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CMI Level 2 Training

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (15 hours)

CMI Level 2 Award in Team Leading Assessment

CMI Level 2 Award in Team Leading Training Course Outline

Our CMI Level 2 Award in Team Leading Training Course is thoughtfully structured to meet the 15 Guided Learning Hours requirement, providing delegates with 8 hours of comprehensive course material and 7 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 5

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 2001V1: Personal Development as a Team Leader (6 Credits)

Module 1: Identify Work Objectives, Skills, and Knowledge

  • Identify the Work Objectives of the Team Leader
    • Work Objectives
    • SMART Objectives
  • Skills Required of a Team Leader to Meet Work Objectives
    • Identifying the Skills Required
    • Key Tasks
    • Role Specification
    • Competency Framework
  • Knowledge Required of a Team Leader to Meet Work Objectives
    • Identify the Knowledge Required
    • Job Requirements Specification
    • Review the Job Description
    • Self-Review Against the Requirements
  • Compare Existing and Required Skills
    • Use a Table Format
    • Compare Own Skills Against Strengths and Weaknesses
  • Compare Existing and Required Knowledge
    • Building on Response to Assessment Criteria
    • Identifying Gaps
  • Development Plan to Improve Skills and Knowledge
    • Personal Development Plan
    • Goals to Address the Gaps
    • Area and Objective of Development
    • Completion and Review

Module 2: Agree, Implement, and Review the Development Plan

  • Methods of Agreeing with the Development Plan
    • Informal Face to Face Meetings
    • Formal Meeting
    • Review Periods
    • Performance Measures
    • Implement the Development Plan
  • Setting Out the Key Activities
  • Key Dates and Issues Around Implementation
  • Review the Development Plan Against Objectives
    • How and When Development Plan is Reviewed?
    • Conduct a Review and Update the Plan

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Module 3: Team Leader’s Responsibility for Welfare in the Work

  • Team Leader’s Responsibility for Team Welfare
    • Staff Welfare Within the Team
    • Role of Occupational Health
    • Dealing with Stress at Work
    • Identifying and Limiting Stress
    • Management of Sickness and Absence
    • Management of Health and Safety Issues
  • Factors Affecting Team Member Welfare
    • Health and Safety at Work
    • Control of Substances Hazardous to Health
    • Analyse the Premises and Working Practices
    • Identify Potential Problems
    • Developing Health and Safety Policies and Procedures
    • Communication and Staff Welfare
    • Organising Health and Safety Personnel
    • Allocating Individual Responsibilities
  • Review Work Area in Support of Team Welfare
    • Staff Surveys
    • Employee Satisfaction Questionnaires
  • Team Leader Actions while Identifying Factors that Affect Team Welfare
    • How to Manage Team Welfare?
    • Promoting Team Welfare as a Team Leader
    • Role of Occupational Health
    • Dealing with Stress at Work
    • Open Discussions
    • Managing Sickness Absence
    • Promoting Health and Safety Working Practices

Module 4: Team Leader’s Responsibilities in Discrimination, Harassment, and Diversity

  • Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
    • How to Work with a Team?
    • Lead and Manage Team
    • Formal and Informal Ways of Dealing with Harassment
    • Escalate Incidents of Discrimination to Line Managers
  • Methods for Supporting Diversity and Inclusion in the Work Area
    • Team Briefings That Include Diversity and Inclusion Issues
    • Organisational Policy on Diversity and Inclusion
  • Diversity and Inclusion Legislation 

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Who should attend this CMI Level 2 Award in Team Leading Training Course?

This CMI Level 2 Award in Team Leading Course is ideal for anyone who wants to develop their Leadership skills. A wide range of professionals can benefit from this, such as:

  • Team Leaders
  • First-line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Award in Team Leading Training Course

There are no formal prerequisites to attend this CMI Level 2 Award in Team Leading Course.

CMI Level 2 Award in Team Leading Training Course Overview

Leadership is a vital management function that enables to direct an organisation’s resources for elevated efficiency and achieving its goals and objectives. The CMI Level 2 Award in Team Leading is a comprehensive leadership qualification designed for aspiring individuals, new team leaders, or professionals working in an organisation. This training focuses on preparing teams to be equipped for meeting organisational objectives and actively contributing to team planning. Attending this CMI Level 2 Award in Team Leading Training Course will allow individuals to develop their knowledge and team-leading skills. Gaining this CMI Level 2 Award in Team Leading will help individuals to add a valuable qualification to their profile and open up doors to many more significant career advancement opportunities for themselves.

In this 1-day CMI Level 2 Award in Team Leading Training Course, delegates will learn how to develop team-leading skills and communicate with the team successfully. Delegates will also learn about the work objectives of a team leader to achieve them and methods of reducing potential barriers to communication. Our highly professional trainer with years of experience in teaching such courses will conduct this training and help delegates to obtain a thorough understanding required for developing their team-leading skills.

Course Objectives:

  • To identify the work objectives of a team leader in the organisation
  • To recognise the skills and knowledge required for a team leader to meet work objectives
  • To effectively implement the development plan to meet work objectives
  • To review the development plan's progress and assess its alignment with work objectives
  • To explore various methods of communication within a team
  • To identify potential barriers to communication within a team and methods to reduce them

At the end of this CMI Level 2 Award in Team Leading Training Course, delegates will be able to use the knowledge gained from the training to lead their team and meet work objectives effectively. They will also be able to plan and organise team briefings to communicate team performance and bring amendments to the work objectives.

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What’s included in this CMI Level 2 Award in Team Leading Training Course?

  • CMI Level 2 Award in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Award in Team Leading Certificate
  • Digital Delegate Pack

Show moredown

CMI Level 2 Award in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (50 hours)

CMI Level 2 Certificate in Team Leading Assessment Information

CMI Level 2 Certificate in Team Leading Training Course Outline

Our CMI Level 2 Certificate in Team Leading Training Course is thoughtfully structured to meet the 50 Guided Learning Hours requirement, providing delegates with 16 hours of comprehensive course material and 34 hours of interactive e-learning content.

Qualification Level: Certificate
Minimum Credit Value: 15

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit 2002V1 - Communicating with a Team (5 Credits)

Module 1: Role of Communication in Leading a Team

  • Principles of Effective Communication
  • Methods for Communicating with a Team
  • Potential Barriers When Communicating with a Team
  • Ways of Reducing and Removing Potential Barriers to Communication

Module 2: Organise Team Briefings

  • Links Between Team Briefings and Work Objectives
  • Methods of Team Briefings Available to the Team Leader
  • Plan for a Team Briefing

Module 3: Lead Team Briefings

  • Objectives of a Team Briefing
  • Structure of a Team Briefing
  • Methods of Involving Team Members in the Team Briefing
  • Outcome of the Team Briefing Against its Objectives

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit 2005V1 - Building Work Relationships (5 Credits)

Module 4: Communicate and Maintain Working Relationships with the Manager

  • Communication Methods Available to Communicate with the Manager
  • Need for Working Relationships with the Manager
  • Issues that Need to Be Communicated to the Manager

Module 5: Communicate and Maintain Working Relationships with the Team

  • Communication Methods Available to Communicate with the Team
  • Need for Good Relationships with the Team
  • Need to Maintain Confidentiality When Communicating with the Team
  • Need for Team Leader Support Management Decisions that are Communicated to the Team

Module 6: Develop Work Relationships Outside the Team

  • Individuals Outside the Team with Whom Work Relationships Could Be Developed
  • Reasons for Developing Work Relationships with Individuals Outside the Team
  • Compare Communication Methods Used with Individuals Outside the Team to Those Used Within the Team

Unit 2006V1 – Developing Team Needs (6 Credits)

Module 7: How to Plan and Implement Induction for a New Team Member?

  • Need to Induct a New Team Member
  • Content of an Induction for a New Team Member
  • How to Implement the Induction Plan?

Module 8: How to Identify and Plan the Training Needs of Team Members?

  • Need to Identify Team Training
  • Process of Identifying a Training Need
  • Produce a Training Plan for a Team Member, Obtaining Agreement for the Plan

Module 9: Train a Team Member to Carry Out a Task

  • Process of Training a Team Member to Carry Out a Task
  • How to Review the Progress of the Team Member During the Training?
  • Team Member to Carry Out a Task

Show moredown

Who should attend this CMI Level 2 Certificate in Team Leading Training Course?

The CMI Level 2 Certificate in Team Leading Course is tailored for individuals aiming to enhance their expertise in team Leadership and Management. This course is especially advantageous for the following professionals:

  • Team Leaders
  • First-line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Certificate in Team Leading Training Course

There are no formal prerequisites for attending this CMI Level 2 Certificate in Team Leading Course.

CMI Level 2 Certificate in Team Leading Training Course Overview

Team leading is the method of inspiring individuals to act in the direction of the desired outcomes. Effective team leading motivates and engages people, allowing them to use their best potential. A team leader directs, guides, and supports the team while monitoring its overall functioning. Team leading helps organisations by building a cooperative environment among team members for achieving business objectives. It allows individuals to develop leadership skills to sustain long-term growth. Studying CMI Level 2 Certificate in Team Leading will help delegates to develop effective team leadership skills. This CMI Level 2 Certificate in Team Leading enables learners to acquire extraordinary skills to get better job opportunities.

This 2-day CMI Level 2 Certificate in Team Leading Training Course aims to provide delegates with a comprehensive knowledge of team leading. During this training, they will learn the principles of successful communication, gaining insights into various methods and strategies to overcome potential barriers. Delegates will master the art of organising and leading team briefings, aligning them with work objectives for optimal results. Our highly professional trainer with years of experience in teaching such courses will conduct this course and help you understand team leading.

Course Objective

  • To construct a personal development plan to enhance leadership capabilities
  • To communicate instructions and plans effectively with team members and superiors
  • To organise and lead effective team briefings, aligning with work objectives.
  • To build and maintain strong working relationships with managers and team members.
  • To identify and plan training needs, creating effective training plans for team members.

After attending this CMI Level 2 Certificate in Team Leading training course, delegates will confidently organise and lead team briefings, foster strong working relationships and effectively communicate with managers and team members.

Show moredown

What’s included in this CMI Level 2 Certificate in Team Leading Training Course?

  • CMI Level 2 Certificate in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Certificate in Team Leading Certification
  • Digital Delegate Pack

Show moredown

CMI Level 2 Certificate in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

accredited by

Our CMI course is accredited by CMI

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (127 hours)

CMI Level 2 Diploma in Team Leading Assessment Information

CMI Level 2 Diploma in Team Leading Training Course Outline

Our CMI Level 2 Diploma in Team Leading Training Course is thoughtfully structured to meet the 130 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 98 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit Value: 38

The below-mentioned topics will be delivered by our professional instructor in the Online Instructor-Led Training.

Unit 2002V1: Communicating with a Team (5 Credits)

Module 1: Understand the Role of Communication in Leading a Team

  • Principles of Effective Communication
  • Methods Used to Communicate with a Team
  • Potential Barriers While Communicating with a Team
  • Methods of Reducing and Removing Potential Barriers to Communication

Module 2: Understand the Procedure to Organise Team Briefings

  • Explain the Links Between Work Objectives and Team Briefings
  • Recognise Methods of Team Briefings of a Team Leader
  • Explain How to Plan for a Team Briefing

Module 3: Identify the Objectives of a Team Briefing

  • Objectives of a Team Briefing
  • Structure of a Team Briefing
  • Methods of Involving Team Members in the Team Briefing
  • Evaluate the Outcome of the Team Briefing Against its Objectives

Unit 2005V1: Building Work Relationships (5 Credits)

Module 4: Understand How to Maintain and Communicate Working

  • Relationships with the Manager
  • Identify Communication Methods Available to Communicate with the Manager
  • Describe the Need for Working Relationships with the Manager
  • Issues that Need to be Communicated to the Manager

After completing the Online Instructor-Led Training, we'll move to our Self-Paced Training to complete the certification.

Unit 2001V1: Personal Development as a Team Leader (6 Credits)

Module 5: Identify Work Objectives, Skills, and Knowledge

  • Work Objectives of Team Leader
  • Explore the Required Skills and Knowledge of a Team Leader to Meet Work Objectives
  • Compare Existing and Required Skills and Knowledge
  • Build a Development Plan

Module 6: Review and Implement the Development Plan to Meet Work Objectives

  • Methods of Agreeing on the Development Plan
  • Implementation of the Development Plan
  • Review the Development Plan Against Objectives

Module 7: Understand Team Leader’s Responsibility for Welfare in the Work Area

  • Explore the Team Leader’s Responsibility for Team Welfare
  • Describe Factors that can Affect the Welfare of a Team Member
  • Identify How to Review the Work Area in Support of Team Welfare
  • Team Leader Actions While Identifying Factors Which Affect Individual or Team Welfare

Module 8: Understand the Team Leader’s Responsibilities in Relation to discrimination, harassment, and Diversity

  • Identify the Team Leader’s Role in Preventing and Dealing with Discrimination and Harassment
  • Describe Methods of Supporting Diversity and Inclusion in the Work Area

Unit 2004V1: Controlling Resources (6 Credits)

Module 9: Recognise and Source Resources Needed to Achieve Team Objectives

  • Describe the Process of Identifying the Resources Needed to Achieve Team Objectives
  • Generate a Plan Identifying How the Resources will be Sourced and Utilised to Achieve Team Objectives
  • Assess the Appropriateness of the Resources in Achieving Team Objectives

Module 10: Manage Resources Effectively and Efficiently to Achieve Team Objectives

  • Methods of Communicating the Use of Resources to the Team
  • Team’s Use of Resources in Achieving their Objectives
  • Methods of Dealing with Variances in Planned Resource Use

Module 11: Identify and Reduce Resource Wastage

  • Effects of Reduce Wastage
  • Methods of Identifying Resource Wastage
  • Actions to be Taken to Reduce Resources Wastage Whilst Meeting Team Objectives

Module 12: Communicate and Maintain Working Relationships with the Team

  • Identify Issues that Need to be Communicated to the Manager
  • Identify Communication Methods Available to Communicate with the Team
  • Describe the Needs for Good Relationships with the Team
  • Identify the Need to Maintain Confidentially When Communicating with the Team
  • Describe the Need for the Team Leader to Support Management Decisions

Module 13: Develop Work Relationships Outside the Team

  • Identify Individuals Outside the Team with Whom Work Relationships could be Developed
  • Describe the Reasons for Developing Work Relationships with Individuals Outside the Team
  • Compare the Communication Methods Used with Individuals Outside the Team to Those Imply Within the Team

Unit 2006V1: Developing Team Needs (6 Credits)

Module 14: Procedure to Plan and Implement Induction for New Team Member

  • Identify the Need to Induct a New Team Member
  • Content of an Induction for a New Team Member
  • How to Implement the Induction Plan?

Module 15: Plan and Identify the Training Needs of Team Members

  • Needs to Identify Team Training
  • Process of Identifying a Training Need
  • Produce a Training Plan for a Team Member, Obtaining Agreement for the Plan

Module 16: Train a Team Member to Carry Out a Task

  • Process of Training a Team Member
  • How to Review the Progress of the Team Member During the Training?
  • Train a Team Member to Meet Legal and Organisational Requirements

Unit 2007V1: Providing Customer Service (5 Credits)

Module 17: Identify the Team’s Customers and the Level of Service Required

  • Team’s Internal and External Customers
  • Identify the Required Level of Service to be Provided to the Customers
  • Role of the Team Leader in Providing the Service to the Customer

Module 18: Identify and Resolve Customer Service Issues

  • Identify the Organisation’s Procedures for Resolving Customer Service Issues
  • Authority of the Team Leader’s in Resolving Customer Issues
  • Methods of Communicating with Customers to Resolve Issues
  • Sources of Support Available to Team Leader

Unit 2003V1: Monitoring Team Performance (5 Credits)

Module 19: Understand the Team Objectives and Plan for Achievement

  • How to Develop Directions into Clear Objectives?
  • Explain to the Team the Objectives and Responsibilities

Module 20: Plan to Achieve Team Objectives

  • Plan and Allocate the Work of the Team to Meet Objectives

Module 21: Monitor and Review the Team’s Performance

  • Monitor the progress of the team against objectives
  • Identify Actions to be Taken if Work Deviates from Agreed Standards
  • Encourage Team Members to Make Work Improvement Suggestions

Module 22: Understand How to Evaluate Work Performance

  • How to Give Feedback on Work Performance to an Individual or Team?
  • How to Review Any Changes to Original Work Objectives?
  • How to Give Performance Improvement Feedback?
  • How to Propose and Agree on Work Improvement Suggestions with Higher Management?

Show moredown

Who should attend this CMI Level 2 Diploma in Team Leading Training Course?

This CMI Level 2 Diploma in Team Leading Course is designed for professionals who are looking to develop their skills and knowledge in team Leadership and Management. This training course is particularly beneficial for professionals such as:

  • Team Leaders
  • First-Line Managers
  • Supervisors
  • Shift Leaders
  • Departmental Managers
  • Team Coordinators
  • Assistant Managers

Prerequisites of the CMI Level 2 Diploma in Team Leading Training Course

There are no formal prerequisites for this CMI Level 2 Diploma in Team Leading Course.

CMI Level 2 Diploma in Team Leading Training Course Overview

Leadership is a vital management function that enables an organisation’s resources to be directed for elevated efficiency and the achievement of numerous goals and objectives. Team leading involves guiding a group of individuals towards a shared goal, by utilising effective communication, organisation, and motivation. CMI Level 2 Diploma in Team Leading is a comprehensive leadership qualification that introduces enthusiastic team leaders to the core management skills and competencies needed to become influential team leaders. The CMI Level 2 Diploma enhances team leadership skills, boosts productivity, and fosters a cohesive, goal-oriented work culture in organisations. Excelling in this CMI Level 2 Diploma in Team Leading Training course will significantly enable individuals to expand their employment prospects and acquire higher-paying job profiles in reputed global organisations.

In this 4-day CMI Level 2 Diploma in Team Leading Training Course, the delegates will learn the proficient skills of becoming a successful team leader. They will learn about the work objectives of a team leader to achieve them and maintain organisational integrity. Delegates will also learn to develop leadership skills, boost team performance, gain a deeper understanding of organisational dynamics, and achieve collective success. The Knowledge Academy’s highly knowledgeable trainer, who has years of experience in teaching, will conduct this training.

Course Objectives

  • To identify and reduce resource wastage while meeting team objectives
  • To review and implement development plan and assess its alignment with work objectives
  • To organise team briefings, plan and structure them to align with work objectives
  • To identify objectives of team briefings, involve team members, and evaluate outcomes
  • To resolve customer service issues, following organisational procedures and support
  • To develop self-confidence and motivation to lead with impact

After attending this training course, the delegates will be able to lead teams effectively, manage tasks with confidence, resolve conflicts, communicate proficiently, and foster innovation. They will also be able to navigate challenges, inspire their team, and contribute positively to organisational success.

Show moredown

What’s included in this CMI Level 2 Diploma in Team Leading Training Course?

  • CMI Level 2 Diploma in Team Leading Assessment
  • World-Class Training Sessions from Experienced Instructors
  • CMI Level 2 Diploma in Team Leading Certification
  • Digital Delegate Pack

Show moredown

CMI Level 2 Diploma in Team Leading Assessment Information 

  • Learners need to complete the assessment for each attended unit, aiming for a word count of 1500 to 2000 per unit. 
  • Assignments are marked by CMI Assessor, and you will receive detailed feedback on the work you have submitted to The Knowledge Academy. 
  • You will receive the learner assessment guide once you’ve registered for the course. 

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344767897 or Enquire.

CMI Level 2 Training FAQs

FAQ's

Chartered Management Institute (CMI) certifications reflect a worldwide benchmark for excellence as they are the only chartered professional organisation in the field of management and leadership.
Award, Certificate, and Diploma are the three learning steps in CMI Level 2.
It helps learners to enhance problem-solving skills, build effective decision-making skills, and obtain enough knowledge and confidence to effectively organise and lead teams.
Organisations choose CMI Level 2 to assist their employees in developing knowledge and competence in leading a team, ensuring that the team works productively, and contributing to the organisation's overall objectives and abilities to encourage the team's passion.
Pursuing this CMI Level 2 training will lead you to learn about personal development as a team leader, monitoring team performance, methods of maintaining and developing relationships within organisations, understanding the organisational requirements of being a leader, and many other related topics to clear up the concept of leadership.
The Knowledge Academy is the Leading global training provider for CMI Level 2 Training.
The price for CMI Level 2 Training certification in the United Kingdom starts from £2295.

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