ITIL® 5 Strategy Certification in Liverpool

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ITIL® 5 Strategy Certification Training

Liverpool

Understand how strategy influences value streams and drives long-term business outcomes
Explore alignment between business priorities, governance, and digital services
Gain skills to develop effective strategies with ITIL Strategy (Version 5) Certification

Dates & Prices

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ITIL® 5 Strategy Certification Training is part of our Black Friday sale. Lock in 50% off now, choose online, classroom or onsite training, and schedule your course any time through 2027. Group bookings save up to 60%.

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ITIL® 5 Strategy Certification Training Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® 5 Strategy Course Outline

Module 1: ITIL Foundation recap

Key Concepts of ITIL
- Explain the ITIL Guiding Principles
- Key Concepts of Products and Services and Product and Service Management
- Understand the ITIL Product and Service Lifecycle
- Describe the ITIL Four Dimensions of Product and Service Management
- Explain the Components and Purpose of the ITIL Value System

Module 2: Key concepts of ITIL Strategy

Key Concepts of ITIL Strategy
- Understand Digital Transformation and the Role of Digital Strategy
- Key Characteristics of Strategy
- Describe Strategy in a VUCA Environment
- Describe Business and Operating Models and how they Relate to Strategy

Module 3: Strategy across the ITIL Four Dimensions of Product and Service Management

Strategy across the ITIL Four Dimensions
- Understand Strategic Considerations for the 'Organisations and People' Dimension
- Understand Strategic Considerations for the 'Partners and Suppliers' Dimension
- Understand Strategic Considerations for the 'Information and Technology' Dimension
- Understand Strategic Considerations for the 'Value Streams and Processes' Dimension

Module 4: The ITIL Strategy Management Model

Introduction to the ITIL Strategy Management Model
- Understand the Purpose of the ITIL Strategy Management Model
- Describe the Structure of the ITIL Strategy Management Model

Module 5: The ITIL Strategy Development Lifecycle

Strategy Development
- Purpose and Key Outputs of Each Activity within the Strategy Development Lifecycle
- How the ITIL Guiding Principles Support Strategy Development
- How PESTLE Factors Influence Strategy?
- Describe How Internal Capabilities and Resources Affect Strategy
- Apply the 'Observe' Step of the Strategy Development Lifecycle
- Apply the 'Orient' Step of the Strategy Development Lifecycle
- Apply the 'Decide' Step of the Strategy Development Lifecycle
- Apply the 'Plan' Step of the Strategy Development Lifecycle

Module 6: The ITIL Strategy Implementation Lifecycle

Strategy Implementation
- Purpose and Key Outputs of Each Activity within the Strategy Implementation Lifecycle
- How Strategic Objectives are Translated into Implementation Initiatives during the 'Plan' Activity
- How the Execution Approach for Implementation Initiatives is Selected during the 'Plan' Activity
- How Strategy Implementation is Balanced with Effective Operations during the 'Execute' Activity
- Key Functions of the 'Synthesize' Activity
- How the 'Reflect' Activity of the Strategy Implementation Lifecycle is Performed
- Fundamental Considerations of Strategy Implementation
- Apply the Strategy Implementation Lifecycle to a Given Scenario

Module 7: Sustainable Strategy Management

Sustainable Strategy Management
- How Sustainable Strategy Implementation is Ensured
- How Ongoing Relevance and Success of Strategy are Ensured

Module 8: Strategic Capabilities

Leadership
Communication
Innovation
AI Governance
Organisational Change Management (OCM)
Digital Ethics
Complexity Thinking
Portfolio Management
Risk Management
Sustainability

Module 9: ITIL and Other Frameworks

ITIL and DevOps
ITIL and PRINCE2

ITIL® 5 Strategy Course Exam Information

The ITIL® 5 Strategy Certification Exam assesses delegates’ understanding and application of strategic concepts within digital product and service management. It focuses on translating strategic intent into actionable initiatives while balancing governance, execution, and value creation in modern digital environments.

The ITIL® 5 Strategy Certification Exam is in the following format:

Question Type: Multiple Choice
Total Questions: 40
Pass Mark: 70%
Duration: 90 Minutes
Open Book/ Closed Book: Open Book

Please Note: Proof of training completion is required before the official exam results can be released.

Who Should Attend this ITIL® 5 Strategy (Version 5) Certification?

The ITIL® Strategy (Version 5) Certification Course is suitable for professionals involved in developing, implementing, or governing strategies for digital products and services. It is particularly relevant to those responsible for strategic planning, transformation, governance, and value creation. The following professionals can benefit from this certification:

Strategy Managers
Digital Transformation Managers
Portfolio Managers
Digital Product Managers
Service Managers
Practice Owners
Business and IT Consultants
Enterprise and Business Architects

Prerequisites for the ITIL® 5 Strategy (Version 5) Certification

Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® 5 Strategy Certification.

ITIL® 5 Strategy (Version 5) Certification Overview

The ITIL® Strategy (Version 5) Certification Course introduces strategic management across digital products and services. It covers digital transformation, the ITIL Four Dimensions, operating models, strategy development, governance, risk, sustainability, and AI governance.

Delegates will develop skills in analysing strategic factors, making informed decisions, and translating strategic objectives into implementation initiatives. They will also learn to apply the ITIL Strategy Management Model and support sustainable strategy management.

This 2-Day course by The Knowledge Academy enables delegates to apply ITIL strategy concepts in organisational environments. They will be able to support implementation, respond to changing conditions, and align strategic decisions with organisational goals.

ITIL® Strategy (Version 5) Certification Course Objectives

To understand the key concepts of ITIL Strategy and digital strategy
To examine strategic considerations across the ITIL Four Dimensions
To understand the ITIL Strategy Management Model and its structure
To apply the Strategy Development and Implementation Lifecycles
To understand sustainable strategy management and key strategic capabilities
To understand how ITIL relates to DevOps and PRINCE2

After completing this course, delegates will understand how ITIL supports strategy development, implementation, and sustainable management. They will be better prepared to apply strategic models, respond to changing conditions, and align strategic initiatives with organisational goals.

What’s Included in this ITIL® 5 Strategy?

World-Class Training Sessions from Experienced Instructors
Interactive Learning with 24*7 Support
Digital Delegate Pack

Train Your Workforce

Looking for ITIL® 5 Strategy Certification Training in-house or onsite training Liverpool. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

Approved supplier to 53,514 organisations

The Knowledge Academy is an approved training supplier to 53,514 organisations across the UK, Europe, North America and Australia, so most buyers can book through their existing purchasing process with no new supplier setup.

Our Liverpool venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Liverpool is a city located in Merseyside, England. It currently has an estimated population of over 460,000 residents in the city. The education in Liverpool is compulsory for children up to the age of 16 and follows the British educational system and is divided into three levels: Primary School, Secondary Schools and Higher Education. Schools in Liverpool are supported the secular, Church of England, Jewish, and Roman Catholic states, including one of the earliest school, The Liverpool Blue Coat School, which was established in 1708 as a charitable school. Liverpool also contains three universities: the University of Liverpool, Liverpool John Moores University and Liverpool Hope University. The University of Liverpool was founded in 1881 as a college; it is now a public university and has over 21,000 students attending. Liverpool John Moores University is a public university and was established in 1823, teaching over 24,000 students and has over 1,000 administrative staff. Liverpool Hope University was established in 1844 as a Teacher Training College and now has over 7,000 students attending each year.

Popular searched areas in and around Liverpool include:-

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Ways to take ITIL® 5 Strategy Certification Training in Liverpool

Classroom

Face to face with your trainer in a small group, at our Liverpool venue in Liverpool.

Best for: people who learn best in the room.

2 days · next Wed 3 Feb 2027

See classroom dates

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

2 days · next Wed 16 Dec 2026

See live online dates

Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

See self-paced options

Onsite

We bring the course to your team, at your premises, online or hybrid, on dates that suit you.

Best for: groups and bulk bookings.

Tailored to your team

Get a team quote

ITIL® 5 Strategy Certification Training Schedule in Liverpool

Classroom · Liverpool

Next: Wed 3 Feb 2027

4 dates in 2027 · 2 days · £3,995

View classroom dates

Live Online · Same trainer and syllabus Soonest

Next: Wed 16 Dec 2026

8 upcoming dates · 2 days · £1,995

View online dates

Classroom · Liverpool

Online Instructor-Led

Online Self-Paced

Onsite

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Package deals for ITIL® 5 Strategy Certification Training in Liverpool

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Strategy Certification Training, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Strategy Certification Training, and allows you to purchase multiple courses at a discounted rate.

Save Up to 40%3 Courses

ITIL® Strategic Leader (SL) Certification Path

ITIL® 5 Foundation Certification £1995
ITIL® 5 Strategy Certification Training £1995
ITIL® 5 Transformation Certification £1995

Total Without Package: £5985

Package Price: £3595 (Save £2390)

Purchase now

ITIL® 5 Strategy Certification in Liverpool FAQs

What is ITIL® 5 Strategy Certification?

ITIL® 5 Strategy Certification validates a professional’s ability to align IT-enabled services with organisational strategy, focusing on value creation, governance, risk, and decision-making, helping leaders design, plan, and adapt service strategies in dynamic business environments.

How does ITIL® Strategy Certification support digital transformation?

ITIL® Strategy Certification helps organisations adopt value‑driven, adaptable service management practices, enabling IT teams to support digital transformation, change management, and long‑term business growth.

Who should take the ITIL® Strategy Certification course?

This course is ideal for IT managers, service leaders, and transformation professionals responsible for strategic planning, governance, and continual improvement.

What will I learn in an ITIL® Strategy-focused course?

You will learn how to plan, direct, and improve IT services, ensuring they align with business goals, manage risk, and support digital transformation.

Are there any prerequisites for ITIL® Strategy Certification?

Delegates must hold any ITIL® 4 Certification, ITIL® Foundation (Version 5), or ITIL® Foundation Bridge (Version 5) before progressing to the ITIL® 5 Strategy Certification.

How will ITIL® Strategy Certification benefit my career?

The certification strengthens your profile as a strategic IT professional, opening opportunities in leadership, governance, and business-aligned IT roles.

When is the ITIL® 5 Strategy Certification Course launching?

The ITIL 5 Strategy Certification was launched on 9th April 2026. To get more information about the course and prices, get in touch with us.

What is the cost/training fees for ITIL® 5 Strategy Certification Training in Liverpool?

The training fees for ITIL® 5 Strategy Certification Training in Liverpool starts from £1995

Which is the best training institute/provider of ITIL® 5 Strategy Certification Training in Liverpool?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Strategy Certification Training.

What are the best ITIL® Certification Training courses in Liverpool?

Please see our ITIL® Certification Training courses available in Liverpool

Customers Reviews

Pallavi Mohapatra

Staff Vendor Manager Google

The training was engaging and clearly delivered, making complex topics easier to understand. It prepared me well and strengthened my confidence in applying the concepts in practice. The booking process was straightforward, and I would highly recommend The Knowledge Academy for its practical and well-organised training.

Chinelo Udutchay

I had the pleasure of attending a two-day ITIL Version 5 Strategy Certification training delivered by Krzysztof, and I was very impressed with the quality of the sessions. Krzysztof demonstrated excellent subject knowledge and delivered the training in a clear, structured and engaging manner, making complex concepts easy to understand. He encouraged questions throughout the sessions and provided clear, comprehensive answers, ensuring the key principles were well understood. I would highly recommend Krzysztof to anyone looking for a knowledgeable, professional and effective ITIL trainer. Thank you for an excellent learning experience.

Emanuel Sousa

This trainer explains every subject in a direct and detailed way.

Daniel J Crawford

Anton is an excellent trainer. He was engaging, adjusted pace to meet the needs of the class members, and explained the material well.

Wayne Kelly Oja

I really enjoyed the way Tony (Anton) conducted the course. I would look to try and schedule future courses with him.

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Courses Related to ITIL® Certification Training

ITIL® 5 Foundation Certification ITIL® Version 5 Foundation Bridge Training ITIL® 5 Product Certification ITIL® 5 Experience Certification

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