Business Communication Course Overview

Business Communication Training​ Course Outline

Module 1: Communication Fundamentals

  • What is Business Communication?
  • Process of Communication
  • Communication
  • Elements of Communication
  • Intercultural Communication

Module 2: Communication and Organisations

  • Organisational Culture and Communication
  • Information and Communications Technology (ICT) in Organisations
  • Organisational Structure and Communication

Module 3: Written Communication in Organisations

  • Business Writing: Planning and Organising
  • Effective Business Writing
  • Effective Design and Visual Aids
  • Effective Business Documents

Module 4: Interpersonal Communication in Organisations

  • Effective Interpersonal Communication: Defining Interpersonal Skills
  • Interpersonal Skills in Action: Communicating Face to Face
  • Meetings and Presentations
  • Building Effective Teams

Module 5: Communication and Change

  • Understanding Organisational Change
  • Making Communication Work

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Who should attend this Business Communication Training Course?

The Business Communication Training Course covers essential techniques and best practices to effectively communicate in a professional environment. The course highlights the significance of clear communication, active listening, effective writing, presentation skills, and non-verbal cues. This training course can be beneficial for the professionals who are into business communication, which includes:

  • Business Executives
  • Team Leaders
  • Managers
  • Sales Representatives
  • Customer Service Agents
  • Public Relations Officers
  • Marketing Professionals
  • HR Professionals
  • Corporate Trainers

Prerequisites of the Business Communication Training Course

There are no prerequisites required for the Business Communication Training Course.

Business Communication Training​ Course Overview

Business communication is the exchange of information between individuals within and outside an organisation. Business communication aims to enhance procedures and eliminate mistakes, which is especially important in corporate environment. On attending this Business Communication Training Course, delegates will obtain insights into the steps to improve communication between the employees can achieve your language and professional goals. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.

This 1-day Business Communication Training Course teaches delegates how to communicate strategy, customer service and mainly branding in the company. During this training course, delegates will gain a comprehensive understanding of the interpersonal skills in action: communicating face to face. Delegates will get an in-depth understanding of building a brand that will reflect a consistent message tailored to their audience.

Course Objectives

  • Master effective verbal and non-verbal communication techniques
  • Enhance written communication skills for professional documents
  • Develop active listening and feedback skills
  • Understand cross-cultural communication nuances
  • Handle conflicts and difficult conversations with confidence
  • Craft persuasive and impactful presentations
  • Improve negotiation and networking abilities
  • Foster positive communication in teams and across organisational levels

At the end of this training course, delegates will be able to organise and plan business according to the steps in order of importance. They will also be able to get familiar with the information and communications technology (ICT) in organisations. Our highly expert trainer with abundant knowledge has curated this training course to make you write emails, speak fluently at interviews and meetings, give presentations, and network online.

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What’s included in this Business Communication Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Business Communication Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Communication Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Communication Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Business Communication Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Business Communication Course sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Business Communication Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our Business Communication Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Communication Course FAQs

Business communication is the exchange of information between individuals both within and outside of an organisation.
In this Business Communication training course, there are no formal prerequisites.
This training course is ideal for anyone who wants to attain in-depth knowledge about communication skills efficiently.
Making plans and proposals, executing decisions, reaching agreements, sending and fulfilling orders, successful selling, and effective meetings are the benefits of Business Communication.
Web-based communication, telephone meetings, video conferencing, face-to-face meetings, reports and official documents, presentations, forum boards and FAQs, and surveys are the methods of Business Communication.
Pursuing this Business Communication training course will allow the business to communicate information to a large number of people simultaneously. This obtained information will lead you to attain many greater designations such as chief communications officer, director of communications, public affairs manager, and many other job titles.
Attending this training course, delegates will understand the organisational change, steps to make communication work effectively, intercultural communication, meetings and presentations, organisational and communication, steps to build an effective team, and many other important concepts to increase your calibre.
The price for Business Communication Course certification in Philippines starts from $1295
The Knowledge Academy is the Leading global training provider for Business Communication Course.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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