Office Manager Course Outline

Module 1: Become an Office Manager

  • Introduction
  • Interacting and Influencing
  • Dealing with Rumours and Gossips
  • Office Personalities
  • Getting Support for Your Projects
  • Conflict Resolution

Module 2: Communication Skills at the Workplace

  • Introduction to the Communication
  • Ten Commandments of Positive Relationships   
  • Self-Awareness Affects Your Self-Image 
  • Communication and Barriers
  • Asking Good Questions 
  • Listening Skills  
  • Body Language and Frame of Reference  
  • Johari Windows   
  • Five Approaches to Relationship   
  • Self-Attitude and Persuasion    
  • Assertiveness

Module 3: Organisational Skills

  • Remove the Clutter
  • Scheduling Your Time
  • Tools to Fight Procrastination
  • Discipline is the Key to Stay Organised
  • Paper and Paperless Storage
  • An Organisation in Your Work Area
  • Organising Your Inbox
  • Avoid the Causes of Disorganisation

Module 4: Delegation Skills

  • Introduction
  • Need for Delegation    
  • Steps for Delegation    
  • When, How, and What to Delegate?     
  • Choosing the Right Person      
  • Levels of Authority
  • Communication Skills
  • Monitoring Delegation
  • Top Tips to Delegate Effectively
  • Giving Feedback
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Who should attend this Office Management Course?

This Office Management Course is ideal for individuals seeking to enhance their administrative skills, improve organisational efficiency, and develop effective Office Management techniques. It suits those aiming to excel in managing office operations and ensuring a smooth workflow. This Office Manager Course can be beneficial for a wide range of professionals, including:

  • Office Managers
  • Administrative Managers
  • Operations Managers
  • Team Leaders
  • Executive Assistants
  • Secretaries
  • Project Coordinators

Prerequisites of the Office Management Course

There are no formal prerequisites for the Office Management Course.

Office Management Course Overview

Effective office management is crucial for ensuring smooth operations within any organisation. It encompasses a variety of tasks, including organisation, communication, and resource management, which contribute to enhancing productivity and efficiency in the workplace. In today’s fast-paced environment, skilled office managers are essential for driving organisational success.

This course is beneficial for administrative assistants, office managers, team leaders, and human resources professionals looking to enhance their skills. Those seeking to improve their organisational capabilities and streamline office processes will find significant value in the content covered.

This 1-day course by The Knowledge Academy provides professionals with the essential skills to optimise office functions. Delegates will learn effective communication strategies, time management techniques, and methods for improving team collaboration. The course equips Delegates with the tools needed to create a productive work environment, enhance efficiency, and support business objectives.

Course Objectives

  • To understand the key principles of Office Management
  • To develop effective communication and interpersonal skills
  • To learn time management and organisational techniques
  • To enhance problem-solving and decision-making abilities
  • To manage office resources efficiently
  • To implement effective office policies and procedures

Upon completion of the course, delegates will possess valuable skills that can be applied in real-world scenarios, enabling them to create more efficient office environments and contribute positively to their organisations.

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What’s included in this Office Manager Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Office Management Certificate        
  • Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Management Course Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Office Management Course with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Office Management Course industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Office Management Course Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CIPD Level 3 Foundation Certificate in People Practice Course sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Office Management Course Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Office Management Course Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Office Management Course

Our training experts have compiled a range of course packages on a variety of categories in Office Management Course, to boost your career. The packages consist of the best possible qualifications with Office Management Course, and allows you to purchase multiple courses at a discounted rate.

Office Management Course FAQs

What is Office Management?

Office Management involves overseeing administrative activities, coordinating staff, managing office systems, and ensuring smooth day-to-day operations. It plays a vital role in improving workplace productivity, efficiency, and communication within organisations across various industries.

What is the Office Management Course about?

This Office Management Course equips learners with essential skills in administration, communication, time management, HR basics, budgeting, and workplace organisation. It prepares professionals to manage office functions effectively while maintaining a productive and well-structured working environment.

Are there any prerequisites for taking the Office Management Course?

There are no formal prerequisites for the Office Management Course.

Who should attend this Office Management Course?

The Office Management Course is ideal for aspiring Office Managers, Team Leaders, Administrative Assistants, Personal Assistants, and professionals seeking to move into a managerial role. It’s also suitable for anyone responsible for office operations or staff coordination.

Do you offer support for this Office Management Training?

We provide comprehensive support, including expert guidance, resources, and assistance throughout the training to ensure a seamless learning experience.

What is included in the Office Management Course?

The Office Management Course includes expertly designed study materials, practical exercises, case studies, and access to industry-experienced trainers.

What is the duration of this Office Manager Course?

The duration of the Office Manager Course is 1-Day. Designed to fit busy schedules, allowing learners to complete it efficiently while balancing other commitments.

What job opportunities will one get on completing the Office Manager Training?

After completing this Office Manager Training, you can pursue roles such as Office Manager, Executive Assistant, Operations Coordinator, Administrative Manager, or Facilities Supervisor. These positions exist across various sectors, including healthcare, finance, education, government, and corporate environments.

What is the average salary that one can expect upon completing the Office Management Training Course?

In the UK, trained office managers typically earn between £26,000 and £40,000 annually. With experience or additional qualifications, salaries can exceed £45,000, particularly in large organisations or specialist administrative roles.

How popular is this Office Management Training in the United Kingdom?

Office Management Training is highly popular in the United Kingdom due to increasing demand for organised, efficient administrative teams. Many businesses prioritise professionally trained office managers to improve operational effectiveness and workplace organisation.

Can I access the materials for Office Management Training on multiple devices?

Yes, the Office Management Training Course materials are accessible across multiple devices, ensuring flexibility and convenience for learners.

What is the next step after completing the Office Management Course?

After completing the Office Management Course, you can apply your skills in real-world office environments, seek higher-level roles, or pursue additional training in HR, leadership, or business management to expand your qualifications and responsibilities.

How long is the Office Management Certification valid for?

The Office Management Certification does not expire and remains valid throughout your career. However, professionals are encouraged to continue learning and stay updated with industry trends to maintain relevance and leadership in their role.

What topics are covered in this Office Management Certification Course?

Topics included in this Office Management Course are office administration, communication skills, time and task management, leadership basics, HR functions, budgeting, record keeping, conflict resolution, customer service, and using technology to streamline office processes.

Do you provide an exam for this Office Management Course?

Yes, an exam is included to assess your knowledge and ensure you thoroughly understand the course material.

Will I receive a certification after completing this Office Management Course?

Yes, you will receive an industry-recognised certification that validates your expertise in office management, enhancing your career prospects.

Why choose The Knowledge Academy in the United Kingdom over others?

The Knowledge Academy in the United Kingdom stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Office Management Training.

What is the cost/training fees for Office Management Course in the United Kingdom?

The training fees for Office Management Coursein the United Kingdom starts from £995

Which is the best training institute/provider of Office Management Course in the United Kingdom?

The Knowledge Academy is the Leading global training provider for Office Management Course.

What are the best PA and Secretarial Course courses in the United Kingdom?

Please see our PA and Secretarial Course courses available in the United Kingdom

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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