CCNA Training | CCNP Collaboration Training Course in Virtual

CCNP Collaboration Training Course Outline

Module 1: Infrastructure and Design

• Describe the Cisco On-Premises, Hybrid, and Cloud Collaboration Solution Design Elements Described in the SRND/PA
  • Licensing (Smart, Flex)
  • Sizing
  • Bandwidth
  • High Availability
  • Disaster Recovery
  • Dial Plan
  • Security (Certificates, SRTP, TLS)
  • QoS
• Describe the Purpose of Edge Devices in the Cisco Collaboration Architecture Such as Expressway and Cisco Unified Border Element
• Configure these Network Components to Support Cisco Collaboration Solutions
  • DHCP
  • NTP
  • CDP
  • LLDP
  • LDAP
  • TFTP
  • Certificates
• Troubleshoot these Network Components in a Cisco Collaboration Solution
  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • NTP
  • LDAP Integration on Cisco UCM
• Explain these Components to Support Cisco Collaboration Solutions
  • SNMP
  • DNS
  • Directory Connector
• Describe Webex Control Hub Features

Module 2: Protocols, Codecs, and Endpoints

• Troubleshoot these Elements of a SIP Conversation
  • Call Set Up and Tear Down
  • SDP
  • DTMF
• Identify the Collaboration Codecs for a Given Scenario
• Deploy SIP Endpoints
  • Manual
  • Self-Provisioning
  • Bulk Administration Tool (BAT)
  • Onboarding Cloud Devices
  • Device Onboarding Via Activation Codes (MRA/On-Premises)
• Troubleshoot SIP Endpoints
• Describe SIP OAuth on Cisco UCM

Module 3: Cisco IOS XE Gateteway and Media Resources

• Configure Voice Gateway Elements
  • DTMF
  • Voice Translation Rules and Profiles
  • Codec Preference List
  • Dial Peers
• Troubleshoot ISDN PRI/BRI
• Identify the Appropriate IOS XE Media Resources
• Describe Cloud Calling Hybrid Local Gateway

Module 4: Call Control

• Describe the Cisco UCM Digit Analysis Process
• Implement Toll Fraud Prevention on Cisco UCM
• Configure Globalised Call Routing in Cisco UCM
  • Route Patterns (Traditional and +E.164)
  • Translation Patterns
  • Standard Local Route Group
  • Transforms
  • SIP Route Patterns
• Describe Mobile and Remote Access (MRA)
• Describe Webex Calling Dial Plan Features
  • Locations and Numbers
  • Outgoing and Incoming Permissions
  • Transfer and Forwarding Restrictions

Module 5: QoS

• Describe Problems that can Lead to Poor Voice and Video Quality
  • Latency
  • Jitter
  • Packet Loss
  • Bandwidth
• Describe the QoS Requirements for Voice and Video
• Describe the Class Models for Providing QoS on a Network
  • 4/5 Class Model
  • 8 Class Model
  • QoS Baseline Model
• Describe the Purpose and Function of these DiffServ Values as it Pertains to Collaboration
  • EF
  • AF41
  • AF42
  • CS3
  • CS4
• Describe QoS Trust Boundaries and their Significance in LAN-Based Classification and Marking
• Describe and Determine Location-Based CAC Bandwidth Requirements
• Configure LLQ
  • Class Map
  • Policy Map
  • Service Policy

Module 6: Collaboration Applications

• Configure Cisco Unity Connection Mailbox and MWI
• Configure Cisco Unity Connection SIP Integration Options to Call Control
• Describe Cisco Unity Connection Call Handlers
• Deploy Webex App

Who Should Attend this CCNP Collaboration Training Course?

The CCNP Collaboration Certification Course is designed to equip professionals with the skills and knowledge required to deploy collaboration solutions that offer seamless communication experiences. This course can be beneficial for various professionals, including:

• Network Engineers
• Systems Engineers
• Network Administrators
• IP Network Engineers
• Cisco Technology Specialists
• Collaboration Engineers
• Telecommunications Engineers

Prerequisites of the CCNP Collaboration Training Course

There are no formal prerequisites for attending this CCNP Collaboration Certification Course. However, professionals will find it beneficial to have three to five years of experience in implementing collaboration solutions, along with a basic understanding of CCNA, Ethernet, and TCP/IP networking concepts

 CCNP Collaboration Training Course Overview

CCNP Collaboration Training introduces delegates to advanced network collaboration technologies and solution management. The training focuses on implementing, configuring, and troubleshooting complex collaboration environments using industry-relevant practices.

This training supports upskilling by strengthening design, implementation, and support capabilities across collaboration networks. Delegates build on foundational networking knowledge to enhance technical competence and career progression within IT environments.

This 4-Day course offered by The Knowledge Academy helps delegates apply CCNP Collaboration principles confidently in real-world scenarios. Delegates gain practical experience configuring, managing, and troubleshooting Cisco collaboration solutions through applied learning.

CCNP Collaboration Certification Course Objectives

• To learn the principles and elements of Cisco Collaboration Solutions design
• To configure network components and troubleshoot Cisco Collaboration Solutions
• To deploy SIP endpoints and troubleshoot SIP conversations in collaboration scenarios
• To configure Cisco IOS XE gateway elements and identify appropriate media resources
• To implement toll fraud prevention and globalised call routing in Cisco UCM
• To describe QoS requirements and configure Quality of Service mechanisms
• To configure Cisco Unity Connection and deploy WebEx applications efficiently

After completing the CCNP Collaboration Certification Training, professionals will be able to design, implement, and support advanced collaboration solutions. The course enhances career prospects, supports organisational success, and creates pathways to advanced CCNA Training for continued growth in collaboration technologies.

What’s Included in this CCNP Collaboration Training Course?

• World-Class Training Sessions from Experienced Instructors
• CCNP Collaboration Certificate
• Digital Delegate Pack