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Operations Management Training Overview
Operations Management Masterclass Course Outline
Module 1: Introduction to Operations Management
- Production Functions
- Functions and Responsibility of Production Management and its Relations to Other Management Functions
- Automation
- Difference between Services and Manufacturing
- Competitiveness and Strategy and Productivity
- Computing Productivity
Module 2: Product and Service Design
- Legal and Environmental Issues
- Lifecycles
- Product Design and Development
- Delayed Differentiation
- Commonality
- Mass Customisation
- Standardisation of Products and Services
- Modular Design
- Design for Manufacturability
- Service Design
- Differences Between Product Design and Service Design
- Reliability
- Computer-Aided Design
Module 3: Process Selection, Facility Layout, and Location
- Types of Manufacturing Processes
- Flexibility in Manufacturing Systems
- Computer Integrated Manufacturing (CIM)
- Facilities Layout
- Repetitive Process Layout
- Repetitive Product or Line Layout and its Design
- Fixed Position Layout
- Cellular or Group Layout
- Combination Layout
- Need for a Facility Location Planning
- Nature of Location Decisions
- Factors Affecting Location Decisions
- Selection of Site for the Plant
- Procedure for Location Decisions
- Techniques of Locational Analysis
Module 4: Quality Assurance and Control
- Quality Control Defined
- Collection and Presentation of Data
- Statistical Quality Control (SQC)
- Importance of Statistical Quality Control
- Human Behaviour in Managing Quality
- Total Quality Management (TQM)
- Determinants of Quality
- Quality Circles
- KAIZEN
Module 5: Process Control Charts
- Analysing a Process
- Process Flow Charts and Decision
- Characteristics of Different Production Systems
- Services and Designing Processes
Module 6: Acceptance Sampling
- Acceptance Sampling
- Acceptance Quality Control and Acceptance Sampling
- Making a Final Choice
Module 7: Inventory Planning and Control
- Inventory Costs
- Holding (or Carrying) Costs
- Cost of Ordering
- Set Up (or Ordering) Costs
- Shortage or Stock-out Costs
- Inventory Control by Classification Systems
- Inventory Control System
Module 8: Economic Order Quantity
- EOQ Model
Module 9: Supply Chain Management
- Benefits and Needs for Supply Chain Management
- Elements of Supply Chain Management
- Logistics
- Electronic Data Interchange
- E-Commerce
- Requirements for Supply Chain Management
- Decisions in Supply Chain Management
- Internal Supply Chain
- External Supply Chain
- Supply Chain Processes
- Performance Optimisation
- JIT in Services
Who should attend this Operations Management Masterclass?
The Operations Management Masterclass is tailored for professionals across diverse industries who are interested in enhancing their knowledge and skills in the field of operations management. This course is valuable for individuals with roles such as:
- Operations Managers
- Supply Chain Managers
- Logistics Managers
- Production Managers
- Inventory Managers
- Quality Assurance Managers
- Process Improvement Specialists
Prerequisites of the Operations Management Masterclass
There are no formal prerequisites for attending the Operations Management Masterclass Course. However, a basic understanding of business concepts and operations terminology can enhance your learning experience.
Operations Management Masterclass Course Overview
Operations Management is the administration of business operations to create the highest possible efficiency and productivity within an organisation. Operations Management helps organisations to use the employees, resources, processes, and policies to maximise profit and achieve sustainable growth. Implementing Operations Management practices help organisations determine the desired direction of the business processes to balance costs and revenue to attain the highest operating profit. Individuals who have the skills to formulate and implement Operations Management processes can have good upward mobility in their job and gain more professional success.
The Knowledge Academy offers this 1-day Operations Management Masterclass course to increase the delegate's ability in handling operational processes in any organisation. This course will help delegates to upgrade their skills to deal with issues in an organisation and learn all the aspects, such as production functions, mass customisation, and inventory costs. They will also learn about manufacturing processes, Computer Integrated Manufacturing (CIM), facilities layout, facility location planning, etc. This course will enhance delegates' skills in optimising different operations processes in organisations to achieve desirable outcomes. This course will be taught by our experienced trainers who will help delegates to gain complete knowledge of Operations Management.
This course also covers some of the salient topics given below:
- Overview of Operations Management
- Computing productivity
- Control flow charts
- Benefits and needs of supply chain management
- Performance optimisation
At the end of this course, delegates will be able to compute productivity and do facility location planning. They will become equipped to ensure the quality of goods/services provided in the system, resulting in more efficient work. This course will enable the delegates to handle complex operations by breaking them down into simple processes and become successful professionals.
What’s Included in this Operations Management Masterclass
- World-Class Training Sessions from Experienced Instructors
- Operations Management Training Certificate
- Digital Delegate Pack
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Operations Management Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Operations Management Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Operations Management Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Operations Management Training sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Operations Management Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Operations Management Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Operations Management Training FAQs
Operations Management is a business domain concerned with handling business practices to maximise the productivity of a company/business.
There are no such obligatory conditions needed to attend this course. Therefore, anybody can opt for this Operations Management Masterclass course.
The Knowledge Academy's Operations Management Masterclass course can be attended by anyone who wants to expand their range of skills to handle their responsibilities as an operation manager and increase their organisation's productivity.
Operations management is the business function accountable for handling the means to produce goods and services.
Finance, customers, internal processes, and learning and innovation are the four main types of operations processes used by businesses.
This course is [ ] day(s)
This masterclass level course is designed to provide a wide range of understanding of operational means that includes planning, organising, and managing processes to ensure organisational objectives are completed.
With this Operations Management Masterclass course, you will gain knowledge about converting raw materials into productive goods and services. This course will also provide you with the capability to manage people and develop an understanding of how to run the business processes efficiently and earn profit.
The training fees for Operations Management Training certification in Australia starts from AUD1895
The Knowledge Academy is the Leading global training provider for Operations Management Training.
Please see our Management Courses courses available in Australia
Why choose us
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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