ITIL® 4 Practitioner: IT Asset Management Training Course in Virtual

ITIL® 4 Practitioner: IT Asset Management Training Course Outline

Module 1: Key Concepts of the Practice

• Purpose of the Practice
• PSFs and Key Metrics of the Practice
• Key Terms/Concepts
  • IT Asset Types
  • IT Asset Register
  • IT Asset Lifecycle
  • IT Asset Lifecycle Models
  • Verification
  • Inventory
  • Discovery
  • IT Asset Audit

Module 2: Processes of the Practice

• Inputs and Outputs of the Processes
• Key Activities of the Processes
• How to Integrate the Practice in the Organisation’s Value Streams?

Module 3: Roles and Competences of the Practice

• Responsibilities of the Key Roles of the Practice
  • IT Asset Manager
  • IT Asset Custodian
  • IT Asset Analyst
  • IT Asset Register Administrator
  • License Manager
  • IT Asset Owner
  • IT Asset Consumer
• How to Position the Practice in the Organisational Structure?

Module 4: How Information and Technology Support and Enable the Practice?

• Tools Application
• Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

• Dependencies of the Practice on Third Parties
• How Partners and Suppliers can Support the Practice?

Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice?

• How Capability Criteria Support the Practice Capability Development?

Module 7: Recommendations for the Practice Success

• Understand ITIL Guiding Principles Supporting Successful IT Asset Management

ITIL® 4 Practitioner: IT Asset Management Training Course Examination Information

The following information gives you an insight into the current structure of the ITIL® 4 Practitioner exam.

• Type of Questions: Multiple Choice
• Total Questions: 20
• Number of Marks: 20 Marks
• Pass Mark: 65%, or 13/20 Marks
• Duration: 30 Minutes
• Open/Closed Book: Closed Book

Who should attend this ITIL® 4 Practitioner: IT Asset Management Training Course?

The ITIL® 4 Practitioner: IT Asset Management Training Course is tailored for anyone seeking ITIL 4 Practitioner certification. This ITIL Certification is especially advantageous for the following professionals:

• IT Asset Managers
• IT Service Managers
• IT Operations Managers
• ITIL Practitioners
• Service Delivery Managers
• IT Governance Professionals
• IT Asset Analysts

Prerequisites of the ITIL® 4 Practitioner: IT Asset Management Training Course

To attend the ITIL® 4 Practitioner: IT Asset Management Training Course, individuals should possess a foundational understanding of ITIL® 4 concepts and ideally have completed the ITIL® 4 Foundation certification.

ITIL® 4 Practitioner: IT Asset Management Training Course Overview

The ITIL® 4 Practitioner IT Asset Management Training Course is a specialised course designed to equip IT professionals with the knowledge and skills necessary to effectively manage IT assets throughout their lifecycle. IT asset management (ITAM) is crucial for organisations to optimise asset utilisation, minimise costs, mitigate risks, and ensure compliance with regulatory requirements.

IT Managers, Asset Managers, Procurement Professionals, and anyone involved in IT asset management should prioritise participating in the ITIL® 4 Practitioner IT Asset Management Training Course. This ITIL Course is particularly relevant for professionals seeking to enhance their understanding of ITAM principles, processes, and best practices to improve asset lifecycle management and drive business value.

The Knowledge Academy’s 1-day ITIL® 4 Practitioner: IT Asset Management Training Course provides delegates with knowledge about key principles, processes, and roles essential for effective IT Asset Management (ITAM). They will learn about IT asset types, lifecycle models, and the integration of ITAM within organisational value streams. They will gain insights into managing assets from procurement to disposal.

ITIL® 4 Practitioner: IT Asset Management Training Course Objectives

• To learn how to analyse key metrics and performance indicators in ITAM
• To integrate ITAM processes effectively within organisational value streams
• To understand the responsibilities and competencies of key ITAM roles
• To apply various information and technology to support and enhance ITAM
• To assess dependencies on third parties and optimise supplier relationships
• To leverage the ITIL Capability Model for developing robust ITAM capabilities

Upon completion of the ITIL Certification Course, participants will be equipped with the knowledge, skills, and confidence needed to effectively manage IT assets within their organisation. They will be better prepared to optimise asset utilisation, reduce costs, mitigate risks, and ensure compliance with regulatory requirements, ultimately contributing to improved business performance and success.

What’s included in this ITIL® 4 Practitioner: IT Asset Management Training Course?

• ITIL® 4 Practitioner: IT Asset Management Training Course Exam
• World-Class Training Sessions from Experienced Instructors
• Digital Delegate Pack