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ITIL® 5 Transformation Certification is part of our Black Friday sale. Lock in 50% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.
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Course syllabus
Exams
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FAQs
The ITIL® 5 Transformation Certification Exam assesses delegates’ understanding and application of transformation concepts, models, governance, execution, measurement, and learning within modern service environments.
The ITIL® 5 Transformation Certification Exam is in the following format:
Please note: Proof of training completion is required before the official exam results can be released.
This ITIL® 5 Transformation Certification is designed for professionals involved in leading, supporting, or contributing to transformation initiatives across digital products and services. It is particularly beneficial for:
Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® 5 Transformation Certification.
The ITIL® 5 Transformation Certification develops knowledge of leading and supporting transformation across digital products and services. It covers the ITIL Transformation Model, transformation patterns, governance, execution, measurement, and continual learning.
Delegates will develop skills in applying transformation approaches across different contexts, measuring outcomes, and supporting knowledge transfer. They will also explore AI-driven transformation, AI governance, and how ITIL works alongside DevOps and PRINCE2®.
This 2-Day training by The Knowledge Academy enables delegates to apply ITIL transformation concepts to organisational change initiatives. It also prepares them for the official ITIL® Version 5 Transformation Certification exam.
After completing this ITIL 5 Transformation Certification, delegates will be better equipped to support and lead transformation initiatives across digital products and services. They will understand how to balance governance with adaptability, measure transformation outcomes, support continual learning, and address transformation within AI-enabled environments.
The ITIL® 5 Transformation Certification can support career development in digital transformation, change, service improvement, and strategic IT roles. Career opportunities highlighted by PeopleCert include:
Looking for ITIL® 5 Transformation Certification in-house or onsite training Crewe. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.
The Knowledge Academy is an approved training supplier to 53,514 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.
To make sure you’re always connected we offer completely free and easy to access wi-fi.
To keep you comfortable during your course we offer a fully air conditioned environment.
IT support is on hand to sort out any unforseen issues that may arise.
This location has full video conferencing equipment.
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Face to face with your trainer in a small group, at our Crewe venue in Crewe.
Best for: people who learn best in the room.
See classroom datesThe same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.
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See live online datesStudy 24/7 on your own schedule through our learning platform, with progress tracking.
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See self-paced optionsWe bring the course to your team, at your premises, online or hybrid, on dates that suit you.
Best for: groups and bulk bookings.
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Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Transformation Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Transformation Certification, and allows you to purchase multiple courses at a discounted rate.
Total Without Package: £9975
Package Price: £5995 (Save £3980)
Total Without Package: £5985
Package Price: £3595 (Save £2390)
The ITIL® 5 Transformation Certification validates knowledge and application of structured approaches for supporting transformation initiatives. The training covers transformation concepts, the ITIL Transformation Model, governance, execution, measurement, learning, and transformation in AI-enabled environments.
ITIL® Transformation (Version 5) places emphasis on transformation models, contextual adaptation, governance, execution patterns, measurement, learning, and AI-driven change. This course helps delegates understand these areas and apply structured transformation approaches across different organisational contexts.
This ITIL® 5 Transformation Course is designed for professionals involved in leading, managing, or supporting organisational and digital transformation. It is particularly relevant to Transformation Managers, Change Managers, Service Improvement Managers, Digital Product Managers, Strategy Analysts, and other professionals responsible for transformation initiatives.
The ITIL Transformation (Version 5) provides structured approaches for initiating, governing, executing, measuring, and learning from transformation initiatives. This course develops delegates' understanding of transformation patterns and the ITIL Transformation Model, helping them support change across different organisational contexts.
Yes, ITIL Transformation (Version 5) is a globally recognised certification within the official ITIL qualification scheme from PeopleCert. It validates knowledge and skills in applying structured transformation approaches, including transformation models, governance, execution, measurement, and continual learning across modern organisational environments.
Delegates will develop skills in applying transformation models and patterns, governance approaches, execution methods, measurement, and organisational learning. They will also learn to adapt transformation approaches to different contexts and use evidence to support transformation activities.
ITIL® Transformation focuses on leading and supporting transformation initiatives across digital products and services. This ITIL® 5 Transformation Training explores transformation models, governance, execution, measurement, AI, and learning, helping delegates understand how structured transformation can support changing digital environments.
ITIL® Transformation supports alignment by providing structured approaches for governing, executing, and measuring transformation initiatives within their organisational context. This training helps delegates understand how transformation approaches can be adapted and evaluated using appropriate methods and evidence.
ITIL® Transformation considers how AI affects transformation initiatives and their governance, including the need to balance innovation with appropriate oversight. This ITIL 5 Transformation Course covers transformation in an AI context and AI Governance, helping delegates understand AI's role within modern transformation environments.
This ITIL® 5 Transformation Certification Course can demonstrate capabilities in transformation leadership, governance, execution, and value-driven change. It can support development towards roles such as Digital Transformation Manager, Change Manager, Service Improvement Manager, Digital Product Manager, Strategy Analyst, and Transformation Consultant.
ITIL® Transformation can benefit organisations across industries undergoing digital, service, or organisational change. Its principles are relevant wherever professionals need to govern transformation, manage change, measure outcomes, support learning, and adapt transformation approaches to different organisational contexts.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.
The training fees for ITIL® 5 Transformation Certification in Crewe starts from £1995
The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Transformation Certification.
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Waterclose
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