CHAMPS2® Training

accredited by

Our CHAMPS2® Foundation & Practitioner course is accredited by APMG

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

Official APMG CHAMPS2® Foundation Exam

CHAMPS2® Foundation and Practitioner Course Outline

The content of this course combines the CHAMPS2® Foundation and Practitioner levels under one 4-day period.

Module 1: Transformational Change

  • What is a Transformation?
  • Business Transformation Means
  • Transforming the Postal Service
  • Why Transform?
  • What are we Transforming?
  • What We May Want to Achieve?
  • Transformation Journey
  • Vision Statements
  • Transformation Success Stories 
  • How Did they do it?

Module 2: Introduction to CHAMPS2®

  • Lot Has to Transform
  • Why Do We Need a Method?
  • CHAMPS2®: A Common-Sense Approach
  • Scaling CHAMPS2®
  • Applying CHAMPS2® to Programme Structure
  • Tailoring CHAMPS2®– Quality Management Framework
  • Using Quality Management Products
  • CHAMPS2®Gates
  • CHAMPS2® Vs Project/Programme Management

Module 3: Orientation to CHAMPS2®Phases

  • Transformation Initiation and Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
    • What is it About?
    • Realise Benefits and Continuous Improvement
    • What Difference the Change Will Make?
    • Why Benefits are Important?
    • Benefits Lifecycle and Tracking Benefits

Module 4: Tools and Approaches

  • Transformation Journey
  • A Common Sense Approach
  • Transformation Initiation
  • Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
  • Benefits Lifecycle
  • CHAMPS2® Phases

Module 5: Solution Evolution

  • Solution Design
  • Specifications
  • Make it Work
  • Put the Solution into Live Operation
  • Processes, Organisation, and Technology

Module 6: Evolution of Business Processes

  • Process Decomposition
  • Create Supporting Products
  • Verify Processes
  • Process Development Across the Phases
  • Evolution of the Organisation
  • Role/Job Design

Module 7: Implement Organisation Structure

  • Organisation Development Across the Phases
  • Evolution of Technology
  • Development and Testing
  • Put the Solution into Live Operation
  • Technology Development Across the Phases
  • Transformation Products
  • CHAMPS2® Control Section
  • CHAMPS2® Gates
  • Roles and Responsibilities
  • Design Authorities

Module 8: CHAMPS2® Strategies

  • Governance
  • Milestone Products
  • Evolution of the Business Case
  • Service Creation
  • Solution Implementation

Module 9: Benefits Management

  • Why Benefits are Important?
  • Types of Benefits and Their Importance 
  • Benefits Lifecycle
  • Benefits Management
  • Benefits Realisation Plan
  • Benefit Card
  • Benefits Management Governance

Module 10: Stakeholder Management

  • Stakeholders, Change, and Compliance
  • Stakeholder Activities and Messages
  • Change Impact
  • Communication
  • Compliance

Module 11: Quality Management

  • Quality Management Framework
  • Phase Quality Plan
  • Product Quality Plan
  • Phase Exit Criteria Checklist
  • Achieving Quality

Show moredown

Who should attend this CHAMPS2® Foundation & Practitioner Course?

This CHAMPS2® Foundation and Practitioner Training Course is designed to provide a detailed understanding of the CHAMPS2® methodology and how to apply it effectively in various contexts. This course is especially beneficial for professionals such as:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Senior Executives and Leaders
  • Business Analysts
  • IT Professionals
  • Operations Managers
  • Human Resource (HR) Professionals

Prerequisites of the CHAMPS2® Foundation & Practitioner Training Course

There are no formal prerequisites for this CHAMPS2® Foundation and Practitioner Course. However, candidates must successfully pass the CHAMPS2® Foundation Exam to continue to the Practitioner section of the course. 

CHAMPS2® Foundation and Practitioner Course Overview

This CHAMPS2® Foundation and Practitioner certification condense the content of the Foundation level and Practitioner level into one 4-day timeframe. Therefore, on this course candidates will learn the basics of the CHAMPS2® methodology and how to implement it within their own organisation. Specifically, this CHAMPS2® Foundation and Practitioner course will teach delegates the methodology, purpose, structures, benefits, practical skills and techniques, and the internal relations associated with CHAMPS2®. This will then produce a competent user of CHAMPS2® who can apply the methodology to their own organisation effectively, provided the correct procedures are followed.

Show moredown

What's included in this CHAMPS2® Foundation & Practitioner Training Course?

  • CHAMPS2® Foundation Examination
  • CHAMPS2® Practitioner Examination
  • World-Class Training Sessions from Experienced Instructors
  • CHAMPS2® Foundation Certificate
  • CHAMPS2® Practitioner Certificate
  • Digital Delegate Pack

Show moredown

CHAMPS2® Foundation Exam Information

The CHAMPS2® Foundation Exam evaluates knowledge of the CHAMPS2® methodology, a framework for enhancing business processes and managing change within organisations. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 (each question is worth 1 mark) 
  • Total Marks: 50 Marks 
  • Pass Marks: 64%, or 32/50 Marks 
  • Duration: 45 Minutes 
  • Open Book/Closed Book: Closed Book 

CHAMPS2® Practitioner Upgrade Exam Information

To complete this CHAMPS2® Practitioner Upgrade course, delegates must pass the associated examination. Candidates will be expected to have all the relevant knowledge of the CHAMPS2® Foundation course to pass this examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 63 (each question is worth 1 mark) 
  • Total Marks: 63 Marks  
  • Pass Marks: 50%, or 32/63 Marks 
  • Duration: 120 Minutes 
  • Open Book/Closed Book: Open Book

Show moredown

accredited by

Our CHAMPS2® Foundation course is accredited by APMG

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Official APMG CHAMPS2® Foundation Exam

CHAMPS2® Foundation Training Course Outline

The content of this CHAMPS2® Foundation Training Course covers the following:

Module 1: Transformational Change

  • What is a Transformation?
  • Business Transformation Means
  • Transforming the Postal Service
  • Why Transform?
  • What are we Transforming?
  • What We May Want to Achieve?
  • Transformation Journey
  • Vision Statements
  • Transformation Success Stories 
  • How Did They do it?

Module 2: Introduction to CHAMPS2®

  • Lot Has to Transform
  • Why Do We Need a Method?
  • CHAMPS2®: A Common-Sense Approach
  • Scaling CHAMPS2®
  • Applying CHAMPS2® to Programme Structure
  • Tailoring CHAMPS2®– Quality Management Framework
  • Using Quality Management Products
  • CHAMPS2®Gates
  • CHAMPS2® Vs Project/Programme Management

Module 3: Orientation to CHAMPS2® Phases

  • Transformation Initiation and Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
    • What is it About?
    • Realise Benefits and Continuous Improvement
    • What Difference the Change Will Make?
    • Why Benefits are Important?
    • Benefits Lifecycle and Tracking Benefits

Show moredown

Who should attend this CHAMPS2® Foundation Course?

This CHAMPS2® Foundation Course is designed to provide an understanding of the CHAMPS2® business change methodology. This training course is suitable for a wide range of professionals who are involved in, affected by, or interested in business change initiatives. Professionals who can get benefits from this training course are:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Business Analysts
  • IT Professionals
  • Operational Managers
  • Human Resource (HR) Professionals
  • Senior Executives and Leaders

Prerequisites of the CHAMPS2® Foundation Course

There are no formal prerequisites for this course, therefore it is open to anybody who would like to obtain a knowledge of CHAMPS2® methodology to manage transformational change.  

CHAMPS2® Foundation Course Overview

This 3-day CHAMPS2® Foundation course aims to provide candidates with an introduction to the methodology of CHAMPS2®. The course will also look into the eight phases of CHAMPS2 (0-7), solution evolution, and benefits management. This will give delegates an overview of the basic methodology, purpose, structures, and benefits of CHAMPS2® and a foundational understanding of these aspects. The trainer-led nature of the course will provide candidates with a comprehensive method of learning, including discussions and examples. This will result in an interactive course that will engage delegates and allow them to learn all the necessary information needed to pass the certification exam. This course is accredited by APMG.

Show moredown

What's included in this CHAMPS2® Foundation Training Course?

  • CHAMPS2® Foundation Examination
  • World-Class Training Sessions from Experienced Instructors
  • CHAMPS2® Foundation Certificate
  • Digital Delegate Pack

Show moredown

CHAMPS2® Foundation Exam Information

The CHAMPS2® Foundation Exam evaluates knowledge of the CHAMPS2® methodology, a framework for enhancing business processes and managing change within organisations. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 (each question is worth 1 mark) 
  • Total Marks: 50 Marks 
  • Pass Marks: 64%, or 32/50 Marks 
  • Duration: 45 Minutes 
  • Open Book/Closed Book: Closed Book 

Show moredown

accredited by

Our CHAMPS2® Practitioner course is accredited by APMG

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Official APMG CHAMPS2® Practitioner Upgrade Exam

CHAMPS2® Practitioner Upgrade Training Course Outline

The content of this CHAMPS2® Practitioner Upgrade Training Course includes the following:

Module 1: Key Concepts

  • Transformation Journey
  • Common Sense Approach
  • Phases of CHAMPS2®
  • Benefits of Lifecycle

Module 2: Solution Evolution

  • Solution Design
  • Create the Solution
  • Put the Solution into Live Operation
  • Processes, Organisation and Technology
  • Evolution of Business Processes
  • Example of Swimlane
  • DIY Process Decomposition
  • Create Supporting Products
  • Verify Processes
  • Process Development Across the Phases
  • Evolution of Organisation
  • Role/Job Design
  • Implement Organisation Structure
  • Organisation Development Across the Phases
  • Evolution of Technology
  • Development and Testing
  • Technology Development Across the Phases
  • Transformation Products

Module 3: CHAMPS2® Governance and Milestones

  • CHAMPS2® Control
  • CHAMPS2® Gates
  • Roles and Responsibilities
  • Design Authorities
  • CHAMPS2® Strategies
  • Governance – Whose Gate is it Anyway?
  • Milestone Products
  • Evolution of Business Case
  • Service Creation
  • Solution Implementation

Module 4: Benefit Management

  • Why Benefits are Important
  • Types of Benefits and their Importance
  • Benefits Lifecycle
  • Benefits Management
  • Benefits Realisation Plan
  • Benefits Management Governance

Module 5: Stakeholder Management

  • Stakeholder Change and Compliance
  • Stakeholder Activities and Messages
  • Change Impact
  • Communication and Compliance

Module 6: Quality Management Framework

  • Overview
  • Quality Plan
    • Phase Quality Plan
    • Product Quality Plan

Show moredown

Who should attend this CHAMPS2® Practitioner Upgrade Course?

This CHAMPS2® Practitioner Upgrade Course is designed for individuals who already have foundational knowledge of CHAMPS2® methodology and wish to learn its application techniques. This training course is especially beneficial for these professionals:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Business Analysts
  • Senior Executives and Leaders
  • IT Professionals
  • Operational Managers
  • Human Resource (HR) Professionals

Prerequisites of the CHAMPS2®​ Practitioner Upgrade Training Course

As a prerequisite of this course, candidates must have passed the CHAMPS2® Foundation Exam and gained the associated certificate.

CHAMPS2® Practitioner Upgrade Course Overview

This 1 day CHAMPS2® Practitioner Upgrade certification aims to develop the knowledge and skills of individuals who have already completed the CHAMPS2® Foundation course and obtained the fundamental understanding surrounding the methodology. This course then builds on existing knowledge with the intention of teaching delegates how to implement CHAMPS2® in their specific organisation. Throughout the course delegates will learn the practical skills and techniques, along with the relations within the structure of a CHAMPS2® organisation, that will enable them to use the methodology after the course has been completed. This course is accredited by APMG.

Show moredown

What's included in this CHAMPS2® Practitioner Upgrade Training Course?

  • CHAMPS2® Practitioner Upgrade Examination
  • World-Class Training Sessions from Experienced Instructors
  • CHAMPS2® Practitioner Upgrade Certificate
  • Digital Delegate Pack

Show moredown

CHAMPS2® Practitioner Upgrade Exam Information

To complete this CHAMPS2® Practitioner Upgrade course, delegates must pass the associated examination. Candidates will be expected to have all the relevant knowledge of the CHAMPS2® Foundation course to pass this examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 63 (each question is worth 1 mark) 
  • Total Marks: 63 Marks  
  • Pass Marks: 50%, or 32/63 Marks 
  • Duration: 120 Minutes 
  • Open Book/Closed Book: Open Book

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344203999 or Enquire.

CHAMPS2® Training FAQs

Yes, The Knowledge Academy is fully accredited, by the APMG, for all of the CHAMPS2® courses that are provided.
Yes the exam for the CHAMPS2® Foundation certification consists of 50 multiple choice questions to be completed within 45 minutes. The pass mark is 64% (32 correct marks out of a possible 50). The exam is closed book. The exam for the CHAMPS2® Practitioner has 63 multiple choice questions and must be completed within 120 minutes. The pass mark is 50% (32 correct answers out of a possible 63). This examination is open book. Each exam is included in its respective course.
There are no prerequisites for the CHAMPS2® Foundation course, however you must have your CHAMPS2® Foundation certification prior to beginning the CHAMPS2® Practitioner. For all of the CHAMPS2® courses please be sure to read through the pre-course material that will be sent out to all delegates.
The official CHAMPS2® Realising Transformational Change Manual CHAMPS2® Master Map CHAMPS2® White Paper.
No, currently there is no time limit for holding the certification, however this may change in the future.
Please see our CHAMPS2® Training courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider for CHAMPS2® Training.
The price for CHAMPS2® Training certification in the United Kingdom starts from £3495.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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