CHAMPS2® Practitioner Upgrade Overview

CHAMPS2® Practitioner Upgrade Course Outline

Module 1: Key Concepts

  • Transformation Journey
  • Common Sense Approach
  • Phases of CHAMPS2®
  • Benefits of Lifecycle

Module 2: Solution Evolution

  • Solution Design
  • Create the Solution
  • Put the Solution into Live Operation
  • Processes, Organisation, and Technology
  • Evolution of Business Processes
  • Example of Swimlane
  • DIY Process Decomposition
  • Create Supporting Products
  • Verify Processes
  • Process Development Across the Phases
  • Evolution of Organisation
  • Role/Job Design
  • Implement Organisation Structure
  • Organisation Development Across the Phases
  • Evolution of Technology
  • Development and Testing
  • Technology Development Across the Phases
  • Transformation Products

Module 3: CHAMPS2® Governance and Milestones

  • CHAMPS2® Control
  • CHAMPS2® Gates
  • Roles and Responsibilities
  • Design Authorities
  • CHAMPS2® Strategies
  • Governance – Whose Gate is it Anyway?
  • Milestone Products
  • Evolution of Business Case
  • Service Creation
  • Solution Implementation

Module 4: Benefit Management

  • Why are Benefits Important?
  • Types of Benefits and their Importance
  • Benefits Lifecycle
  • Benefits Management
  • Benefits Realisation Plan
  • Benefits Management Governance

Module 5: Stakeholder Management

  • Stakeholder Change and Compliance
  • Stakeholder Activities and Messages
  • Change Impact
  • Communication and Compliance

Module 6: Quality Management Framework

  • Overview
  • Quality Plan
    • Phase Quality Plan
    • Product Quality Plan

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Who should attend this CHAMPS2® Practitioner Upgrade Course?

This CHAMPS2® Practitioner Upgrade Training Course is designed for individuals who already have foundational knowledge of CHAMPS2® methodology and wish to learn its application techniques. This training course is especially beneficial for these professionals:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Business Analysts
  • Senior Executives and Leaders
  • IT Professionals
  • Operational Managers   

Prerequisites of the CHAMPS2® Practitioner Upgrade Course

As a prerequisite of this course, candidates must have passed the CHAMPS2® Foundation Exam and gained the associated certificate.

CHAMPS2® Practitioner Upgrade Course Overview

CHAMPS2® provides a structured framework for managing change, ensuring that transformations are implemented smoothly and achieve desired outcomes. This upgrade course is designed to deepen your understanding and enhance your skills in managing complex change initiatives.

Mastering change management is essential for professionals aiming to drive successful transformations within their organisations. Project Managers, Business Analysts, and change leaders will find CHAMPS2® invaluable in improving their strategic planning and execution abilities. By mastering this framework, you can ensure that changes are sustainable and align with organisational goals.

The Knowledge Academy's 1-day CHAMPS2® Practitioner Upgrade Course is tailored to equip delegates with advanced skills and insights. Through a combination of theoretical knowledge and practical application, this training will help you refine your change management techniques. You will learn from experienced instructors and gain hands-on experience that can be immediately applied in your professional role.

Course Objectives

  • To deepen understanding of the CHAMPS2® framework and its applications
  • To enhance strategic planning skills for managing business transformations
  • To improve stakeholder engagement and communication strategies
  • To develop practical skills for implementing sustainable changes
  • To refine techniques for monitoring and evaluating change initiatives
  • To boost confidence in leading complex change projects

Upon completion of this course, delegates will be well-equipped to manage and lead change initiatives effectively. The advanced skills and knowledge gained will enhance their ability to deliver successful and sustainable transformations within their organisations.

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What's included in this CHAMPS2® Practitioner Upgrade Training Course?

  • CHAMPS2® Practitioner Upgrade Examination
  • World-Class Training Sessions from Experienced Instructors
  • CHAMPS2® Practitioner Upgrade Certificate
  • Digital Delegate Pack

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CHAMPS2® Practitioner Upgrade Exam Information

To complete this CHAMPS2® Practitioner Upgrade course, delegates must pass the associated examination. Candidates will be expected to have all the relevant knowledge of the CHAMPS2® Foundation course to pass this examination. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 63 (each question is worth 1 mark) 
  • Total Marks: 63 Marks  
  • Pass Marks: 50%, or 32/63 Marks 
  • Duration: 120 Minutes 
  • Open Book/Closed Book: Open Book

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CHAMPS2® Practitioner Upgrade. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CHAMPS2® Practitioner Upgrade, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CHAMPS2® Practitioner Upgrade. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CHAMPS2® Practitioner Upgrade sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite CHAMPS2® Practitioner Upgrade at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our CHAMPS2® Practitioner Upgrade offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CHAMPS2® Practitioner Upgrade FAQs

Yes, The Knowledge Academy are accredited by APMG-International, one of the world’s leading examination institutions, for all its CHAMPS2® training courses.
This CHAMPS2® Practitioner Upgrade certification is valid indefinitely. However, this could change in the future, meaning that candidates should stay up to date with CHAMPS2® amendments to ensure that their qualification does not become invalid.
Yes, candidates will be required to complete at least two hours of evening work for each day of the course.
The training fees for CHAMPS2® Practitioner Upgrade certification in the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider for CHAMPS2® Practitioner Upgrade.
Please see our CHAMPS2® Training courses available in the United Kingdom
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Our CHAMPS2® training courses are accredited by APMG.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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