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Helpdesk Training courses

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +61 1-800-150644 or Enquire.

What our customers are saying

Frequently asked questions

FAQ's

Our Helpdesk courses are available across the world in thousands of locations.
As our courses are introductory, there are no prerequisites.
No, they are our own courses. We have specially designed our courses to cover skills most valuable to employers.
The Knowledge Academy is the Leading global training provider in the world for Helpdesk Training.
The price for Helpdesk Training certification in Australia starts from AUD.

Why we're the go to training provider for you

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

We are accredited by PeopleCert on behalf of AXELOS

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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deloitte Logo
Thames Water Logo

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

santander logo
bmw Logo
Google Logo
Shell Logo

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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