What is your Pass Guarantee?
Our exam pass guarantee gives you confidence that we will support your learning until you pass your Cisco exam. We guarantee that you will pass your Cisco exam after completing our Cisco Class. All we require is for you to take the exam within 30 days of completing the class. Attend all class days and complete all class assignments and all Cisco practice exams. If you do not pass the exam after the 1st attempt, we will allow you to attend the class again free of charge. Should you fail the exam on your 2nd attempt, you will be eligible to enrol in the class again, free of charge. Cisco examination results must be verified to confirm re-enrolment and is subject to availability.
Who should attend this course?
Those who are interested in obtaining more technical knowledge in Networking
What are the pre-requisites?
The knowledge and skills that a learner must have before attending this course are as follows: Basic computer literacy Basic Microsoft Windows navigation skills Basic Internet usage skills Basic e-mail usage skills
What is included in the course?
Included in your Cisco course is: The Knowledge Academy Courseware Book, exclusive Cisco exam preperation guidance, Cisco course materials, actual hardware, pre and post course support via email & phone, experienced classroom based instructor, refreshments and certificate
What exam shall I take with this course?
You will be required to take exam 200-120 CCNA. This will have to be arranged directly with Pearson Vue via http://www.pearsonvue.com/cisco/ or 0800-7319905
Do you offer support for the course?
We are able to provide support via phone & email prior to attending, during and after the course
Is the course classroom based?
Yes. Our Cisco courses are classroom based instructor led
What are the course hours?
The typical training day is between 09:00am to 17:00pm. However, this may vary slightly in accordance with the requirements of the course and our delegates
What time shall I arrive at the course?
Please arrive at the venue for 08:45am for a prompt 09:00am start
The Knowledge Academy
The Cisco Certified Network Associate (CCNA) course will enable you to enhance your ability to install, configure, operate, and troubleshoot medium-size routed and switched networks
Who Should Attend
The primary audience for this course is as follows:
The secondary audience for this course is as follows:
The knowledge and skills that a delegate must have before attending this course are as follows:
Basic computer literacy
Basic Microsoft Windows navigation skills
Basic Internet usage skills
Upon completing this course, the delegate will be able to meet these overall objectives:
Describe how networks function, identifying major components, function of network components, and the OSI reference model
Describe issues related to increasing traffic on an Ethernet LAN and expand the switched network from a small LAN to a medium-sized LAN with multiple switches supporting VLANs, trunking, and spanning tree
Describe the reasons for extending the reach of a LAN and the methods that can be used, with a focus on RF wireless access
Describe the reasons for connecting networks and connecting multiple IP subnets with routers
Configure and verify a Cisco router for WAN connections with HDLC and PPP encapsulation, PAT, static routing, and describe the components that make up a
Use the command-line interface to discover neighbors on the network and manage the router startup and configuration
Describe routing concepts as they apply to a medium-sized network, discuss dynamic routing with distance vector and link-state routing protocols, and configure RIP
Configure, verify, and troubleshoot single-area OSPF
Configure, verify, and troubleshoot EIGRP
Determine how to apply ACLs based on network requirements, and to configure, verify, and troubleshoot ACLs
Describe when to use NAT and PAT on a medium-sized network, how to configure NAT and PAT, and explain IPv6 addressing and configuration on a Cisco router
Configure, verify, and troubleshoot Frame Relay
Module 1: Internetworking
The OSI Reference Model
Module 2: Review of Ethernet Networking and Data Encapsulation
Ethernet Networks in Review
Half and Full-Duplex Ethernet
The Cisco Three-Layer Hierarchical Model
Module 3: Introduction to TCP/IP
TCP/IP and the DoD Model
Module 4: Easy Subnetting
How to create Subnets
Classless Inter Domain Routing (CIDR)
Module 5: VLSM, Summarization and Troubleshooting TCP/IP
Variable Length Subnet Masks
Implementing VLSM Networks
Module 6: Cisco Internetworking Operating Systems (IOS)
The IOS User Interface
Command-Line Interface (CLI)
Router and Switch Administrative Configuration
Managing Router Configurations
Module 7: Managing a Cisco Internetwork
The Router Boot Sequance
Managing Configuration Register
Banking up and Restoring Cisco IOS
Backing up and Restoring Device Configuration
Cisco Discovery Protocol
Using Telnet and SSH
Checking Network Connectivity and Troubleshooting
Module 8: IP Routing
Distance-Vector Routing Protocols
Show and Debug Commands
Module 9: EIGRP and OSPF
Link-State Routing Protocol
EIGRP Features and Operations
Using EIGRP to Support Large-Networks
Load Balancing with EIGRP
Configuring OSPF in Single Area
OSPF DR and BDR Election
OSPF and Loopback Interfaces
Configuring Summary Routes
Module 10: Layer 2 Switching and Spanning-Tree Protocol (STP)
Layer 2 Switching
Bridging Vs. Switching
Configuring Catalyst Switches
Module 11: Virtual LAN
VLAN Trunking Protocol (VTP)
Configuring and Troubleshooting VLANs
Module 12: Security
Perimeter, Firewall and Internal Router
Turning off and Configuring Network Services
Module 13: Network Address Translation (NAT)
How NAT Works
Module 14: Wireless Networks
Introduction to Wireless Technology
Basic Wireless Devices
Module 15: IPV6
Why Do We Need IPv6?
Benefits and Use of IPv6
IPv6 Routing Protocols
Migrating to IPv6
Module 16: Wide Area Networks
Introduction to Wide Area Networks
WAN Connection Types
Cable and DSL
- The Knowledge Academy Courseware Book
- Exclusive Cisco exam preperation guidance
- Cisco course materials
- Actual hardware
- Pre and Post course support via email & phone
- Experienced classroom based instructor
- “The course material provided and structure of the course was very good and the tutor was excellent - he really knew his subject and peppered the presentations with lots of real examples that helped bring the course to life.”By Gurpal Sangha (Network Systems Engineer) from Edinburgh
- “I felt really comfortable attending Knowledge academy, the size of class was just right and trainer was very knowledgeable”By Pauline Harris (Junior System Analyst) from Bristol
- “The amount of work we had to consume in one week made the course very intense but our trainer, made it easier to take it all in and stopped to help any of us if we didn't understand particular topics.”By Bill Hopkins (CISCO Expert) from Bath
- “Good group and great Tutor. No doubt , I will definitely use the Knowledge Academy again.”By Joe Pascal (Cisco Specialist) from Maidstone
- “I must say Knowledge Academy have delivered in terms of facilitators and the content of the trainings I have attended so far ....I will recommend them”By Tommy McConville (Service Desk Analyst) from Birmingham
- “The tutor was excellent - despite a huge amount of material to cover, she made sure that we all grasped the important parts. Her approach was very business-like, with just the right amount of humorous and personal touches.”By Claire Rotham (Network Engineer) from London
- “Huge thanks to my trainer on the Prince2 Foundation course recently. His enthusiasm, as well as his interesting and relevant analogies greatly contributed to the enjoyment of the course, not to mention my successful outcome. Many thanks again.”By Luther Stein (CISCO Expert) from Manchester
- “As a slow learner I thought I would struggle, but the trainer made sure that I didn't and for that reason I thought the course was brilliant.”By Carl Williams (Network Systems Engineer) from Manchester
- “Absolutely loved the course and would recommend to colleagues.”By Brittany Wiley (Service Desk Analyst) from London
- “Really enjoyed the course and learnt everything I need to for my new job role.”By Loise Buckley (CCNA Engineer) from London
- “Great course. Very detailed explanations and great trainer. Would definitely recommend TKA.”By Arnold Gurrera (CISCO Support Engineer) from Birmingham
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Classroom Based Training
Whilst online base training has many advantages there are also several hindrances to taking this approach. The most common being the lack of direct and immediate access to an instructor. Should you find yourself unable to progress or need clarification on an aspect of your course you would have to start an email correspondence and wait for a reply. This can be incredibly interrupting to your learning, especially if you find yourself motivated, enthusiastic and raring to go only to find yourself sitting around hoping for a swift response from your instructor.
Consequently, this is the biggest advantage to classroom training. In a classroom environment there is an element of teamwork and interaction that online teaching cannot replicate. The fact that there are others around you in the same situation can be a fantastic motivator, giving you instant access to the instructor and the opportunity to take part in debates and discussions about your course, reinforcing what you are learning along the way.
Unfortunately these advantages can pass by some students. It can sometimes be difficult for an instructor to recognise and engage some people, especially those that may be shy or introverted. Those who are more vocal can dominate discussions and potentially drown out the quieter members of a classroom, partly negating the advantages of the social aspect of classroom learning.
The biggest difference between the two, and the main reason that online courses have received a boom in popularity is that unlike classroom training, online courses can reach hundreds to even thousands more people at once in a swift and effective manner. This method ensures consistency in the course content, and for the companies training, a steady stream of data that helps them ascertain what is and isn’t working in their courses, helping them to develop, adapt, and provide a better service moving forward.
Ultimately, the decision of which approach to choose is entirely down to the customer. If you think that you have the desire and motivation to milk every last drop of learning possible from an online course, then it may just be the best approach for you.
However, if you prefer a social aspect to your learning and the possibility to bounce ideas off others in the same position as you, as well as instant and constructive advice from a tutor, perhaps a classroom based approach is the optimal route.
Fortunately at The Knowledge Academy we offer expert training in both approaches to learning. We have an efficient customer service department we do our best to ensure that you get the best result possible from whatever course you decide to take. When all is said and done, our priority is that you receive first-rate training that enables you to move forward better prepared and in a far better position than which you first contacted us in.