close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

Communication Skills Training

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Effective Communication Training Outline

  • Communication
  • What is a Skilled Communicator?
  • Individual Evaluation
  • Communication Barriers
  • Case Study: New Neighbours
  • Asking the Questions
  • Asking the Good Questions
  • Applying the Answers
  • Probing
  • Listening Skills
  • How do you rate your Listening ability?
  • Active Listening Skills
  • The Communication Funnel
  • Communication Situations
  • One Little Word
  • Body Language
  • What do our bodies say?
  • Gestures
  • Emotions
  • A Personal Action Plan
  • Quick Quiz

Show moredown

Who should attend this Effective Communication Course?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, to enhance efficacy and productivity within the workplace.

Prerequisites

There are no prerequisites for this course.

Effective Communication Training Overview

During this one-day Effective Communication training course, candidates will acquire a comprehensive understanding of the impact of communication on others, and how to improve personal communication skills to a level where information can be conveyed efficiently and effectively. Using communication wisely and efficaciously will mean that it will become easier to attain better results and the outcome of exchanges will be more productive. This course specialises in the use of communication within a business environment. Communicative ability not only involves the capability to convey information, but also to be able to listen to others and receive information. Hence, this training course includes listening based exercises and quizzes to emphasise the importance of listening in effective communication.

Show moredown

What’s Included in this Effective Communication Course?

On this course, you will be provided with:

  • The Knowledge Academy Effective Communication Manual
  • Experienced Instructor
  • Certificate
  • Refreshments

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

What will you Gain from this Assertiveness Training Course?

  • Learn and utilise assertive styles for any situation.
  • Develop assertiveness skill to boost your Confidence
  • Understand how others perceive your behaviour.
  • Understand the communication processes necessary to be assertive.
  • Understanding your body language and confidence.

Assertiveness Skills Training Outline

Our Assertive Skills training course conveys a range of information to supply delegates with the best training experience:

Introduction to Assertiveness Skills

  • What does it mean to be assertive?
  • Rules of assertion
  • When to be assertive
  • Being assertive in the workplace

Getting your point across

  • Presenting clear messages
  • Ending conversations
  • Gaining confidence
  • Tools

Dealing with difficulty

  • Handling difficult people and situations
  • The art of saying no
  • Managing conflict
  • Moving forward

Emotional intelligence

  • Managing your emotions
  • Dealing with someone else’s emotions

Show moredown

Who should attend this Assertiveness Training Course?

This Assertiveness Skills training course is aimed at those who wish to develop their skills to deal with different individuals and demanding situations.

Anyone who wants to learn about Emotional Intelligence, Art of saying 'NO', Conflict Management, and want to be confident in what they say and do can attend this course. 

Assertiveness Skills Training Overview

This 1-day Assertiveness Training course is designed to help candidates explore and gain an understanding of the issues associated with not being assertive, and the benefits of being assertive in a workplace environment.

Upon completion of this course, candidates will feel more confident in their ability to communicate and manage colleagues and clients, especially when put in uncomfortable or demanding situations where it is important to keep calm and be an assertive presence.

What is Assertive Language?

Assertion means standing up for what you want and stating your thoughts clearly and calmly. It means expressing your opinion, which sometimes leads to confrontation. It takes courage. Assertiveness is a learned behaviour, and some find it harder than others because of their natural, easy-going style.

Course Objectives

  • Understand the underlying principles of assertiveness
  • Recognise the distinctive styles of communication
  • Identify specific situations in which we would like to become more assertive
  • To prepare, rehearse, or role play a different, more assertive response
  • Transferring that behaviour into 'real life' situations

Show moredown

What's Included in this Assertiveness Skills Course?

  • A Comprehensive Assertiveness Training Course Folder.
  • An Assertiveness Skills Action Plan.
  • Full Access to Training Slides and Trainer Notes.
  • Certificate of Attendance.
  • 24/7 Support Before, During & After your Course.

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Negotiation Skills Training Outline

This Negotiation Skills training course covers the following areas:

What is Negotiation?

  • Negotiation and Influencing Skills
  • Factors that Impact Negotiation
  • Stages of Negotiation

Planning

  • Discussion
  • Defining Objectives
  • Achieving Success
  • Coming to an Agreement
  • Executing Action

Utilising Communication and Communicating Effectively

  • The Significance of Listening
  • Being Assertive
  • Tools and Techniques for Negotiation
  • Building Good Relationships
  • Being Confident and Comfortable
  • Collaborating with Others
  • Solving Conflict
  • Handling Difficult Situations and Manipulation Professionally
  • Varying Levels of Negotiation
  • Self-Assessment of Personal Negotiation Style

Show moredown

Who should attend this Negotiation Training Course?

This training course is appropriate for anyone who wishes to develop their skills as negotiators.

Prerequisites

There are no prerequisites for Negotiation Skills training, hence anyone can participate.

Negotiation Skills Training Overview

Negotiation Skills enhances an individual’s power to influence others via communication, to shape decisions for the purpose of business goals. Negotiating is vital to many sectors, including sales, politics, buying, and insurance. Delegates will learn how to negotiate with confidence and gain advantage in complex situations. 

Show moredown

What’s Included in this Negotiation Training Course?

This training course includes:

  • The Knowledge Academy Negotiation Skills Manual
  • Experienced Trainer
  • Certificate
  • Refreshments

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Public Speaking Training Outline

This training course will explore the following areas:

Introduction to Public Speaking

  • Your current experiences of Public Speaking
  • Facing the Fear of Public Speaking
  • The Who, What and How of Speaking Successfully

Getting Your Point Across ​

  • Presenting clear messages
  • Gaining confidence in what you say
  • Controlling your pace and timing
  • Tools, you know you can use

Controlling the Unexpected

  • Handling difficult people and situations
  • Practising the art of audience engagement
  • Moving awkward situations forward

Techniques of a Good Public Speaker

  • Controlling your Body Language
  • Engaging the audience with your tone and timing
  • Adapting to your audience

Course Objectives

  • Facing the fear of public speaking
  • Demonstrating the different elements of engaging the audience
  • Identifying specific situations in which you need to think on the spot
  • To prepare, rehearse, and role play different Public Speaking Situations

Show moredown

Who Should Attend this Public Speaking Training Course?

This course is aimed at anyone who wish to develop their self-confidence and improve their techniques for speaking to large audiences.

This Public Speaking course is ideal for the following careers:

  • Lecturers
  • Public speakers
  • Businesspeople
  • Anyone, working or in, Education
  • Managers
  • Team Leaders

Prerequisites

There are no formal requirements, therefore anyone can attend this Public Speaking training course.

Public Speaking Training Overview

This 1-day Public Speaking Training course will help you to deliver your message clearly and with impact to large audiences. You will learn to manage every aspect of preparing speeches from the initial planning of what you want to deliver based around a key message, keeping your content engaging, to techniques in how to present yourself and interact with your audience when on stage. All of this is aimed at building your confidence to speak in public with personality and getting your point across to the audience.

What is Public Speaking?

Public Speaking is art of communicating a message clearly to a large audience with the purpose of informing, persuading or entertaining. Public Speaking is a task which most people hate the idea of, but it is meant to highlight your knowledge and views on a subject which the audience is interested in. Regardless of the situation, you are speaking to engage and entertain the audience, so they enjoy it. Public Speaking doesn’t mean just talking at people, it’s how you interact with the audience, your body language, the tone of your voice and how you present yourself and your topic.

Show moredown

What's Included in this Public Speaking Course?

  • A Comprehensive Public Speaking Course Folder
  • A Public Speaking Action Plan
  • Full Access to Training Slides and Trainer Notes
  • Certificate of Attendance
  • 24/7 Support Before, During & After your Course
  • Refreshments Available Throughout the Day (Classroom Only)

What will you Gain from this Course

  • Learn how to manage your nerves when delivering a speech or lecture
  • Learn how to speak with confidence to reinforce your message
  • Learn how to build rapport with your audience and engaging with them
  • Learn how to speak easily and feel confident to be responsive to questions and situations outside of your control

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Course Outline

  • Plan and Manage Call-Centre Resources
  • Establish and Meeting Performance Objectives
  • Understand Call Waiting Standards and Customer Expectations
  • Using "Downtime" and Outgoing Call Management
  • Quality Service and Integrity
  • React to and Plan for Operational Bottlenecks
  • Providing Feedback and Encourage and Reward Commitment
  • Evaluating Call Handling in Terms of Sales and Customer Care Training
  • Provide Effective Support and Develop the Management Skills of Team Leaders, Lead Agents and Supervisors
  • Do’s and Don'ts
  • Review and Questions
  • Action Plans

Show moredown

Prerequisites

Delegates must have a basic understanding of how calls are done in a call centre and essential terminology of the call centre.

Audience

This course is ideal for:

  • Senior Call Handlers
  • Supervisors
  • Managers
  • Executives
  • Team Leaders
  • Staff Members

Call Centre Management Training ​Course Overview

Managing a call centre successfully is as much of an art as it is a skill. Call centre management is how organisations manage the daily operations of the call centre, including forecasting, scheduling, employee training, reporting and all customer interactions.

During this 1-day Call Centre Management course, delegates will learn how to keep the team motivated and contributed towards the success of the call centre by meeting objectives. They will learn about quality service and integrity, evaluating call handling in terms of sales and customer care training, plan for operational bottlenecks, review and questions, action plans and more. Call centres are essential for creating healthy and maintaining positive relationships with customers.

This course enables delegates to make the best use of resources available, understand reports and plan for future activity of the call centre.

Show moredown

What's included in this Call Centre Management training course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Communication and Interpersonal Skills​ Course Outline

  • How to Influence Others?
  • Understand Being More Sensitive to Feelings
  • Selling Ideas and Products
  • Relationship between Boss-Subordinate
  • Assessing and Motivating Others
  • Handling Stress and Mental and Physical Health

Show moredown

Prerequisites

There are no formal prerequisites to attend this course.

Audience

This training is designed for individuals as well as for employees working for the organisation.

Communication and Interpersonal Skills​ Course Overview

Communication refers to exchanging the information by talking, writing, or by using some other means of communicating, whereas interpersonal skills are the qualities and behaviours we show while interacting with other people.

In this 1-day Communication and Interpersonal Skills training, delegates will gain in-depth knowledge of experience ways of expressing themselves more effectively at work. They will learn how to improve their interpersonal skills and how to maintain a relationship with people who are working in other places. Effective communication style and better-understanding will help to resolve conflicts in the working environment. It provides the skills of handling any critical communication situation with confidence. Other topics discussed include:

  • Assessing and motivating others
  • Mental and physical health and handling stress
  • Selling ideas and products
  • Boss-subordinate relationships
  • Influencing others

By attending this training course, delegates will understand the benefits of communication and interpersonal skills, which they can implement in their personal or professional life. They will be able to improve their effective communication, increases engagement, and creates a better relationship with other employees in your organisation.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Cross Cultural Communications Outline

Module 1 – Cross-cultural communications

  • Define cross-cultural communication and identify the benefits of cross-cultural communication skills.
  • Identify what can hinder cross-cultural communication.
  • Identify some cultural values and ways of communicating in diverse cultures.
  • Plan and implement strategies to improve cross cultural communication skills.

Module 2 – Cultural Styles

  • Understanding the impact of your cultural style on others
  • Diagnosing the cultural style of others and identifying the differences
  • Understanding, managing, and benefitting from cultural diversity
  • Finding new, more inclusive ways to work together

Module 3 – Effective Communication in Global Virtual Teams

  • Effective Cross-border Communication
  • Use of Language in an International Context
  • Engaging with others virtually
  • More inclusive virtual meetings

 Module 4 – Cultural Diversity

  • Identify and interpret cultural diversity within your organisation
  • Reflect on how culture influences your perspective
  • Develop sensitivity to cultural variations between and within countries
  • Identify how to leverage cultural diversity in teams to produce more creative solutions and make better decisions
  • Identify how to harness the skills and abilities of multicultural individuals in teams

Module 5 – Recap and group discussions

  • Interactive exercises
  • Group Activities
  • Q&A

Show moredown

Prerequisites of Cross-Cultural Communications Training?

There are no formal prerequisites for this course.

Who should attend this communicatons training course?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, to enhance efficacy and productivity within the workplace.

Cross Cultural Communications Overview

The Cross-Cultural Communications training course is designed to enable professionals, working closely with global colleagues, clients, and stakeholders, to overcome cultural barriers and to ensure that natural and meaningful relationships develop.

Leaders and Managers will become more adapt and flexible in global negotiations, conflict resolution and international team-leadership, and better at leading, managing and motivating staff in different countries and cultures. They will learn how to integrate diverse cultural approaches to ensure things are done the right way across the global business.

Team-Members will learn how to make choices about behaviours that can help get things done more successfully when working with people from diverse cultural backgrounds. This will turn regular global teams into culturally intelligent high-performing teams.

Show moredown

What's included in this communications training course?

  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor
  • Refreshments

 

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Visual Communication Training​ Course Outline

Module 1: Introduction to Visual Communication

  • What is Visual Communication?
  • Importance of Visual Communication
  • How to Use Visual Communication?
  • Challenges of Visual Communication
  • Visual Communication Tools

Module 2: Types of Visual Communication

  • Process Diagram
  • Physical or Virtual Whiteboards
  • Organisational Charts
  • Infographic
  • Interactive Diagrams and Charts
  • Empathy Maps
  • Screen Recording
  • Data Visualisation
  • Kanban Boards
  • Visual Maps

Module 3: How to Use Good Visual Communication?

  • Onboard New Employees
  • Capture Inspiration
  • Skip Writing Pages of Notes
  • Give Clear Feedback
  • Reporting Progress
  • Better Emails

Module 4: How to Improve Visual Design Skills for Non-Designers?

  • Seek Inspiration Everywhere
  • Follow the "less is more" Approach
  • How does Texture Works?
  • Utilise Typography
  • Pay Attention to Colour
  • Use Whitespace Wisely
  • Go for Balance and Harmony
  • How to Use Size, Scale, and Proportion?

Module 5: Ways to Build Brand with Visual Communication

  • Find Signature Voice
  • Express Vision
  • Persuade Audience

Show moredown

Prerequisites

In this Visual Communication training, there are no formal prerequisites.

Audience

This training course is suitable for anyone who wants to gain in-depth knowledge of visual communication successfully.

Visual Communication Training​ Course Overview

Visual communication is a process of representing information in the form of graphics. It helps users to communicate important or relevant data and statistics quickly and easily. Visual communication skill is essential for everyone because it helps two or more individuals to communicate their thoughts, messages and ideas effectively. It enables individuals to make creative ideas to communicate with others in their team. With visual communication skills, individuals can graphically present their ideas giving more meaning to the message. Pursuing this training course will help individuals excel in highly reputed jobs and upgraded salaries.

In this 1-day Visual Communication Training course, delegates will gain in-depth knowledge about the fundamental concepts of visual communication and how to master them. During this training, delegates will learn various concepts such as introduction to visual communication, types, process diagram, capture inspiration, data visualisation, ways to build a brand with visual communication, interactive diagrams, charts, etc. Our experienced instructor with years of experience in providing interactive training courses will teach this course. 

Delegates will cover various topics such as:

  • Challenges of visual communication
  • Visual communication tools
  • Skip writing pages of notes
  • Find signature voice
  • Reporting progress

At the end of this training, delegates will be able to apply various ways for building a brand with visual communication skills successfully. They will also be able to develop their creative thinking skills and obtain the ability to come up with a unique design.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Business Communication Training​ Course Outline

Module 1: Communication Fundamentals

  • Analysing Communication
  • Communication Codes and Meaning
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Writing Style
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

Show moredown

Prerequisites

In this Business Communication training course, there are no formal prerequisites.

Audience

This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.

Business Communication Training​ Course Overview

Business communication is the exchange of information between individuals both within and outside of an organisation. Business communication aims to enhance procedures and eliminate mistakes, which is especially important in today's hyper-connected, digitally-driven corporate environment. Attending this Business Communication training course, delegates will obtain insights into the steps to improve the communication between the employees can achieve your language and professional goals. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.

The Knowledge Academy’s 1-day Business Communication training course is designed to enlighten the delegates to get elaborated information to convey clear, compelling messages regarding strategy, customer service, and branding in a company. During this training course, delegates will gain a comprehensive understanding of the interpersonal skills in action: communicating face to face. Delegates will get an in-depth understanding of building a brand that will reflect a consistent message tailored to their audience.

It also accommodates the delegates with more knowledgeable concepts, such as:

  • Analysing communication
  • Communication codes and meaning
  • Intercultural communication
  • Understanding organisational change
  • Making communication work

At the end of this training course, delegates will be able to organise and plan business according to the steps in order of importance. They will also be able to get familiar with the information and communications technology (ICT) in organisations. Our highly expert trainer with abundant knowledge has curated this training course to make you write emails, speak fluently at interviews and meetings, give presentations, and network online.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Executive Communication Training​ Course Outline

Module 1: Introduction to Communication

  • What is Communication?
  • Nature of Communication
  • Need and Importance of Communication
  • Types of Communication
  • Communication Loop

Module 2: Leadership and Executive Communication

  • What and Who is a Business Executive?
  • What is Leadership?
  • Skill Set Needed for an Executive
  • Duties of a Business Executive
  • Difference Between Boss, Leader, and Manager
  • Leadership Styles
  • Leadership Communication Style
  • Formal and Informal Communication
  • Communication Channels, Flows, and Networks
  • Principles and Objectives of Leader’s Communication

Module 3: Negotiation and Communicating Effectively  

  • Significance of Listening  
  • Being Assertive  
  • Tools and Techniques for Negotiation
  • Effective Communication for Effective Negotiation
  • Solving Conflict
  • Engaging with Stakeholders
  • Negotiating with Stakeholders 
  • Handling Difficult Situations and Manipulation Professionally  
  • Self-Assessment of Personal Negotiation Style  

Module 4: Business Communication and Writing

  • Essence of Effective Communication
  • Types and Structure Business Letters
  • Responding to Business Letters
  • Essential Business Communication Documents and Modes
    • E-Mail
    • Memorandum
    • Orders
    • Circulars
    • Notice
    • Agenda
    • Meeting Minute
    • Tender Notification

Module 5: Barriers to Effective Communication

  • Different Barriers to Effective Communication
  • Ways to Overcome Communication Barriers
  • Keeping Word Choice and Tone Right for Communication
  • How to Communicate Concisely?
  • Ingredients of Effective Executive Communication
    • Essential Ingredients for Effective Executive Communication

Show moredown

Prerequisites

There are no formal prerequisites to attend this Executive Communication Training course.

Audience

This Executive Communication Training course is ideal for those who want to learn effective Executive Communication skills. However, this training can be more beneficial for professionals working as:

  • Chief Executive Officer (CEO)
  • Chief Experience Officer (CXO)
  • Chief Operating or Operations Officer (COO)
  • Manager
  • Director

Executive Communication Training​ Course Overview

Executive Communication is the process of receiving and sending messages from or to the top leadership in any organisation. It plays an essential role in the success of any organisation as it impacts the performance and outcomes of the whole organisation. Effective Executive Communication helps businesses to create a positive corporate culture, strong business relations, and improve employee morale resulting in satisfied employees. It also helps professionals and organisations to establish communication channels that promote behaviours to support a culture of excellence. Pursuing this training will help individuals to gain the knowledge and skills required to enhance their career prospects in senior job roles.

This 1-day Executive Communication training covers all the essential topics by which delegates will get a comprehensive understanding of executive communication. During this training, they will learn about the need and importance of communication, communication loop, communication types, leadership communication style, etc. They will also learn how to overcome communication barriers, principles and objectives of a leader's communication, the essence of effective communication, and many more concepts. Our highly professional trainer with years of experience in teaching skill courses will conduct this training course and delegates to understand the essentials of Executive Communication.

This training will also cover the various essential topics, such as: 

  • Formal and informal communication
  • Effective communication for effective negotiation
  • Types and structure business letters
  • Keeping word choice and tone right for communication
  • Communication channels, flows, and networks

After attending this Executive Communication Training course, delegates will be able to communicate their messages to the intended audience effectively. They will also be able to apply essential ingredients for effective executive communication and become well versed in using essential business communication methods.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Spoken English Course Outline

Module 1: Basic Language Structure

  • Phonology
  • Morphology
  • Semantics
  • Syntax
  • Major Approaches to Syntax
  • Computational Analysis of Syntax of ancient Indus Symbols
  • Speech Sounds
  • Mode English Language

Module 2: Communication

  • What is Communication?
  • Human Needs and Communication Skills
  • Changing Your Communication Behaviour
  • Communicative Grammar
  • Nonverbal Communication
  • Intercultural Communication

Module 3: English Grammar

  • Verb Tenses
  • Parts of Speech
  • Modal Verbs
  • Parts of the Sentence
  • Gerunds
  • Participles
  • Infinitives
  • Prepositional Phrases
  • Parallel Structures
  • Word Order and Word Choice
  • Word Forms
  • Idioms

Module 4: Pronunciation and Listening Comprehension

  • Syllables
  • Vowels and Word Stress
  • Sentence Focus and Consonants

Module 5: Dialogues

  • What is Dialogue Writing?
  • Points to Remember in Dialogue Writing
  • Tips to Write Dialogue
  • Format of Dialogue Writing
  • Basic Rules

Module 6: Basic Writing Skills

  • Punctuation
  • Grammar
  • Spelling
  • Apostrophes and Abbreviations
  • Improving Writing Skills
  • Filling in Forms
  • Writing Letters
  • Applying for a Job

Module 7: Presentation Skills

  • Personal Appearance
  • Discussions
  • Question and Answer Techniques

Show moredown

Prerequisites

There are no formal prerequisites to attend this Spoken English Training course.

Audience

This Spoken English Training course is suitable for anyone who wants to understand the language well and become fluent enough to speak clearly and confidently.

Spoken English Course Overview

English is an international language that is accepted all over the world and becomes the only common medium for communication in many countries. Skills in spoken language are not only important in building and maintaining relationships but are also important for organisations in understanding and expressing the feelings and emotions of their clients. English broadens individuals' minds, develops emotional skills, and improves the quality of life by providing job opportunities. This training will enable learners to encounter everyone confidently by acquiring the nuances of communication and articulation skills. Having valuable skills in English fluency will help individuals reinvent and recreate their personalities, leading to higher positions at multinational corporations and higher earnings.  

This 1-day Spoken English Training course provides delegates with the fundamentals of the English language, allowing them to communicate more effectively and effortlessly. During this training course, they will learn about computational analysis of the syntax of ancient Indus symbols and modes of the English language to maintain a smooth flow for conveying information. They will also learn to understand another person's ideas and thoughts for meeting career goals quickly. Our highly skilled and professional instructor with years of experience in teaching will conduct this training and provide delegates with acclaimed spoken language courses.

Course Objectives

  • To know the proper structure of making sentences
  • To give a proper idea in simple words to the reader
  • To display a variety of naturally and clearly uttered words
  • To respond verbally or in writing to the spoken words
  • To employ appropriate techniques and overcome any obstacles faced
  • To participate in group tasks and discussions in a professional manner

After attending this training course, delegates will be able to form connections, influence decisions, and motivate change. They will also be able to develop the ability to progress in the working world and in life.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Spoken Arabic Course Outline

Module 1: Introduction to Arabic Language

  • Introduction to Arabic
  • Arabic Alphabet
  • How to Learn Arabic?
  • Where to Learn Arabic?
  • Arabic Words in English
  • Transliteration
  • Features of Arabic Language

Module 2: Greet in Arabic

  • How to Say ‘Hello’?
  • Time-Specific Greetings
  • Rose Water and Arabic Coffee
  • Observing Arab Customs and Traditions
  • Making Introductions
  • Talking About Countries and Nationalities

Module 3: Arabic Grammar

  • Introducing Nouns, Adjectives, and Articles
  • Creating Simple and Verb-Free Sentences
  • Working with Verbs

Module 4: Making Small Talk

  • Asking Key Questions
  • Talking About Yourself and Your Family
  • Making Small Talk on the Job
  • Talking About the Weather
  • Talking Numbers
  • Referring to Days and Months

Module 5: Talking on the Phone

  • Dialling Up the Basics
  • Making Plans Over the Phone
  • Leaving a Message

Module 6: Ways to Pick Up Arabic Quickly

  • Watch Arabic Television
  • Use the Dictionary
  • Read Arabic Newspapers
  • Surf the Internet
  • Use a Language Tape or CD
  • Listen to Arabic Music
  • Make Arabic-Speaking Friends
  • Watch Arabic Movies
  • Eat at a Middle Eastern Restaurant
  • Sing Arabic Songs
  • Arabic Expressions

Show moredown

Prerequisites

There are no formal prerequisites for attending this Spoken Arabic Training course.

Audience

This course is intended for anyone who wants to enhance the art of public speaking in the Arabic language.

Spoken Arabic Course Overview

Arabic is a Central Semitic language that shares many similarities with Hebrew and Aramaic and is used in formal contexts such as media, literature, and newspapers. Arabic increases the demand for skills and allows people to appreciate the region's distinct way of life, cuisine, and literature. Arabic connects hundreds of millions of speakers and adherents of the world's third-largest religion around the world. Studying this training equips learners with basic Arabic grammar to demonstrate good command over the Arabic language. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and increase their earnings in Arab countries.

The Knowledge Academy’s 1-day Spoken Arabic Training course provides delegates with comprehensive knowledge about Arabic and its various features. During this training, they will become familiar with Arabic phrases and expressions that display respect for the Arabic language and culture. They will also learn about how to create simple and verb-free sentences. This course will be led by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of this course.

Course Objectives

  • To get an in-depth knowledge of Arabic languages and its various features
  • To use Arabic to bridge the gap between students and the rest of the world
  • To become familiar with how and where to learn Arabic
  • To learn how to talk about countries and nationalities
  • To learn the basics of how to talk on the phone and leave a message
  • To learn the various Arabic alphabets and alphabet grammar

At the end of this training, delegates will be able to use Arabic in their day-to-day communication in academic and social institution. They will also be able to achieve advanced language proficiency in the areas of language performance.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +44 1344 203999 or Enquire.

Package deals

Our training experts have compiled a range of course packages to compliment a variety of categories in order to help fast track your career. The packages consist of the best possible qualifications in each industry and allows you to purchase multiple courses at a discounted rate.

Swipe for more. Don’t miss out!

Communication Skills Training FAQs

FAQ's

Our Communication Skills courses are available across the world in thousands of locations.
As our courses are aimed at the introductory level, there are no prerequisites.
No, they are our own courses. We have specially designed our courses to cover skills most valuable to employers.
The Knowledge Academy is the Leading global training provider in the world for Communication Skills Training.
The price for Communication Skills Training certification in Philippines starts from $.

Why we're the go to training provider for you

icon

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

icon

Trusted & Approved

We are accredited by PeopleCert on behalf of AXELOS

icon

Many delivery methods

Flexible delivery methods are available depending on your learning style.

icon

High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

Looking for more information on Communication Skills Training