Lean Awareness Training Course in Heathrow

Lean Awareness Training Course Outline

Module 1: Introduction to Lean

• About Lean
• Focus of Lean
• Origins of Lean
• Lean in a Nutshell
• Lean Temple

Module 2: Quality Improvement – PDCA and DMAIC

• Plan Do Check Act
• DMAIC Cycle
• What is DMAIC?

Module 3: Lean Principles

• 5 Lean Principles

Module 4: Seven Wastes

• Muda (Waste)
• Seven Wastes (Muda) of Lean
• Types of Demand
• Failure Demand
• 7 Wastes

Module 5: Value

• What are Customers?
• Who Wants the Outputs?
• Tension Between the VOB and VOC
• What is Mean by Value?
• Path to Value
• Dealing with Values

Module 6: Value Streams and Value Stream Mapping

• Value Stream Terminology
• Process Maps
• Swim Lanes
• Process Mapping
• Typical Process Map Contents and Symbols
• Value Stream Maps
• What is a "Value Stream"?
• Value Stream Mapping
• Process Boxes
• Value Stream Symbols

Module 7: Key Lean Tools and Techniques

• Tools and Techniques
• What is Poka-Yoke?
• Two Main Types of Poka Yoke
• Advantages of Poka Yoke
• Three Poka-Yoke Methods
• What is SMED?
• Why do We Need to Listen to the VOC?
• Determine the Value and Define the Voice of the Customer (VOC)
• VOC Methodology
• Heijunka in a Nutshell
• Description of Pull Systems
• Push Vs Pull Systems
• What are Kanbans?
• Three-Bin System
• Root Cause Analysis
• 5 Whys and How to Complete the 5 Whys?
• Problem Solving Framework
• 7 Steps of Problem Solving
• Prioritisation Tools
• Kaizen, Kaizen Philosophy, and Kaizen Events
• Formal Kaizen Roles and Process
• Features of Lean Teams
• High Performing Teams (HPT)
• Contrasting Team Structures
• Managing Progress and Demonstrating Control

Module 8: Getting Started

• Key Lean Terms and Concepts

Module 9: 5S and the Numbers Game

• What is 5S?
• Steps of 5S
• Numbers Game

Module 10: Leadership and Culture

• Managing Teams
• Role of the Team Leader
• Lean Management
• Self-Managed Team Philosophy
• Lean Manager and the Self-Managed Team
• Leadership and Culture