SAP Marketing Cloud Training Overview

SAP Marketing Cloud Training Course Outline

Module 1: Introduction and Overview

  • Introduction to SAP Marketing Cloud
  • Architecture and User Provisioning
  • Business Roles and Authorisations
  • Steps to Implementation

Module 2: Consumer and Customer profiling

  • Key Capabilities
  • Data Model and Merging Logic
  • Best Practices for Data Sources
  • Extensibility
  • Custom Fields and Custom Logic

Module 3: Segmentation

  • Key Capabilities
  • Target Groups
  • Segmentation Configuration
  • Creating Segmentation Profiles and Objects
  • Extensibility in Segmentation
  • Custom Fields, Custom Objects and Custom Views
  • Extensibility in Target Groups

Module 4: Scores

  • Introduction to Scores
  • Architecture and Components
  • Rule-Based Scores
  • Extensibility of Rule-Based Scores
  • Predictive Scores
  • Creating a Model Fit
  • Success Reporting
  • Extensibility of Predictive Scores

Module 5: Campaign Management

  • Introduction to Campaign Management
  • Campaign Types
  • Content Studio Features
  • Marketing Permissions
  • Suppression Rules
  • Extensibility
  • Marketing Areas in Campaign Execution
  • Integration

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Who should attend this SAP Marketing Cloud Training?

This SAP Marketing Cloud Course is designed for anyone who wants to learn about SAP Marketing Cloud. The following professionals can benefit from attending this SAP Course:

  • Marketing Managers
  • Digital Marketing Professionals
  • Campaign Managers
  • Customer Engagement Specialists
  • CRM (Customer Relationship Management) Professionals
  • Marketing Analysts
  • Marketing Automation Specialists
  • Customer Experience Managers

Prerequisites of the SAP Marketing Cloud Training

There are no formal prerequisites for the SAP Marketing Cloud Training Course. However, having a foundational understanding of marketing principles and concepts can be advantageous for delegates.

SAP Marketing Cloud Training Course Overview

SAP Marketing Cloud refers to a suite of software solutions and tools developed by SAP to revolutionise the way businesses plan, execute, and analyse their marketing activities. SAP Marketing Cloud is an integral part of the broader SAP Customer Experience (CX) suite, which is dedicated to delivering outstanding customer experiences across all touchpoints.

The significance of SAP Marketing Cloud proficiency lies in its ability to equip businesses and organisations with the tools and capabilities needed to create targeted, personalised marketing campaigns, measure their impact, and optimise marketing strategies. In an era where customer engagement is a top priority, professionals with expertise in SAP Marketing Cloud are highly sought after.

This 1-day SAP Marketing Cloud Training Course by The Knowledge Academy is designed to provide delegates with comprehensive, real-time insights into customer behaviour, enabling businesses to better understand their customers and personalise interactions across all channels throughout the customer journey. Delegates will acquire the knowledge and skills needed to boost conversion rates and cultivate customer trust effectively.

Course Objectives

  • To get an overview of SAP Marketing Cloud, its key features, and benefits
  • To learn to use the SAP Marketing Cloud to create and manage marketing campaigns
  • To use the SAP Marketing Cloud to segment and target customers
  • To understand the processes involved in using the SAP Marketing Cloud to measure and report on the performance of marketing campaigns
  • To prepare for a career in SAP Marketing Cloud consulting or implementation

By the end of this SAP Course, delegates will not only have a deep understanding of SAP Marketing Cloud but will also be well-prepared to apply this knowledge immediately in their professional roles.

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What’s included in this SAP Marketing Cloud Training?

  • World-Class Training Sessions from Experienced Instructors           
  • SAP Marketing Cloud Training Certificate         
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led SAP Marketing Cloud Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's SAP Marketing Cloud Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's SAP Marketing Cloud Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led SAP Marketing Cloud Training sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite SAP Marketing Cloud Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our SAP Marketing Cloud Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

SAP Marketing Cloud Training FAQs

Please arrive at the venue at 8:45am.
In this SAP Marketing Cloud course, there are no formal prerequisites.
This course is intended for anyone who wants to improve their knowledge of SAP marketing.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The training fees for SAP Marketing Cloud Training certification in the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider for SAP Marketing Cloud Training.
Please see our SAP Training courses available in the United Kingdom
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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