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Microsoft Dynamics 365 Fundamentals MB920 Course Outline

Within this Microsoft training course, you will learn the following modules:

Module 1: Explore the core capabilities of Dynamics 365 finance and operations apps

This module introduces learners to the core capabilities shared by the finance and operations apps. You will be introduced to the set of products included among the Dynamics 365 finance and operations apps. You will also learn about core shared capabilities, including reporting and integration. Finally, we cover additional marketing apps such as LinkedIn Campaign Manager, Dynamics 365 Customer Voice, and Dynamics 365 Customer Insights.

Lessons

  • Get introduced to the finance and operations apps
  • Create reports and integrate finance and operations apps

Lab: Navigate the finance and operations apps

Lab: Explore Excel integration

After completing this module, students will be able to:

  • Discover the suite of finance and operations apps that you can use for enterprise resource planning
  • Describe use cases for finance and operations apps
  • Describe built-in reporting capabilities
  • Describe options for analyzing data
  • Describe options for manipulating data with Microsoft products

Module 2: Learn the fundamentals of Dynamics 365 Finance

This module will introduce learners to the Dynamics 365 Finance application. Learn about the core capabilities, general ledgers, accounts payable and accounts receivable as well as expense management, fixed asset management and budgeting.

Lessons

  • Explore Dynamics 365 Finance core capabilities
  • Explore general ledger
  • Explore accounts payable and accounts receivable
  • Explore expense management, fixed asset management, and budgeting

Lab: Create a free text invoice

Lab: Create a main account

After completing this module, students will be able to:

  • Describe Finance capabilities and features
  • Describe use cases for legal entities
  • Describe how Dynamics 365 Finance handles regional tax reporting requirements
  • Describe cost accounting and journaling concepts
  • Describe charts of accounts, including main accounts and classification
  • Describe financial dimensions and dimensions set concepts
  • Describe periodic financial processes
  • Describe core accounts payable components
  • Describe vendor payments and settlements
  • Describe core accounts receivable components
  • Describe credit and collection processes
  • Describe cash and bank management concepts
  • Describe expense management, including cash advances and mobile workspaces
  • Describe fixed asset management and fixed asset creation, acquisition, and depreciation
  • Describe budgeting capabilities

Module 3: Learn the fundamentals of Dynamics 365 Supply Chain Management

This module introduces learners to the Dynamics 365 Supply Chain Management applications. You'll learn about the core functionality of the product as well as a discussion of warehouse and inventory capabilities and how it works leveraging different manufacturing strategies.

Lessons

  • Identify general capabilities of Dynamics 365 Supply Chain Management
  • Explore warehouse and inventory capabilities
  • Explore manufacturing strategies in Dynamics 365 Supply Chain Management

Lab: Create a product offering with various sizes and colors

Lab: Create a purchase order

Lab: Create a counting journal

Lab: Create a production order

After completing this module, students will be able to:

  • Describe product master records and product variants
  • Describe trade agreements and discounts
  • Describe costing methods
  • Describe use cases for warehouse management system (WMS) and warehouse configuration options
  • Describe purchase orders, item arrival journals, and cross-docking
  • Describe inventory concepts
  • Describe quality management capabilities.
  • Describe manufacturing types and strategies
  • Describe item tracking and tracing processes
  • Describe tools that can be used to manage shop floors
  • Describe master planning

Module 4: Learn the fundamentals of Dynamics 365 Commerce

This module introduces learners to Dynamics 365 Commerce. You will be introduced to the core capabilities of the application, such as channels and channel management, distributed order management as well as business-to-business (B2B) capabilities.

Lessons

  • Explore Dynamics 365 Commerce capabilities
  • Explore Microsoft Dynamics 365 B2B e-commerce, Store Commerce and Clienteling

Lab: Create a product assortment

After completing this module, students will be able to:

  • Describe commerce capabilities
  • Describe distributed order management (DOM
  • Describe the product assortment
  • Understand the B2B digital commerce capabilities in the online channel
  • Describe loyalty and clienteling concepts
  • Describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights
  • Describe Dynamics 365 Fraud Protection

Module 5: Learn the fundamentals of Dynamics 365 Human Resources

This module introduces learners to the Dynamics 365 Human Resources application. Learn about core human resources capabilities as compensation and benefits, compliance management, performance management and personnel management.

Lessons

  • Explore Dynamics 365 Human Resources core capabilities
  • Explore personnel management capabilities in Dynamics 365 Human Resources

After completing this module, students will be able to:

  • Describe workers and positions
  • Describe compensation and benefits capabilities
  • Describe compliance features
  • Explore performance management capabilities
  • Describe self-service capabilities
  • Describe leave and absence capabilities
  • Describe employee training and certification features
  • Identify integration options between Dynamics 365 Human Resources and LinkedIn

Module 6: Learn the fundamentals of Dynamics 365 Project Operations

This module introduces learners to the Dynamics 365 Project Operations application. Learn about the project life cycle management capabilities of the product, as well as project planning and execution capabilities.

Lessons

  • Identify project life cycle management capabilities in Dynamics 365 Project Operations
  • Explore the project planning and execution capabilities of 365 Project Operations

After completing this module, students will be able to:

  • Describe project-based services and project types
  • Describe the project lifecycle
  • Describe project sales, contract, and pricing capabilities
  • Describe project planning and execution capabilities
  • Describe the work breakdown structure (WBS)
  • Describe project invoicing and cost tracking capabilities

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Who should attend this Microsoft training course?

People in different roles and at various stages in their careers can benefit from this fundamentals course. This includes business stakeholders and others who want to be exposed to the finance and operations capabilities of Dynamics 365, students, recent graduates, and people changing careers who want to leverage Dynamics 365 to move to the next level.

  • Job role: Business Owner.
  • Preparation for exam: MB-920.

Prerequisites

Students should have a fundamental understanding of financial principles and business operations. An understanding of cloud computing is helpful but isn't necessary.

Microsoft Dynamics 365 Fundamentals MB920 Course Overview

Microsoft Dynamics 365 is a cloud-based business applications platform that consolidates parts of Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) with artificial intelligence tools and productivity applications. It involves various cloud applications for different business processes from sales to operations to accounting. It gives practical tools to the worker who needs to be more dynamic, improves client relationships, and wins more marketing. This course outfits with all the information and specialised ability necessary for individuals to turn themselves into Directors of ERP Development, ERP Application Analysts, SAP Team Leaders, Directors of SAP Business Analysis, ERP Consultants, ERP Operations Directors, ERP Trainers, and ERP Training Managers in the reputed companies.

This 1-day Microsoft Dynamics 365 Fundamentals (ERP) MB-920 course covers all the important topics required to get fully proficient with the concept of Enterprise Resource Management (ERP). During this course, delegates will learn about the general capabilities, warehouse and inventory capabilities in Dynamics 365 supply chain management, product management, warehouse management, and many more. They will also learn about the fundamentals of Dynamics 365 finance, accounts payable, and accounts receivable. Our expert trainers, who have years of experience in teaching Microsoft training courses, will teach this specialised training course.

This training will also cover the following concepts, such as:

  • Warehouse management
  • Dynamics 365 fraud protection
  • Personnel management capabilities
  • General ledger
  • Human resources etc.

After attending this Microsoft Dynamics 365 Fundamentals (ERP) MB-920 training course, delegates will be able to use features of the finance and operations applications as well as will become capable of implementing them into their organisations. They will be able to manage inventory, manufacturing, and asset properly without facing any problem. They can also become efficient of identifying project lifecycle management capabilities in Dynamics 365 project operations.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.

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Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience

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Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.

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Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.

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Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions

FAQ's

ERP stands for Enterprise Resource Planning, which integrates gathering and organising business data through software and technology.
There are no formal prerequisites to attend this course.
This course is designed for Various IT professional Roles.
Dynamics 365 Supply Chain Management engages workers and associations to acquire an ability to obtain together with the perspective of warehouse, inventory, manufacturing, logistics, and services with predictive analytics that transforms information into insights to support better essential decisions.
Yes, this training course is accredited by Microsoft.
This course is 2 days.
Microsoft Dynamics 365 Fundamentals (ERP)-MB-920 training course helps in building careers as Directors of ERP Development, ERP Application Analysts, SAP Team Leaders, Directors of SAP Business Analysis, ERP Consultants, ERP Operations Directors, ERP Trainers, and ERP Training Managers and many more reputed jobs.
The price for Microsoft Dynamics 365 Fundamentals (ERP) MB920 certification in the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider in the world for Microsoft Dynamics 365 Fundamentals (ERP) MB920.

Why choose us

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Microsoft Dynamics 365 Training

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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Microsoft Dynamics 365 - Fundamentals Certification

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2 courses
Included courses:

Microsoft Dynamics 365 Fundamentals (ERP) MB920£2495

Microsoft Power Platform Fundamentals PL900£1995

Total without package:  £4490

Package price:  £2895 (Save £1595)

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