Administrative Assistant Training Overview

Course syllabus

Who it’s for

What’s included

FAQs

Administrative Assistant Training Course Outline

Module 1: Introduction

  • Introduction to Administrative Assistant
  • Time Management and To-Do List
  • Self-Management
  • Listening and Asking Questions
  • Assertiveness and Communication

Module 2: Productivity Tools

  • Productivity Mind Map
  • Defining Your Priorities
  • 80/20 Rule
  • Productivity Tools
  • Utilising the Eisenhower Box

Module 3: Business Etiquette

  • Handshake and Business Card Etiquette
  • Skill of Making Small Talk
  • Making that Great First Impression
  • Business Dining Etiquette
  • Telephone and Meeting Etiquette

Module 4: Management of Time in a Smart Way

  • Plan Your Day Right
  • Outline Your Day
  • Time Management Tools
  • Pomodoro Technique
  • Overcoming Procrastination

Module 5: Business Writing and Note-Taking System

  • Three Cs of Business Writing
  • Word Agreement
  • Active and Passive Voice
  • Writing Business Letters
  • Note Taking Methods

Module 6: Using Business and Excel Spreadsheet

  • Excel 101
  • Sorting and Organising Data
  • Conditional Formatting
  • Managing Duplicates
  • Basic Data Analysis Techniques

Module 7: Dealing with Difficult People

  • Understanding Difficult Behaviour
  • Five-Step Conflict Resolution Process
  • Techniques for Managing Anger
  • Building Effective Relationships
  • Maintaining Professionalism

Module 8: Minute Taker’s Workshop

  • Role of Minute Taker
  • Preparing for Meetings
  • Minute Taking Techniques
  • Writing Effective Minutes
  • Review and Editing of Minutes
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Who should attend this Administrative Assistant Training?

This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Course can be beneficial for a wider range of professionals, including:

  • Administrative Assistants
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Secretaries
  • Receptionists
  • Team Coordinators
  • Administrative Coordinators

Prerequisites of the Administrative Assistant Training

There are no formal prerequisites for the Administrative Assistant Training Course.

Administrative Assistant Training Course Overview

Administrative assistants are vital to the smooth operation of any organisation, providing essential support to ensure efficiency and productivity. Their roles encompass various tasks, including managing communications, scheduling appointments, and maintaining records, highlighting the growing need for skilled professionals in this field.

Professionals such as Office Managers, Executive Assistants, and Administrative Coordinators will benefit from this training. Those seeking to enhance their organisational skills or transition into administrative roles will also find this course advantageous.

This 1-day course by The Knowledge Academy equips professionals with the skills necessary to excel in administrative roles. Delegates will learn effective communication techniques, time management strategies, and essential software applications that streamline daily tasks. The course focuses on practical skills, enabling delegates to confidently support their teams and improve workplace efficiency.

Course Objectives

  • To develop time management and organisational skills
  • To enhance communication abilities, both written and verbal
  • To manage office documentation and correspondence efficiently
  • To utilise office software and tools proficiently
  • To improve problem-solving and decision-making skills
  • To coordinate meetings and events effectively

Upon completion of the Administrative Assistant Course, delegates will possess practical skills that can significantly enhance their performance in real-world administrative roles, contributing to increased efficiency and professionalism in the workplace.

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What’s included in this Administrative Assistant Training?

  • World-Class Training Sessions from Experienced Instructors          
  • Administrative Assistant Certificate        
  • Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Training Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Administrative Assistant Training with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Administrative Assistant Training industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Training Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CIPD Level 3 Foundation Certificate in People Practice Course sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

classes

Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

money

Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Administrative Assistant Training Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

tailored

Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

budget

Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

building

Team building opportunity

Our Administrative Assistant Training Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Administrative Assistant Training

Our training experts have compiled a range of course packages on a variety of categories in Administrative Assistant Training, to boost your career. The packages consist of the best possible qualifications with Administrative Assistant Training, and allows you to purchase multiple courses at a discounted rate.

Administrative Assistant Training FAQs

What is a Administrative Assistant?

An Administrative Assistant is a professional responsible for supporting daily office operations. Their duties include managing schedules, handling correspondence, organising files, coordinating meetings, and ensuring smooth communication between departments within an organisation.

What is the Administrative Assistant Training about?

This training provides practical skills in office administration, communication, time management, record keeping, and software tools like Microsoft Office. It prepares learners to perform efficiently in supportive roles across business, education, healthcare, and government sectors.

Who should attend this Administrative Assistant Course?

This Administrative Assistant Course is ideal for aspiring Administrative Professionals, Office Assistants, Receptionists, and support staff. It is also suitable for those seeking to refresh or formalise their existing skills with a recognised certification.

Does your organisation offer 24/7 support to candidates registered for the Administrative Assistant Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the Administrative Assistant Course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What is the duration of this Administrative Assistant Training?

This Administrative Assistant Course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.

How long until I receive the course confirmation details?

You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.

What job opportunities will one get on completing the Administrative Assistant Certification Training?

After completing our globally recognised Administrative Assistant Certification, you can pursue roles such as Administrative Assistant, Office Administrator, Executive Assistant, Receptionist, or Clerical Officer in both public and private sectors across a wide range of industries.

What is the next step after completing the Administrative Assistant Course?

After completing the Administrative Assistant Course, you can apply your skills in an administrative role or pursue further training in Office Management, Executive PA, or specialised software courses to advance your career.

What topics are covered in the Administrative Assistant Course?

This Administrative Assistant Course includes topics like communication skills, calendar and diary management, document handling, meeting coordination, office software (Word, Excel, Outlook), customer service, filing systems, professional conduct, and time management.

Can I access materials from multiple devices?

Yes, you can access the course materials from multiple devices, allowing you to study and review content on various platforms such as laptops, tablets, or smartphones, providing flexibility and convenience in managing your learning experience.

How can I register for this Administrative Assistant Training?

To register for the Administrative Assistant Training, visit The Knowledge Academy's website, navigate to the course page, and click on the registration button. Fill in the required details, select your preferred schedule, and complete the payment process.

Will I receive a certification after completing this Administrative Assistant Course?

Yes, after completing this Administrative Assistant Course you will receive a certificate of completion to validate your achievement and demonstrate your proficiency in the course material.

Why choose The Knowledge Academy in the United Kingdom over others?

The Knowledge Academy in the United Kingdom stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this Administrative Assistant Course.

What is the cost/training fees for Administrative Assistant Training in the United Kingdom?

The training fees for Administrative Assistant Trainingin the United Kingdom starts from £995

Which is the best training institute/provider of Administrative Assistant Training in the United Kingdom?

The Knowledge Academy is the Leading global training provider for Administrative Assistant Training.

What are the best PA and Secretarial Course courses in the United Kingdom?

Please see our PA and Secretarial Course courses available in the United Kingdom

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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