Microsoft Exchange Server Training - United Kingdom

Administering Microsoft Exchange Server 2016/2019 (M20345-1) Outline

Module 1: Deploying Exchange Server

This module explains the key features and architecture of Exchange Server. It also explains the prerequisites and requirements for deploying Exchange Server. Additionally, it explains how to use the Exchange admin center and the Exchange management shell to manage Exchange Server.

• Overview of Exchange Server
• Exchange Server architecture
• Requirements for Exchange Server
• Deploying Exchange Server
• Exchange Server Management Tools

Lab: Deploying Exchange Server

• Evaluating requirements and prerequisites for an Exchange Server 2019 installation
• Deploying Exchange Server 2019
• Verifying Exchange Server functionality
• Installing Exchange Server 2019 on Windows Server Core 2019 (optional)

After completing this module, students will be able to:

• Describe the key features and functionality of Exchange Server.
• Describe the Exchange Server architecture.
• Describe the requirements and options for deploying Exchange Server.
• Deploy Exchange Server.
• Describe how to use management tools to manage Exchange Server.

Module 2: Managing Exchange Server 2016 storage

This module explains the features of Exchange Server mailbox databases and the storage options available for Exchange Server. It also explains how to configure Exchange Server mailbox databases and storage.

• Exchange Server mailbox databases
• Exchange Server storage
• Configuring Exchange Server mailbox databases and storage

Lab: Configuring Exchange Server storage

• Creating and configuring mailbox databases

After completing this module, students will be able to:

• Describe the features of Exchange Server mailbox databases.
• Explain the storage options available for Exchange Server.
• Configure Exchange Server mailbox databases and storage.

Module 3: Managing recipient objects

This module explains how to manage the user, shared, resource, public folder, arbitration mailboxes in Exchange Server. It also explains how to manage contacts, mail users, and distribution groups in Exchange Server. Finally, it explains how to configure address lists and email address and address book policies in Exchange Server.

• Managing user mailboxes
• Managing other types of mailboxes
• Managing other recipients objects
• Configuring policies and adress lists

Lab : Managing recipient objects

• Configuring recipient objects
• Managing public folder mailboxes

Lab: Configuring address lists and policies

• Managing email-address policies
• Managing address lists and address book policies

After completing this module, students will be able to:

• Manage user mailboxes in Exchange Server.
• Manage shared, resource, public folder, and arbitration mailboxes in Exchange Server.
• Manage contacts, mail users, and distribution groups in Exchange Server.
• Configure address lists, and email address and address book policies in Exchange Server.

Module 4: Managing recipients and Exchange servers by using Exchange Server cmdlets

This module describes how to manage recipients by using Exchange Server cmdlets. It also explains how to manage Exchange servers by using Exchange Server cmdlets and scripts.

• Overview of the Exchange Management Shell
• Managing Exchange Servers by using Exchange Management Shell cmdlets
• Managing Exchange servers by using scripts

Lab: Managing Exchange Server and recipient objects by using Exchange Management Shell

• Using Exchange Management Shell to manage recipients
• Using Exchange Management Shell to manage Exchange Server

After completing this module, students will be able to:

• Manage recipients by using Exchange Server cmdlets.
• Manage Exchange servers by using Exchange Server cmdlets.
• Manage Exchange servers by using scripts.

Module 5: Implementing client connectivity

This module explains how to configure and manage client access services in Exchange Server. It also explains the client connectivity options for Exchange Server and how to configure Outlook on the web. Additionally, it explains how to configure mobile messaging for Exchange Server.

• Configuring client access services
• Managing client access services
• Client connectivity in Exchange Server
• Configuring Outlook on the web
• Configuring mobile messaging

Lab: Configuring client access services

• Configuring namespaces for client access
• Configuring certificates for client access
• Configuring custom MailTips

Lab: Deploying and configuring client access services on Exchange Server

• Configuring Exchange Server for Outlook
• Configuring Outlook on the web
• Configuring Microsoft Exchange ActiveSync

After completing this module, students will be able to:

• Configure client access services in Exchange Server.
• Manage client access services.
• Describe client connectivity and publishing of Exchange Server services.
• Configure Outlook on the web.
• Configure mobile messaging on Exchange Server.

Module 6: Managing high availability in Exchange Server

This module describes the high availability options for Exchange Server. It also explains how to configure highly available mailbox databases and Client Access services by using load balancing methods.

• High availability on Exchange Server
• Configuring highly available mailbox databases
• Configuring high availability of Client Access services

Lab: Implementing DAGs

• Creating and configuring a DAG

Lab: Implementing and testing high availability

• Deploying a high availability solution for Client Access services
• Testing the high availability configuration

After completing this module, students will be able to:

• Describe the high availability in Exchange Server.
• Configure highly available mailbox databases.
• Configure high available Client Access services.

Module 7: Implementing disaster recovery for Exchange Server

This module describes Exchange Server backup and restore features and the details that you need to consider when you create a backup plan.

• Implementing Exchange Server backup
• Implementing Exchange Server recovery

Lab: Backing up Exchange Server data

• Backing up an Exchange Server mailbox database

Lab: Restoring Exchange Server data

• Restoring Exchange Server mailbox
• Restoring a database availability group (DAG) member (optional)

After completing this module, students will be able to:

• Back up Exchange Server data.
• Restore Exchange Server data by using the configured backups.

Module 8: Configuring and managing message transport

This module explains messaging transport in Exchange Server. It also explains how to configure message transport in Exchange Server and manage transport rules in Exchange Server.

• Overview of message transport
• Configuring message transport
• Managing transport rules

Lab: Configuring and managing message transport

• Configuring message transport
• Monitoring and verifying message delivery
• Configuring a disclaimer transport rule
• Configuring a DLP policy for financial data

After completing this module, students will be able to:

• Describe messaging transport in Exchange Server.
• Configure message transport in Exchange Server.
• Manage transport rules in Exchange Server.

Module 9: Configuring message security

This module describes how to deploy and manage an Edge Transport server for message security. It also explains how to implement antivirus and antispam solutions for Exchange Server.

• Deploying and managing an Edge Transport server for message security
• Implementing an antivirus solution for Exchange Server
• Implementing an antispam solution for Exchange Server

Lab: Configuring message security in Exchange Server

• Configuring and testing EdgeSync
• Configuring antivirus, antispam and malware protection features

After completing this module, students will be able to:

• Deploy and manage an Edge Transport server for message security.
• Implement an antivirus solution for Exchange Server.
• Implement an antispam solution for Exchange Server.

Module 10: Monitoring and troubleshooting Exchange Server

This module explains how to configure performance monitoring and troubleshoot issues in Exchange Server.

• Monitoring Exchange Server
• Troubleshooting Exchange Server

Lab: Monitoring and troubleshooting Exchange Server

• Monitoring Exchange Server
• Troubleshooting database availability
• Troubleshooting Client Access servers

After completing this module, students will be able to:

• Configure performance monitoring in Exchange Server.
• Troubleshoot issues in Exchange Server.

Module 11: Securing and maintaining Exchange Server

This module explains how to secure Exchange Server by using role-based access control (RBAC). It also explains how to configure audit logging in Exchange Server and how to maintain and update Exchange Server.

• Securing Exchange Server by using RBAC
• Configuring audit logging in Exchange Server
• Maintaining Exchange Server

Lab: Securing and maintaining Exchange Server

• Configuring Exchange Server permissions
• Configuring audit logging
• Maintaining Exchange Server

After completing this module, students will be able to:

• Secure Exchange Server by using RBAC.
• Configure audit logging in Exchange Server.
• Maintain and update Exchange Server.

Module 12: Implementing and managing Exchange Online deployments

This module explains Exchange Online and Office 365 and how to manage it. It also explains how to implement a migration to Exchange Online.

• Overview of Exchange Online and Office 365
• Managing Exchange Online
• Implementing the migration to Exchange Online
• Managing a hybrid environment

Lab: Managing Exchange Online

• Managing Exchange Online

After completing this module, students will be able to:

• Provide an overview of Exchange Online and Office 365.
• Manage Exchange Online.
• Implement a migration to Exchange Online.

Designing and Deploying Microsoft Exchange Server 2016 Outline

Module 1: Planning Exchange Server deployments

This module explains the key features of Exchange Server and explains how to gather business requirements. It also explains how to plan for an Exchange Server deployment and the migration of Unified Messaging to Cloud Voicemail.Lessons

• New features in Exchange Server 2019
• Gathering business requirements for an Exchange Server deployment
• Planning for an Exchange Server deployment
• Planning the migration of Unified Messaging to Cloud Voicemail

Lab : Planning Exchange Server 2019 deployments

• Evaluating an existing messaging infrastructure
• Identifying requirements
• Discussion: Deployment design for Exchange Server 2019

After completing this module, students will be able to:

• Describe the new features in Exchange Server 2019.
• Describe how to gather business requirements for an Exchange Server deployment.
• Plan an Exchange Server deployment.
• Plan how to migrate Exchange Server 2016 Unified Messaging (UM) to Cloud Voicemail.

Module 2: Planning and deploying Exchange Server Mailbox services

This module explains how to plan and implement Exchange Server hardware, Exchange Server virtualization, Azure integration, and public folders.Lessons

• Planning Exchange Server hardware requirements
• Planning Exchange Server for virtualization and Microsoft Azure integration
• Planning and implementing public folders

Lab : Planning and implementing Exchange Server mailbox servers, databases, and public folders

• Planning mailbox server configuration and location
• Planning for mailbox databases
• Implementing mailbox databases
• Planning and implementing public folders

After completing this module, students will be able to:

• Plan and implement Exchange Server hardware.
• Plan for Exchange Server virtualization and Microsoft Azure integration.
• Plan and implement public folders.

Module 3: Planning message transport

This module explains how to plan and implement mail routing internally as well as from and to the internet. This module also describes transport-related tasks in the organization.Lessons

• Designing message routing
• Designing transport services
• Designing the message-routing perimeter
• Designing transport compliance

Lab : Planning message transport

• Planning for a redundant and secure message transport
• Planning for transport compliance
• Implementing transport compliance

After completing this module, students will be able to:

• Design message routing.
• Design transport services.
• Design external message routing.
• Design and implement transport compliance.

Module 4: Planning and deploying client access

This module explains how to plan and implement Exchange Server clients, client access, Microsoft Office Online Server, and coexistence of Microsoft SharePoint with Exchange Server. It also explains the design and implementation of external client access.Lessons

• Planning for Exchange Server clients
• Planning for client access
• Planning and implementing Office Online Server
• Planning and implementing coexistence of SharePoint 2019 with Exchange Server 2019
• Designing external client access

Lab : Planning and deploying client access solutions

• Planning and configuring namespaces
• Planning and configuring client access services options
• Planning and deploying Office Online Server
• Planning and implementing reverse proxy

After completing this module, students will be able to:

• Plan for Exchange Server clients.
• Plan for client access.
• Plan and implement Office Online Server.
• Plan and implement SharePoint and with Exchange Server coexistence.
• Design external client access.

Module 5: Designing and implementing high availability

This module explains how to plan and implement high availability for Exchange Server. It also explains how to plan for load balancing. Finally, it explains how to plan and implement site resilience.Lessons

• Planning high availability for Exchange Server
• Planning for load balancing
• Planning for site resilience

Lab : Designing and implementing high availability

• Planning high availability and site resilience
• Creating a site-resilient DAG
• Validating site resilience
• Creating a lagged database copy
• Recovering data from a lagged database copy

After completing this module, students will be able to:

• Plan high availability for an Exchange Server.
• Plan for load balancing in an Exchange Server deployment.
• Plan for site resilience in an Exchange Server deployment.

Module 6: Maintaining Exchange Server

This module explains how to maintain Exchange Server by using Managed Availability and DSC.Lessons

• Using Managed Availability to improve high availability
• Implementing DSC

Lab : Maintaining Exchange Server

• Using Windows PowerShell to investigate and configure Managed Availability
• Implementing DSC

After completing this module, students will be able to:

• Use Managed Availability to improve high availability.
• Implement DSC.

Module 7: Designing messaging security

This module explains how to plan for messaging security, and how to design and implement AD RMS and Azure RMS in an Exchange Server organization.Lessons

• Planning messaging security
• Designing and implementing AD RMS and Azure RMS

Lab : Designing messaging security

• Planning messaging security
• Implementing AD RMS
• Integrating AD RMS with Exchange Server
• Creating a message transport rule to protect email

After completing this module, students will be able to:

• Plan messaging security.
• Design and implement AD RMS and Azure RMS.

Module 8: Designing and implementing message retention and archiving

This module explains the purpose of archiving and messaging records management. It also explains how to design and implement In-Place archiving and message retention.Lessons

• Overview of archiving and messaginng records management
• Designing In-Place Archiving
• Designing and implementing message retention

Lab : Designing and implementing message retention and archiving

• Designing message retention and archiving
• Implementing message retention and archiving

After completing this module, students will be able to:

• Explain the purpose of archiving and messaging records management.
• Design and implement In-Place archiving.
• Design and implement message retention.

Module 9: Designing and implementing messaging compliance

This module explains how to design and implement data loss prevention policies, In-Place Hold, and In-Place eDiscovery.Lessons

• Designing and implementing data loss prevention policies
• Designing and implementing In-Place Hold
• Designing and implementing In-Place eDiscovery

Lab : Designing and implementing messaging compliance

• Designing messaging compliance
• Implementing data loss prevention
• Implementing In-Place eDiscovery
• Comparing messaging policy and compliance options

After completing this module, students will be able to:

• Design and implement data loss prevention.
• Design and implement In-Place Hold.
• Design and implement In-Place eDiscovery.

Module 10: Designing and implementing messaging coexistence

This module explains how to design and implement federation. It also explains how to design coexistence between Exchange Server organizations. Finally, it explains how to design and implement cross-forest mailbox moves.Lessons

• Designing and implementing federation
• Designing coexistence between Exchange organizations
• Designing and implementing cross-forest mailbox moves

Lab : Implementing messaging coexistence

• Implementing message-routing coexistence
• Migrating user mailboxes

After completing this module, students will be able to:

• Design and implement federation.
• Design the coexistence between Exchange Server organizations.
• Design and implement cross-forest mailbox moves.

Module 11: Upgrading to Exchange Server 2019

This module provides an overview of the options you have when choosing to implement Exchange Server 2019, and provides details on how to upgrade an existing Exchange Server 2013 or Exchange Server 2016 organization to Exchange Server 2019.Lessons

• Planning an upgrade from previous Exchange Server versions
• Implementing the upgrade from previous Exchange Server versions

Lab : Upgrading from Exchange Server 2013 to Exchange Server 2019

• Documenting the Exchange Server 2013 organization
• Deploying Exchange Server 2019
• Upgrading from Exchange Server 2013 to Exchange Server 2019
• Removing Exchange Server 2013

After completing this module, students will be able to:

• Plan an upgrade to Exchange Server 2019.
• Implement the upgrade to Exchange Server 2019.

Module 12: Planning a hybrid Exchange Server deployment

This module explains the basics of a hybrid deployment and how to plan for authentication in a hybrid deployment. It also explains how to implement Microsoft Azure Active Directory (Azure AD) Connect, a hybrid development, and advanced functionality for hybrid deployments.Lessons

• Basics of a hybrid deployment
• Planning and implementing a hybrid deployment
• Implementing Azure AD Connect
• Implementing a hybrid deployment
• Implementing advanced functionality for hybrid deployments

Lab : Planning a hybrid Exchange deployment

• Creating a plan for hybrid Exchange deployment

After completing this module, students will be able to:

• Explain the basics of a hybrid deployment.
• Plan for authentication in a hybrid environment.
• Implement Azure AD Connect.
• Implement a hybrid deployment.
• Implement advanced functionality for hybrid deployments.

Advanced Solutions of Microsoft Exchange Server 2013 (M20342) Outline

Please Note: Microsoft will be retiring this course M20342 on the 28th of February 2020

This course will cover the following content:

Module 1: Designing and Implementing Site Resilience

• Site Resilience and High Availability in Exchange Server 2013

• Planning a Site Resilient Implementation

• Implementing Site Resilience

• Lab : Designing and Implementing Site Resiliency

Module 2: Planning Virtualization for Microsoft Exchange Server 2013

• Planning a Hyper-V Deployment to Exchange Server 2013

• Virtualizing Exchange Server 2013 Server Roles

• Lab : Planning the Virtualization of Exchange Server Roles

Module 3: Overview of Exchange Server 2013 Unified Messaging

• Overview of Telephony Technologies

• Unified Messaging in Exchange Server 2013

• Unified Messaging Components

• Lab : Unified Messaging Overview

Module 4: Designing and Implementing Exchange Server 2013 Unified Messaging

• Designing a Unified Messaging Deployment

• Deploying and Configuring Unified Messaging Components

• Designing and Implementing Exchange Server 2013 UM Integration with Lync Server 2013

• Lab : Designing and Implementing Exchange Server 2013 Unified Messaging

Module 5: Designing and Implementing Message Transport Security

• Overview of Messaging Policy and Compliance Requirements

• Designing and Implementing Transport Compliance

• Designing and Implementing Active Directory Rights Management Services (AD RMS) Integration with Exchange Server 2013

• Lab : Designing and Implementing Message Transport Security

Module 6: Designing and Implementing Message Retention

• Overview of Messaging Records Management and Archiving

• Designing In-Place Archiving

• Designing and Implementing Message Retention

• Lab : Designing and Implementing Message Retention

Module 7: Designing and Implementing Messaging Compliance

• Designing and Implementing Data Loss Prevention

• Designing and Implementing In-Place Hold

• Designing and Implementing In-Place eDiscovery

• Lab : Designing and Implementing Messaging Compliance

Module 8: Designing and Implementing Administrative Security and Auditing

• Designing and Implementing Role-Based Access Control (RBAC)

• Designing and Implementing Split Permissions

• Planning and Implementing Audit Logging

• Lab : Designing and Implementing Administrative Security and Auditing

Module 9: Managing Exchange Server 2013 with Exchange Management Shell

• Overview of Windows PowerShell 3.0

• Managing Exchange Server Recipients by Using the Exchange Management Shell

• Using Windows PowerShell to Manage Exchange Server

• Lab : Managing Microsoft Exchange Server 2013 by Using Exchange Management Shell

Module 10: Designing and Implementing Integration with Microsoft Exchange Online

• Planning for Exchange Online

• Planning and Implementing the Migration to Exchange Online

• Planning to Coexist with Exchange Online

• Lab : Designing Integration with Exchange Online

Module 11: Designing and Implementing Messaging Coexistence

• Designing and Implementing Federation

• Designing Coexistence Between Exchange Server Organizations

• Designing and Implementing Cross-Forest Mailbox Moves

• Lab : Implementing Messaging Coexistence

Module 12: Designing and Implementing Exchange Server Upgrades

• Planning the Upgrade from Previous Exchange Server Versions

• Implementing the Upgrade from Previous Exchange Versions

• Lab : Upgrading from Exchange Server 2010 to Exchange Server 2013

Core Solutions of Microsoft Exchange Server 2013 (M20341) Outline

Please Note: Microsoft will be retiring this course M20341 on the 28th of February 2020

Module 1: Deploying and Managing Microsoft Exchange Server 2013

This module describes Exchange Server 2013 prerequisites and requirements, deployment and management.

Lessons

• Exchange Server 2013 Prerequisites and Requirements
• Exchange Server 2013 Deployment
• Managing Exchange Server 201

Lab: Deploying and Managing Exchange Server 2013

After completing this module, students will be able to:

• Describe Exchange Server 2013 prerequisites and requirements.
• Perform an Exchange Server 2013 deployment.
• Manage Exchange Server 2013.

Module 2: Planning and Configuring Mailbox Servers

This module describes how to plan and configure the Mailbox server role.

Lessons

• Overview of the Mailbox Server Role
• Planning the Mailbox Server Deployment
• Configuring the Mailbox Servers

Lab: Configuring Mailbox Servers

After completing this module, students will be able to:

• Describe the Mailbox server role.
• Plan for a Mailbox server role deployment.
• Configure the Mailbox servers.

Module 3: Managing Recipient Objects

This module explains how to manage recipient objects, address policies, and address lists in Exchange Server 2013.

Lessons

• Managing Exchange Server 2013 Mailboxes
• Managing Other Exchange Recipients
• Planning and Implementing Public Folder Mailboxes
• Managing Address Lists and Policies

Lab: Managing Recipient Objects

After completing this module, students will be able to:

• Manage Exchange Server 2013 mailboxes.
• Manage other Exchange Server 2013 recipients.
• Implement public folders.
• Configure address lists and policies.

Module 4: Planning and Deploying Client Access Servers

This module explains how to plan and implement the Client Access server role in Exchange Server 2013.

Lessons

• Planning Client Access Server Deployment
• Configuring the Client Access Server Role
• Managing Client Access Services

Lab: Deploying and Configuring a Client Access Server Role

After completing this module, students will be able to:

• Plan Client Access server deployment.
• Configure the Client Access server roles.
• Manage Client Access services.

Module 5: Planning and Configuring Messaging Client Connectivity

This module explains how to plan and configure Microsoft Outlook Web App and mobile messaging in Exchange Server 2013.

Lessons

• Client Connectivity to the Client Access Server
• Configuring Outlook Web App
• Planning and Configuring Mobile Messaging
• Configuring Secure Internet Access for Client Access Server

Lab: Planning and Configuring Messaging Client Connectivity

After completing this module, students will be able to:

• Describe the client services Exchange Server 2013 provides.
• Configure Outlook Web App.
• Plan and configure mobile messaging.
• Configure secure Internet access for Client Access server.

Module 6: Planning and Implementing High Availability

This module explains the high-availability technology built into Exchange Server 2013, and some of the outside factors that affect highly available solutions.

Lessons

• High Availability on Exchange Server 2013
• Configuring Highly Available Mailbox Databases
• Configuring Highly Available Client Access Servers

Lab: Implementing High Availability

After completing this module, students will be able to:

• Describe high availability in Exchange Server 2013.
• Configure highly available mailbox databases.
• Configure highly available Client Access servers.

Module 7: Planning and Implementing Disaster Recovery

This module explain how to plan, implement disaster mitigation, and recovery in Exchange Server 2013.

Lessons

• Planning for Disaster Mitigation
• Planning and Implementing Exchange Server 2013 Backup
• Planning and Implementing Exchange Server 2013 Recovery

Lab: Implementing Disaster Recovery for Exchange Server 2013

After completing this module, students will be able to:

• Plan disaster mitigation.
• Plan and implement Exchange Server 2013 backup.
• Plan and implement Exchange Server 2013 recovery.

Module 8: Planning and Configuring Message Transport

This module explains how to plan and configure message transport in an Exchange Server 2013 organization.

Lessons

• Overview of Message Transport and Routing
• Planning and Configuring Message Transport
• Managing Transport Rules

Lab: Planning and Configuring Message Transport

After completing this module, students will be able to:

• Describe message transport in Exchange Server 2013.
• Plan and configure message transport.
• Manage transport rules.

Module 9: Planning and Configuring Message Hygiene

This module explains how to plan messaging security, implement an antivirus and anti-spam solution for Exchange Server 2013.

Lessons

• Planning Messaging Security
• Implementing an Antivirus Solution for Exchange Server 2013
• Implementing an Anti-Spam Solution for Exchange Server 2013

Lab: Planning and Configuring Message Security

After completing this module, students will be able to:

• Plan messaging security.
• Implement an antivirus solution for Exchange Server 2013.
• Implement an anti-spam solution for Exchange Server 2013.

Module 10: Planning and Configuring Administrative Security and Auditing

This module explains how to configure role-based access control (RBAC) permissions and configure audit logging.

Lessons

• Configuring Role-Based Access Control
• Configuring Audit Logging

Lab: Configuring Administrative Security and Auditing

• After completing this module, students will be able to:
• Configure RBAC permissions.
• Configure audit logging.

Module 11: Monitoring and Troubleshooting Microsoft Exchange Server 2013

This module explains how to monitor, maintain, and troubleshoot your Exchange Server 2013 environment.

Lessons

• Monitoring Exchange Server 2013
• Maintaining Exchange Server 2013
• Troubleshooting Exchange Server 2013

Lab: Monitoring and Troubleshooting Exchange Server 2013

After completing this module, students will be able to:

• Monitor Exchange Server 2013.
• Maintain Exchange Server 2013.
• Troubleshoot Exchange Server 2013.

Updating Your Skills from Microsoft Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010 SP1 Course Outline | M10165

Module 1: Introducing Microsoft Exchange Server 2010

This module will cover the new features and terminology in two lessons, one of which will describe what is new since Exchange Server 2003. The other lesson will describe the new features that have been added since Exchange Server 2007 was released. By covering this material at a high level early in the course, we can decrease some of the gaps in knowledge between the Exchange Server 2003 administrators and the Exchange Server 2007 administrators.

This module will also provide a high-level view of the steps required to migrate from previous Exchange Server versions to Exchange Server 2010. The purpose of this information is to provide a context for the following modules.

Lessons

• New Exchange Server 2010 Features for Exchange Server 2003 Administrators
• New Exchange Server 2010 Features for Exchange Server 2007 Administrators
• Upgrading to Exchange Server 2010

Lab: Planning Hardware Requirements for Microsoft Exchange Server 2010

Module 2: Deploying Microsoft Exchange Server 2010

This module explains how to install and deploy Exchange Server 2010 in an Exchange Server organisation.

Lessons

• Installing Exchange Server 2010 SP1
• Verifying the Exchange Server 2010 Installation

Lab: Installing Exchange Server 2010 SP1

Lab: Verifying the Exchange Server 2010 SP1 Installation

Module 3: Configuring Mailbox Servers

This module explains how to configure Mailbox servers and Mailbox server components.

Lessons

• Upgrading the Mailbox Server Role
• Configuring Mailbox Server Roles
• Configuring Public Folders and Public Folder Databases in Exchange Server 2010

Lab: Configuring Mailbox Servers

Module 4: Managing Recipient Objects

This module explains how to manage recipient objects, including migrating recipients from previous versions of Exchange Server to Exchange Server 2010.

Lessons

• Managing Mailboxes in Exchange Server 2010
• Configuring Mail Users, Mail Contacts, and Distribution Groups in Exchange Server 2010
• Configuring Email Address Policies and Address Lists in Exchange Server 2010
• Performing Bulk Recipient Management Tasks in Exchange Server 2010

Lab: Managing Exchange Server Recipients

Module 5: Managing Client Access

This module explains how to migrate client access services from Exchange Server 2003 and configure the Client Access server role in Exchange Server 2010.

Lessons

• Upgrading the Client Access Server Role
• Configuring the Client Access Server Role
• Configuring Client Access Servers for Outlook Clients
• Configuring Microsoft Outlook Web App
• Configuring Mobile Messaging

Lab: Upgrading and Configuring Client Access Servers

Lab: Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

Module 6: Managing Message Transport

This module explains how to migrate message transport from previous versions of Exchange Server and configure message transport in Exchange Server 2010.

Lessons

• Overview of Message Transport
• Configuring Message Transport

Lab: Migrating and Managing Message Transport

Module 7: Implementing Messaging Security

This module explains how to configure the secure flow of messages between the Exchange Server organisation and the Internet.

Lessons

• Deploying Edge Transport Servers
• Deploying an Antivirus Solution
• Configuring an Anti-Spam Solution
• Configuring Secure SMTP Messaging

Lab: Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server

Lab: Configuring Anti-Spam Filtering

Module 8: Implementing High Availability

This module explains how to implement a high availability solution for Mailbox servers and other server roles in Exchange Server.

Lessons

• Configuring Highly Available Mailbox Databases
• Deploying Highly Available Non-Mailbox Servers
• Deploying High Availability with Site Resilience

Lab: Implementing High Availability

Module 9: Implementing Backup and Recovery

This module describes how to plan and implement a disaster recovery solution for Exchange Server 2010 servers.

Lessons

• Planning Backup and Recovery
• Backing Up Exchange Server 2010
• Recovering from Disasters

Lab: Implementing Backup and Recovery

Module 10: Configuring Messaging Policy and Compliance

This module explains how to plan and configure messaging compliance.

Lessons

• Introducing Messaging Policy and Compliance
• Configuring Transport Rules
• Configuring Journaling and Multi-Mailbox Search
• Configuring Archive Mailboxes
• Configuring Retention and Archive Policies

Lab: Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search

Lab: Configuring Archive Mailboxes and Retention Policies

Module 11: Securing Microsoft Exchange Server 2010

This module explains how to configure Exchange Server security.

Lessons

• Configuring Role-Based Access Control
• Configuring Audit Logging
• Configuring Secure Internet Access

Lab: Securing Exchange Server 2010

Module 12: Monitoring and Troubleshooting Microsoft Exchange Server 2010

This module explains how to monitor and maintain the messaging system.

Lessons

• Monitoring Exchange Server 2010
• Troubleshooting Exchange Server 2010

Lab: Monitoring and Troubleshooting Exchange Server 2010

Module 13: Upgrading from Microsoft Exchange Server 2007 to Exchange Server 2010

This module explains how to upgrade an Exchange Server 2007 organisation to Exchange Server 2010.

Lessons

• Upgrading from Exchange Server 2007 to Exchange Server 2010

Lab: Upgrading from Exchange Server 2007 to Exchange Server 2010

Module 14: Appendix A: Understanding and Planning for Microsoft Exchange Online

This module explains how to plan for, migrate to, and manage Exchange Online. This module also explains how to implement Federated Delegation.

Lessons

• Planning for Exchange Online
• Migrating to and Managing Exchange Online
• Implementing Federated Delegation

Designing and Deploying Messaging Solutions with Microsoft® Exchange Server 2010 Service Pack 2 Course Outline | M10233

Module 1: Introduction to Designing a Microsoft Exchange Server 2010 Deployment

This module explains how to gather business and technical requirements, and information about the current messaging system, in order to prepare for designing a messaging system. This module also provides an overview of Service Level Management and how it can impact the design of the messaging system, and it provides an overview of Office 365.

Lessons

• Gathering Business Requirements
• Identifying Additional Requirements
• Introduction to Service Level Management
• Analysing the Current Messaging Environment
• Overview of Office 365

Lab: Introduction to Designing an Exchange Server 2010 Deployment

Module 2: Designing Microsoft Exchange Server 2010 Integration with the Current Infrastructure

Delegates will learn how to design the integration of Exchange Server with the current infrastructure. It describes how to design the network infrastructure, the Active Directory catalogue service infrastructure, and the Domain Name Service (DNS) infrastructure. Additionally, this module explains how to plan the administration of Exchange Server 2010.

Lessons

• Designing the Network Infrastructure
• Designing the Active Directory Infrastructure
• Designing the DNS Infrastructure
• Planning Exchange Server Administration

Lab: Designing Exchange Server Integration with the Current Infrastructure

Module 3: Planning and Deploying Mailbox Services

Deployment of the Mailbox server services in Exchange Server 2010 will form the basis of this module, as well as an overview of the Mailbox services in Exchange Server 2010. The module then describes how to design Mailbox servers, recipient management, and a public folder architecture.

Lessons

• Overview of Mailbox Services in Exchange Server 2010
• Designing Mailbox Servers
• Designing Recipient Management
• Designing Public Folder Architecture

Lab: Planning and Deploying Mailbox Services

Module 4: Planning and Deploying Client Access Services in Microsoft Exchange Server 2010

This module explains how to plan and deploy client access services in Exchange Server 2010. It provides an overview of the Client Access server role, and then it describes how to design the Client Access server deployment, Client Access, and Client Access policies.

Lessons

• Overview of the Client Access Server Role
• Designing Client Access Server Deployment
• Designing Client Access
• Designing Client Access Policies

Lab: Planning and Deploying Client Access Services in Exchange Server 2010

Module 5: Planning and Deploying Message Transport in Microsoft Exchange Server 2010

This module centres about the Hub Transport server and Edge Transport server deployments. It also describes how to design message routing in Exchange Server 2010. The module then explains how to design the Hub Transport servers and the Edge Transport servers.

Lessons

• Designing Message Routing for Exchange Server 2010
• Designing Hub Transport Servers
• Designing the Message Routing Perimeter

Lab: Planning and Deploying Message Transport in Exchange Server 2010

Module 6: Planning and Deploying Messaging Security

Just as the module title suggests, this section will explain how to plan and deploy messaging security. It describes how to design message security restrictions and Simple Mail Transfer Protocol (SMTP) connector security, and it explains how to help secure message routing between partner organisations. The module then describes how to design antivirus and anti-spam solutions, and it explains how to plan and deploy messaging security.

Lessons

• Designing Message Security
• Designing Antivirus and Anti-Spam Solutions
• Planning and Deploying Messaging Security

Lab: Planning and Deploying Messaging Security

Module 7: Planning and Deploying Messaging Compliance

This module explains how to plan and deploy a messaging policy and compliance solution. It describes how to design transport rules, message classifications, and message moderation. Then the module describes how to design the Active Directory Rights Management Services (AD RMS) integration with Exchange Server 2010. Finally, the module explains how to design message journaling, archiving, and messaging records management.

Lessons

• Designing Transport Compliance
• Designing AD RMS Integration
• Designing Message Journaling and Archiving
• Designing Messaging Records Management

Lab: Planning and Deploying Messaging Compliance

Module 8: Planning and Deploying High Availability

This module will give delegates an introduction to the high availability in Exchange Server 2010. It also describes how to design high availability for mailbox databases and for the other Exchange Server 2010 server roles. Finally, the module explains how to design site resilience.

Lessons

• Introduction to High Availability Planning in Exchange Server 2010
• Designing High Availability for Mailbox Databases
• Designing High Availability for Other Server Roles
• Designing Site Resilience

Lab: Planning and Deploying High Availability

Module 9: Planning a Disaster Recovery Solution

Disaster recovery solution for Exchange Server 2010 will form the basis of this particular module, and it is an integral part of the entire course. This module describes how to plan for disaster mitigation and then explains how to design Exchange Server backup and recovery.

Lessons

• Planning for Disaster Mitigation
• Planning Exchange Server Backup
• Planning Exchange Server Recovery

Lab: Planning a Disaster Recovery Solution

Module 10: Planning Microsoft Exchange Server 2010 Monitoring and Troubleshooting

Delegates will be taught how to develop a plan for monitoring and troubleshooting the Exchange Server environment. It first describes the various options for monitoring the different server roles in Exchange Server 2010. The module then describes the available troubleshooting tools and explains how to plan for troubleshooting issues in message delivery, client access, and databases.

Lessons

• Planning Exchange Server Monitoring
• Planning Exchange Server Troubleshooting

Lab: Planning Exchange Server 2010 Monitoring and Troubleshooting

Module 11: Transitioning to Exchange Server 2010

It is essential that IT professionals working with Exchange Server learn how to plan and implement a transition from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010. It first provides an overview of the various transitioning scenarios. The module then describes how to plan the transition from Exchange Server 2003 to Exchange Server 2010 and from Exchange Server 2007 to Exchange Server 2010.

Lessons

• Overview of Upgrading to Exchange Server 2010
• Planning the Upgrade from Exchange Server 2003 to Exchange Server 2010
• Planning the Upgrade from Exchange Server 2007 to Exchange Server 2010

Lab: Upgrading to Exchange Server 2010

Module 12: Integrating Exchange Server 2010 with Other Messaging Systems

This module explains how to integrate Exchange Server 2010 with other messaging systems and with federated partners. It first describes how to design Exchange Server 2010 integration with other messaging systems, and then it explains how to design Exchange Server 2010 integration with federated partners. The module also describes how to design the integration of Exchange Server 2010 with Office 365, and it describes how to design single sign-on for Office 365.

Lessons

• Designing Exchange Server 2010 with Other Messaging Systems
• Designing Exchange Server 2010 with Federated Partners
• Designing Exchange 2010 Integration with Office 365
• Designing Single Sign-On for Office 365

Lab: Integrating Exchange Server 2010 with Other Messaging Systems

Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 Service Pack 2 Course Outline | M10135

Module 1: Deploying Microsoft Exchange Server 2010

This module describes how to prepare for, and perform, an installation of Exchange Server 2010. This module also provides details on the Exchange Server 2010 deployment.

Lessons

• Overview of Exchange Server 2010 Requirements
• Installing Exchange Server 2010 Server Roles
• Completing an Exchange Server 2010 Installation

Lab: Installing Exchange Server 2010

Lab: Verifying an Exchange Server 2010 Installation

Module 2: Configuring Mailbox Servers

This module describes the Exchange Management Console and Exchange Management Shell management tools. This module also describes the Mailbox server role, some of the new Exchange Server 2010 features, and the most common Mailbox server role post-installation tasks. The module concludes with a discussion about public-folder configuration and usage.

Lessons

• Overview of Exchange Server 2010 Administrative Tools
• Configuring Mailbox Server Roles
• Configuring Public Folders

Lab: Configuring Mailbox Servers

Module 3: Managing Recipient Objects

This module describes how you can manage recipient objects, address policies, and address lists in Exchange Server 2010, and the procedures for performing bulk management tasks in Exchange Management Shell.

Lessons

• Managing Mailboxes
• Managing Other Recipients
• Configuring Email Address Policies
• Configuring Address Lists and Address Book Policies
• Performing Bulk Recipient Management Tasks

Lab: Managing Exchange Recipients

Module 4: Managing Client Access

This module describes how to implement the Client Access server role in Exchange Server 2010.

Lessons

• Configuring the Client Access Server Role
• Configuring Client Access Services for Outlook Clients
• Configuring Outlook Web App
• Configuring Mobile Messaging

Lab: Configuring Client Access Servers for Outlook Anywhere Access

Lab: Configuring Client Access Servers for Outlook Web App and Exchange ActiveSync

Module 5: Managing Message Transport

This module describes how to manage message transport in Exchange Server 2010, which includes topics such as components of message transport, how Exchange Server 2010 routes messages, and how to troubleshoot message-transport issues. Additionally, this module provides details on deploying the Exchange Server 2010 Hub Transport server.

Lessons

• Overview of Message Transport
• Configuring Message Transport

Lab: Managing Message Transport

Module 6: Implementing Messaging Security

This module describes how to plan for and deploy an Exchange Server 2010 Edge Transport server role, and the security issues related to the deployment. Additionally, it describes how to configure secure Simple Mail Transfer Protocol (SMTP) messaging as well as Domain Security.

Lessons

• Deploying Edge Transport Servers
• Deploying an Antivirus Solution
• Configuring an Anti-Spam Solution
• Configuring Secure SMTP Messaging

Lab: Configuring Edge Transport Servers and Forefront Protection 2010 for Exchange Server

Lab: Implementing Anti-Spam Solutions

Module 7: Implementing High Availability

This module describes the high-availability technology built into Exchange Server 2010 and some of the outside factors that affect highly available solutions. This module provides details about how to deploy highly available mailbox databases as well as other Exchange Server 2010 server roles.

Lessons

• Overview of High Availability Options
• Configuring Highly Available Mailbox Databases
• Deploying Highly Available Non-Mailbox Servers
• Deploying High Availability with Site Resilience

Lab: Implementing High Availability

Module 8: Implementing Backup and Recovery

This module describes the Exchange Server 2010 backup and restore features, and what you should consider when creating a backup plan.

Lessons

• Planning Backup and Recovery
• Backing Up Exchange Server 2010
• Restoring Exchange Server 2010

Lab: Implementing Backup and Recovery

Module 9: Configuring Messaging Policy and Compliance

This module describes how to configure the Exchange Server 2010 messaging policy and compliance features.

Lessons

• Introducing Messaging Policy and Compliance
• Configuring Transport Rules
• Configuring Journaling and Multi-Mailbox Search
• Configuring Personal Archives
• Configuring Messaging Records Management

Lab: Configuring Transport Rules, Journal Rules, and Multi-Mailbox Search

Lab: Configuring Personal Archives and Retention Policies

Module 10: Securing Microsoft Exchange Server 2010

This module describes how to secure your Exchange Server deployment by configuring administrative permissions and auditing and configuring secure access to the Exchange Server environment from the Internet.

Lessons

• Configuring Role Based Access Control
• Configuring Audit Logging
• Configuring Secure Internet Access

Lab: Securing Exchange Server 2010

Module 11: Maintaining Microsoft Exchange Server 2010

This module describes how to monitor and maintain your Exchange Server environment. Additionally, it describes troubleshooting techniques for fixing problems that may arise.

Lessons

• Monitoring Exchange Server 2010
• Maintaining Exchange Server 2010
• Troubleshooting Exchange Server 2010

Lab: Maintaining Exchange Server 2010

Module 12: Upgrading from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

This module describes the options that organisations have when they choose to implement Exchange Server 2010. Additionally, it describes how to transition an existing Exchange Server 2003 or Exchange Server 2007 organisation to Exchange Server 2010.

Lessons

• Overview of Upgrading to Exchange Server 2010
• Upgrading from Exchange Server 2003 to Exchange Server 2010
• Upgrading from Exchange Server 2007 to Exchange Server 2010

Module 13: Implementing Exchange Online with Office 365

This module describes the Exchange Online features and how to integrate an on-premises Exchange Server 2010 deployment with Exchange Online.

Lessons

• Introduction to Exchange Online
• Deploying Exchange Online
• Implementing Federated Delegation

Planning, Deploying, and Managing Microsoft® Exchange Server 2010 Unified Messaging Course Outline | M10508

Module 1: Overview of Exchange Server 2010 Unified Messaging

This module provides an introduction to new features introduced in the Exchange Server 2010 Unified Messaging service, with particular attention to the new Arbitration Mailbox feature and improved name resolution.

Lessons:

• Introduction to Exchange Server 2010 Unified Messaging
• Overview of changes to Unified Messaging in Exchange Server 2010
• Arbitration Mailbox
• Improved Name Resolution

Module 2: Exchange Server 2010 Unified Messaging Architecture

This module describes the overall Exchange Server 2010 architecture and the role of the Unified Messaging system within this architecture. The module also describes how to plan your UM server implementation to ensure that your capacity and availability needs are met, and explains how Cisco Call Manager can be integrated with Exchange Server 2010 UM.

Lessons

• Exchange Server 2010 Unified Messaging Server Topologies
• Exchange Server 2010 Unified Messaging Logical Design
• Exchange Server 2010 Unified Messaging Server Capacity Planning
• Exchange Server 2010 Unified Messaging Availability
• VoIP Gateway Capacity Planning and Ports Calculation
• Exchange Server 2010 Unified Messaging Audio Codecs

Module 3: Exchange Server 2010 Unified Messaging Setup and Language Support

This module explains the changes in Unified Messaging Server Setup in Exchange Server 2010. You will also learn about the extended Unified Messaging internationalization introduced in Exchange Server 2010, as well as changes in language support between Exchange Server 2007 and Exchange Server 2010 Unified Messaging.

Lessons:

• Changes in Exchange Server 2010 Unified Messaging Setup
• Installing the Exchange Server 2010 Unified Messaging Server Role
• Internationalisation

Lab: Installing a Language PackLab: Removing a Language Pack

Module 4: Upgrading Exchange Server 2007 to Exchange Server 2010 Unified Messaging

This module explains the different scenarios for upgrading from an existing Exchange Server 2007 Unified Messaging environment to an Exchange Server 2010 Unified Messaging environment. The module explains what types of environments are supported, and how calls will be routed in the new mixed environment.

Lessons:

• Upgrade Requirements and Scenarios
• Adding an Exchange Server 2010 UM Server to an Existing Exchange Server 2007 UM Environment
• Call Flow After Introducing an Exchange Server 2010 Unified Messaging Server
• Migration Issues

Lab: Exploring Exchange Server 2007 Unified Messaging Objects Before and After

Upgrade Lab: Examining Network Trace for Different Call-routing Scenarios

Module 5: Call Answering Rules

This module explains the new Call Answering Rules feature that is introduced in Exchange Server 2010 Unified Messaging. The module describes how Call Answering Rules work, and explains how to administer, configure, and troubleshoot these rules.

Lessons:

• Call Answering Rules Overview
• Administering Call Answering Rules
• Troubleshooting Issues with Call Answering Rules

Lab: Working with Call Answering Rules

Lab: Troubleshooting with MFCMapi

Module 6: Voice Mail Preview

This module introduces the new Voice Mail Preview feature in Exchange Server 2010. The module describes how Voice Mail Preview works and how users can administer the various Voice Mail Preview options.

Lessons

• What Is Voice Mail Preview?
• Voice Mail Preview User Administration and Experience

Lab: Verifying Voice Mail Preview Settings

Lab: Observing How Voice Mail Preview Works and Fails

Module 7: Protected Voice Mail

This module introduces Protected Voice Mail, a new feature in Exchange Server 2010 Unified Messaging that uses Information Rights Management (IRM) to encrypt the contents of voice messages and specify the operations permitted on them.

Lessons:

• Lesson 1: Overview of Protected Voice Mail
• Lesson 2: Active Directory Rights Management Service
• Lesson 3: Supported Protected Voice Mail Operations
• Lesson 4: Implementing Protected Voice Mail

Lab: Configuring RMS

Lab: Configuring Protected Voice Mail

Module 8: Message Waiting Indicator

This module presents an overview of the Message Waiting Indicator feature introduced in Exchange Server 2010.

Lessons:

• Overview of Message Waiting Indicator
• Configuring Message Waiting Indicator
• Message Waiting Indicator Design and Support Issues

Lab: Verifying Message Waiting Indicator Settings

Lab: Setting Up SMS Text Message Notifications

Module 9: Faxing with Exchange Server 2010 Unified Messaging

This module explains how Exchange Server 2010 Unified Messaging enables users to receive fax messages in their Exchange Server 2010 mailbox.

Lessons:

• Overview of Faxing with Exchange Server 2010 Unified Messaging
• Configuring Exchange Server 2010 Unified Messaging Faxing

Lab: Verifying Fax Provisioning

Lab: Changing Fax Configuration

Module 10: Integrating Office Communications Server 2007 R2 with Exchange Server 2010 Unified Messaging

This module presents common integration scenarios that make Exchange Server 2010 Unified Messaging and Office Communications Server 2007 R2 “better together.”

Lessons:

• Exchange Server 2010 Unified Messaging and Office Communications Server 2007 R2 Integration
• Office Communications Server 2007 R2 Integration with Outlook Web App
• Exchange Server 2010 Unified Messaging Integration with Office Communications Server 2007 R2 Enterprise Voice

Lab: Integrating Office Communications Server 2007 R2 and the Outlook Web App Chat Feature