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Top Exit Interview Questions and Answers you Must Prepare

Leaving a job is a big deal for anyone. It’s a time when Exit Interviews really show how they feel about their job. Companies use these chats to get honest opinions and figure out how to keep their staff happy. By asking about how much people liked their job, the team vibe, and how bosses helped out, Exit Interviews Questions help find out what makes a good work experience. Let’s make it better together!   

Navigating the Exit Interview process can be both enlightening and challenging, but with proper preparation, it becomes an invaluable opportunity. Let's read this blog to explore some common Exit Interview Questions and gain valuable insights from departing employees. It might also help you learn about corporate growth and worker retention strategies.  

Table of Contents 

1) What is an Exit Interview? 

2) 19 Exit Interview Questions  

3) Why are Exit Interviews important? 

4) Conclusion 

What is an Exit Interview? 

An Exit Interview refers to a formal talk held between an employee who just left the organisation and an HR officer or a company leader. It is a medium, where employees can express their suggestions, talk about their experience, and share their reasons for resignation.  

The main point of Exit Interviews in the organisation is to know employee feedback and find the ideal ways for growth, new opportunities, and employee retention strategies. As an essential source of information, companies can utilise it for resolving problems and enhancing employee experience.

 Interview Skills Training

19 Exit Interview Questions

The Exit Interview Questions constitute a broad range of subjects involving the employee's overall experience, reasons for leaving, and recommendations for improvement. The other areas include whether respondents are prompted to say whether they liked the job and if they would recommend the organisation to others. Through the presentation of an extensive list of inquiries, the companies can know the factors of employee turnover and develop the solutions needed to deal with the issue. These queries can significantly increase the employees' job satisfaction and retention levels.

What were the best and worst aspects of your job?

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This question strives to comprehend the viewpoint of a person concerning the job, which includes positive as well as negative moments of the job role. A well-composed response must reveal why the certain job was satisfactory and other motivation features that assisted with the difficulties in that position. 

Sample answer: “The most phenomenal aspect of my work was having the opportunity to work on different projects. I always looked forward to the opportunity of working and solving sophisticated problems with the team. But I found it most discouraging that we had to deal with the ineffective management who could not provide a platform for clear and consistent communication. At times, it got difficult to keep in line with the company's aims and objectives.”

Do you feel valued and recognised within the company?

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This question is designed to understand the way in which the individual would assess his/her self-concept. It also seeks to find out whether or not they have been recognised enough in the organisation.  

Sample answer: “I was a well-reserved member of my team who was appreciated most of the time by my immediate team members. Nevertheless, I did not find recognition at the functional level, where my work appeared to somehow go unnoticed. Even if it received attention, it was being overridden by certain constraints.”

Would you recommend this company to a friend? Why or why not?

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This question investigates the candidate's likelihood to recommend others to the company based on their personal experience. With the recommended action, a good response must stress both the positive aspects of the company, which makes its recommendation worthy. It should include the issues which could possibly be left as drawbacks of this recommendation.

Sample answer: “I would genuinely refer this company to a friend based on its inclusive culture, job career advancement opportunities and the supporting team ambience. Nevertheless, considering the issue of communication gaps and narrow-minded career advancement in some departments, I will talk with them in order to expand their knowledge about the possible negative aspects of their work.”

Do you have any other comments or issues you'd like to address?

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This question offers the candidate an opportunity to raise any additional feedback or concerns they may have about their experience at the company. An effective response should be constructive and provide specific examples or suggestions for improvement.

Sample answer: “One issue I'd like to address is the lack of transparency around decision-making processes, especially regarding changes that directly impact employees. I believe greater transparency would foster trust and improve morale within the team.”

Do you feel your manager supported your success?

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This question aims to assess the candidate's perception of their manager's role in supporting their professional development and success. A comprehensive response should evaluate the level of support received from the manager in terms of guidance, feedback, and opportunities for growth.

Sample answer: “Although my manager offered valuable guidance and feedback on my work, I believe there were opportunities for even greater mentorship and discussions on career development. Furthermore, there were occasions when decisions appeared to favour short-term objectives over long-term career advancement.”

What made you decide to leave?

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This question attempts to understand why the candidate is making the transition from their current job to another. So, they must answer this question in a way that emphasises what led them to part and the reasons that prompted the decision, for example, career advancement, work-life balance, or company culture dissatisfaction.

Sample answer: “The lack of prospects for promotion within my familiar role was the main reason that pushed me to think seriously about quitting this job. Without any chances of conquering new challenges, I felt my career growth was at a stale point, and I began looking elsewhere for growth.”

What feedback would you like to provide about the company to improve the employee experience for future employees?

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This question invites the candidate to offer constructive feedback and suggestions for enhancing the employee experience at the company. A thoughtful response should focus on actionable recommendations that address areas for improvement and promote a positive work environment.

Sample answer: “One suggestion for improving the employee experience would be to implement regular employee feedback surveys to proactively gather insights on the areas for improvement. Alongside, fostering a culture of transparency and open communication might help address the concerns of employees.”

Would you ever consider working for us again?

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This question explores the candidate's openness to returning to the company in the future. An insightful response should consider factors such as career growth opportunities, company culture, and any changes that may influence the candidate's decision.

Sample answer: “While I value my experience at the company and the relationships I've built with colleagues, my decision to leave was driven by a desire for new challenges and opportunities for growth. However, I would be open to considering opportunities to return in the future, depending on the alignment of roles and career objectives.”

What qualities should we look for in your replacement?

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This question aims to gather insights into the candidate's perspective on the key qualities and skills required for success in their role. An effective response should highlight specific traits and competencies that are essential for performing the job effectively.

Must-available attributes in the replacing candidate

Sample answer: “In selecting my replacement, I would recommend looking for someone who can collaboratively work in a fast-paced environment and possesses strong communication skills and attention to detail. Additionally, experience in a relevant domain would be beneficial for success in this role.” 

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How satisfied were you with your role in the organisation?

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This question seeks to gauge the candidate's overall satisfaction with their role within the organisation. A comprehensive response should evaluate various aspects of the role, including job responsibilities, opportunities for growth, and alignment with personal and professional goals.

Sample answer: “Overall, I was moderately satisfied with my role in the organisation. While I enjoyed the opportunity to work on challenging projects and collaborate with talented colleagues, there were certain aspects of the role, such as [specific task or responsibility], that I found less fulfilling.”

What did you think of your onboarding when you first joined?

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This question aims to gather feedback on the candidate's onboarding experience when they initially joined the company. An effective response should evaluate the onboarding process in terms of its effectiveness, clarity of information provided, and overall support received during the transition period.

Sample answer: “My onboarding experience when I first joined the company was positive overall. I appreciated the thorough orientation sessions and the support provided by my manager and team members during the initial transition period. However, there were certain areas where I felt the onboarding process could be improved, such as hiring process.”

Did the job live up to your expectations? If not, why?

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This question seeks to understand whether the candidate's job experience met their expectations. A thoughtful response should compare their initial expectations with the reality of the job role, highlighting any disparities and the reasons behind them.

Sample answer: “While certain aspects of the job exceeded my expectations, such as managing teams, there were other areas where the role fell short of what I had anticipated. For example, I had expected more opportunities for team management but found that it was not a significant part of the role.”

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How would you improve employee morale?

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This question explores the candidate's ideas for boosting morale and creating a positive work environment within the company. An insightful response should offer practical suggestions and strategies for improving employee engagement and satisfaction.

Sample answer: “One way to improve employee morale would be to implement regular team-building activities which foster a sense of camaraderie and connection among team members. Additionally, recognising and celebrating employee achievements and milestones can go a long way in boosting morale and motivation.”

What was the best part of your job?

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This question invites the candidate to reflect on the most enjoyable aspects of their job role. A compelling response should highlight specific experiences, projects, or accomplishments that brought satisfaction and fulfilment to the candidate.
Best aspects of the job

Sample answer: “The best part of my job was the opportunity to work on innovative projects that challenged me to think creatively and problem-solve collaboratively with my team members. I particularly enjoyed completing my tasks and found it rewarding to see the impact of our work on different projects.”

Did you feel like a valuable part of the company?

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This question aims to assess the candidate's sense of value and contribution within the organisation. An effective response should evaluate whether the candidate felt their contributions were recognised and appreciated by colleagues and management. 

Sample answer: “While I believe my contributions were valued by my immediate team members, there were instances where I did not feel fully recognised or appreciated at the organisational level. I believe greater acknowledgement of employee contributions and achievements would help foster a more inclusive and supportive work environment.” 

Did you have all the tools you needed to succeed at your job?

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This question explores whether the candidate had access to the necessary resources and support to perform their job effectively. A comprehensive response should consider factors such as training, technology, and support from colleagues and management. 

Sample answer: “For the most part, I had access to the tools and resources needed to succeed at my job. However, there were occasional instances where I encountered challenges due to different limitations, which impacted my ability to perform certain tasks effectively.” 

Do you feel your job description has changed since you were hired? How?

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This question aims to understand whether the candidate's job responsibilities evolved over time and if there were any discrepancies between their initial job description and actual duties. An insightful response should provide examples and context to illustrate any changes in job expectations. 

Sample answer: “Yes, my responsibilities have shifted slightly towards the duties that I currently perform. Initially, I thought I would be doing mainly tasks related to my experience; however, it turned out that I underwent extra tasks associated with Project Management. But the task of breaking down and growing my skill set often demanded so much time and energy that it became a bit difficult to manage everything.” 

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How can we improve our training and development?

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This question urges the candidate to streamline the training and development sessions within the company. Hence, they must highlight the components, methods, and accessibility that can encourage career development within the organisation. 

Sample answer: “This organisation can explore new options, workshops, demonstrations and workplace learnings to enhance the training and development tactics. I believe that establishing an online database resource and including a mentoring session can encourage employees to put their learning activities into practice.” 

Is there anything else you would like to discuss as you depart the organisation that has not been addressed?

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This question offers the candidate a final opportunity to share any additional concerns, feedback, or insights they may have as they prepare to leave the company. An open-ended response should address any remaining thoughts or reflections the candidate wishes to communicate.
Sample answer: “As I depart the organisation, I would like to express my gratitude for the opportunities I've had and the relationships I've built during my time here. I also want to highlight the importance of team management and suggest further exploration or action to address it in the future.”

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