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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

Onsite Training

Our Onsite training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IOnsite courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of Onsite training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Project Management

CHAMPS2® Training

CHAMPS2® (Change Management in the Public Sector) is a business change method, that is driven by a vision. It is unique in its approach as it encompasses the whole organisation change journey. Eight logical phases provide a structured approach to the method, to achieve the desired outcome of change for your organisation.

CHAMPS2® Training Courses

CHAMPS2 Foundation & Practitioner

 4 Days

CHAMPS2 Foundation

 3 Days

CHAMPS2 Practitioner Upgrade

 1 Days

CHAMPS was originally created by Birmingham City Council, in 2006, to guarantee successful results in the Council’s £2 billion transformation project. Birmingham City Council had to transform to meet the modernising government agenda, which would affect council operation, service delivery, personnel, along with the residents of Birmingham. This was a colossal undertaking and ran enormous risks of over spending and damaging essential Council services. However, implementation of the CHAMPS2® method deemed the transformation hugely successful and the method has therefore been made available to organisations who wish to undergo business change.


CHAMPS2® is unique as it is broad and involves the whole enterprise change journey. Furthermore, it can be adapted to a wide variety of industries and is fully flexible and adaptable. There are 8 major phases of CHAMPS2®, beginning with Phase 0 and ending with Phase 7. This methodological staging provides a structural approach to follow and begins with the strategic need and end with the strategic outcome. The 8 phases are: transformation; visioning; shaping and planning; design; service creation and realisation; proving and transition; stabilisation; and benefits realisation.


CHAMPS2® certifications are aimed at change managers or aspiring change managers and teams members involved in transformation. It may also be beneficial change leaders, change agents, change support personnel, and change implementers. Organisations may wish to implement the CHAMPS2® change method if they aspire to maintain the requirements of their customers alongside maintaining organisational efficiency targets.

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CHAMPS2® Foundation Certification

This three-day Foundation course shall provide an introduction to the CHAMPS2® method. The course will cover an introduction to CHAMPS2®, the eight phases, solution evolution, benefits management, and the exam. The CHAMPS2® Foundation exam aims to confirm the knowledge that the delegate acquired during the training course and to ensure that their basic understanding of CHAMPS2® is satisfactory. The exam will be taken on the last day of the training course. There are no prerequisites for this course and it is targeted to team members who are involved in change management and wish to fully grasp the concepts of CHAMPS2®.


CHAMPS2® Practitioner Upgrade Certification

The Practitioner certification follows on from the Foundation certification and builds upon the fundamentals of CHAMPS2®. This one day course is for those aiming to apply the CHAMPS2® method to their organisations. It shall equip team members with practical skills and techniques of the method. Those wishing to take the CHAMPS2® Practitioner exam must have passed the Foundation CHAMPS2® exam and are expected to have recapped their knowledge of the CHAMPS2® Foundation material. The exam is taken at the end of the day and is included as part of the course.


CHAMPS2® Foundation & Practitioner Certification

This is a course that combines the Foundation and Practitioner course contents into one workshop. It’s a four-day course and the first three days shall be spent on the Foundation aspect of CHAMPS®. The exam is then taken on the third day, and the fourth day is reserved for the Practitioner certification. The CHAMPS2® Practitioner certification is taken at the end of the fourth day. This combined course is highly convenient as it blends the certifications and allows you to receive CHAMPS2® practitioner status within 5 days. 

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  • Be a crucial part of the transformation and ensure that changes align with the business and are justifiable

  • Support realisation of benefits to ensure the long term vision and intended benefits are achieved

  • Increase employability prospects with highly sort after skills in CHAMPS2®

  • Help to get buy in from managers with access to information that supports the creation and implementation of strategic change

  • Provide crucial support for your organisation in the conception of a vision and assist in the planning, developing, and achieving of those concepts 

  • Be pivotal in the creation of the original concept and ensure that the vision of that original concept remains throughout all stages of the transformation

  • Translatable across a multitude of industries, therefore producing a larger pool of job opportunities for CHAMP2® certified candidates 

  • CHAMPS2® will assure that the transformation meets the customer and staff demands

  • Highly efficient and limits costs and unnecessary spending

  • Ensure that change management is competently implemented within your organisation

  • Minimise risks and reduce costs with clear CHAMPS2® counselling and tools and techniques

  • Update policies, standards and procedures to support new ways of working

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CHAMPS2® Training FAQs

Yes, The Knowledge Academy is fully accredited, by the APMG, for all of the CHAMPS2® courses that are provided.
Yes the exam for the CHAMPS2® Foundation certification consists of 50 multiple choice questions to be completed within 45 minutes. The pass mark is 64% (32 correct marks out of a possible 50). The exam is closed book. The exam for the CHAMPS2® Practitioner has 63 multiple choice questions and must be completed within 120 minutes. The pass mark is 50% (32 correct answers out of a possible 63). This examination is open book. Each exam is included in its respective course.
There are no prerequisites for the CHAMPS2® Foundation course, however you must have your CHAMPS2® Foundation certification prior to beginning the CHAMPS2® Practitioner. For all of the CHAMPS2® courses please be sure to read through the pre-course material that will be sent out to all delegates.
The official CHAMPS2® Realising Transformational Change Manual CHAMPS2® Master Map CHAMPS2® White Paper.
No, currently there is no time limit for holding the certification, however this may change in the future.

Why choose CHAMPS2® Training?

  • Minimise risks and reduce costs with clear CHAMPS2® counselling and tools and techniques

  • Accomplish a high standard of programme delivery with the method

  • Ensure that all team members and stakeholders can communicate effectively using the CHAMPS2® structure

  • Adjust and tailor the CHAMPS2® method to any size project/organisation

  • Give leadership control through comprehensive gateway processes

  • Ensure that change management is competently implemented within your organisation

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

Our CHAMPS2® training courses are accredited by APMG.

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Dates & Prices - CHAMPS2 Foundation & Practitioner

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Attend your course from the office or home
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Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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