1795
Dallas
Fri 17th Jul 2020
Places available
$1395
San Antonio
Fri 17th Jul 2020
Places available
$1795
Portland
Fri 17th Jul 2020
Places available
$1795
Chicago
Fri 17th Jul 2020
Places available
$1395
Washington D.C.
Fri 17th Jul 2020
Places available
$1395
Los Angeles
Fri 17th Jul 2020
Places available
$1395
Boston
Fri 17th Jul 2020
Places available
$1395
Sacramento
Fri 17th Jul 2020
Places available
$1795
San Jose
Fri 17th Jul 2020
Places available
$1395
Irvine
Fri 17th Jul 2020
Places available
$1795
Detroit
Fri 17th Jul 2020
Places available
$1395
Houston
Fri 17th Jul 2020
Places available
$1395
San Diego
Fri 17th Jul 2020
Places available
$1395
Seattle
Fri 17th Jul 2020
Places available
$1395
Phoenix
Fri 17th Jul 2020
Places available
$1395
Las Vegas
Fri 17th Jul 2020
Places available
$1795
San Francisco
Fri 17th Jul 2020
Places available
$1395
Austin
Fri 17th Jul 2020
Places available
$1395
Tampa
Fri 17th Jul 2020
Places available
$1795
Fri 31st Jul 2020
Places available
Was: $1795
Now: $1195
Fri 28th Aug 2020
Places available
Was: $1795
Now: $1195
Dallas
Fri 18th Sep 2020
Places available
$1395
San Jose
Fri 18th Sep 2020
Places available
$1395
San Antonio
Fri 18th Sep 2020
Places available
$1795
Portland
Fri 18th Sep 2020
Places available
$1795
Chicago
Fri 18th Sep 2020
Places available
$1395
Washington D.C.
Fri 18th Sep 2020
Places available
$1395
Los Angeles
Fri 18th Sep 2020
Places available
$1395
Boston
Fri 18th Sep 2020
Places available
$1395
Sacramento
Fri 18th Sep 2020
Places available
$1795
Irvine
Fri 18th Sep 2020
Places available
$1795
Detroit
Fri 18th Sep 2020
Places available
$1395
Houston
Fri 18th Sep 2020
Places available
$1395
San Diego
Fri 18th Sep 2020
Places available
$1395
Seattle
Fri 18th Sep 2020
Places available
$1395
Phoenix
Fri 18th Sep 2020
Places available
$1395
Las Vegas
Fri 18th Sep 2020
Places available
$1795
San Francisco
Fri 18th Sep 2020
Places available
$1395
Austin
Fri 18th Sep 2020
Places available
$1395
Tampa
Fri 18th Sep 2020
Places available
$1795
Colorado Springs
Fri 18th Sep 2020
Places available
$1795
Minneapolis
Fri 18th Sep 2020
Places available
$1795
Denver
Fri 18th Sep 2020
Places available
$1395
Atlanta
Fri 18th Sep 2020
Places available
$1395
Philadelphia
Fri 18th Sep 2020
Places available
$1395
New York
Fri 18th Sep 2020
Places available
$1395
Fri 25th Sep 2020
Places available
Was: $1795
Now: $1195
Fri 23rd Oct 2020
Places available
Was: $1795
Now: $1195
Boston
Fri 20th Nov 2020
Places available
$1395
Sacramento
Fri 20th Nov 2020
Places available
$1795
Irvine
Fri 20th Nov 2020
Places available
$1795
Detroit
Fri 20th Nov 2020
Places available
$1395
Houston
Fri 20th Nov 2020
Places available
$1395
San Diego
Fri 20th Nov 2020
Places available
$1395
Tampa
Fri 20th Nov 2020
Places available
$1795
Seattle
Fri 20th Nov 2020
Places available
$1395
Phoenix
Fri 20th Nov 2020
Places available
$1395
Las Vegas
Fri 20th Nov 2020
Places available
$1795
San Francisco
Fri 20th Nov 2020
Places available
$1395
Austin
Fri 20th Nov 2020
Places available
$1395
Colorado Springs
Fri 20th Nov 2020
Places available
$1795
Minneapolis
Fri 20th Nov 2020
Places available
$1795
Denver
Fri 20th Nov 2020
Places available
$1395
Atlanta
Fri 20th Nov 2020
Places available
$1395
Philadelphia
Fri 20th Nov 2020
Places available
$1395
New York
Fri 20th Nov 2020
Places available
$1395
Dallas
Fri 20th Nov 2020
Places available
$1395
San Jose
Fri 20th Nov 2020
Places available
$1395
San Antonio
Fri 20th Nov 2020
Places available
$1795
Portland
Fri 20th Nov 2020
Places available
$1795
Chicago
Fri 20th Nov 2020
Places available
$1395
Washington D.C.
Fri 20th Nov 2020
Places available
$1395
Los Angeles
Fri 20th Nov 2020
Places available
$1395
Fri 27th Nov 2020
Places available
Was: $1795
Now: $1195
Fri 18th Dec 2020
Places available
Was: $1795
Now: $1195

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Self funding

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Key points about this course


Duration: 1 days*

Support: 24/7



These courses are provided exclusively to employees by employers at no cost to the employee.


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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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