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ILM Level 5

accredited by

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ILM Level 5 Certificate in Leadership and Management Course Outline

Qualification: Certificate

Credit Value: 14 

Module 1: 8607-522 Becoming an Effective Leader

  • Leadership and Management​
  • Key Responsibilities of the Leadership Role
  • Empowerment​
  • Trust
  • Strategic Leadership: Setting Direction​
  • Communicating Organisational Strategy​
  • Emotional Intelligence ​
  • Emotional Intelligence and Leadership​
  • Mentoring​
  • Influence and Persuasion​
  • Negotiating​
  • Personal Development as a Leader​
  • Applying Leadership Theories     
  • Leadership Style and Culture       ​
  • Applying Theories and Models of Motivation to Your Leadership​
  • Leadership and Motivation ​
  • Leadership Theories​
  • Team Development​
  • Relationships in the Workplace ​
  • Adair’s Functional Leadership Model​
  • Barriers to Leadership Development​

Module 2: 8607-406 Developing Your Leadership Styles​

  • Importance of Performance and Engagement in an Organisation
  • Review Own Leadership Styles by Using a Diagnostic​
  • Assess the Effectiveness of Leadership Styles ​
  • Self-Assessment for Leadership Skills​
  • Impact of Changes in the Situation on the Effectiveness of the Adopted Style​
  • Factors that Impact Leadership Effectiveness 
  • Assess Leadership Behaviour in Terms of the Factors ​
  • Action Plan for Developing Own leadership Style and Effectiveness
  • Benefits of Implementing the Action Plan​
  • Explain How You Will Monitor and Evaluate the Action Plan

Module 3: 8607-415 Motivating People in the Workplace​

  • Theories of Motivation Relevant to Your Workplace​
  • Factors that May Affect Performance and Motivation in the Workplace​
  • Select a Theory of Motivation and Apply this to Your Workplace ​
  • Impact of Applying the Theory of Motivation on Performance ​

Module 4: 8607-506 Managing Stress and Conflict in the Organisation​

  • What is Stress?
  • Minimising Stress Level ​
  • Susceptibility to Stress
  • Management of Stress Levels at Work
  • Stress Audit and Review
  • Impact of Stress on the Body 
  • Symptoms of Stress
  • Managing Yourself and Others to Reduce Stress​
  • Work Life Balance 
  • Trust 
  • Time Management 
  • Delegation and Its Benefits   
  • Objective Setting    ​
  • Techniques for Stress Release    ​
  • Counselling   
  • Managing Conflict    
  • Active Listening 
  • Types of Managerial Actions that Cause Workplace Conflicts​
  • Employment Policies and Stress  
  • Discipline and Grievance Procedures 
  • Disciplinary Interview   
  • Bullying and Harassment
  • Records Relating to Grievance or Disciplinary Matters​

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Prerequisites

There are no formal prerequisites to attend this ILM Level 5 Certificate in Leadership and Management Training course.

Audience

This ILM Level 5 Certificate in Leadership and Management Training course is ideal for those who want to gain knowledge of leadership and management. However, this will be more beneficial for:

  • Project Managers
  • Heads of Department
  • Middle Managers

ILM Level 5 Certificate in Leadership and Management Course Overview

Leadership and management are essential skills for a manager to run the organisation effectively. Leadership and management skills help individuals make the best decisions, solve problems, and maximise efficiency to accomplish their desired vision. Leadership and Management skills also allow managers to inspire and motivate employees to improve their performance. This ILM Level 5 Certificate in Leadership and Management Training course focuses on providing learners with the core skills required to work with people, manage yourself and personal skills, provide direction, facilitate innovation and change, achieve results, and use resources efficiently. The skills gained from this course will help learners to plan and develop strategies for project and organisational success and achieve their organisational goals.

This 3-day ILM Level 5 Certificate in Leadership and Management Training course covers all the essential topics by which delegates will become fully familiar with leadership and management. During this training, they will learn about the importance of performance and engagement in an organisation. They will also learn about emotional intelligence, team development, factors that impact leadership effectiveness, management of stress levels at work, types of managerial actions that cause workplace conflicts, and many more. Our highly professional trainer with years of experience teaching ILM courses will conduct this training course and help delegates gain the leadership and management skills required to succeed in leadership roles.

This training will cover various essential topics, such as:

  • Applying leadership theories
  • Self-assessment for leadership skills​
  • Theories of motivation relevant to your workplace​
  • Time management
  • Employment policies and stress

After attending this ILM Level 5 Certificate in Leadership and Management Training course, delegates will be able to fulfil their responsibilities in their leadership roles and contribute to their organisation's success. They will also be able to apply the theory of motivation to enhance organisational performance.

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ILM Level 5 Certificate in Leadership Course Outline

  • Assessing Your Own Leadership Capability and Performance
  • Improving Own Leadership Performance Through Action Learning

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Who should attend this ILM course?

This course is designed for managers looking to improve their leadership skills, and potentially aspiring to higher managerial roles.​

ILM Level 5 Certificate in Leadership Course Overview

This Level 5 Award will provide delegates the opportunity to improve their team leading abilities, allowing them to get better team and individual performance results. The Certificate course introduces delegates to the use and evaluation of action learning for leadership development. Successful delegates could progress to other Level 5 courses.

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What's included in this ILM course? 

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ILM Level 5 Certificate in Leading with Integrity Course Outlines

  • Becoming an Effective Leader
  • Leading with Integrity

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Who should attend this ILM course?

This course is designed for those with leadership and management responsibilities, but are looking to develop their skills as an ethical and reasonable leader. ​

ILM Level 5 Certificate in Leading with Integrity Course Overview

The Level 5 Certificate in Leading with Integrity will provide delegates with the opportunity to develop their ethical leadership and management awareness. The course will combine theory with practical advice on how to deal with difficult situations at work. Successful delegates could progress to other Level 5 or 6 courses. ​

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ILM Level 5 Award in Leadership and Management Course Outline

Qualification: Award

Credit Value: 12

Module 1: 8607-505 Managing Individual Development

  • Development
  • Psychological Contract
  • Performance Gap Analysis
  • Skills Gap Analysis
  • Performance Measurement
  • Linking Personal Development to Organisational Objectives and Plans
  • PESTLE Analysis - for Planning Development of Individuals
  • Double Loop Learning
  • Performance Assessment and Appraisal
  • Performance Review
  • Actions to Ensure Consistency and Fairness in Performance Appraisal and Systems
  • Training Cycle
  • Individual Training Needs Analysis
  • Learning Styles
  • Performance Improvement Through Training
  • Selecting Appropriate Types of Training and Development
  • Planned and Unplanned Training Activities
  • Feedback as a Developmental Technique
  • Delegation as a Developmental Tool
  • Evaluating the Effectiveness of Training and Development
  • Training Records
  • Record Keeping Methods
  • Career Planning and Development Strategies
  • Continuing Professional Development (CPD) and Lifelong Learning
  • Responsibility for CPD
  • Personal Development Plans – Monitoring Development
  • Learning Objectives
  • Coaching and Mentoring
  • Reviewing and Monitoring of Individual Development

Module 2: 8607- 511 Managing Projects in the Organisation

  • What is a Project?
  • Project Environment  
  • Starting a Project  
  • Financial Information – Cost Benefit Analysis 
  • Acceptance Criteria  
  • Planning a Project  
  • Planning Tools and Techniques
  • Project Evaluation and Review Technique – Network Diagrams
  • Managing the Project   
  • Developing Yourself as a Project Manager

Module 3: 8607-512 Managing Resources

  • Introduction
  • Equipment – Acquisition and Operation
  • Operating Costs
  • Lean Manufacturing – For Efficient Use of Resources
  • Material Requirements Planning (MRP)
  • Capacity Planning
  • Routine Scheduled Maintenance
  • Ensuring the Security of Equipment
  • Using Equipment Safely
  • Procurement and Purchasing
  • Supply Chain Management
  • Why Do Organisations Carry Stock?
  • Materials – Storage and Handling
  • Management of Queues
  • 4 E’s – Economy, Efficiency, Effectiveness, and Energy
  • Energy Management
  • Planning Resource Improvement Projects

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Prerequisites

There are no formal prerequisites to attend this ILM Level 5 Award in Leadership and Management training course.

Audience

This ILM Level 5 Award in Leadership and Management course is suitable for those interested in learning more about managing and leading their team and organisation towards success.

 

ILM Level 5 Award in Leadership and Management Course Overview

Leadership and management are essential skills for a manager to run the organisation effectively. Leadership and management skills help individuals make the best decisions, solve problems, and maximise efficiency to achieve the organisational desired vision. Leadership and Management skills also allow managers to inspire and motivate employees to improve their performance. This course focuses on providing learners with the core skills required to work with people, manage yourself and personal skills, provide direction, facilitate innovation and change, achieve results, and use resources efficiently. The skills gained from this course will help learners to plan and develop strategies for project and organisational success and fulfil their organisational objectives.

In this 2-day ILM Level 5 Award in Leadership and Management Training, delegates will gain in-depth knowledge about managing projects and individual performances. During this training, delegates will learn various concepts such as managing individual development, PESTLE analysis, performance measurement, project environment, energy management, operating costs, responsibility for CPD, etc. They will also learn about efficient use of resources, material requirement planning, capacity planning, and more concepts. The Knowledge Academy's specialised and expert trainers who have years of experience in teaching leadership and management courses will conduct this training and help delegates to enhance their knowledge.

Delegates will also cover various topics such as:

  • What is a project?
  • Skills gap analysis
  • Learning styles
  • PESTLE analysis
  • Psychological contract
  • Ensuring the security of equipment

After attending this course, delegates will be able to impact the overall work performance effectively. They will also be able to develop their skills and experience, improve performance and prepare for senior management responsibilities. Delegates will become capable of using sustainable management practices for their business successfully.

 

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ILM Level 5 Award in Leadership Course Outline

  • Assessing Your Own Leadership Capability and Performance

Show moredown

Who should attend this ILM course?

This course is designed for managers looking to improve their leadership skills, and potentially aspiring to higher managerial roles.​

ILM Level 5 Award in Leadership Course Overview

This Level 5 Award will provide delegates with the opportunity to improve their team leading abilities, allowing them to get better team and individual performance results. The Award course focuses on the different leadership styles, and encourages delegates to adopt the style they deem most effective in their workplace. Successful delegates could progress to other Level 5 courses.

Show moredown

What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ILM Level 5 Award in Leadership and Management Skills Course Outline

  • Understanding the Management Role to Improve Management Performance
  • Assessing Your Own Leadership Capability and Performance

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Who should attend this ILM course?

This course is designed for new and aspiring middle managers.​

ILM Level 5 Award in Leadership and Management Skills Course Overview

This Level 5 Award will enable delegates to consolidate their experience, develop their leadership skills, and prepare for greater management responsibilities. Delegates will learn how to effectively lead and inspire people, align teams, and communicate organisational goals. Successful delegates could progress to other Level 5 courses.​

Show moredown

What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ILM Level 5 Diploma in Leadership and Management Course Outline

Total CV: 38

Module 1: Understand the Effectiveness of the Organisation and Own Ability to Manage and Improve Quality to Meet Customer Requirements

  • Evaluate Own Ability to Manage Quality to Meet or Exceed Customer Requirements
  • Total Quality Management
  • Methods of Identifying Potential Customers
  • Methods of Identifying Customer Requirements and Monitoring Customer Satisfaction

Module 2: Be Able to Plan and Implement Projects to Meet, and if Possible Exceed, Customer Requirements

  • Develop an Improvement Plan that is Designed to Meet and, if possible, Exceed Customer Requirements
  • Developing and Implementing an Improvement Plan

Unit 2: Managing Stress and Conflict in the Organisation 8607-506

CV: 3

Module 3: Understand the Effectiveness of Own Organisation in Dealing with Workplace Stress and Conflict

  • Evaluate the Effectiveness of the Organisation in Recognising Workplace Stress and Conflict and Providing the Necessary Support Mechanisms   
  • Management Responsibilities in Relation to Work-Related Stress
  • Methods to Manage Stress at Own Place of Work
  • Workplace Risk Assessments

Module 4: Be Able to Improve the Management of Workplace Stress and Conflict in Own Area of Responsibility

  • Plan Improvements to the Identification and Approach to Dealing with Workplace Stress and Conflict in Own Area of Responsibility
  • Implement Improvements to the Identification and Approach to Dealing with Workplace Stress and Conflict in Own Area of Responsibility
  • Critically Evaluate Own Ability to Identify and Deal with Workplace Stress and Conflict Effectively in Own Area of Responsibility 
  • Time Management Techniques as Major Factor
  • Benefits of Delegating

Unit 3: Managing Information 8607-513

CV: 4

Module 5: Understand the Management of Information Within the Organisation

  • Critically Assess Information Flow Through a Number of Different Channels Within the Organisation
  • Propose Improvements to the Flow of Information Within Your Area of Responsibility, Based on Your Organisational Assessment
  • Information Flows
  • Internet and E-Business

Module 6: Be Able to Gather and Analyse Information to Make Decisions or Solve Problems in Your Area of Responsibility

  • Collect Information from a Wide Range of Sources to Support Management Decision-Making
  • Analyse the Information Collected from a Wide Variety of Sources, to Inform Decision-Making
  • Records Management
  • Knowledge, Information, and Data
  • Data and Information Analysis
  • Decision-Making Models and Techniques

Module 7: Be Able to Disseminate Information on a Management Decision, Through the Right Organisational Channels

  • Communicate Information to Team Members or Other Colleagues to Meet Business Objectives, Using Appropriate Organisational Channels
  • Communicate Information to Stakeholders or Customers to Meet Business Objectives, Using Appropriate Organisational Channels
  • Internal and External Organisation Communication Channels
  • Communication Strategies to Achieve Business Objectives

Unit 4: Managing Work Analysis 8607-515

CV: 3

Module 8: Understand the Strategic Context and Purpose of Work Analysis

  • How Work Analysis Can Contribute to Continuous Improvement Within Your Organisation?
  • Work Analysis Methods and Techniques Appropriate for a Middle Manager

Module 9: Be Able to Conduct a Work Analysis to Improve Organisational Performance

  • Conduct the Work Analysis in Your Selected Area of Responsibility Using an Appropriate Work Analysis Method or Technique
  • Use the Outcomes of Your Work Analysis to Identify Possible Improvements that Could Be Made to Processes

Module 10: Be Able to Make Decisions Based on Work Analysis Outcomes

  • Use a Formal Decision-Making Technique to Identify the Outcome that is Best Able to Achieve the Strategic Objective
  • Outcome for Possible Consequences for the Organisation

Unit 5: Becoming an Effective Leader 8607-522

CV: 5

Module 11: Understand Own Ability to Fulfil Key Responsibilities of the Leadership Role

  • Evaluate Own Ability to Use a Range of Leadership Styles, in Different Situations and With Different Types of People, to Fulfil the Leadership Role
  • Use Theories of Emotional Intelligence to Review the Effect of Emotions on Own and Others’ Performance
  • Dispersed Leadership

Module 12: Be Able to Evaluate Own Ability to Lead Others

  • Review Own Ability to Set Direction and Communicate this to Others
  • Review Own Ability to Motivate, Delegate and Empower Others
  • Produce a Personal Development Plan to Improve Own Ability to Lead

Unit 6: Improving and Maintaining the Organisation’s Environmental Performance 8607-525

CV: 5

Module 13: Understand the Strategic Context of Environmental Sustainability

  • Review Current Legislative Requirements and Codes of Practice Associated with Environmental Sustainability that Impact on the Organisation
  • Evaluate the Organisation’s Current Environmental Sustainability Strategy, Policy, and Standards

Module 14: Understand How to Identify and Resolve Environmental Problems and Issues Through an Environmental Audit

  • Environmental Audit, or Baseline Environmental Audit, Using an Appropriate Methodology in Own Area of Responsibility to Improve Environmental Performance
  • Produce a Formal Post-Audit Report Comprising an Evaluation of Findings, Recommendations, Action Plan, and Monitoring and Review Techniques used to Maintain Improvements
  • Environmental Audit Practice and Procedures and Methodologies

Unit 7: Planning and Leading a Complex Team Activity 8607-401

CV: 4

Module 15: Be Able to Plan a Complex Team Activity

  • Purpose, Aims, and Objectives of the Activity
  • Tasks and Resources Required for the Activity, Including any Operational Constraints that Apply
  • Produce a Plan for the Implementation of the Activity
  • Assess the Risks and any Operational or Safety Issues that Apply to the Activity

Module 16: Be Able to Communicate Information on the Activity to Your Team

  • Present Information on the Activity to Your Team, Inviting Questions and Seeking to Clarify any Uncertainties
  • Communicate Allocations of Roles and Responsibilities to Team Members
  • Techniques to Check Understanding

Module 17: Be Able to Review Own Ability to Lead a Team Through a Complex Activity

  • Collect Feedback on Your Ability to Lead the Team Through a Complex Activity
  • Review Own Performance, Identifying Leadership Strengths, and Weaknesses
  • Produce a Development Plan to Improve Own Planning and Leadership Skills, Using Feedback and Self-Assessment

Unit 8: Developing Your Leadership Styles 8607-406

CV: 4

Module 18: Understand the Outcomes of Effective Leadership

  • Importance of Performance and Engagement with Followers in an Organisation
  • Defining Leadership

Module 19: Be Able to Assess Own Leadership Styles

  • Review Own Leadership Styles by Using a Diagnostic
  • Assess the Effectiveness of Own Leadership Styles

Module 20: Understand the Implications of Own Leadership Styles for Self and for Leadership Within Own Organisation

  • Evaluate the Impact of Changes in the Situation on the Effectiveness of the Adopted Style
  • Leadership Profiling

Module 21: Be Able to Assess Own Leadership Behaviour, in Terms of the Factors Which Determine Effective Leadership

  • Evaluate the Factors Which Impact on Leadership Effectiveness
  • Assess Own Leadership Behaviour in Terms of These Factors

Module 22: Understand How to Develop Own Leadership Style and Effectiveness

  • Produce an Action Plan for Developing Own Leadership Style and Effectiveness
  • Benefits of Implementing the Action Plan
  • How you Will Monitor and Evaluate the Action Plan?

Unit 9: Management Communication 8607-408

CV: 4

Module 23: Understand the Importance of Effective Communication in Management

  • Communication Cycle for Effective Communication in Management
  • Importance of Selecting an Appropriate Tone, Language, and Level of Formality in Management Communications
  • Effectiveness of a Range of Verbal and Written Communication Methods Within Your Area of the Organisation

Module 24: Be Able to Develop Effective Communication Skills as a Reflective Manager

  • Develop Appropriate Criteria to Evaluate Own Ability to Communicate Effectively
  • Collect and Analyse Feedback on Own Verbal and Written Communication Skills
  • Evaluate Own Communication Skills as a Manager, Identifying Strengths and Areas for Improvement

Unit 10: Solving Problems by Making Effective Decisions in the Workplace 8607-416

CV: 3

Module 25: Be Able to Analyse a Complex Problem in the Context of the Workplace

  • Complex Problem in the Workplace Including Its Scope and Impact
  • Analyse Information on the Identified Problem, to Help Inform the Decision-Making Process

Module 26: Be Able to Apply Decision-Making Techniques When Assessing Possible Solutions

  • Propose a Range of Alternative Solutions to the Problem
  • Using a Decision-Making Technique, Evaluate a Range of Solutions to Identify the Most Appropriate Option

Module 27: Be Able to Plan How You Will Implement the Solution

  • Develop a Detailed Plan for Implementing the Solution
  • Communicate the Plan to Relevant Stakeholders
  • Assess Appropriate Monitoring Techniques to Ensure Successful Implementation of Solution

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Prerequisites

In this ILM Level 5 Diploma in Leadership and Management, there are no formal prerequisites.

Audience 

This ILM Level 5 Diploma in Leadership and Management course is suitable for everyone interested in learning more about managing and leading the team as a leader.

ILM Level 5 Diploma in Leadership and Management Course Overview

Leadership and management are essential skills for a manager to effectively run an organisation. ILM (The Institute of Leadership and Management) is a leading training provider for leadership and management qualifications. Individuals with leadership skills can inspire and motivate others to increase productivity, whereas individuals with management skills are essential for effectively planning, managing, directing, and controlling tasks that help organisations achieve their desired goals. This training course will help individuals to use leadership and management skills in their businesses and help them increase productivity. By attending this training course, delegates will become experts in the areas of leadership and management. By having these leadership and management skills, delegates will have an extra opportunity to get a higher rank in their respective organisations.

In this 5-day ILM Level 5 Diploma in Leadership and Management course, delegates will learn how to become an effective leaders to lead, motivate, and direct teams. They will gain knowledge of various concepts such as decision-making, records management, work analysis, sustainability strategy, and communication allocations. They will understand and identify when to manage and when to lead through conscious decision-making. This course will help delegates develop a very wide range of management and leadership skills. The Knowledge Academy's specialised and expert trainers will conduct this training.

Course Objectives

  • To learn about management responsibilities to overcome work-related stress
  • To know the importance of performance and engagement with followers
  • To produce a plan for the implementation of the activity
  • To understand how to apply decision-making models and techniques
  • To come in touch to collect and analyse feedback
  • To understand how to identify customer requirements and satisfaction

After attending this course, delegates will be able to assess their own leadership performance and develop the skills to manage a team as a leader. They will be able to evaluate the current environmental sustainability strategy, policy, and standards of the organisation. They will also be able to encourage staff to proactively manage their career progression. Delegates will be able to support middle management roles. 

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What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Our ILM Approved Centre course is accredited by ILM

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ILM Level 5 Diploma in Principles of Leadership and Management Outline

  • Understanding the Management Role to Improve Management Performance
  • Managing Improvement
  • Making a Financial Case
  • Developing Critical Thinking
  • Leading Innovation and Change
  • Managing Stress and Conflict in the Organisation
  • Managing Customer Relations
  • Partnership Working
  • Planning and Leading a Complex Team Activity
  • Understanding the Importance of Marketing for an Organisation

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Who should attend this ILM course?

This course is designed for new and aspiring heads of department, general managers, and middle managers.​

ILM Level 5 Diploma in Principles of Leadership and Management Overview

This Level 5 Diploma will provide delegates with the opportunity to develop specialist business knowledge, personal capabilities, and technical skills. The modules cover the essential theory and practical skills you need to become an effective leader, as well as a range of specialist topics. Successful delegates could progress to the Level 5 Extended Diploma. 

Show moredown

What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ILM Level 5 NVQ Diploma in Management and Leadership Course Outline

  • Contribute to the Development of a Strategic Plan
  • Design Business Processes
  • Manage Strategic Change
  • Provide Leadership and Management
  • Promote Equality of Opportunity, Diversity and Inclusion
  • Manage Product and/or Service Development
  • Manage Strategic Marketing Activities
  • Develop Working Relationships with Stakeholders
  • Develop and Maintain Professional Networks  
  • Manage Customer Service Operations

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Who should attend this ILM course?

This course is designed for middle managers who want to develop their strategic and business skills.

ILM Level 5 NVQ Diploma in Management and Leadership Course Overview

The NVQ Diploma in Management and Leadership will provide delegates the opportunity to consolidate and develop the essential leadership skills. The course is designed so that delegates understand the importance of strategic planning and develop skills in business processes. The modules cover the essential theory and practical skills you need to become an effective leader, as well as a range of specialist topics. Successful delegates could progress to the Level 6 or 7 courses. 

Show moredown

What's included in this ILM course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344961496 or Enquire.

What our customers are saying

Frequently asked questions

FAQ's

This will completely depend on the course you choose. Delegates should expect to spend between 6 and 53 days in total on the qualification, with each course divided into guided learning days and independent study days.
You should base this on your current management role and experience. Each course is pitched at a recommended level.
Second year of an undergraduate degree, Higher Education Diploma, HND, BTEC Professional qualification.
ILM qualifications set out requirements regarding the minimum number of hours that delegates will have to complete. Specific information can be found under individual course pages.
There are assessments that you complete at the end of each module, which comprise of short questions and longer essay-style questions.
Please see our ILM Level 5 courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider in the world for ILM Level 5.
The price for ILM Level 5 certification in the United Kingdom starts from £.

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