ISO 22301 Training

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 22301 Foundation Exam

ISO 22301 Foundation Course Outline

Module 1: Introduction to Business Continuity Management Systems

  • What is a BCMS?
  • Management Systems
  • What is Business Continuity Management System?
  • BCM System Process
  • Business Continuity Management (BCM)
  • BCMS Benefits
  • Business Continuity Management Lifecycle
  • Applicability and Objectives

Module 2: Scope of a BCMS

  • Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

  • Fundamental Principles
    • Build a Comprehensive Plan
    • Implement Each Step of the Action Plan
    • Check and Evaluate Results
    • Review and Make Improvements
  • Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

  • Introduction
  • Clauses of ISO 22301
    • Clause 4 – Context of the Organisation
    • Clause 5 – Leadership
    • Clause 6 – Planning
    • Clause 7 – Support
    • Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

  • Introduction to ISO 22301
  • 22301 Standard
  • 22301 Standard Progression
  • 22301 High-level Methodology
  • Implementation Cycle Times

Module 6: BCM Mandatory Documents

  • Clause 4.2.2
  • Clause 4.3
  • Clause 5.3
  • Clause 6.2
  • Clause 7.2
  • Clause 7.4
  • Clause 8.2.1
  • Clause 8.2.2
  • Clause 8.2.3
  • Clause 8.4.1
  • Clause 8.4.2
  • Clause 8.4.3
  • Clause 8.4.4
  • Clause 8.4.5
  • Clause 9.1.1
  • Clause 9.3
  • Clause 10.1

Module 7: Leadership

  • Leadership and Commitment
  • Establishing the Business Continuity Policy
  • Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

  • Overview
  • Impediments to Success
  • Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

  • Management Support
  • Identification of Requirements
  • Business Continuity Policy and Objectives
  • Support Documents for Management System
  • Risk Assessment and Treatment
  • Business Impact Analysis
  • Business Continuity Strategy
  • Business Continuity Plan
  • Training and Awareness
  • Documentation Maintenance
  • Exercising and Testing
  • Post-Incident Reviews
  • Communication with Interested Parties
  • Measurement and Evaluation
  • Internal Audit
  • Corrective Actions
  • Management Review

Module 10: Continual Improvement of a BCMS

  • Continual Improvement
  • BCMS Control System
  • Areas of Continual Improvement

Show moredown

Who should attend this ISO 22301 Foundation Training Course?

The ISO 22301 Foundation Course is designed for professionals seeking a fundamental understanding of Business Continuity Management principles and practices. This course can be beneficial for a wide range of professionals, including:

  • Business Continuity Managers
  • Risk Managers
  • Team Leaders
  • Compliance Officers
  • Business Continuity Coordinators
  • IT Managers
  • Operations Managers

Prerequisites of the ISO 22301 Foundation Training Course

There are no formal prerequisites for this ISO 22301 Foundation Training Course.

ISO 22301 Foundation Course Overview

The ISO 22301 Certification is the globally recognised standard for Business Continuity Management Systems for maintaining operations during crises. This ISO 22301 Training introduces the fundamentals of ISO 22301, explaining its significance in ensuring business continuity and safeguarding against disruptions, thereby fortifying organisations against unforeseen challenges.

Proficiency in the ISO 22301 Training Courses is essential because it equips professionals with the expertise to establish, maintain, and improve a robust business continuity system. This is crucial for Business Leaders, Risk Managers, Auditors, and Compliance Officers. Mastering ISO 22301 empowers them to protect their organisations from operational disruptions, enhance resilience, and gain a competitive edge.

The Knowledge Academy’s 1-day training offers a comprehensive understanding of ISO 22301, focusing on its core principles, concepts, and implementation. Delegates will gain practical insights into developing business continuity strategies and emergency response plans. They'll learn to assess risks and vulnerabilities, ensuring business resilience.

Course Objectives

  • To understand the fundamentals of ISO 22301 and its significance in business continuity
  • To learn to establish, implement, and maintain a Business Continuity Management System (BCMS)
  • To identify critical roles and responsibilities for BCMS implementation
  • To assess and mitigate risks to ensure business continuity
  • To develop emergency response and recovery plans
  • To monitor and measure the effectiveness of a BCMS

Upon completing the ISO 22301 Foundation Training, delegates will gain a comprehensive understanding of business continuity management principles and practices, equipping them with the knowledge to effectively develop and implement business continuity plans within their organisations.

Show moredown

What’s included in this ISO 22301 Foundation Training?

  • ISO 22301 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22301 Foundation Certificate
  • Digital Delegate Pack

Show moredown

ISO 22301 Foundation Training Exam Information 

To achieve the ISO 22301 Foundation Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 22301 Lead Auditor Exam

ISO 22301 Lead Auditor Course Outline

Module 1: Introduction to Business Continuity Management Systems

  • What is a BCMS?
  • Management Systems
  • What is Business Continuity Management System?
  • BCM System Process
  • Business Continuity Management (BCM)
  • BCMS Benefits
  • Business Continuity Management Lifecycle
  • Applicability and Objectives

Module 2: Scope of a BCMS

  • Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

  • Fundamental Principles
    • Build a Comprehensive Plan
    • Implement Each Step of the Action Plan
    • Check and Evaluate Results
    • Review and Make Improvements
  • Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

  • Introduction
  • Clauses of ISO 22301
    • Clause 4 – Context of the Organisation
    • Clause 5 – Leadership
    • Clause 6 – Planning
    • Clause 7 – Support
    • Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

  • Introduction to ISO 22301
  • 22301 Standard
  • 22301 Standard Progression
  • 22301 High-level Methodology
  • Implementation Cycle Times

Module 6: BCM Mandatory Documents

  • Clause 4.2.2
  • Clause 4.3
  • Clause 5.3
  • Clause 6.2
  • Clause 7.2
  • Clause 7.4
  • Clause 8.2.1
  • Clause 8.2.2
  • Clause 8.2.3
  • Clause 8.4.1
  • Clause 8.4.2
  • Clause 8.4.3
  • Clause 8.4.4
  • Clause 8.4.5
  • Clause 9.1.1
  • Clause 9.3
  • Clause 10.1

Module 7: Leadership

  • Leadership and Commitment
  • Establishing the Business Continuity Policy
  • Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

  • Overview
  • Impediments to Success
  • Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

  • Management Support
  • Identification of Requirements
  • Business Continuity Policy and Objectives
  • Support Documents for Management System
  • Risk Assessment and Treatment
  • Business Impact Analysis
  • Business Continuity Strategy
  • Business Continuity Plan
  • Training and Awareness
  • Documentation Maintenance
  • Exercising and Testing
  • Post-Incident Reviews
  • Communication with Interested Parties
  • Measurement and Evaluation
  • Internal Audit
  • Corrective Actions
  • Management Review

Module 10: Continual Improvement of a BCMS

  • Continual Improvement
  • BCMS Control System
  • Areas of Continual Improvement

Module 11: Audit

  • Introduction to Audit

Module 12: Auditing Principles

  • Fundamental Principles
  • Internal Auditing
  • Scope
  • PDCA Cycle

Module 13: Auditing Roles

  • What are the Roles?
  • Organisational Context
  • Management Responsibilities
  • Planning, Support, and Operation
  • Performance Evaluation
  • Improvement

Module 14: Roles and Responsibilities of the Auditor

  • Internal Auditing
  • Roles and Responsibilities
  • Typical Internal Audit

Module 15: Skills of an Internal Auditor

  • Internal Auditing Goals
  • Qualities of an Auditor
  • Auditing Skills

Module 16: Purpose of Internal Auditing

  • 22301 Mission
  • Key Benefits of BCMS

Module 17: Audit Procedures

  • BCMS Audit Process
  • Elements of an Internal Audit
  • Internal Audit Process
  • Required Documentation
  • Supporting Procedural Documentation
  • Required Records and Documentation

Module 18: Audit Triangle

  • Fraud Triangle
  • Tackling the Fraud Triangle

Module 19: Auditing Techniques

  • Classifying Audit Findings
  • On-Site Auditing
  • Remote Auditing Methods

Module 20: Work Document Approach

  • Steps to Certification
  • Certification Audits

Module 21: Business Continuity Control Best Practice

  • Overview
  • BCM Policy
  • Management Commitment
  • Plan How to Deal with an Emergency
  • Impediments to Success
  • Disaster Recovery

Module 22: Planning a Business Continuity Management System (BCMS)

  • Planning a BCMS
  • Steps to Plan a BCMS

Module 23: Implementation of Business Continuity and Writing Procedures

  • Communication
  • Writing a Scenario
  • Delivering the Scenario
  • Implementing a BCMS

Module 24: Business Impact Analysis (BIA) and Risk Assessment

  • Business Impact Analysis
  • Risk Assessment
  • Risk Assessment Methodologies and Implementation
  • Risk Treatment Implementation

Module 25: Incident Management and Emergency Management

  • Overview
    • Incident Management
    • Emergency Management
  • Key Elements of Crisis Management Respond Process

Module 26: Operations Management of a BCMS

  • Introduction to Operations Management of a BCMS

Module 27: Business Continuity Strategies and Solutions

  • General
  • Identification of Strategies and Solutions
  • Selection of Strategies and Solutions
  • Resource Requirements
  • Implementation of Solutions

Module 28: Business Continuity Plans and Procedures

  • General
  • Response Structure
  • Warning and Communication
  • Business Continuity Plans
  • Recovery
  • Evaluation of Business Continuity Documentation and Capabilities

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS

  • Performance Evaluation, Monitoring, and Measurement of a BCMS
  • Key Performance Indicators (KPI)
  • Identifying Indicators of an Organisation
  • Critical Success Factors (CSFs)
  • Writing an Effective Critical Success Factor
  • CSFs for Strategic Planning
  • Performance Evaluation
  • Case Study: Telefonica
  • Cutting Complexity
  • Taking Actions

Module 30: Development of Metrics, Performance Indicators, and Dashboards

  • Development of Metrics
  • KPI Dashboards
  • Steps to Create KPI Dashboards

Module 31: Internal Audit and Management Review of a BCMS

  • Internal Audit
  • Introduction to Management Review
  • Purpose of Management Review
  • Management Review Input
  • Management Review Outputs

Module 32: Improvement and Implementation of a Continual Improvement Program

  • Nonconformity and Corrective Action
  • Continual Improvement
    • Lifelong Learning
    • Tone from the Top
    • Let’s have a Plan
    • Second Opinion
    • Catching up
    • Takeaway

Module 33: Preparing for a BCMS Certification Audit

  • BCMS Certification Audit
    • Choose a Certification Body
    • Certification Audits
    • Surveillance Visits

Module 34: Development of a BCMS and Business Continuity Policies

  • Development of a BCMS
    • Steps for Development of a BCMS
  • Business Continuity Policies

Module 35: Purpose of Management Review

  • Conducting an Audit
  • Core Audit Principles and Concepts
  • Evidence and Risk
  • Preparation of an Audit
  • BCMS Documentation Audit
  • Opening Meeting

Module 36: Directing an ISO 22301 Audit

  • Communication During the Audit
  • Audit Actions
  • Findings from the Audit

Module 37: Manage Auditing Teams, Improve Analysing, and Reporting Skills

  • Introduction
  • Management Audit Procedure
  • Improvement Analysing
  • Data Analyses
  • Root Cause Analysis
  • Reporting Skills

Module 38: Directing an ISO 22301 Audit

  • Components of the Documentation
  • Supporting Procedural Documentation
  • Closing Meeting
  • Assessing Corrective Action Plans
  • ISO 22301 Surveillance Audit
  • Internal Audit Management Programme
  • Second Party Audits

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Who should attend this ISO 22301 Lead Auditor Course?

The ISO 22301 Lead Auditor Training Course is designed to equip professionals to lead and conduct audits of Business Continuity Management Systems (BCMS) based on ISO 22301 standards. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

  • Business Continuity Managers
  • Risk Management Professionals
  • Information Security Experts
  • IT and Technology Continuity Specialists
  • Senior Management and Decision-makers
  • Quality Management Professionals
  • Experienced Auditors

Prerequisites of the ISO 22301 Lead Auditor Course

There are no formal prerequisites for attending this ISO 22301 Lead Auditor Course. However, some knowledge of business continuity principles, risk management, and auditing techniques a greatly benefits a delegate.

ISO 22301 Lead Auditor Course Overview

The ISO 22301 Lead Auditor Course is a specialised training course designed to equip professionals with the skills and knowledge required to conduct audits of Business Continuity Management Systems (BCMS) based on the ISO 22301 standard. In today's dynamic business environment, where disruptions and crises can occur unexpectedly, organisations must ensure the resilience of their operations through effective business continuity management, making this ISO 22301 Training essential.

The ISO 22301 Certification is essential for professionals seeking to lead organisations in business continuity efforts. It's particularly crucial for auditors, compliance officers, and managers responsible for ensuring their company's ability to withstand disruptions. Mastering ISO 22301 principles equips individuals with the knowledge to safeguard their organisation's operations and reputation in the face of unforeseen events.

This intensive 5-day ISO 22301 Lead Auditor Training offered by The Knowledge Academy empowers delegates by offering a condensed yet comprehensive exploration of ISO 22301 Lead Auditor principles. It equips them with the practical skills and knowledge necessary to conduct effective business continuity audits, identify areas of improvement, and develop resilient strategies.

Course Objectives

  • To understand the key concepts and principles of ISO 22301
  • To learn how to plan and conduct ISO 22301 audits effectively
  • To acquire skills in identifying non-conformities and assessing compliance
  • To develop the ability to report audit findings and recommend corrective actions
  • To master the art of evaluating an organisation's business continuity management system
  • To gain insights into the latest industry best practices in business continuity

Upon completion of the ISO 22301 Lead Auditor Course, participants will be equipped with the knowledge, skills, and confidence needed to conduct audits of BCMS effectively. They will be better prepared to assess the maturity of their organisation's business continuity practices, identify gaps in compliance with ISO 22301 requirements, and implement measures to enhance organisational resilience and continuity in the face of disruptions.

Show moredown

What’s included in this ISO 22301 Lead Auditor Course?

  • ISO 22301 Lead Auditor Examination   
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 22301 Lead Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 22301 Lead Auditor Exam Information 

To achieve the ISO 22301 Lead Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 22301 Internal Auditor Exam

ISO 22301 Internal Auditor Course Outline

Module 1: Introduction to Business Continuity Management Systems

  • What is a BCMS?
  • Management Systems
  • What is Business Continuity Management System?
  • BCM System Process
  • Business Continuity Management (BCM)
  • BCMS Benefits
  • Business Continuity Management Lifecycle
  • Applicability and Objectives

Module 2: Scope of a BCMS

  • Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

  • Fundamental Principles
    • Build a Comprehensive Plan
    • Implement Each Step of the Action Plan
    • Check and Evaluate Results
    • Review and Make Improvements
  • Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

  • Introduction
  • Clauses of ISO 22301
    • Clause 4 – Context of the Organisation
    • Clause 5 – Leadership
    • Clause 6 – Planning
    • Clause 7 – Support
    • Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

  • Introduction to ISO 22301
  • 22301 Standard
  • 22301 Standard Progression
  • 22301 High-level Methodology
  • Implementation Cycle Times

Module 6: BCM Mandatory Documents

  • Clause 4.2.2
  • Clause 4.3
  • Clause 5.3
  • Clause 6.2
  • Clause 7.2
  • Clause 7.4
  • Clause 8.2.1
  • Clause 8.2.2
  • Clause 8.2.3
  • Clause 8.4.1
  • Clause 8.4.2
  • Clause 8.4.3
  • Clause 8.4.4
  • Clause 8.4.5
  • Clause 9.1.1
  • Clause 9.3
  • Clause 10.1

Module 7: Leadership

  • Leadership and Commitment
  • Establishing the Business Continuity Policy
  • Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

  • Overview
  • Impediments to Success
  • Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

  • Management Support
  • Identification of Requirements
  • Business Continuity Policy and Objectives
  • Support Documents for Management System
  • Risk Assessment and Treatment
  • Business Impact Analysis
  • Business Continuity Strategy
  • Business Continuity Plan
  • Training and Awareness
  • Documentation Maintenance
  • Exercising and Testing
  • Post-Incident Reviews
  • Communication with Interested Parties
  • Measurement and Evaluation
  • Internal Audit
  • Corrective Actions
  • Management Review

Module 10: Continual Improvement of a BCMS

  • Continual Improvement
  • BCMS Control System
  • Areas of Continual Improvement

Module 11: Audit

  • Introduction to Audit

Module 12: Auditing Principles

  • Fundamental Principles
  • Internal Auditing
  • Scope
  • PDCA Cycle

Module 13: Auditing Roles

  • What are the Roles?
  • Organisational Context
  • Management Responsibilities
  • Planning, Support, and Operation
  • Performance Evaluation
  • Improvement

Module 14: Roles and Responsibilities of the Auditor

  • Internal Auditing
  • Roles and Responsibilities
  • Typical Internal Audit

Module 15: Skills of an Internal Auditor

  • Internal Auditing Goals
  • Qualities of an Auditor
  • Auditing Skills

Module 16: Purpose of Internal Auditing

  • 22301 Mission
  • Key Benefits of BCMS

Module 17: Audit Procedures

  • BCMS Audit Process
  • Elements of an Internal Audit
  • Internal Audit Process
  • Required Documentation
  • Supporting Procedural Documentation
  • Required Records and Documentation

Module 18: Audit Triangle

  • Fraud Triangle
  • Tackling the Fraud Triangle

Module 19: Auditing Techniques

  • Classifying Audit Findings
  • On-Site Auditing
  • Remote Auditing Methods

Module 20: Work Document Approach

  • Steps to Certification
  • Certification Audits

Show moredown

Who should attend this ISO 22301 Internal Auditor Course?

This ISO 22301 Internal Auditor Training Course is designed to cater to professionals who are keen on enhancing their skills in Business Continuity Management and Auditing. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

  • Quality Professionals
  • Business Continuity Managers
  • Risk and Compliance Officers
  • Management Representatives
  • Information Security Professionals
  • Organisational Leaders
  • Operations Managers

Prerequisites of the ISO 22301 Internal Auditor Course

There are no formal prerequisites to attend this ISO 22301 Internal Auditor Course.

ISO 22301 Internal Auditor Course Overview

ISO 22301 is the international standard for Business Continuity Management. An ISO 22301 Internal Auditor is responsible for assessing an organisation's compliance with the ISO 22301 standard. This ISO 22301 Training provides individuals with the skills and knowledge needed to conduct internal audits, identify areas for improvement, and enhance an organisation's business continuity readiness, contributing to its success during disruptions.

Proficiency in ISO 22301 is vital as it helps organisations prepare for and manage disruptions effectively, safeguarding their operations and reputation. This ISO 22301 Training is especially beneficial for professionals involved in business continuity, risk management, and quality assurance, such as Auditors, Compliance Officers, and Managers aiming to master this subject.

The Knowledge Academy’s intensive 2-day ISO 22301 Training empowers delegates with the expertise to navigate ISO 22301's intricate requirements. It offers a deep understanding of the standard's principles, audit processes, and evaluation techniques. Delegates will learn to identify non-conformities, assess risks, and contribute to organisational resilience. Moreover, they'll acquire practical audit skills, confidently enhancing their career prospects.

Course Objectives

  • To develop the skills to plan and conduct effective ISO 22301 audits
  • To learn how to identify non-conformities and assess their significance
  • To gain insights into risk assessment and management within the context of business continuity
  • To explore best practices for reporting and follow-up of audit findings
  • To enhance their ability to contribute to organisational resilience
  • To obtain the knowledge required to achieve ISO 22301 Internal Auditor certification

Upon completing the ISO 22301 Course, delegates will gain a comprehensive understanding of business continuity management principles and practices, equipping them with the knowledge to enhance their organisation's resilience to disruptions. Additionally, they will be well-prepared to develop and implement effective business continuity plans, ensuring smoother operations and reduced downtime in the face of unexpected crises.

Show moredown

What’s included in this ISO 22301 Internal Auditor Course?

  • ISO 22301 Internal Auditor Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22301 Internal Auditor Certificate
  • Digital Delegate Pack

Show moredown

ISO 22301 Internal Auditor Exam Information 

To achieve the ISO 22301 Internal Auditor, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 
  • Open Book/ Closed Book: Closed Book

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 22301 Lead Implementer​ Exam

ISO 22301 Lead Implementation Course Outline

Module 1: Introduction to Business Continuity Management Systems

  • What is a BCMS?
  • Management Systems
  • What is Business Continuity Management System?
  • BCM System Process
  • Business Continuity Management (BCM)
  • BCMS Benefits
  • Business Continuity Management Lifecycle
  • Applicability and Objectives

Module 2: Scope of a BCMS

  • Overview

Module 3: Fundamental Principles and Concepts of Business Continuity

  • Fundamental Principles
    • Build a Comprehensive Plan
    • Implement Each Step of the Action Plan
    • Check and Evaluate Results
    • Review and Make Improvements
  • Business Continuity

Module 4: Clauses 4 to 8 of ISO 22301

  • Introduction
  • Clauses of ISO 22301
    • Clause 4 – Context of the Organisation
    • Clause 5 – Leadership
    • Clause 6 – Planning
    • Clause 7 – Support
    • Clause 8 – Operations

Module 5: Overview of ISO 22301 Standard

  • Introduction to ISO 22301
  • 22301 Standard
  • 22301 Standard Progression
  • 22301 High-level Methodology
  • Implementation Cycle Times

Module 6: BCM Mandatory Documents

  • Clause 4.2.2
  • Clause 4.3
  • Clause 5.3
  • Clause 6.2
  • Clause 7.2
  • Clause 7.4
  • Clause 8.2.1
  • Clause 8.2.2
  • Clause 8.2.3
  • Clause 8.4.1
  • Clause 8.4.2
  • Clause 8.4.3
  • Clause 8.4.4
  • Clause 8.4.5
  • Clause 9.1.1
  • Clause 9.3
  • Clause 10.1

Module 7: Leadership

  • Leadership and Commitment
  • Establishing the Business Continuity Policy
  • Communicating the Business Continuity Policy

Module 8: Management Roles and Responsibilities

  • Overview
  • Impediments to Success
  • Aids to Success

Module 9: Implementation Phases of the ISO 22301 Framework

  • Management Support
  • Identification of Requirements
  • Business Continuity Policy and Objectives
  • Support Documents for Management System
  • Risk Assessment and Treatment
  • Business Impact Analysis
  • Business Continuity Strategy
  • Business Continuity Plan
  • Training and Awareness
  • Documentation Maintenance
  • Exercising and Testing
  • Post-Incident Reviews
  • Communication with Interested Parties
  • Measurement and Evaluation
  • Internal Audit
  • Corrective Actions
  • Management Review

Module 10: Continual Improvement of a BCMS

  • Continual Improvement
  • BCMS Control System
  • Areas of Continual Improvement

Module 11: Audit

  • Introduction to Audit

Module 12: Auditing Principles

  • Fundamental Principles
  • Internal Auditing
  • Scope
  • PDCA Cycle

Module 13: Auditing Roles

  • What are the Roles?
  • Organisational Context
  • Management Responsibilities
  • Planning, Support, and Operation
  • Performance Evaluation
  • Improvement

Module 14: Roles and Responsibilities of the Auditor

  • Internal Auditing
  • Roles and Responsibilities
  • Typical Internal Audit

Module 15: Skills of an Internal Auditor

  • Internal Auditing Goals
  • Qualities of an Auditor
  • Auditing Skills

Module 16: Purpose of Internal Auditing

  • 22301 Mission
  • Key Benefits of BCMS

Module 17: Audit Procedures

  • BCMS Audit Process
  • Elements of an Internal Audit
  • Internal Audit Process
  • Required Documentation
  • Supporting Procedural Documentation
  • Required Records and Documentation

Module 18: Audit Triangle

  • Fraud Triangle
  • Tackling the Fraud Triangle

Module 19: Auditing Techniques

  • Classifying Audit Findings
  • On-Site Auditing
  • Remote Auditing Methods

Module 20: Work Document Approach

  • Steps to Certification
  • Certification Audits

Module 21: Business Continuity Control Best Practice

  • Overview
  • BCM Policy
  • Management Commitment
  • Plan How to Deal with an Emergency
  • Impediments to Success
  • Disaster Recovery

Module 22: Planning a Business Continuity Management System (BCMS)

  • Planning a BCMS
  • Steps to Plan a BCMS

Module 23: Implementation of Business Continuity and Writing Procedures

  • Communication
  • Writing a Scenario
  • Delivering the Scenario
  • Implementing a BCMS

Module 24: Business Impact Analysis (BIA) and Risk Assessment

  • Business Impact Analysis
  • Risk Assessment
  • Risk Assessment Methodologies and Implementation
  • Risk Treatment Implementation

Module 25: Incident Management and Emergency Management

  • Overview
    • Incident Management
    • Emergency Management
  • Key Elements of Crisis Management Respond Process

Module 26: Operations Management of a BCMS

  • Introduction to Operations Management of a BCMS

Module 27: Business Continuity Strategies and Solutions

  • General
  • Identification of Strategies and Solutions
  • Selection of Strategies and Solutions
  • Resource Requirements
  • Implementation of Solutions

Module 28: Business Continuity Plans and Procedures

  • General
  • Response Structure
  • Warning and Communication
  • Business Continuity Plans
  • Recovery
  • Evaluation of Business Continuity Documentation and Capabilities

Module 29: Performance Evaluation, Monitoring, and Measurement of a BCMS

  • Performance Evaluation, Monitoring, and Measurement of a BCMS
  • Key Performance Indicators (KPI)
  • Identifying Indicators of an Organisation
  • Critical Success Factors (CSFs)
  • Writing an Effective Critical Success Factor
  • CSFs for Strategic Planning
  • Performance Evaluation
  • Case Study: Telefonica
  • Cutting Complexity
  • Taking Actions

Module 30: Development of Metrics, Performance Indicators, and Dashboards

  • Development of Metrics
  • KPI Dashboards
  • Steps to Create KPI Dashboards

Module 31: Internal Audit and Management Review of a BCMS

  • Internal Audit
  • Introduction to Management Review
  • Purpose of Management Review
  • Management Review Input
  • Management Review Outputs

Module 32: Improvement and Implementation of a Continual Improvement Program

  • Nonconformity and Corrective Action
  • Continual Improvement
    • Lifelong Learning
    • Tone from the Top
    • Let’s have a Plan
    • Second Opinion
    • Catching up
    • Takeaway

Module 33: Preparing for a BCMS Certification Audit

  • BCMS Certification Audit
    • Choose a Certification Body
    • Certification Audits
    • Surveillance Visits

Module 34: Development of a BCMS and Business Continuity Policies

  • Development of a BCMS
    • Steps for Development of a BCMS
  • Business Continuity Policies

Show moredown

Who should attend this ISO 22301 Lead Implementer Course?

The ISO 22301 Lead Implementer Training Course equips professionals with the knowledge and skills required to implement and manage a BCMS in accordance with the ISO 22301 standard. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

  • Business Continuity Managers
  • Risk Management Professionals
  • Information Security Experts
  • Operational Continuity Planners
  • Compliance Officers
  • Quality Management Professionals
  • Senior Managers

Prerequisites of the ISO 22301 Lead Implementer Course

There are no formal prerequisites for attending this ISO 22301 Lead Implementer Course.

ISO 22301 Lead Implementer Course Overview

ISO 22301 Lead Implementer Course equips individuals with the knowledge and skills to implement and manage a Business Continuity Management System (BCMS). Continuity planning is paramount to ensure organisations can withstand disruptions. This course's relevance lies in its ability to prepare professionals to safeguard businesses against unforeseen challenges, ensuring they remain resilient.

Proficiency in ISO 22301 Certification Training is essential for professionals involved in business continuity management, risk management, or anyone responsible for ensuring an organisation's continuous operation. Mastering this subject is crucial as it empowers professionals to establish robust BCMS, enhancing an organisation's ability to recover from crises efficiently.

The Knowledge Academy’s intensive 3-day ISO 22301 Training provides delegates practical insights into implementing ISO 22301. Through interactive sessions and case studies, delegates will learn to assess business continuity needs, establish a BCMS framework, and continually improve it. Delegates will gain the confidence and expertise to navigate the complex business continuity landscape, ensuring their organisations are well-prepared for unforeseen disruptions.

Course Objectives

  • To understand the principles and concepts of Business Continuity Management
  • To master the requirements of ISO 22301 and its application in various organisational contexts
  • To learn how to establish and maintain a BCMS that complies with ISO 22301
  • To gain expertise in risk assessment and business impact analysis
  • To explore incident response and recovery planning
  • To understand the importance of monitoring, reviewing, and continually improving the BCMS

Upon completing the ISO 22301 Lead Implementer Training, delegates will gain the expertise to develop robust business continuity plans, ensuring their organisations are well-prepared to mitigate and recover from disruptive incidents. Additionally, they will acquire the knowledge and skills to enhance operational resilience, minimise downtime, and safeguard their company's reputation in the face of unforeseen challenges.

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What’s included in this ISO 22301 Lead Implementer Course?

  • ISO 22301 Lead Implementer Examination   
  • World-Class Training Sessions from Experienced Instructors 
  • ISO 22301 Lead Implementer Certificate
  • Digital Delegate Pack

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ISO 22301 Lead Implementer​ Exam Information

To achieve the ISO 22301 Lead Implementer​, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice  
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes
  • Open Book/ Closed Book: Closed Book  

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 22301 Certified Business Continuity Management Exam

ISO 22301 Certified Business Continuity Management Course Outline

Module 1: Introduction

  • Business Continuity Management
  • Scope
  • Terms and Definitions

Module 2: Context of the organisation

  • Understanding the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Business Continuity Management System
  • Business Continuity Management System
  • BCMS System Process

Module 3: Leadership

  • Leadership and Commitment
  • Policy
  • Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to address Risks and Opportunities
  • Business Continuity Objectives and Planning to Achieve Them
  • Planning Changes to the Business Continuity Management System

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Module 6: Operation

  • Operational Planning and Control
  • Business Impact Analysis and Risk Assessment
  • Business Continuity Strategies and Solutions
  • Business Continuity Plans and Procedures
  • Exercise Programme
  • Evaluation of Business Continuity Documentation and Capabilities

Module 7: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement

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Who should attend this ISO 22301 Certified Business Continuity Management Training Course?

The ISO 22301 Certified Business Continuity Management Course is tailored for professionals responsible for ensuring the resilience and continuity of business operations. This ISO 22301 Certification Course can be beneficial for a wide range of professionals, including:

  • Business Continuity Managers
  • Risk Managers
  • Emergency Response Coordinators
  • Disaster Recovery Specialists
  • Compliance Officers
  • IT Managers
  • Operations Managers

Prerequisites of the ISO 22301 Certified Business Continuity Management Training Course

There are no formal prerequisites for this ISO 22301 Certified Business Continuity Management Course. However, familiarity with Business Continuity principles and concepts can be beneficial for the delegates.

ISO 22301 Certified Business Continuity Management Course Overview

The ISO 22301 Certified Business Continuity Management Course is a comprehensive training designed to equip professionals with the knowledge and skills necessary to develop, implement, and maintain effective Business Continuity Management Systems (BCMS) based on the ISO 22301 standard. In today's volatile business landscape, where organisations face various threats and disruptions, having a robust business continuity management system is crucial.

The ISO 22301 Certification is vital for professionals across various domains, including Business Leaders, Risk Managers, IT Specialists, and Compliance Officers. Mastering this subject enables them to mitigate and respond to disruptions proactively, ensuring business operations remain robust and compliant with industry standards.

This intensive 3-day ISO 22301 Certified Business Continuity Management Course offered by The Knowledge Academy, equips delegates with the knowledge and practical skills to develop, implement, and manage a comprehensive business continuity management system. They will learn to assess risks, create resilience strategies, and establish effective response protocols. By the end of the ISO 22301 Training, delegates will be better prepared to protect their organisations from potential crises.

Course Objectives

  • To understand the fundamental principles and concepts of ISO 22301
  • To develop a business continuity policy tailored to organisational needs
  • To conduct a risk assessment and establish recovery time objectives
  • To create a robust business continuity plan and response procedures
  • To implement effective incident and crisis management strategies
  • To establish a monitoring and continuous improvement framework

Upon completing the Certified Business Continuity Management Course, delegates will gain a comprehensive understanding of industry best practices for mitigating and managing disruptions, ensuring their organisations' resilience in the face of unforeseen challenges.

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What’s included in this ISO 22301 Certified Business Continuity Management Training Course?

  • ISO 22301 Certified Business Continuity Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • ISO 22301 Certified Business Continuity Management Certificate
  • Digital Delegate Pack

Show moredown

ISO 22301 Certified Business Continuity Management Exam Information

To achieve the ISO 22301 Certified Business Continuity Management, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes 

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.

Package deals for ISO 22301 Training

Our training experts have compiled a range of course packages on a variety of categories in ISO 22301 Training, to boost your career. The packages consist of the best possible qualifications with ISO 22301 Training, and allows you to purchase multiple courses at a discounted rate.

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ISO 22301 Training FAQs

ISO 22301 is a global standard for business continuity management, helping organisations plan for and recover from disruptions to critical operations. It ensures resilience by identifying risks and implementing recovery strategies, minimising downtime.
ISO 22301 is essential for organisations aiming to ensure business continuity during disruptions like natural disasters or cyberattacks. It demonstrates a commitment to resilience and risk management, building stakeholder trust, and safeguarding critical operations.
ISO 22301 outlines the requirements for establishing, implementing, maintaining, and continually improving a business continuity management system. It includes measures for risk assessment, business impact analysis, and strategies for ensuring an organisation's resilience in the face of disruptions.
This ISO 22301 Certification ensures better business continuity, risk management, and resilience, improving customer confidence and compliance and offering a competitive advantage.
This ISO 22301 Training teaches individuals and organisations how to create and maintain effective business continuity plans, ensuring they can respond to and recover from disruptions or crises. It helps meet the requirements of the ISO 22301 standard, promoting business resilience.
The prerequisites for ISO 22301 Training Courses can vary depending on the specific course. Check each course specifically to know in detail.
The duration of our 22301 Certification Courses varies depending on the course you choose to pursue, but they last 1 to 5 days.
After completing ISO 22301 Training Courses, individuals can pursue job opportunities such as Business Continuity Manager, Disaster Recovery Manager, Risk Manager, Compliance Manager, Emergency Response Coordinator, Business Continuity Consultant, and Continuity Planner.
This ISO 22301 Training will help in practical implementation of ISO 22301 standards by providing participants with the knowledge, skills, and tools needed to develop, implement, and maintain effective Business Continuity Management Systems (BCMS).
Yes, we provide self-paced Online ISO 22301 Training.
In the ISO 22301 Certification Course, you'll learn about business continuity management, risk assessment, incident response planning, and strategies to ensure organisational resilience recovery.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking ISO 22301 Training.
Please see our ISO 22301 Training courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider for ISO 22301 Training.
The training fees for ISO 22301 Training in the United Kingdom starts from £2495.
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