IATA Foundation in Travel and Tourism Overview

IATA Foundation in Travel and Tourism

Module 1: Travel and Tourism

  • Introduction of Tourism
  • Concepts of Tourism
  • Tourism System
  • Social Aspects of Tourism
  • Components of Tourism

Module 2: Travel Insurance

  • What is Travel Insurance?
  • Trip Cancellation
  • Baggage and Personal Effects Coverage
  • Purchasing Travel Insurance
  • Types of Travel Insurance
  • Benefits of Travel Insurance

Module 3: Travel Services

  • Travel Agencies
  • Online Travel Agents
  • Tour Operators
    • Inbound, Outbound, and Receptive Tour Operators
  • Destination Marketing Organisation
  • Business Travel Planning and Reservations
  • Destination Management Companies

Module 4: Plan and Reserve Travel Itineraries

  • Gather Important Information
    • Make a List
    • Map Your Stops
    • Create a Budget
    • Stay Flexible
  • Organising Your Itinerary
    • Record Information
    • Organise Travel Information
    • Keep Hard Copy
    • Create a Data Base
    • Account for Your Responsibilities

Module 5: Customer Service and Loyalty

  • What is Customer Loyalty?
  • Effective Customer Loyalty Techniques
    • Understand Customer Base
    • Create a Community
    • Interact on Social Media
    • Offer Travel Advice
    • Personalise Communication

Module 6: Global Distribution System

  • What is a Global Distribution System?
  • What is GDS in the Hotel Industry?
  • How Does GDS Work in Travel?
  • What are the Major GDS Software’s?
  • Benefits of a GDS for Hotel
  • How to Access Leading GDSs with GDS Software?
  • How can a GDS can Assist in Capturing Cruise Travel Bookings?

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Who should attend this IATA Foundation in Travel and Tourism Training Course?

The IATA Foundation in Travel and Tourism Course is designed for individuals who are interested in starting a career in the travel and tourism industry. This course is beneficial for various professionals including:

  • Customer Service Professionals
  • Airport Personnel
  • Airline Personnel
  • Travel Bloggers and Influencers
  • Business Owners in Tourism
  • International Relations Professionals
  • Tourism Educators

Prerequisites of the IATA Foundation in Travel and Tourism Training Course

There are no formal prerequisites for attending this IATA Foundation in Travel and Tourism Course.

IATA Foundation in Travel and Tourism Training Course Overview

The IATA Foundation in Travel and Tourism Course provides a comprehensive introduction to the dynamic world of travel and tourism. In the era of global travel, this course equips delegates with the knowledge and skills to navigate the intricacies of the travel industry, making it highly relevant and valuable.

Understanding the travel and tourism sector is vital for professionals aspiring to excel in this industry, including Travel Consultants, Tour Operators, and Hospitality Professionals. It's a sector that continually evolves, and those who master it are better positioned for success in various roles.

The Knowledge Academy's 1-day course empowers delegates with practical insights into the travel and tourism industry. By completing this training, delegates gain a solid foundation in the key aspects of the sector, from travel regulations to customer service. They'll be well-prepared to embark on fulfilling careers in travel and tourism, serving travelers with expertise and excellence.

Course Objectives:

  • To understand the fundamentals of the travel and tourism industry
  • To grasp the importance of customer service in the sector
  • To navigate travel regulations and compliance
  • To gain insights into tour operations and travel planning
  • To develop knowledge of global travel destinations
  • To prepare for a career in travel and tourism

Upon completion, delegates will be equipped to pursue diverse career opportunities in the travel and tourism industry, serving as knowledgeable professionals who enhance the travel experiences of customers.


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What’s included in this IATA Foundation in Travel and Tourism Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • IATA Foundation in Travel and Tourism Training Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led IATA Foundation in Travel and Tourism. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's IATA Foundation in Travel and Tourism, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's IATA Foundation in Travel and Tourism. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led IATA Foundation in Travel and Tourism sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite IATA Foundation in Travel and Tourism at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our IATA Foundation in Travel and Tourism offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

IATA Foundation in Travel and Tourism FAQs

A Travel and Tourism Course refers to an educational course that provides students with knowledge and skills related to the travel industry. It covers areas such as destination management, customer service, travel agency operations, and an understanding of global tourism trends.
Sustainable tourism, food tourism, experiential tourism, and wellness tourism are the four main types of tourism.
Small businesses are helped by tourism, which significantly strengthens the local economy. Tourists who spend money at local establishments contribute to the creation of new jobs, the growth of local businesses, and the support of local suppliers and service providers.
Travel Insurance protects policyholders against losses that occur while traveling. It covers medical, luggage, and cancellation or delay costs.
To work in Travel and Tourism, qualifications often include a diploma or degree in travel, tourism, or hospitality management. Additionally, strong communication skills, knowledge of multiple languages, and customer service experience are highly beneficial.
A degree in Travel and Tourism is valuable, offering comprehensive knowledge about the travel industry, customer service, and business management, making it suitable for various roles in the rapidly evolving tourism sector.
The Travel and Tourism Course offers a broad scope, preparing students for diverse roles in travel agencies, airlines, event management, and hospitality sectors, with opportunities for global careers and advanced learning.
The future of Travel and Tourism Management is promising, with a focus on sustainable and responsible tourism, technology integration, and personalised travel experiences, adapting to evolving global travel trends and consumer expectations.
The Travel and Tourism Management curriculum includes subjects like Destination Management, Travel Agency Operations, Hospitality Management, Tourism Marketing, Cultural Heritage, And Sustainable Tourism Practices.
There are no formal prerequisites for attending this IATA Foundation in Travel and Tourism Training.
At the end of this training, delegates will be able to collaborate to make smooth arrangements for travelers to enhance their travel experience. They will also be able to organise and effectively plan a whole trip, which will improve their professional prospects.
In this IATA Foundation in Travel and Tourism Training course, you will learn about tourism, the tourism system, travel insurance, trip cancellation, purchasing travel insurance, types of travel insurance, travel agencies, tour operators, marketing organisations, business travel planning, gathering important information, and other related concepts.
The duration of this course spans across 1 day.
Delegates can register for our courses by filling in their contact details in the registration form and we will get in touch with you.
Yes, The Knowledge Academy provides online learning options for all of its courses.
After completing a Travel and Tourism Course online, career paths include roles like travel consultant, tour operator, event manager, tourism marketing manager, and hospitality manager. These roles leverage the skills learned in customer service, business management, and travel planning.
The price for IATA Foundation in Travel and Tourism certification in the United Kingdom starts from £995
The Knowledge Academy is the Leading global training provider for IATA Foundation in Travel and Tourism.
Please see our IATA Training courses available in the United Kingdom
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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