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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IOnsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support

Microsoft Exchange Server Training

Microsoft Exchange Server is a calendar and mail server produced and developed by Microsoft and our courses are specific to improving our delegate’s knowledge so that they may comfortably monitor, maintain, and troubleshoot Microsoft Exchange Server 2013.

Microsoft Exchange Server Training Information

Our training courses within Microsoft Exchange Server aim to supply delegates with the knowledge and skills to competently and comfortably monitor, maintain, and troubleshoot Microsoft Exchange Server 2013.


The purpose of the Microsoft Exchange Server enables organisations to work faster, more cohesively, from anywhere and with business email on their own servers. Therefore it is crucial that Microsoft Exchange is always accessible and easily repairable. Having in-house, fully trained certified staff can alleviate any concerns or worries that may arise, which helps maintain productivity of your organisation.


The courses within our Microsoft Server Training are Expert level courses, therefore require prior experience and a number of pre-requisites. These courses are designed for IT professionals who work as a part of the help desk, network administration, or system administration.


The Knowledge Academy is fully accredited for all of the Microsoft Certifications we offer and we are a Microsoft Silver Partner. 

Microsoft Exchange Server is a calendar and mail server produced and developed by Microsoft and used exclusively on Windows.
We offer Core Solutions of Microsoft Exchange Server 2013 - M20341 Expert level and Advanced Solutions of Microsoft Exchange Server 2013 - M20342 Expert level.
Yes, The Knowledge Academy is fully accredited by Microsoft as a Microsoft Silver Partner.
Yes, all of our Microsoft Exchange Server courses include exams, which are included as part of the course fee.
Microsoft Technical exam information is protected as part of a Non-Disclosure Agreement. Therefore information on the exam format is not available. However information regarding how the exam content is divided is available and can be found on the respective course pages.

Core Solutions of Microsoft Exchange Server 2013 - M20341 Expert level

This is a 5-day official Microsoft course provides the knowledge and skills to plan, deploy, manage, secure, and support Microsoft Exchange Server 2013. You will learn to monitor, maintain, and troubleshoot Exchange Server while following best practices to optimise performance and minimise errors and security threats. The M20341 course is for IT professionals who have 3 years of experience, at a minimum, in network administration, help desk, or system administration. There is an exam at the end of the course and it is included as part of the course fee.


Advanced Solutions of Microsoft Exchange Server 2013 - M20342 Expert level

This is a 5-day, accredited course from Microsoft and aims to teach delegates how to configure and manage a Microsoft Exchange Server 2013 messaging environment. This course will also provide candidates with best practice guidelines and considerations that will optimise the deployment of an Exchange Server. This M20342 course is for experienced IT and Help desk professionals; there are a number of prerequisites. There is an exam at the end of the course and it is included as part of the course fee.

Increase employability prospects with these sort after skills

Increase your job skill set

Fully utilise all of Microsoft Exchange’s functions and competently troubleshoot

Earn a fully accredited, sort after certification 

Reduce inefficiencies

Ensure that valuable time is not lost on errors that can be easily resolved

Increase the number of IT professionals who are able to configure and troubleshoot Exchange Server

Microsoft Exchange server permits better collaboration

Specifically train staff in planning and implementing disaster recovery 

Reasons to choose
Microsoft Exchange Server Training

  • Complete a fully accredited, supported course with expert guidance by this Microsoft Silver Partner

  • Optimise use of Exchange Server 2013

  • Monitor, maintain, and troubleshoot an Exchange Server 2013 environment

  • Securely plan, configure, and implement disaster recovery

  • Design and implement site resiliency for Exchange Server 2013 

Why choose
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You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Microsoft Exchange Server Training

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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How will you be funding your training?

Self funding

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Key points about this course

Duration: 5 days*

Exam: Core Solutions of Microsoft Exchange Server 2013

Accredited: Yes

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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