Implementing Cisco Advanced Call Control and Mobility Services Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Implementing Cisco Advanced Call Control and Mobility Services Training Course Outline

Module 1: Signaling and Media Protocols

  • Analysing and Troubleshooting Signaling and Media Protocols

Module 2: CME/SRST Gateway Technologies

  • Implementing Cisco Unified Communications Manager Express
  • Implementing Cisco Unified Communications Manager Supplemental Services
  • Implementing Remote Site Survivability

Module 3: Cisco Unified Border Element

  • Examining Global Dial Plan Replication
  • Configuring and Troubleshooting Cisco Unified Border Element

Module 4: Call Control and Dial Planning

  • Implementing Globalised Call Routing
  • Implementing Remote Site Survivability

Module 5: Cisco Unified CM Call Control Features

  • Implementing Call Coverage in Cisco Unified Communications Manager
  • Implementing URI Calling in Cisco Unified Communications Manager
  • Implementing Call Admission Control in Cisco Unified Communications Manager

Module 6: Mobility

  • Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
  • Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
  • Configuring and Troubleshooting Cisco Unified CM Unified Mobility

Labs

  • Analyse SIP, H.323, and Media Protocols
  • Troubleshoot SIP and Media Protocols
  • Implement Cisco Unified Communications Manager Supplemental Services
  • Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
  • Configure Device Mobility
  • Troubleshoot Cisco Unified Communications Manager Device Mobility
  • Configure Cisco Unified Communications Manager Extension Mobility
  • Troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Configure Cisco Unified Mobility
  • Troubleshoot Cisco Unified Mobility
  • Implement Endpoints in Cisco Unified Communications Manager Express
  • Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  • Implement Calling Privileges in Cisco Unified Communications Manager Express
  • Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
  • Implement Globalised Call Routing
  • Implement TEHO, PSTN Backup, and CoS in a Globalised Call-Routing Deployment
  • Implement MGCP Fallback and Survivable Remote Site Telephony
  • Implement Call Admission Control
  • Implement a URI-Based Dial Plan for Multisite Deployments
  • Troubleshoot Globalised Call Routing
  • Troubleshoot Call Admission Control
  • Implement Global Dial Plan Replication
  • Implement Cisco Unified Border Element
  • Troubleshoot Cisco Unified Border Element
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Who Should Attend this Implementing Cisco Advanced Call Control and Mobility Services Training?

The Implementing Cisco Advanced Call Control and Mobility Services Training Course is designed for IT professionals and individuals interested in implementing and managing advanced call control and mobility services using Cisco technologies. This course is beneficial for various professionals, including:

  • Unified Communications (UC) Engineers
  • Collaboration Engineers
  • Voice Engineers
  • Network Administrators
  • Telephony Engineers
  • VoIP Specialists
  • Technical Support Engineers
  • Unified Communications Managers

Prerequisites for the Implementing Cisco Advanced Call Control and Mobility Services Training

No formal prerequisites are required for this training; however, having the following knowledge and skills beforehand is recommended:

  • Basic computer and browser use, networking fundamentals, voice/video basics, and codecs
  • Understanding of Cisco IOS XE commands and Cisco Collaboration architecture
  • Ability to configure and manage Cisco Unified CM settings, endpoints, and features
  • Familiarity with SIP, H.323, and SCCP signalling protocols
  • Skills in analysing traffic patterns, QoS models, and SIP call setup/teardown
  • Knowledge of dial plan configuration, call routing, and toll fraud prevention
  • Experience implementing PSTN access via Cisco gateways and SIP dial plans
  • Ability to deploy and troubleshoot media resources within Cisco Unified CM and Cisco ISR

Implementing Cisco Advanced Call Control and Mobility Services Training Overview 

Implementing Cisco Advanced Call Control and Mobility Services Training develops skills to configure and manage CUCM features like globalised call routing, SIP URI dialling, call admission control, and unified mobility for efficient, scalable collaboration.

Delegates will explore CUCM Express, SRST gateways, Cisco Unified Border Element deployments, signaling protocols, call coverage, and time-of-day routing. These skills enable the design of resilient, scalable communication solutions for modern enterprise networks.

This 2-Day training provides hands-on training to configure, manage, and troubleshoot Cisco call control and mobility features. Learners will optimise communication systems, enhance connectivity, and ensure business continuity with confidence.

CLACCM Training Course Objectives

  • To establish a standard numbering plan for call routing and simplify International multisite dial plans
  • To regulate traffic volume in voice communications, particularly in wireless mobile networks and VoIP
  • To configure dial plan elements within a single site, Cisco Unified CM deployment
  • To configure and troubleshoot Cisco Unified Communications Manager extension mobility
  • To consolidate communications infrastructure into a scalable, portable, and secure collaboration solution
  • To know how to migrate to SIP that works for business by controlling the pace and strategy

After attending this training, delegates will be able to implement media gateway control protocol fallback and survivable remote site telephony in Cisco Unified Communications Manager and Cisco IOS® XE gateways. They will also be able to Implement toll fraud prevention to reduce the fraudster's ability to create a high traffic volume over a short period.

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What’s Included in this Implementing Cisco Advanced Call Control and Mobility Services Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Implementing Cisco Advanced Call Control and Mobility Services Certificate
  • Digital Delegate Pack
Hands-On Labs: Included as part of our online instructor-led delivery, these labs provide real-world exercises in a simulated environment guided by expert instructors to enhance your practical skills.
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Train Your Workforce

Looking for Implementing Cisco Advanced Call Control and Mobility Services Training in-house or onsite training in Leicester? We specialise in corporate group training and bulk bookings for organisations of all sizes in Leicester. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

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To make sure you’re always connected we offer completely free and easy to access wi-fi.

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To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Leicester is a city located in the East Midlands of England; it is a county town within Leicestershire; it is estimated to have over 330,000 people livening and working in the city. The education in Leicester follows the British educational system and is divided into three levels: Primary School, Secondary Schools and Higher Education and is compulsory for children up to the age of 16. The city provides a wide range of comprehensive schools and independent schools and three sixth form colleges. Leicester Grammar School was founded in 1980 after loss of the city’s state-funded grammar schools. The city recently opened an academy, Samworth Enterprise Academy, to improve the city's education system. Leicester also provides universities for students who wish to continue their education. The University of Leicester which was established in 1957 and is now ranked 12th in Britain's leading universities; it has over 2,400 students attending and over 2,000 academic staff. It is also home to De Montfort University which opened in 1969. The university now contains over 21,000 students and is ranked one of the top 10 business schools in the UK.

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Experience the most sought-after learning style with The Knowledge Academy's Implementing Cisco Advanced Call Control and Mobility Services Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Implementing Cisco Advanced Call Control and Mobility Services Training sessions.

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Package deals for Implementing Cisco Advanced Call Control and Mobility Services Training in Leicester

Our training experts have compiled a range of course packages on a variety of categories in Implementing Cisco Advanced Call Control and Mobility Services Training, to boost your career. The packages consist of the best possible qualifications with Implementing Cisco Advanced Call Control and Mobility Services Training, and allows you to purchase multiple courses at a discounted rate.

Implementing Cisco Advanced Call Control And Mobility Services Training | Cisco Training in Leicester FAQs

What are Cisco Advanced Call Control and Mobility Services (CLACCM)?

Cisco Advanced Call Control and Mobility Services (CLACCM) focuses on advanced Cisco collaboration technologies used for call routing, mobility, survivability, and communication management. It helps professionals manage and troubleshoot Cisco Unified Communications environments effectively.

What is meant by call control?

Call control refers to the management of call-processing functions, such as routing, admission control, call coverage, and connectivity, within communication networks. It helps ensure efficient and reliable voice communication services.

What is Cisco Unified Mobility?

Cisco Unified Mobility is a feature within Cisco Unified Communications Manager that enables users to access communication services seamlessly across multiple devices and locations. It supports flexible and mobile communication experiences within organisations.

What are the prerequisites for attending this Implementing Cisco Advanced Call Control and Mobility Services Training?

There are no formal prerequisites to attend this course. However, learners are recommended to have basic knowledge of networking, Cisco Unified Communications, and IP telephony concepts before attending this course. Familiarity with Cisco collaboration technologies can help learners understand advanced call control and mobility topics more effectively.

What are the advantages of taking this CLACCM Training?

This Implementing Cisco Advanced Call Control and Mobility Services Training helps learners strengthen Cisco collaboration, call routing, troubleshooting, and mobility management capabilities. It also improves understanding of Cisco Unified Communications infrastructure and advanced call control features.

Who should take the Cisco Advanced Call Control and Mobility Services Course?

This CLACCM Training is ideal for Network Engineers, Collaboration Engineers, Voice Engineers, System Administrators, and IT professionals responsible for Cisco Unified Communications environments. It is also suitable for individuals pursuing Cisco collaboration-related roles.

What will I learn in this CLACCM Training?

You will learn Cisco signalling and media protocols, call routing, device mobility, extension mobility, survivability, call admission control, and Cisco Unified Border Element configuration and troubleshooting. The course also includes practical Cisco collaboration labs.

Do you offer 24/7 support for the Cisco Advanced Call Control and Mobility Services Course?

Yes, The Knowledge Academy, a global training provider, offers 24/7 learner support throughout the CLACCM Training journey. Assistance is available for technical issues, course guidance, and training-related queries.

Will I receive a certification upon completion of the Implementing Cisco Advanced Call Control and Mobility Services Training?

Yes, delegates receive a certification from The Knowledge Academy, a trusted training provider, upon completing the Cisco Advanced Call Control and Mobility Services Course. The certification validates professional knowledge of Cisco collaboration and mobility technologies.

How can completing this CLACCM Course impact my salary?

Professionals with advanced Cisco collaboration and mobility skills may experience salary increases of approximately 15% to 30%, depending on role, certification level, and industry demand. These capabilities are highly valued in enterprise networking environments.

What are the career opportunities after completing the Implementing Cisco Advanced Call Control and Mobility Services Training?

This Implementing Cisco Advanced Call Control and Mobility Services Training can support roles such as Cisco Collaboration Engineer, Voice Engineer, Network Administrator, UC Engineer, and Cisco Support Specialist. These opportunities are available across enterprise IT and telecommunications environments.

How can this training enhance my career in Cisco collaboration and mobility?

This training strengthens practical skills in Cisco Unified Communications, mobility services, troubleshooting, and call control management. These capabilities can support progression into advanced Cisco collaboration and network engineering roles.

How does this course stay current with industry trends?

This course is regularly updated to reflect evolving Cisco collaboration technologies, enterprise communication practices, and modern mobility solutions. It helps learners stay aligned with current Cisco Unified Communications environments and deployment standards.

What key skills will I gain from the CLACCM Training?

Learners develop skills in Cisco call routing, signalling protocols, device mobility, extension mobility, troubleshooting, survivability, and Cisco Unified Border Element management. These capabilities support advanced collaboration infrastructure management.

What interactive and practical exercises are offered in the CLACCM Course?

Implementing Cisco Advanced Call Control and Mobility Services Training includes practical labs focused on SIP and media troubleshooting, call routing, Cisco Unified Mobility, extension mobility, survivable remote site telephony, URI-based dial plans, and Cisco Unified Border Element configuration and troubleshooting.

Why choose The Knowledge Academy in Leicester over others?

The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this certification.

What is the cost/training fees for Implementing Cisco Advanced Call Control and Mobility Services Training in Leicester?

The training fees for Implementing Cisco Advanced Call Control and Mobility Services Training in Leicester starts from £2995

Which is the best training institute/provider of Implementing Cisco Advanced Call Control and Mobility Services Training in Leicester?

The Knowledge Academy is one of the Leading global training provider for Implementing Cisco Advanced Call Control and Mobility Services Training.

What are the best Cisco Training courses in Leicester?

Please see our Cisco Training courses available in Leicester

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