Communication And Interpersonal Skills - Australia

Prerequisites

There are no formal prerequisites to attend this course.

Audience

This training is designed for individuals as well as for employees working for the organisation.

Communication and Interpersonal Skills​ Course Overview

Communication refers to exchanging the information by talking, writing, or by using some other means of communicating, whereas interpersonal skills are the qualities and behaviours we show while interacting with other people.

In this 1-day Communication and Interpersonal Skills training, delegates will gain in-depth knowledge of experience ways of expressing themselves more effectively at work. They will learn how to improve their interpersonal skills and how to maintain a relationship with people who are working in other places. Effective communication style and better-understanding will help to resolve conflicts in the working environment. It provides the skills of handling any critical communication situation with confidence. Other topics discussed include:

• Assessing and motivating others
• Mental and physical health and handling stress
• Selling ideas and products
• Boss-subordinate relationships
• Influencing others

By attending this training course, delegates will understand the benefits of communication and interpersonal skills, which they can implement in their personal or professional life. They will be able to improve their effective communication, increases engagement, and creates a better relationship with other employees in your organisation.

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor