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ITIL® 4 Practitioner Information Security Management Training Overview and Exam Details

Course syllabus

Exams

Who it’s for

What’s included

FAQs

ITIL® 4 Practitioner Information Security Management Training Course Outline

Module 1: Key Concepts of the Practice

  • Explain the Purpose of the Practice
  • Describe the PSFs And Key Metrics of the Practice
  • Explain the Key Terms and Concepts:
    • Information Security Characteristics
    • Confidentiality Availability Integrity
    • Authentication
    • Non-Repudiation
    • Threat Threat Actor
    • Vulnerability
  • Risk Control Risk Treatment Residual Risk

Module 2: Processes of the Practice

  • Inputs and Outputs of the Processes
  • Key Activities of the Processes
  • Know How to Integrate the Practice in the Organisation’s Value Streams

Module 3: Roles and Competencies of the Practice

  • Describe the Responsibilities of the Key Roles of The Practice
    • Chief Information Security Officer
    • Information Security Manager
  • Know How to Position the Practice in the Organisational Structure

Module 4: How Information and Technology Support and Enable the Practice

  • Explain the Tools Application
  • Apply the Recommendations on Automation

Module 5: Role of Partners and Suppliers in the Practice

  • Dependencies of the Practice on Third Parties
  • How Partners and Suppliers Can Support the Practice

Module 6: How the ITIL Capability Model Can Be Used to Develop the Practice

  • How Capability Criteria Support the Practice Capability Development

Module 7: Recommendations for the Practice Success

  • Recommendations for Information Security Management Success with ITIL Guiding Principles
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ITIL® 4 Practitioner Information Security Management Exam Information

ITIL® 4 Practitioner Information Security Management Exam evaluates your understanding and application of the ITIL® 4 framework specifically in the context of information security management. The following information provides insight into the structure of the ITIL® 4 Practitioner Information Security Management exam.

  • Question Type: Multiple-Choice
  • Total Questions: 20
  • Total Marks: 20 Marks
  • Pass Marks: 65%, or 13/20 Marks
  • Duration: 30 Minutes
  • Open Book/ Closed Book: Closed Book
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Who should attend this ITIL® 4 Practitioner Information Security Management Training Course?

This ITIL® 4 Practitioner Information Security Management Training Course is ideal for individuals seeking to enhance their skills in information security management. It is particularly beneficial for:

  • Information Security Managers
  • IT Managers and Directors
  • Network Security Professionals
  • System Administrators
  • Cybersecurity Analysts
  • Security Engineers
  • IT Auditors

Prerequisites of ITIL® 4 Practitioner Information Security Management Training Course

There are no formal prerequisites to attend this Letters of Credit Training Course. 

ITIL® 4 Practitioner Information Security Management Training Course Overview

ITIL® 4 Practitioner Information Security Management Training is designed to equip individuals with the knowledge and skills necessary to manage information security effectively within an organisation. This training is crucial as it helps professionals align security practices with business objectives, ensuring robust protection against security threats and risks. For organisations, the training enhances the ability to identify, assess, and mitigate risks, ensuring the safety and confidentiality of critical business information.

For individuals, the course offers in-depth understanding and practical tools for implementing security management strategies, improving career prospects and credibility. Delegates who complete this training will enhance their proficiency in managing security risks and contribute to safeguarding business operations.

In this course, delegates will learn how to implement key security practices, understand information security terminology, and manage risks effectively within an organisation’s value streams. They will also gain insights into how to integrate security processes with ITIL® 4 frameworks, apply automation tools, and leverage third-party support. With a focus on key roles like Chief Information Security Officer and Information Security Manager, delegates will develop the competencies required to succeed in real-world security management.

Course Objectives

  • To understand key concepts of information security management
  • To learn how to assess and manage security risks
  • To apply ITIL® 4 practices to information security processes
  • To identify roles and responsibilities within information security management
  • To integrate information security practices into value streams
  • To explore tools and automation recommendations for security
  • To understand the role of partners and suppliers in security

Delegates will be equipped to implement information security practices aligned with ITIL® 4 frameworks. They will assess and manage security risks, vulnerabilities, and threats, applying appropriate controls. Delegates will also integrate security management processes into value streams, leverage automation tools to enhance security, and manage key roles like CISO and Information Security Manager. Additionally, they will evaluate and manage the contributions of external partners and suppliers to the organisation’s security framework.

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What’s included in this ITIL® 4 Practitioner Information Security Management Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Letters of Credit Training Certificate
  • Digital Delegate Pack
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Train Your Workforce

Looking for ITIL® 4 Practitioner Information Security Management Training in-house or onsite training Glasgow. We specialise in corporate group training and bulk bookings for organisations of all sizes. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling.

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To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Glasgow is the largest city in Scotland and is the third largest city in the UK. The population of Glasgow is around 600,000 inhabitants. Glasgow is now considered the largest seaport in Britain. Glasgow is well known for its higher education facilities and has four universities within 10 miles of the city centre. The four main universities in Glasgow are the University of Glasgow, University of Strathclyde, Glasgow Caledonian University and University of the West of Scotland. There are also a few colleges and higher education facilities in Glasgow such as; the City of Glasgow College, Glasgow Clyde College and Glasgow Kelvin College.

The Higher education facilities include Jordanhill Teacher Training College, Royal Conservatoire of Scotland and Glasgow School of Art. The University of Glasgow is the fourth oldest University in the UK. It was founded in 1451. Glasgow originally only educated wealthy students but has however become a pioneer in higher education. Glasgow offered studies to the wealthy in Law, Medicine, Civil Servicing, Teaching and Church Studies. The University of Glasgow currently offers degrees in Arts, Humanities, Modern Languages, Sciences, Medicine, Veterinary Medicine, Engineering and Social Sciences. The University of Glasgow had some notable alumni such as Lady Hazel Cosgrove who became the first woman to be appointed as a permanent seat as a judge in the Court of Session. The University of Strathclyde is another major university in Glasgow. It was established in 1796 and is the third largest university in Scotland with around 20,000 students in attendance. The University offers various degrees in areas such as Engineering, Architecture, Chemistry, Mathematics, Physics, Education, Law, Psychology and Economics.

The University of Strathclyde also has many notable alumni and academics such as Jim McColl who is the richest man in Scotland, Henry Faulds who founded fingerprint identification and John Logie Baird who invented the world’s first working television. The Glasgow Caledonian University is another university located in Glasgow. It has roots tracing back to 1875 but was formally established in 1993. Glasgow Caledonian has around 18,000 students in attendance and is one of Scotland’s Largest Universities. Glasgow Caledonian is ranked among the UK’s top 10 universities. Glasgow Caledonian has many notable alumni, such as Gordon Brown and Neil Buchanan. 

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Ways to take ITIL® 4 Practitioner Information Security Management Training in Glasgow

Live Online

The same live course from home, with a live instructor and other delegates. Mirrors the classroom schedule.

Best for: starting soon, without travel.

1 day · next Fri 11 Dec 2026

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Online Self-Paced

Study 24/7 on your own schedule through our learning platform, with progress tracking.

Best for: fitting study around work.

90 days of access

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Best for: groups and bulk bookings.

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Package deals for ITIL® 4 Practitioner Information Security Management Training in Glasgow

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 4 Practitioner Information Security Management Training, to boost your career. The packages consist of the best possible qualifications with ITIL® 4 Practitioner Information Security Management Training, and allows you to purchase multiple courses at a discounted rate.

ITIL® 4 Practitioner Information Security Management Training FAQs

What is ITIL® 4 Practitioner Information Security Management Training?

This course teaches delegates how to apply ITIL® 4 practices to protect information assets, manage security risks, and support secure IT service management.

Who should attend ITIL® 4 Practitioner Information Security Management Training?

IT service managers, security analysts, IT support staff, risk and compliance professionals, and anyone involved in managing secure IT services will benefit most.

Are there any prerequisites for this course?

Delegates are recommended to have ITIL® 4 Foundation knowledge or equivalent understanding of IT service management concepts before attending.

What skills will delegates gain from this ITIL® 4 security course?

Delegates learn information security controls, risk assessment, incident handling, governance alignment, and integrating security into service management practices.

How does ITIL® 4 Information Security Management Training benefit organisations?

It helps organisations strengthen security governance, reduce service risks, protect data, and improve trust in IT services.

What is included in the ITIL® 4 Practitioner Information Security Management Training?

Delegates receive expert-led instruction, practical scenarios, ITIL® guidance, and a certificate of completion validating their security management knowledge.

What is the cost/training fees for ITIL® 4 Practitioner Information Security Management Training in Glasgow?

The training fees for ITIL® 4 Practitioner Information Security Management Training in Glasgow starts from £1495

Which is the best training institute/provider of ITIL® 4 Practitioner Information Security Management Training in Glasgow?

The Knowledge Academy is one of the Leading global training provider for ITIL® 4 Practitioner Information Security Management Training.

What are the best ITIL® Certification Training courses in Glasgow?

Please see our ITIL® Certification Training courses available in Glasgow

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