Administrative Assistant Training Overview

Administrative Assistant Training Course Outline

Module 1: Introduction

  • Introduction to Administrative Assistant
  • Time Management and To-Do List
  • Self-Management
  • Listening and Asking Questions
  • Assertiveness and Communication

Module 2: Productivity Tools

  • Productivity Mind Map
  • Defining Your Priorities
  • 80/20 Rule
  • Productivity Tools
  • Utilising the Eisenhower Box

Module 3: Business Etiquette

  • Handshake and Business Card Etiquette
  • Skill of Making Small Talk
  • Making that Great First Impression
  • Business Dining Etiquette
  • Telephone and Meeting Etiquette

Module 4: Management of Time in a Smart Way

  • Plan Your Day Right
  • Outline Your Day
  • Time Management Tools
  • Pomodoro Technique
  • Overcoming Procrastination

Module 5: Business Writing and Note-Taking System

  • Three Cs of Business Writing
  • Word Agreement
  • Active and Passive Voice
  • Writing Business Letters
  • Note Taking Methods

Module 6: Using Business and Excel Spreadsheet

  • Excel 101
  • Sorting and Organising Data
  • Conditional Formatting
  • Managing Duplicates
  • Basic Data Analysis Techniques

Module 7: Dealing with Difficult People

  • Understanding Difficult Behaviour
  • Five-Step Conflict Resolution Process
  • Techniques for Managing Anger
  • Building Effective Relationships
  • Maintaining Professionalism

Module 8: Minute Taker’s Workshop

  • Role of Minute Taker
  • Preparing for Meetings
  • Minute Taking Techniques
  • Writing Effective Minutes
  • Review and Editing of Minutes

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Who should attend this Administrative Assistant Training?

This Administrative Assistant Training Course is designed for anyone who wants to learn about the skills involved in becoming an excellent Administrative Assistant. This Administrative Assistant Course can be beneficial for a wider range of professionals, including:

  • Administrative Assistants
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Secretaries
  • Receptionists
  • Team Coordinators
  • Administrative Coordinators

Prerequisites of the Administrative Assistant Training

There are no formal prerequisites for the Administrative Assistant Training Course.

Administrative Assistant Training Course Overview

The role of an Administrative Assistant is pivotal in ensuring smooth and efficient operations within an organisation. This course offers comprehensive training to equip individuals with the necessary skills to excel in this vital position. From managing schedules and communications to overseeing office operations, this course covers all aspects essential for a successful administrative career.

Proficiency as an Administrative Assistant is crucial for maintaining organisational efficiency and productivity. Professionals such as Office Managers, Executive Assistants, and Administrative Staff should aim to master these skills to enhance their effectiveness and career prospects. This course is designed to provide the tools and knowledge required to thrive in these roles.

This 1-day Administrative Assistant Training Course by The Knowledge Academy will help delegates by providing practical insights and hands-on experience in various administrative tasks. Participants will learn to manage time effectively, handle office communications, and utilise essential office software. This training ensures that delegates are well-prepared to handle the demands of their roles with confidence and competence.

Course Objectives

  • To develop time management and organisational skills
  • To enhance communication abilities, both written and verbal
  • To manage office documentation and correspondence efficiently
  • To utilise office software and tools proficiently
  • To improve problem-solving and decision-making skills
  • To coordinate meetings and events effectively

Upon completing the Administrative Assistant Certification Training, delegates will possess a comprehensive skill set that enables them to perform their duties with greater efficiency and professionalism, significantly contributing to the success of their organisation.

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What’s included in this Administrative Assistant Training?

  • World-Class Training Sessions from Experienced Instructors          
  • Administrative Assistant Certificate        
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administrative Assistant Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Administrative Assistant Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Administrative Assistant Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Administrative Assistant Training sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Administrative Assistant Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our Administrative Assistant Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Administrative Assistant Training FAQs

There are no formal prerequisites for the Administrative Assistant Training.
This course is ideal for individuals seeking to enhance their administrative skills, including current Administrative Assistants, Office Managers, and Support Staff. It's also suitable for those aspiring to enter administrative roles, providing essential skills and knowledge to excel in various administrative functions.
Yes, The Knowledge Academy offers support for delegates before, during, and after this course. Our customer support team is available to assist and promptly resolve any issues you may encounter.
In this training course, delegates will have 1-day intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.
This course is a 1-day training course during which delegates participate in intensive learning sessions that cover various course topics.
You should receive the confirmation details for the course within 24-48 hours after registration. If you haven't received it by then, please check your spam folder or contact our support team for assistance.
Completing the Administrative Assistant Certification Training opens up job opportunities such as Office Administrator, Executive Assistant, Receptionist, Data Entry Clerk, and Customer Service Representative. These roles involve managing office tasks, supporting executives, handling communications, and ensuring efficient office operations, providing a solid foundation for a career in administration.
After completing this Administrative Assistant Online Course, you can expect an average salary to be around £22,000 to £24,000 per year. Entry-level positions may start at approximately £20,000, while more experienced roles can offer up to £28,000 annually.
Yes, completing this training is generally straightforward. The course is designed for all skill levels, offering comprehensive instruction in essential administrative tasks, office management, and communication skills. With a structured curriculum and practical exercises, learners can efficiently gain the necessary knowledge and competencies.
Administrative Assistant Training focuses on developing essential office skills, including organisation, communication, and time management. Participants learn to manage schedules, handle correspondence, and support office operations efficiently.
After completing the Administrative Assistant Course, the next step is to seek entry-level administrative positions to gain practical experience. Consider pursuing advanced certifications or specialised training in areas like office management, project coordination, or software proficiency to enhance skills and career prospects. Networking and joining professional organisations can also be beneficial.
The course covers office management, communication skills, time management, scheduling, record keeping, office technology, customer service, and basic financial tasks. It also includes training in Microsoft Office applications, data entry, event planning, and handling correspondence to enhance organisational efficiency and productivity.
Yes, you can access materials from multiple devices. Whether using a smartphone, tablet, or computer, our platform allows seamless synchronisation, ensuring you can continue your learning anytime, anywhere. Just log in to your account on any device to access your materials.
To register for the course, visit The Knowledge Academy’s website, search for the desired course, and click on the "Register Now" button. Follow the prompts to fill in your details and complete the payment process. You will receive a confirmation email with further instructions.
The Knowledge Academy's courses stand out with comprehensive content, experienced trainers, and flexible learning options. It offers globally recognised certifications, practical hands-on training, and 24/7 access to learning resources, ensuring a superior and personalised learning experience compared to other providers.
The training fees for Administrative Assistant Training certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for Administrative Assistant Training.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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