Lean Training | Certified Lean Practitioner Training in Southampton

Certified Lean Practitioner Course Outline

Module 1: Managing and Building Lean Teams

• Managing Teams
• Lean Teams
• Features of Lean Teams
• High Performing Teams (HPT)
• High Performance Challenge
• Contrasting Team Structures
• Managing Progress and Demonstrating Control
• Kanban Board
• MoSCoW Prioritisation
• Daily Stand-Ups
• Work Cells
• Self-Managed Team Philosophy
• Lean Manager and the Self-Managed Team
• Personality Styles
• Autonomous HPTs

Module 2: Problem-Solving

• Problem Solving
• Problem Solving Framework
• A Seven-Step Problem Solving Methodology
• Prioritisation Tools

Module 3: Visual Management

• Introduction to Visual Management
• Guidelines for Visual Management
• Advanced Intelligence Methods
• Ways of Gathering the VOC
• Intelligence Gathering: Top Tips
• Critical to Quality Trees

Module 4: Advanced VOC

• Advanced Intelligence Methods
• Ways of Gathering the VOC
• Intelligence Gathering: Top Tips
• Critical to Quality Trees

Module 5: Lean Metrics

• Metrics
• Measures and Targets
• Metrics Drive Behaviour
• Traditional Vs Lean Metrics
• Choosing the Right Metrics
• Things to Consider When Selecting Metrics
• Useful Metrics
• First and Second Project Metrics
• Metrics and Measures Roadmap

Module 6: Process Measurement

• What are Lean Process Measurements?
• Two Level Measures
• Four Sub-Metrics
• Calculating OEE and TEPP
• OEE is Not a Magic Number
• First Time Quality
• Work in Progress
• Completed Orders Metrics
• Delivery Metrics
• Warranty Metrics
• Customer Feedback Metrics
• Reporting Metrics
• Aims of Data Collection
• Key Performance Indicators
• Process Measurement Points
• List of Criteria for a Good Measure
• Gauge R and R
• Measurement System Resolution
• Brief Description of Data Collection Planning
• Five Steps of Data Collection Process
• Data Collection Sheet
• Frequency and Sample Size
• Evolving Data Collection Plan

Module 7: Total Productive Maintenance

• TPM in a Nutshell
• What is TPM?
• TPM: Goals
• Why is TPM Needed?
• Benefits of TPM
• TPM: What to Focus On?
• TPM: Where Should it be Applied?
• TPM Maturity Levels
• TPM Health Check
• Implementation Structure of TPM
• Establish Infrastructure
• Eliminate Top Issues
• Training
• Conduct Autonomous
• Conduct Planned Maintenance
• Design Maintenance Prevention

Module 8: Process Levelling (Heijunka)

• Heijunka
• Heijunka in a Nutshell
• Process Levelling Overview
• Production Levelling
• Demand Levelling
• Sequencing
• Sequencing Concepts
• Single Piece Flow
• First in First Out
• Pull
• Kanban
• Three-Bin System
• Kanban Operation Rules
• Andon
• Process Levelling
• Resource Scheduling
• Theory of Constraints and TOC Process
• Other Techniques to Enable Level Scheduling
• Process Levelling in the Office
• What is the Minimum Cycle Time for a Form?
• Putting it All Together
• Lean Office: How it Was?

Module 9: Value Stream Mapping

• Process Maps
• Swim Lanes
• Typical Process Map Contests
• Value Stream Maps
• Headache Tablets: Value Stream Mapping
• On the Ground Instructions (OTGIs)
• Creating the “As Is” VSM
• Investigating and Understanding the Process
• Process Boxes
• Useful VSM Metrics and Square Wave
• Creating an Improved Process
• Steps for Building a Value Stream Map
• Action Plans
• Identifying Priorities: Effort/Impact Grid