ISO 17020 Foundation Training Overview

ISO 17020 Foundation Training Course Outline

Module 1: Introduction to ISO 17020

  • Introduction
  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Inspection Bodies

  • What is Inspection?
  • Introduction to Inspection Bodies
  • Goals and Requirements of Inspection Bodies
  • Inspection According to ISO
  • Important Functions of Inspection
  • Types of Inspection Bodies
  • Inspection Body Accreditation

Module 3: Inspection Procedure

  • Select and Prepare
  • Conduct Intelligence Led Inspection
  • Report, Record, Follow Up, Close Out, and Evaluate

Module 4: Quality Management and Improvement Overview

  • What is Quality Management?
  • Introduction to Quality Improvement
  • Basics of Quality Improvement
  • Quality Improvement Process
  • Methods of Quality Improvement Management
  • Benefits of Improving Quality

Module 5: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 6: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 7: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Show moredowndown

Who should attend this ISO 17020 Foundation Training Course?

This ISO 17020 Foundation training is suitable for individuals who are involved in inspection activities, quality management, and conformity assessment processes. This course will benefit the following professionals:

  • Quality Professionals
  • Stakeholders
  • Auditors
  • Lead Inspectors
  • ISO Internal Auditors
  • ISO Quality Managers
  • Team Leaders

Prerequisites of the ISO 17020 Foundation Training Course

There are no formal prerequisites for this ISO 17020 Foundation Training Course. However, prior experience in incident investigation is recommended but not mandatory. Also, familiarity with types of incidents that can occur might prove to be beneficial for the delegate.

ISO 17020 Foundation Training Course Overview

ISO 17020 Training is vital in today's quality assurance landscape as it forms the cornerstone for inspection bodies' credibility and competence. This training course, ISO 17020 Foundation Training, plays a pivotal role in ensuring that professionals understand the intricacies of ISO 17020 and its application in inspection practices. It provides a solid foundation for individuals and organisations seeking to align their inspection processes with international standards, thereby enhancing their reputation and trustworthiness in the industry.

Mastering ISO 17020 is essential for professionals engaged in inspection activities, quality management, and auditing. Inspection bodies must adhere to these standards to guarantee the quality, impartiality, and consistency of their services. By acquiring expertise in ISO 17020, professionals can safeguard the integrity of inspection results and demonstrate their commitment to delivering reliable and unbiased inspection services.

The Knowledge Academy's 1-day ISO 17020 Foundation Training equips delegates with practical insights into ISO 17020's requirements. It demystifies the standard's complexities, allowing professionals to grasp the nuances of inspection, accreditation, and quality assurance. This training empowers delegates to implement ISO 17020 effectively within their organisations, ensuring compliance, enhancing inspection quality, and ultimately achieving accreditation.

Course Objectives

  • To learn about facilities and equipment requirements for inspection
  • To understand the methods and processes of ISO standards
  • To identify the standard management system requirements for inspection
  • To get knowledge of how to improve the methods in quality management
  • To know about the report, record, and follow-up in the inspection procedure
  • To provide guidelines for developing a quality management system

At the end of this training, delegates will be able to create a successful quality management system that will work as a foundation for continuous performance improvement. They will also be able to handle a separate QMS component to maintain high laboratory standards.

Show moredowndown

What’s included in this ISO 17020 Foundation Training Course?

  • ISO 17020 Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • The ISO 17020 Foundation Examination Training Course Certificate
  • Digital Delegate Pack

Show moredowndown

ISO 17020 Foundation Exam Information 

To achieve the ISO 17020 Foundation Training, candidates will need to sit for an examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 30 
  • Total Marks: 30 Marks 
  • Pass Mark: 50%, or 15/30 Marks 
  • Duration: 40 Minutes  

Show moredowndown

Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ISO 17020 Foundation Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's ISO 17020 Foundation Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's ISO 17020 Foundation Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led ISO 17020 Foundation Training sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite ISO 17020 Foundation Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our ISO 17020 Foundation Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

ISO 17020 Foundation Training FAQs

The International Organisation for Standardisation (ISO) is an independent international organisation that develops standards, frameworks, principles, and requirements needed for evaluating and reporting various systems and bringing consistency to businesses' working globally.
There are no formal prerequisites to attend this ISO 17020 Foundation Training course.
This ISO 17020 Foundation Training course is ideal for anyone who wants to understand the requirements of ISO 17020 and the inspection body accreditation process.
ISO 17020 is a standard that specifies the competency of an inspection body as well as the objectivity and consistency of its inspection activities. Numerous authorities have created the ISO 17020 conformity assessment requirements to boost confidence and uniformity in their inspection efforts.
This training helps individuals to understand the requirements of the standard in relation to their own organizations, achieve or enhance their compliance with ISO/IEC 17020.
ISO 17020 is an essential standard for any company that wants to conduct inspections on behalf of other companies, clients, or government agencies.
This ISO 17020 Foundation Training course will cover various concepts such as impartiality and independence, subcontracting, personnel, confidentiality, benefits of improving quality, functions of inspection, select and prepare, and types of inspection bodies.
The training fees for ISO 17020 Foundation Training certification in the United Kingdom starts from £1295
The Knowledge Academy is the Leading global training provider for ISO 17020 Foundation Training.
Please see our ISO 17020 Training courses available in the United Kingdom
Show more down

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

barclays Logo
deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo

Looking for more information on ISO 17020 Training?

backBack to course information

Get a custom course package

We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.



Special Discounts




Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.



Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.