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Course Information

Facilitation Skills Training Course Outline

This course covers the following topics:

Module 1: Introduction to Facilitation

  • What is Facilitation?
  • Principles of Facilitation

Module 2: Benefits of Facilitation

  • Benefits of Facilitation Skills

Module 3: Importance of Facilitation

  • Importance of Facilitation

Module 4: Facilitation Roles and Responsibilities

  • Role of Facilitators
  • Participants
  • Recorder (scribe) and the Timekeeper
  • Workshop Owner

Module 5: Main Stages in any Workshop

  • Main Stages in any Workshop
  • Before the Workshop
  • During the Workshop
  • Why Do We Have Meetings/Workshops?
  • Disadvantages of Meeting/Workshops

Module 6: Ground Rules

  • During the Workshop
  • After the Workshop

Module 7: Role of Facilitator

  • Role of Facilitators

Module 8: Techniques Contained Within the Toolkit

  • Facilitators Toolkit
  • Role of Facilitators (Types of Questions)
  • Target Audience
  • Audience Participation
  • Space

Module 9: Process and Content Facilitation

  • Process and Content Facilitation

Module 10: Core Practices and Skills Required

  • Facilitation Skills
  • Conversation

Module 11: Handling Conflict

  • How to Manage Conflict?
  • Process of Handling Conflict Positively
  • Defining Your Communication Challenges
  • Understanding Team Dynamics

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There are no formal prerequisites for attending this Facilitation Skills Training course.


This course is intended for anyone who wants to work individually, lead a project team, or manage a department effectively.

Facilitation Skills Training Course Overview

Facilitation is a technique mostly practiced by trainers to assist learners retain, gain, and implement knowledge and skills in an organisation. Facilitation skills allow individuals and group of people to work together to improve an organisation's productivity. It helps individuals to help other people over various processes for achieving business objectives that improve an individual's participation and talent. Nowadays, Facilitation skills are beneficial for many businesses because they improve productivity, resolve conflicts, and enhance teamwork efficiently. A facilitator offers the structure and process that enables groups to function effectively to make high-quality decisions. By holding the required knowledge and skills of facilitation, individuals can get a wide-range of job opportunities to work as a successful facilitator in an organisation. 

This 1-day Facilitation Skills training course provides delegates with a comprehensive knowledge of why facilitation skills are essential to individuals and organisations and how it helps individuals to achieve a practical understanding of the facilitation process. During this interactive training, delegates will understand various concepts such as benefits of Facilitation Skills, audience participation, importance of facilitation, process of handling conflict positively, and many more. The Knowledge Academy's expert trainers will conduct this training and provide you with the required knowledge of how to play a facilitator's role in an organisation effectively. 

Delegates will learn the following topics: 

  • Principles of Facilitation
  • Benefits of Facilitation Skills
  • How to manage conflict
  • Target audience
  • Understanding team dynamics
  • Core practices and skills required

After attending this Facilitation Skills training course, delegates will be able to effectively work as a facilitator in their desired organisations effectively. They will also be able to lead others how to solve the problems and achieve objectives without offering solutions. 

If individuals in a team, leading a project team, heading up a working group or managing a department are recommended to attend our other courses as well, which comes under the Industry Training topic.

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What's included in this Facilitation Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Facilitation Skills Training FAQs


Facilitation skills refer to the ability to guide and lead a group through a process or discussion to achieve specific goals or outcomes. These skills involve effective communication, active listening, problem-solving, conflict resolution, and decision-making.
Improving facilitation skills requires practice, feedback, and ongoing learning. You can take courses, attend workshops or conferences, read books or articles, and seek feedback from others to enhance your facilitation skills.
Facilitation skills are essential in many business settings as they can help to improve productivity, resolve conflicts, and enhance teamwork. Facilitators can provide the structure and process needed to enable groups to function effectively and make high-quality decisions.
The communication skills that are required to become a good facilitator include active listening, focusing and pacing, recognising progress, and observing.
In this Facilitation Skills Training course, you will learn about facilitation, the principles of facilitation, the role and responsibilities of a facilitator, the importance of facilitation, the process of handling conflict positively, various facilitation skills, and other related concepts.
The price for Facilitation Skills Training certification in the United Kingdom starts from £895
The Knowledge Academy is the Leading global training provider for Facilitation Skills Training.
Please see our Industry Training courses available in the United Kingdom

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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We may not have any package deals available including this course. If you enquire or give us a call on 01344203999 and speak to our training experts, we should be able to help you with your requirements.