Balanced Business Scorecard in Exeter

Balanced Business Scorecard Training Course Outline

Module 1: Why Use a Balanced Scorecard?

• What is Balanced Scorecard?
• Why Use a Balanced Scorecard?
• Overview of Four Perspectives:
  • Financial Perspective
  • Customer Perspective
  • Internal Process Perspective
  • Learning and Growth Perspective

Module 2: Strategy Mapping and Operational Objectives

• What is a Strategy Map?
• How Does Strategy Mapping Help an Organisation?
• Translating Strategy into Operational Objectives
• Alignment of Strategy Maps with Balanced Business Scorecard

Module 3: Strategic Themes and Measurement

• Strategic Themes Overview
• Measurement Techniques
• Target Setting

Module 4: Aligning the Organisation and Cascading Scorecards

• Aligning the Organisation to the Strategy
• Five Fundamental Steps
• Cascading a Balanced Scorecard
• Business Unit, Functional, Support, and Personal Scorecards

Module 5: Implementing and Managing for Results

• Balanced Scorecard Development Process:
  • Build Purpose Statement
  • Design Change Agenda
  • Make a Map
  • Create Great Measures
  • Launch Some Initiatives
• Balanced Scorecard Implementation Challenges
• Managing for Results with a Balanced Scorecard
• Results-Based Management (RBM) and Common Elements

Module 6: Advanced Integration and Managing Change

• Aligning Incentive Schemes
• Aligning Budget/Resource Planning
• Continuous Learning Process
• Change Management and its Goals
• Case Study

Who Should Attend this Balanced Business Scorecard Training Course?

The Balanced Business Scorecard Course is a comprehensive course designed to provide delegates with the skills and knowledge needed to effectively create, implement, and manage a Balanced Scorecard, a strategic performance management framework that aligns business goals and measures performance across various dimensions. This course is useful for the following professionals:

• Business Managers
• Business Consultants
• Strategic Planners
• Executives
• Managers
• Performance Analysts
• Business Intelligence Professionals

Prerequisites of the Balanced Business Scorecard Training Course

There are no formal prerequisites for the Balanced Business Scorecard Course. However, a basic understanding of strategic planning and performance assessment can be beneficial.

Balanced Business Scorecard Training Course Overview

Balanced Business Scorecard Course introduces delegates to the Balanced Scorecard, a strategic management framework that aligns business activities with organisational goals and objectives. This training explores the relevance of the Balanced Scorecard in providing a holistic and balanced view of an organisation's performance, encompassing financial and non-financial metrics.

Professionals involved in Strategic Planning, Performance Management, and Organisational Development should aim to master the Balanced Scorecard. Understanding this subject is crucial for individuals seeking to enhance their ability to create and implement effective strategic plans, measure performance, and drive overall business success. Mastery of the Balanced Scorecard is essential for decision-makers and executives responsible for shaping organisational strategies.

The Knowledge Academy's 1-day training in the Balanced Scorecard equips delegates with essential skills to effectively design, implement, and manage a Balanced Scorecard system. Delegates will gain insights into developing key performance indicators (KPIs), aligning strategies with objectives, and measuring organisational performance comprehensively. The training ensures that delegates leave with practical knowledge to apply Balanced Scorecard principles in their organisational context.

Course Objectives

• To understand the fundamentals of the Balanced Scorecard framework
• To design and implement effective strategic plans using the Balanced Scorecard
• To develop and align key performance indicators with organisational objectives
• To measure and evaluate executive performance comprehensively
• To enhance decision-making by utilising insights derived from the Balanced Scorecard
• To apply best practices for successful Balanced Scorecard implementation

Upon completing the Balanced Business Scorecard Training, delegates will be able to manage a Balanced Scorecard system within their organisations. This BI Reporting Course empowers them to contribute significantly to strategic planning, performance management, and overall business success.

What’s Included in this Balanced Business Scorecard Training Course?

• World-Class Training Sessions from Experienced Instructors
• Balanced Business Scorecard Training Certificate
• Digital Delegate Pack