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Course Information

Cross Cultural Communications Outline

Module 1 – Cross-cultural communications

  • Define cross-cultural communication and identify the benefits of cross-cultural communication skills.
  • Identify what can hinder cross-cultural communication.
  • Identify some cultural values and ways of communicating in diverse cultures.
  • Plan and implement strategies to improve cross cultural communication skills.

Module 2 – Cultural Styles

  • Understanding the impact of your cultural style on others
  • Diagnosing the cultural style of others and identifying the differences
  • Understanding, managing, and benefitting from cultural diversity
  • Finding new, more inclusive ways to work together

Module 3 – Effective Communication in Global Virtual Teams

  • Effective Cross-border Communication
  • Use of Language in an International Context
  • Engaging with others virtually
  • More inclusive virtual meetings

 Module 4 – Cultural Diversity

  • Identify and interpret cultural diversity within your organisation
  • Reflect on how culture influences your perspective
  • Develop sensitivity to cultural variations between and within countries
  • Identify how to leverage cultural diversity in teams to produce more creative solutions and make better decisions
  • Identify how to harness the skills and abilities of multicultural individuals in teams

Module 5 – Recap and group discussions

  • Interactive exercises
  • Group Activities
  • Q&A

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Prerequisites of Cross-Cultural Communications Training?

There are no formal prerequisites for this course.

Who should attend this communicatons training course?

This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, to enhance efficacy and productivity within the workplace.

Cross Cultural Communications Overview

The Cross-Cultural Communications training course is designed to enable professionals, working closely with global colleagues, clients, and stakeholders, to overcome cultural barriers and to ensure that natural and meaningful relationships develop.

Leaders and Managers will become more adapt and flexible in global negotiations, conflict resolution and international team-leadership, and better at leading, managing and motivating staff in different countries and cultures. They will learn how to integrate diverse cultural approaches to ensure things are done the right way across the global business.

Team-Members will learn how to make choices about behaviours that can help get things done more successfully when working with people from diverse cultural backgrounds. This will turn regular global teams into culturally intelligent high-performing teams.

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What's included in this communications training course?

  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor
  • Refreshments


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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Cross Cultural Communications Training FAQs


Please arrive at the venue at 8:45am.
There are no formal prerequisites for this course
This course is recommended for anyone who desires improvement of the communication skills of themselves or their employees, to enhance efficacy and productivity within the workplace.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Cross Cultural Communications Training certification in Philippines starts from $995
The Knowledge Academy is the Leading global training provider in the world for Cross Cultural Communications Training.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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We may not have any package deals available including this course. If you enquire or give us a call on +44 1344 203999 and speak to our training experts, we should be able to help you with your requirements.