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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

Onsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Business Improvement

Crystal Reports Masterclass

  • Includes course materials, completion certificate, & refreshments
  • Crystal Reports training from the world’s largest training provider
  • Learn Crystal Reports essential tips & tricks in just 1 day
  •   .

Available delivery methods for this course:




Live Virtual

Course Information

Crystal Reports Masterclass Outline

This course will cover the following:



  • Explore Crystal Reports  

  • Reports and Databases

  • Use Crystal Reports Help  

  • Customise the Report Settings


Working with Reports

  • Create a Report  

  • Modify a Report  

  • Display Specific Report Data  

  • Work with Report Sections


Using Formulas in Reports

  • Create a Formula  

  • Edit a Formula  

  • Filter Data Using a Formula  

  • Work with Advanced Formulas and Functions  

  • Handle Null Values


Building Parameterised Reports

  • Create a Parameter Field  

  • Use a Range Parameter in a Report  

  • Create a Prompt


Grouping Report Data

  • Group Report Data  

  • Modify a Group Report  

  • Group Using Parameters  

  • Create a Parameterised Top N Report


Enhancing a Report

  • Format a Report  

  • Insert Objects in a Report  

  • Suppress Report Sections  

  • Use Report Templates


Creating a Report from Excel Data

  • Create a Report Based on Excel Data  

  • Modify a Report Generated from Excel Data  

  • Update Data in a Report Based on Excel Data


Distributing Data

  • Export Data  

  • Create Mailing Labels

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Crystal Reports Masterclass Overview

This one-day Crystal Reports Masterclass provides delegates with tips and tricks on how to optimise their use of Crystal Reports through specific techniques and features. Crystal Reports is a Business Intelligence Application, used by professionals to design and create business reports quickly and easily from almost any data source, including Microsoft Excel, Oracle and SQL databases, and Business Objects. Reporting tools are required by organisations to access data and create tailored reports, as often database programmes alone do not facilitate these requirements. Furthermore, Crystal Reports provides additional benefits for businesses, as this highly useful tool enables its users to share their unique business reports with important stakeholders.


The principal objective of this Crystal Reports training course is to provide every delegate with the vital information needed to make the most of this essential report writing application. A selection of the most pivotal tips and tricks will be taught, allowing delegates to add value to their reports, making them more relevant, and increasing their usefulness when assessing information. By the completion of this training course, candidates will have been taught the skills necessary to create dynamic, interactive business reports. This will then allow the reader to assess information efficiently and make informed decisions.

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Who should attend?

This course is designed for professionals who require an output from a database and would like to develop their skills in using Crystal Reports to do so.



There are no formal prerequisites for enrolling on this Crystal Reports Masterclass. However, delegates should be familiar with the basic functions of Microsoft Windows and have an understanding of basic database concepts.

What’s Included

  • The Knowledge Academy’s Crystal Reports Masterclass Manual
  • Experienced Instructor
  • Certificate on Completion
  • Refreshments

Crystal Reports Masterclass FAQs

Crystal Reports is an application that enables users to create complex reports that are engaging and allow the information within them to be easily assessed.
There is no examination for this Crystal Reports Masterclass.
The Knowledge Academy offers training in a variety of locations throughout the UK and around the world. This makes it easy to find a training venue near you.
There are no formal prerequisites for undertaking this Crystal Reports Masterclass. However, it is important that delegates understand the basic functions of Microsoft Windows and basic database concepts. This is to ensure that candidates fully understand the content of the course.

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Crystal Reports Masterclass

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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How will you be funding your training?

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

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Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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