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BACP Courses

  • Learn to work with the development team in the systems testing stage
  • Ensure the solution is useable in a business environment
  • Learn to achieve bottom line results that cut through real world problems
  • Training in luxury nationwide venues
  • Courses delivered by world class training instructors
  • Training course includes materials and certificate
  • Book Online or Call 01344 203999 to speak to a training advisor today
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This course teaches participants the overall process of Business Analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops and demonstrations of techniques.

One goal of this course is to teach participants how to achieve bottom-line results that cut through real-world problems. Other goals include improving operations to develop new systems and products and maximizing results through project performance.


There are no pre-requisites.

Who should attend?

It is important for you to attend if you:

  • Work as a business analyst
  • Define and manage requirements through the development life cycle

What will you learn?                      

You will learn how to:

  • Define the solution scope
  • Work with the development team in the systems testing stage
  • Ensure the solution is usable in the business environment

Course Outline

Foundation Concepts

  • Defining the business analyst function
  • Role of the Business Analyst as change agent
  • Business Analyst roles and responsibilities through the knowledge areas
  • Business Analyst roles and relationships through the project life cycle

Business Analysis Planning and Monitoring: Defining the Process

  • Overview
  • Business Analysis Planning – roles and responsibilities
  • Business Analysis Planning – processes and tools
  • Business Analysis Monitoring

Elicitation: Gathering Information 

  • Overview of Elicitation
  • Requirements Elicitation techniques (targeted, group and physical)

Requirements Management and Communication: Ensuring Stakeholder Involvement

  • Overview
  • Requirements management
  • Requirements relationships
  • Requirements communication

Enterprise Analysis: Defining the Problem

  • Overview of Enterprise Analysis
  • Define the business need (feasibility study)
  • Business benefit analysis (value vs. costs)
  • Initial phase gate preparation (business case)

Requirements Analysis: Defining the Solution Model

  • Overview of requirements
  • The Anatomy of a Requirement
  • Requirements Analysis task description
  • Requirements Analysis techniques

Solution Assessment and Validation: Supporting the Balance of the Product Life Cycle

  • Overview
  • Design tasks
  • Testing tasks
  • Implementation and production tasks

Underlying Competencies

  • Overview
  • Analytical thinking and problem solving
  • Key communication and business skills
  • Software applications


  • What did we learn, and how can we implement this in our work environments?
Whats Included?
  • Materials
  • Experienced Instructor
  • Refreshments

best-price      customer-charter

  • Course Availability

    The spaces remaining on all courses across the website reflect the availability of the maximum printed course materials and equipment available in stock for any given event. If the spaces remaining do not appear, then there is comfortably enough lead time to provision course materials and equipment upon booking.

  • What time shall I arrive at the venue?

    Please arrive at the venue for 8.30am

  • What are the timings of this course?

    The course starts at 9am and finishes at 5pm

  • Are there pre-requisites for this course?

    There are no pre-requisites.

  • What does The Knowledge Academy provide me on the course?

    The Knowledge Academy provides you with materials, an experienced instructor and refreshments.

  • What is the experience of the instructor delivering my course?

    All of our instructors have over ten years of experience.

  • Are there any hidden costs?

    No, there are no hidden costs.

  • What exam do I need to take?

    There is no exam.

Why Choose us?
  • Certified and Approved

    We're accredited by leading training organisations including AXELOS, BCS, The Chartered Institute of IT, APMG, PMI, The Open Group and many more.

  • Best Price Guarantee

    As well as providing the best training in the industry, we'll also provide it at the best price. We'll beat any like for like quote from our competitors.

  • World's Largest Global Training Provider

    We offer training in the more locations than any other provider with over 1200 training locations globally.

  • Trusted by Industry Leading Brands

    We're proud of our range of high-profile clients including brands such as JP Morgan, HSBC, British Airways, BskyB, Sony, AT&T to name only a few

  • Hands-on, Expert Instructor-led Classroom Training

    All our trainers are hand-picked, highly experienced, subject matter experts, who can not only train you but also use real world and practical examples.

  • Dedicated 24/7 Support

    We are here to provide help and guidance before, during and after your training course to make sure you get the most from your training

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