Handle Anxiety Masterclass - United Kingdom

Handle Anxiety Masterclass​ Course Outline

Module 1: Duck Syndrome

• Growing Issue
• Cover-Up
• Ducks at Stanford
• Resilient
• Eight Strategies

Module 2: How Anxiety Fills the Gap?

• Power of Directness
• Communicating Frequently One-on-One
• Six Methods to Meet Uncertainty Head-On
  • Make It Okay to Not Have All the Answers
  • Loosen your Grip in Tough Times
  • Ensure Everyone Knows Exactly What's Expected of Them
  • Keep People Focused on What Can be Controlled
  • Have a Bias to Action
  • Offer Constructive Feedback
• Putting the Methods Together

Module 3: How to Turn Less into More?

• Stress as a Tool
• Hiding in Plain Sight
• Create Clear Roadmaps
• Balance Loads
• Rotate People
• Closely Monitor Progress
• Help People Prioritise
• Avoid Distractions
• Encourage R&R

Module 4: Clear Paths Forward

• Create More Steps to Grow
• Coach Employees About How to Get Ahead
• Help Employees Assess Their Skills and Motivations
• Use a Skill Development Flow
• Make Learning Real-Time
• Tailor Development to the Individual
• Carefully Calibrate Growth Opportunities
• Encourage Peer-to-Peer Support

Module 5: How "it's Not Perfect" Can Become "It's Good, I'll Move On"?

• Endless Report Card
• How to Spot It?
• Clarify What Good Enough Is
• Share the Wisdom of Innovators
• Treat Failures as Learning Opportunities
• Regularly Check in on Progress
• Team Them Up
• Discuss the Issue Openly

Module 6: From Conflict Avoidance to Healthy Debate

• Discuss the Issue Openly
• Conflict-Avoidant Versus Peacemaker
• Millennials and Conflict
  • Address the Issue, Value, Solution
  • Don't Delay
  • Stick to Facts
  • Use Your Words
  • Assume Positive Intent
  • Have a Plan
  • Give and Take
  • Get Comfortable with the Uncomfortable
• Bringing It All Together

Module 7: Transform Exclusion into Connection

• Build Camaraderie
• Find a Common Core
• Foster Connections and Friendships
• Provide Frequent Validation
• Include Remotes