Microsoft 365 Copilot And Agent Administration Fundamentals AB-900 Course - in Manchester

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Outline

Module 1: Explore Microsoft 365 Security Foundations

• Introduction
• Analyze the Zero Trust security model
• Implement Zero Trust in Microsoft 365
• Examine Threat Protection and Intelligence in Microsoft 365
• Explore Identity and Authentication in Microsoft 365
• Manage Access and Permissions in Microsoft 365
• Explore Identity and Access Management in Microsoft Entra
• Troubleshoot and Monitor Identity Security

Module 2: Introduction to Microsoft 365 Core Services and Admin Controls

• Introduction
• Explore the Microsoft 365 Ecosystem and Core Service Components
• Explore the Microsoft 365 Admin Center and Key Admin Tools
• Examine Microsoft Exchange, Teams, and SharePoint
• Establish Security, Identity, and Compliance Foundations
• Assign Admin Roles using Role-Based Access Control

Module 3: Protect and Govern Microsoft 365 Data

• Introduction
• Introduction to Microsoft Purview and Data Governance
• Identify and Respond to Data Risks with Microsoft Purview
• Examine Compliance, AI Data Discovery, and eDiscovery
• Explore Oversharing and Data Access governance in SharePoint
• Explore Data Protection in Microsoft 365 Copilot

Module 4: Explore Microsoft 365 Copilot and Agents

• Introduction
• Introduction to Microsoft 365 Copilot
• What are Agents?
• Compare Microsoft 365 Copilot and Agents
• Compare Microsoft 365 Copilot Licensing Models
• Plan and Deploy Microsoft 365 Copilot and Agents
• Explore Real-World Use Cases for Copilot and Agents

Module 5: Perform Basic Administrative Tasks for Microsoft 365 Copilot

• Introduction 
• Manage Copilot Licenses and Pay-As-You-Go Billing
• Monitor and Adjust Pay-As-You-Go Copilot Usage
• Monitor Microsoft 365 Copilot Usage and Adoption
• Manage and Govern Microsoft 365 Copilot Prompts
• Apply Operational Best Practices for Microsoft 365 Copilot

Module 6: Perform Basic Administrative Tasks for Microsoft 365 Copilot Agents

• Introduction
• Create a Microsoft 365 Copilot Chat agent - Part 1
• Create a Microsoft 365 Copilot Chat agent - Part 2
• Create a SharePoint agent
• Test and Edit your Agents
• Manage User Access and Permissions for Agents
• Examine Agent Approval and Governance
• Monitor and Manage the Agent Lifecycle

Who Should Attend This Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course?

This course is designed for professionals responsible for administering, securing, and governing Microsoft 365 environments. It supports individuals involved in AI deployment, tenant management, compliance, and digital workplace transformation initiatives.

• Microsoft 365 Administrators
• IT Administrators
• Security and Compliance Professionals
• Cloud Administrators
• Governance and Risk Managers
• Digital Workplace Managers

Prerequisites of the Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course

There are no formal prerequisites for attending this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course. However, a basic understanding of Microsoft 365 services, cloud concepts, and organisational IT administration can help delegates follow the material more effectively.

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Overview

The Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course introduces delegates to the foundational concepts required to administer Copilot and manage agent experiences securely within Microsoft 365. It focuses on governance, configuration, monitoring, and compliance rather than development.

This training explores Copilot architecture, tenant readiness, security controls, licensing considerations, and responsible AI practices. Delegates gain clarity on how to manage Copilot access, configure policies, and oversee AI usage across organisational environments.

This 1-Day training by The Knowledge Academy helps delegates strengthen their understanding of AI governance within Microsoft 365. It supports secure configuration, effective oversight, and structured adoption of Copilot and agent capabilities.

Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course Objectives

• To understand Microsoft 365 Copilot capabilities and architecture
• To explain how Copilot integrates with Microsoft 365 services
• To configure and manage Copilot settings and permissions
• To administer Microsoft 365 Copilot agents effectively
• To apply security, compliance, and governance controls
• To monitor Copilot usage and manage AI-related risks

Upon completion of this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course, delegates will be able to administer Copilot features confidently and support secure AI deployment within Microsoft 365 environments. Delegates will gain awareness of governance and compliance responsibilities associated with AI adoption.

What’s Included in this Microsoft 365 Copilot and Agent Administration Fundamentals AB-900 Course?

• World-class Training from Experienced Instructors
• Digital Delegate Pack
• Interactive Learning with 24*7 Support