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Microsoft Outlook Training | Microsoft Outlook Training Course

  • Outlook Training in luxury nationwide venues
  • GUARANTEED LOWEST PRICE IN THE INDUSTRY
  • Courses delivered by highly experienced Outlook instructors
  • Competitive pricing and unrivalled choice of course dates
  • All delegates are provided with a detailed user-friendly manual
  • Includes pre & post course email support
  • Enhance your productivity at work
  • Book Online or Call 01344 203999 to speak to a Learning advisor today
Schedule
Course Dates, Locations & Prices (Top) | View Course Info
Course Name Date Location Duration Price Book Online
Microsoft Outlook Masterclass 28/07/2017 Reading
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 28/07/2017 Sheffield
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 28/07/2017 Glasgow
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 28/07/2017 Cardiff
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 04/08/2017 Birmingham
1 day £495 Book now Enquire
Microsoft Outlook Masterclass 04/08/2017 Milton Keynes
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 04/08/2017 Norwich
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 11/08/2017 Manchester
1 day £495 Book now Enquire
Microsoft Outlook Masterclass 11/08/2017 Bristol
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 11/08/2017 Dublin
1 day €795 Book now Enquire
Microsoft Outlook Masterclass 18/08/2017 London
1 day £495 Book now Enquire
Microsoft Outlook Masterclass 18/08/2017 Southampton
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 18/08/2017 Cambridge
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 25/08/2017 Liverpool
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 25/08/2017 Newcastle
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 01/09/2017 Birmingham
1 day £495 Book now Enquire
Microsoft Outlook Masterclass 01/09/2017 Leeds
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 08/09/2017 Manchester
1 day £495 Book now Enquire
Microsoft Outlook Masterclass 08/09/2017 Nottingham
1 day £795 Book now Enquire
Microsoft Outlook Masterclass 15/09/2017 London
1 day £495 Book now Enquire

Course Information (Top) | View Dates & Pricing

Overview

Microsoft Outlook Training

Learn how to use Microsoft Outlook email. Outlook is the Microsoft Office application for arranging and managing e-mail messages, calendars, tasks, notes, contacts and other information. Find out how to manage your time with the Calendar and Tasks features, and connect to a wide variety of email, cloud computing, and social media accounts. You can use Microsoft Outlook to manage all your e-mail messages, your calendar and more. Training includes how to set up Outlook and use Outlook Web Access and Microsoft Exchange. ​

Course Outline

  1. Email Model
    1. How email works
    2. Email Addresses
    3. The benefits of Email
    4. Email Etiquette
    5. Email and Viruses
    6. Digital Signatures
  1. Getting Started with Outlook
    1. Common Outlook Screen Elements
    2. Using the Ribbon
    3. Using Ribbon Key Tips
    4. Showing and Collapsing the Ribbon
    5. Understanding the Backstage View
    6. Understanding the Quick Access Toolbar
    7. Adding Commands to the QAT
    8. Navigating to Outlook Features
    9. The Folder Pane
    10. The to Do Bar
    11. Composing an Email Message
    12. The Message Window
    13. Creating a New Message
    14. Adding an Attachment to a Message
    15. Adding Importance
    16. Requesting Message Receipts
    17. Sending the Message
    18. Creating an AutoSignature
    19. Using an AutoSignature
    20. Removing an AutoSignature
    21. Sending a Courtesy Copy
    22. Sending a Blind Copy
    23. Navigating Messages in a Conversation
    24. Replying to a Message
    25. Replying to a Message in a Conversation
    26. Replying to All Messages
    27. Replying Without the Original Message
    28. Adding Comments to Replies
    29. Getting Replies Sent to Another Address
    30. Forwarding Messages
    31. Finding Related Messages
  1. Working with Attachments
    1. Understanding File Attachments
    2. Inserting a File Attachment
    3. Attaching Other Outlook Items
    4. Previewing Attachments
    5. Saving a File Attachment
    6. Opening a File Attachment
  1. Flagging Messages
    1. About Flags and Reminders
    2. Flagging Messages in the Message List
    3. Sending a Message with a Flag
    4. Adding a Reminder to Your Messages
    5. Changing the Default Quick Click Flag
    6. Removing a Flag
  1. Junk Email
    1. Spamming and Junk Email
    2. Phishing and Junk Email
    3. Understanding Junk Email Options
    4. Marking Messages as Junk Mail
    5. Marking Messages as Safe
    6. Managing the Senders Lists
    7. Importing a Blocked Senders List
    8. Exporting a Blocked Senders List
    9. Deleting Junk Email
  1. Working with the Calendar
    1. Accessing the Calendar
    2. Changing the Calendar Arrangement
    3. Displaying Specific Dates
    4. Navigating Within a Calendar
    5. Changing the Current View
    6. Creating a Second-Time Zone
    7. Removing a Time Zone
    8. Creating a New Calendar
    9. Working with Multiple Calendars
    10. Deleting a Calendar
    11. Sharing Calendars
    12. Understanding the Weather Bar
  1. People
    1. Understanding People View
    2. Understanding the Contact Form
    3. Viewing Your Contacts
    4. Creating a New Contact
    5. Entering Contact Details
    6. Editing Contact Details
    7. Inserting a Contact Picture
    8. Adding Contacts to an Existing Company
    9. Printing Contact Details
    10. Deleting an Unwanted Contact
    11. Recovering a Deleted Contact
    12. Adding a Contact from an Email
    13. Pinning a Contact to Favourites
    14. Contacting a Contact
    15. Contacting a Contact from the People Peek
    16. Forwarding Contacts
    17. Creating a Contact Group
    18. Using a Contact Group
    19. Using a Partial Contact Group
    20. Deleting Members from a Contact Group
    21. Linking Contacts
  1. Tasks
    1. Tasks and the To-Do List
    2. Creating Tasks
    3. Changing Task Views
    4. Sorting Tasks
    5. Working with Tasks
    6. Deleting Tasks
    7. Printing a Task List
  1. Working with Rules
    1. About Rules
    2. Creating a New Rule from a Template
    3. Selecting the Rule Conditions
    4. Selecting the Rule Actions
    5. Selecting the Rule Exceptions
    6. Naming and Reviewing the Rule
    7. Testing the Rule
    8. Managing Existing Rules
  1. Scheduling Meetings
    1. Adding a Contact from an Email
    2. Pinning a Contact to Favourites
    3. Contacting a Contact
    4. Contacting a Contact from the People Peek
    5. Forwarding Contacts
    6. Creating a Contact Group
    7. Using a Contact Group
    8. Using a Partial Contact Group
    9. Deleting Members from a Contact Group
    10. Linking Contacts

Tips and Tricks:

The tips and tricks sections are designed to show you the hidden shortcuts through Outlook which will greatly improve your productivity and efficiency.

FAQs
  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.


  • What is Microsoft Outlook?

    Outlook is a personal information manager from Microsoft, and is part of Microsoft Office. Although often used mainly as an e-mail application, it also provides calendar, task and contact management.


  • What time shall I arrive at the venue?

    Please arrive at the venue for 08:45am


  • What level is best for me within Microsoft Outlook?

    INTRODUCTION - You are able to manage emails and messages. Working with tasks and meeting requests. ADVANCED - You are able to work with public, shared, notes and journal folders. Importing & exporting data.


What's Included?
  • Highly Experienced Instructor
  • Detailed User-Friendly Manual
  • Pre/Post Course Email Support
  • Refreshments
  • Attendance Certificate

best-price      customer-charter

Why Choose us?
  • Certified and Approved

    We're accredited by leading training organisations including AXELOS, BCS, The Chartered Institute of IT, APMG, PMI, The Open Group and many more.


  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.


  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.


  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few


  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.


  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training

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Happy Customers

Individual trainer approach made it an interesting course
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I had a really good experience with The Knowledge Academy. They were the cheapest around at the time and had the most amazing trainer. He was dedicated and passionate. 10/10 from me.
I was worried about paying for a training course from a company I had never used before, but after being with the knowledge academy I would say that they are worth every penny. This is the company to go with if you want to pass.
The location was good and so were the refreshments but for me it was the customer service I received and the trainer we were provided with which impressed me with this company.
Although the course was hard work and I had no social life at all that week, it was well worth it in the end though when I passed! So, in short if you want to pass your exam and course then go with this company - they will get you there.
I would like to thank The Knowledge Academy for helping me get what I needed to get the job I want. I called up the company unsure as to which course i should do and the girl on the end was lovely and so helpful. I attended the course she recommended and i passed! This company does exactly what it says on the tin; their prices are reasonable and their courses are good.
Very in-depth course - I did not realise how much you can do with one piece of software!