Who Should Attend this ITIL® 5 Transformation Certification?
This ITIL® 5 Transformation Certification is designed for professionals involved in leading, supporting, or contributing to transformation initiatives across digital products and services. It is particularly beneficial for:
- IT Service Managers
- Transformation and Change Managers
- Digital and Technology Leaders
- IT Consultants and Advisory Professionals
- Enterprise Architects
- Programme and Project Managers
Prerequisites of the ITIL® 5 Transformation Certification
Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® 5 Transformation Certification.
ITIL® 5 Transformation Certification Overview
The ITIL® 5 Transformation Certification develops knowledge of leading and supporting transformation across digital products and services. It covers the ITIL Transformation Model, transformation patterns, governance, execution, measurement, and continual learning.
Delegates will develop skills in applying transformation approaches across different contexts, measuring outcomes, and supporting knowledge transfer. They will also explore AI-driven transformation, AI governance, and how ITIL works alongside DevOps and PRINCE2®.
This 2-Day training by The Knowledge Academy enables delegates to apply ITIL transformation concepts to organisational change initiatives. It also prepares them for the official ITIL® Version 5 Transformation Certification exam.
ITIL® 5 Transformation Certification Course Objectives
- To explain the key concepts of ITIL transformation and their role in organisational change
- To apply the ITIL Transformation Model across different transformation contexts
- To explore initiation, governance, and execution patterns for transformation initiatives
- To develop skills in measurement, evidence gathering, learning, and knowledge transfer
- To understand transformation in an AI context and the importance of AI Governance
- To prepare effectively for the official ITIL® Version 5 Transformation Certification exam
Learning Outcomes after Completing ITIL® 5 Transformation Certification
After completing this ITIL 5 Transformation Certification, delegates will be better equipped to support and lead transformation initiatives across digital products and services. They will understand how to balance governance with adaptability, measure transformation outcomes, support continual learning, and address transformation within AI-enabled environments.
Career Opportunities after ITIL® 5 Transformation Certification
The ITIL® 5 Transformation Certification can support career development in digital transformation, change, service improvement, and strategic IT roles. Career opportunities highlighted by PeopleCert include:
- Digital Transformation Manager: Leads and coordinates digital transformation initiatives across an organisation.
- Change Manager: Supports structured organisational change and helps manage its impact effectively.
- Service Improvement Manager: Identifies and supports opportunities to improve services and organisational value.
- Digital Product Manager: Oversees digital products while aligning their development with organisational needs and value.
- Strategy Analyst: Supports strategic analysis and transformation planning to help organisations achieve desired outcomes.
- Business and Transformation Consultant: Advises organisations on transformation approaches, change initiatives, and improvement opportunities.