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Course Information

Business Writing Course Outline 

Module 1: Introduction to Effective Communication

  • Definitions of Effective Communication
  • Verbal and Non-Verbal Communication
  • Aids and Barriers of Effective Communication
  • Why is Effective Communication Important?

Module 2: Effective Communication Writing Essentials

  • Who is Your Audience?
  • Engaging Your Audience
  • 7 C’s of Effective Communication
  • Dealing with Common Errors
  • Apostrophes
  • Why are Apostrophes Important?
  • Quotation Marks, Commas, Semicolons, and Colons
  • Hyphens
  • Dashes
  • Standard Salutations/Greetings and Complimentary Closes
  • Planning, Reviewing, and Sending Written Information

Module 3: Report Writing

  • What is a Report?
  • Effective Report Writing
  • Structure of a Report

Module 4: Key Skills for Effective Communication

  • Reading Skills
  • Applying Reading Skills
  • Effective Reading Skills
  • Effective Listening Skills
  • Positivity and Assertiveness
  • What Does It Mean to Be Assertive?
  • Persuasive Communication and Persuasion
  • What is Influencing?

Module 5: Making Your Pitch

  • What are You Presenting?
  • Key Benefits of Spoken Communication
  • Drawbacks of Spoken Communication
  • Elements of a Professional Presentation
  • Common Public Speaking Fears
  • Common Myths
  • Tips for Public Speaking
  • 5 P’s
  • Visual Aids
  • Presentation Essentials
  • Tips for Timings (and Nerves)

Module 6: 7 C’s of Effective Communication

  • Completeness
  • Conciseness
  • Consideration
  • Clarity
  • Concreteness
  • Courtesy
  • Correctness

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Who should attend this Business Writing Course?

The Business Writing Training Course is designed for a wide range of professionals who aim to enhance their written communication abilities within a corporate context. This Presentation Skills Course can be beneficial to a wide range of professionals, including:

  • Corporate Professionals
  • Managers and Supervisors
  • Sales and Marketing Teams
  • Customer Service Representatives
  • Project Managers
  • Technical Professionals
  • Entrepreneurs and Small Business Owners

Prerequisites of the Business Writing Course

There are no formal prerequisites for this Business Writing Training Course.

Business Writing Course Overview

The Business Writing Course, presented by The Knowledge Academy, addresses the critical need for clear and persuasive writing in professional settings. In an era where information overload is the standard, mastering Business Writing is essential for conveying ideas, building relationships, and achieving professional success.

From marketing executives crafting persuasive content to managers communicating strategic plans, the ability to convey ideas clearly and concisely is a crucial skill. Business professionals, entrepreneurs, marketing and sales teams, and anyone seeking to enhance their written communication skills should aim to master this subject.

The 1-day Presentation Skills Training Course by The Knowledge Academy equips delegates with practical skills to transform their writing. Through interactive sessions and real-world examples, delegates will learn to structure compelling messages, eliminate jargon, and adapt their tone for diverse audiences. This Presentation Skills Course empowers delegates to write with confidence, impact, and precision, ultimately enhancing their ability to influence and persuade in the business context.

Course Objectives:

  • To develop clear and concise Business Writing Skills
  • To craft persuasive and engaging messages
  • To adapt to the writing styles required for different business needs
  • To eliminate common grammar and punctuation errors
  • To create effective reports, emails, and proposals
  • To improve communication with clients and colleagues
  • To enhance professional credibility through writing
  • To implement practical strategies for time-efficient writing

After completing the Business Writing Course, delegates will emerge with a heightened proficiency in written communication. Armed with useful techniques and newfound confidence, they will be well-prepared to tackle various writing challenges.

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What’s included in this Business Writing Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Business Writing Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Business Writing Course FAQs


Business Writing is a form of professional communication used in a corporate setting, encompassing a range of styles and formats such as emails, reports, proposals, and memos. It is characterised by clear, concise, and purposeful language aimed at efficient and effective communication within or between businesses.
To learn Business Writing, you can check out The Knowledge Academy’s courses, especially the Business Writing Skills Course. We offer online and in-person options for all skill levels. These courses cover communication, grammar, and email etiquette.
Participating in a Business Writing Skills Course provides a significant boost to effective communication within and outside an organisation. It refines writing style, ensuring a professional and error-free approach, thereby enhancing the organisation's image.
Professionals in various roles and industries use Business Writing. It's crucial for effective communication among employees in departments like management, marketing, sales, and human resources. This skill is essential for clear and professional communication in the business world. Business Writing Skills Training Courses can help you develop this skill and stand out in the competitive job market.
The objective of Business Writing Courses is to improve the delegates' professional communication skills. It focuses on writing clear and effective business documents like emails and reports, helping individuals succeed in the corporate world by enhancing their writing abilities.
In this Business Writing Skills Training Course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This Business Writing Skills Training Course is ideal for professionals seeking to improve their written communication skills, including managers, team leaders, executives, and employees at all levels who regularly create reports, emails, proposals, and other business-related documents.
Yes, we provide corporate training for this Business Writing Skills Training Course.
The duration of the Business Writing Skills Training Course provided by The Knowledge Academy is 1 day.
The price for Business Writing Course certification in the United Kingdom starts from £895
The Knowledge Academy is the Leading global training provider for Business Writing Course.
Please see our Presentation Skills courses available in the United Kingdom

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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