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Contract Management Training

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Contract Management Training Outline

Contract Management training will cover the following areas:

Role and Value of Procurement Contracts:

  • Definitions
  • Relationships
  • Importance

Creation of a Procurement Contract:

  • Agreement
  • Consideration
  • Intent

People and Authority:

  • Principals
  • Agents
  • Third parties
  • Privacy

Legal Concepts of Procurement Contracts:

  • Framework
  • Key components

Procurement Contract Construction:

  • Essential clauses
  • Misrepresentation
  • Breach
  • Damages
  • Exemption Clauses

Managing the Procurement Contract:

  • Vitiation
  • Mistakes
  • Misrepresentation
  • Discharging a contract

The Procurement Contract in Context:

  • Strategy
  • Processes
  • Options
  • Tendering process
  • Evaluation

Procurement Strategy:

  • Principles
  • Risk
  • Costing models
  • Supply chains
  • Intellectual property rights


  • Planning
  • Source selection
  • Administration
  • Documentation
  • Closure 

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Who should attend this Contract Management Training Course?

This training course is designed for anyone interested in the management of procurement contracts, and those who are keen to learn the skills required to address contract processing correctly. Contract Management training will also help build better relationships with partners, so this course is also for anyone who wants to know how to achieve such connections. This course would be particularly useful for anyone who encounters contracts within their day-to-day job, whether this is in the private or public sector.

Prerequisites of Contract Management Certification Training

There are no formal prerequisites for Contract Management training, however, some familiarity with the contracting process may be useful. 

Contract Management Training Overview

The Knowledge Academy is Globally Recognised as the Industry Leader in Contract Management Training Globally. The Contract Management Course focuses on the administration of contracts between organisations and their collaborators. Contract Management is essential due to the potential benefits of exchanging comprehensive contacts, including the reduction of financial risks and the development of relationships. Additionally, Contract Management enables business objectives to be accomplished more visibly, and covers the entire contract period, from before initiation right through to the very end, to ensure that all parties fulfil their obligations.

Therefore, this two-day Contract Management training course teaches delegates fundamental skills relating to contract law, management contracting, and contract procurement. Delegates will acquire knowledge of how to manoeuvre through the confusing legal language that often undermines contract processing and will learn how to govern procurement contracts to minimise risk and maximise value accordingly. 

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What’s Included in this Contract Management Training Course?

Included in this Contract Management Training course:

  • The Knowledge Academy’s Contract Management Delegate Pack
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Contract Negotiation Training Outline

This Contract Negotiation Training course covers the following topics:

What is Negotiation?

  • Negotiation Types
  • Contract Law
  • Underlying Tensions
  • What is Negotiation?
  • Why Negotiate?
  • BATNAs and WATNAs
  • The Expectations of Other Parties

Negotiation Approaches Overview

  • Planning A Negotiation
  • Adopting a Win-Win Approach
  • Asking Questions and Listening

Streetwise Tactical Ploys

  • Recognising Them
  • Countering Them Effectively
  • Why are they outdated?

Principled Negotiation

  • Arriving at Yes
  • Getting passed no
  • What kind of no is it?


  • Verbal Communication
  • Interpreting Body Language
  • Persuasion

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Who should attend this Contract Negotiation Training Course?

We recommend this training course for Executives involved in the negotiation and management of contracts, Contract Managers, Commercial Managers, Finance Managers, Business Development Managers, Sales Support staff, Purchasing and Procurement Managers, and Legal Professionals. Anyone interested in negotiating the best contract deals should attend this training course.

Prerequisites for Contract Negotiation Training

There are no requirements for participating in Contract Negotiation Training.

Contract Negotiation Training Overview

This Contract Negotiation training course teaches delegates how to successfully negotiate contracts, agreements, and disputes, whilst sustaining positive relations with the parties involved. Delegates will learn a wide range of efficient negotiating techniques and mechanisms, accompanied by an evaluation of negotiating methods.

Delegates will also acquire knowledge of what to do if a disagreement arises when the contract is in progress. Emphasis is placed on the importance of effective contract negotiation for business success. This Contract Management training course takes a practical approach, as it uses interactive procedures such as workshops, case studies, and tasks so delegates acquire an understanding of how to implement the knowledge they gain. 

Delegates will become familiar with the fundamentals of contract negotiation and will enhance their understanding of why it is necessary for business processes. They will also study negotiation strategies, styles, ethics, and methods. Vital communication skills will be enhanced, and factors that may impact successful negotiation, i.e. culture, will be explored. 

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What’s Included in this Contract Negotiation Training Course? 

Included in this training course:

  • The Knowledge Academy’s Contract Negotiation Delegate Pack
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Business Contract Law Course Outline

This Business Contract Law course covers the following topics:​

Module 1: Contract Basics

  • What is a Contract?
  • Essential Elements of Contracts
  • How do you Enter into a Valid Contract?
  • Tendering and Bid Processes
  • Heads of Agreements and Letters of Intent
  • Side Letters
  • Authority to Sign Contracts and E-signatures
  • Impact of Negligence on Business Arrangements

Module 2: Case Study

  • Carlill v. Carbolic Smoke Ball Company

Module 3: Terms

  • Implied Contracts
  • Express Contracts
  • Specifications
  • Input Specification
  • Types of Specification
  • Warranties
  • Indemnities
  • Incorporating Terms in a Contract

Module 4: Drafting and Amending Contracts

  • Drafting Contracts in Practice
  • Amending Contracts by Conduct
  • Terms and Conditions of Sale of Goods
  • Terms and Conditions of Purchase of Goods
  • Terms and Conditions of Supply of Services
  • Terms and Conditions of Purchase of Services

Module 5: Limiting and Excluding Liability

  • Consequential and Direct Loss
  • Impact of Unfair Contract Terms Law
  • Exclusion and Liability Clauses
  • Exclusion and Liability Clauses Best Practices
  • Force Majeure
  • Liquidated Damages

Module 6: Terminating Contracts

  • Termination Clauses in Agreements
  • Resolving Disputes Successfully by Negotiation and Mediation
  • Pros and Cons of Arbitration
  • Pros and Cons of Litigation

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Who should attend this Business Contract Law Course?

This Business Contract Law training course would particularly benefit Contract Managers, Marketing Managers, Business Development Managers, Project Managers, Financial Directors, Managing Directors, and Buyers. 

Prerequisites of Business Contract Law Training

There are no formal requirements for this training course, so anyone can attend.

Business Contract Law Course Overview

The Business Contract Law training course gives delegates an insight into the basics of Business Contract Law. Delegates will acquire the skills needed to prevent the signing of dangerous contracts. They will come to understand the sometimes-confusing language of contracts and will realise the importance of legally binding documents.

This Contract Management training course covers all significant elements that need to be considered when creating a contract, from indemnities and liability to drafting and termination conditions. By the end of this course, delegates will know how to successfully construct a contract that reduces risks and enhances the benefits extracted by all parties. This enables all parties involved to better understand their obligations, and thus be more likely to fulfil them. Business Contract Law is an interactive course, consisting of examples and activities throughout, hence delegates acquire more practical knowledge.

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What’s Included in this Business Contract Law Training Course?

The Knowledge Academy will provide you with the following:

  • The Knowledge Academy’s Business Contract Law Delegate Pack
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Intellectual Property Training Outline

This Intellectual Property Training course covers these areas:

Intellectual Property Introduction:

  • Patents
  • Trademarks
  • Designs
  • Copyright
  • Interaction Between Rights
  • Ensuring Full Value and Dispute Avoidance


  • Registered Patents for UK and Abroad Interventions
  • What do Patents Protect?
  • Patenting Cost and Value
  • When to Apply for Patents
  • Ensuring Inventions are Properly Protected
  • Licensing and Patent Exploitation

Confidential Information and Nondisclosure Agreements:

  • Practical Guidance
  • What Information is Confidential
  • Disclosure Risks
  • NDA Enforcement
  • Litigation Issues
  • Employee and Other Contracts and Non-Competition Restrictions
  • NDA Effectiveness

Licensing Agreements and IP Licensing Contract Issues:

  • R&D Agreements
  • Relevant Law and Management of IP Rights
  • Commercial Protection in Contract Clauses
  • Rights Exploitation and Full Royalties Pay
  • EU and UK Competition Rules
  • Licensing Agreements Including the EU Technology Transfer Block Exemption Regulation
  • Export and import of IP Protected Goods in Europe
  • Parallel Imports and Legal Issues
  • Internet Selling and Other Areas

Copyright and Database Right:

  • Rights in Computer Software and Software License Agreements
  • Tender and Other Documents
  • Computer Software and Copyright Law
  • Protection of Databases
  • Notices Placed on Documents
  • Ownership Issues and Disputes
  • Significance of Contractual Clauses in Agreements

Other IP Rights:

  • Trademarks and Design Rights
  • Protection for Names, Colours, Sounds, Logos, Shapes, and Good Packaging by Trademark Law
  • Protection for Unregistered Rights
  • Protection of the Appearance of Articles by Design Right
  • Registered Design Right Protection in the UK and Europe

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Who should attend this Intellectual Property Training course?

This training course is designed for anyone to involve in Intellectual Property protection, including, Commercial, Marketing, and Procurement Managers, Researchers, Developers, Business Executives, Inventors and Creators, Data Handlers, Media Executives, Business Development Managers, Patent, IP, Trademarks, or Licensing Managers, and Lawyers.


There are no prerequisites for Intellectual Property Training, so it is for anyone.

Intellectual Property Training Overview

This Contract Management training course is all about key intellectual property rights, such as trademarks, copyright, patent, and designs, all of which provide vital protection for businesses of many types. Thus, during Intellectual Property Training, delegates will gain knowledge of essential legal IP problems. This intense one-day training course will teach delegates how to make the most of the opportunities that arise, boost value, and ensure the protection of rights.

The material delivered on this course is the most up-to-date and appropriate to current times, from licensing agreements to new rules regarding technology contracts. By the end of this training course, delegates will possess an in-depth understanding of Intellectual Property Rights, will know what it takes to protect their rights, and will have the fundamental knowledge of EU law.

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What’s Included in this Intellectual Property​ Training Course?

We include:

  • The Knowledge Academy’s Intellectual Property Training Delegate Pack
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Procurement Training​ Course Outline

Module 1: Introduction to Purchasing and Procurement

  • What is Procurement and Purchasing?
  • Fundamentals of Procurement

Module 2: What Constitutes as Best Practice and Why It Matters?

  • Introduction to Goods
  • Introduction to Services
  • Types of Services
  • Difference Between Goods and Services

Module 3: Specifications and Stakeholder Engagement

  • Importance of Specifications
  • Components of Specifications
  • Vetting the Specification
  • Specification Approval

Module 4: Supplier Selection

  • How to Research and Prepare List of Suppliers?
  • EU Procurement Rules
  • RFs, RFQs, RFPs, ITTs, Framework Agreements, and E-auctions
  • Developing Good Selection Criteria for Choosing Suppliers

Module 5: Introduction to Contract Terms and Conditions

  • Typical Contract Terms
  • How to Ensure Your Term Prevail?

Module 6: Supplier Management and Review

  • Measuring Supplier Performance
    • Why Measure Supplier Performance?
    • Performance Measurement Methods and Techniques
    • Design an Effective Assessment System
    • Give Feedback
    • Use Service Level Agreements
  • Preparing and Running Performance Reviews

Module 7: Using Continuous Improvement Approach

  • Applying Best Practices
    • Automated Procurement
    • Spend Transparency
    • Supplier Engagement
    • Optimised Inventory
    • Contract Management
  • Developing an Action

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Prerequisites of Procurement Certification Training

There are no formal prerequisites for attending this Procurement Training course.

Who should take this Procurement Certification Training?

This training course is intended for anyone who wants to become familiar with procurement processes and pursue a career in the procurement industry.

Procurement Training​ Course Overview

Procurement is the process of obtaining goods, services, or work from external sources to meet the needs of an organisation. The procurement process is crucial for creating high-quality products and services at competitive prices, which is necessary for the buyer's commercial success. This training helps learners develop specifications for products or services in collaboration with stakeholders with greater accuracy and confidence. This training will help individuals provide valuable insights and data to support strategic decision-making. Furthermore, this training will assist organisations in optimising costs by strategically sourcing goods, services, and work at competitive prices. Holding the skills and knowledge of procurement enables individuals to pursue their careers working for international companies and meet suppliers effectively.

In this 1-day Procurement Training course, delegates will gain in-depth knowledge of the procurement process and its significance to an organisation. During this training, they will learn how to identify the supplier and ensure the best price from the supplier. They will also learn how to develop good selection criteria for choosing suppliers. Our highly expert and experienced instructor will conduct this training and provide individuals with the necessary procurement knowledge. 

Course Objectives

  • To purchase a product or service to obtain good value for money
  • To comply with the broad legal obligations of public procurement
  • To own the product rather than the seller by paying the considerations
  • To evaluate the quality of products and deliver service to the customers
  • To meet the demands of the customer with tangible economic products
  • To ensure that specifications are consistent with specifications for the same goods

After completing this training, delegates will be able to identify standards and performance criteria early. They will also be able to manage terms and conditions effectively as part of a purchasing negotiation.

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​What is included in this Procurement Certification Training?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Specification and Service Level Agreement Training Course Outline

Module 1: Introduction to Specifications and Service Level Agreement (SLA)

  • What is an SLA?
  • Writing SLAs
    • First Page of Document
    • Agreement Overview
    • Service Agreement
  • Specification of SLAs
  • Principles for Specifying Service Level Agreements

Module 2: Specifications and SLAs within Procurement Process

  • Specification in Procurement
  • Need of Specification
  • Procurement Functions Relationship with Specifications
  • What is SLA in Procurement?
  • Role of SLA in Procurement
  • Service Level Agreements for Goods and Services Purchases

Module 3: Specification Types

  • Requirement Specifications
  • Design Specifications
  • Material Specifications
  • Standard Specifications
  • Interface Specifications
  • Test Specifications
  • Performance Specifications
  • Quality Specifications

Module 4: Developing Specifications and Service Level Agreements (SLAs)

  • Goal of Specification Development Phase
  • Common Tasks
  • Specification Development Process
  • Write a Product Specification Sheet
  • Write a Technical Specification
  • Steps to Write an SLA

Module 5: SLA in Supplier Performance Management

  • Supplier Service Level Agreements
  • Steps to Continuously Manage Vendor Performance and SLAs
  • Key Features and Benefits of Vendor SLA

Module 6: SLA Management and Reporting

  • Service Monitoring
  • Process
  • Reporting Mechanisms

Module 7: Enterprise SLA Negotiation

  • SLA Development Process
  • Form of an Enterprise SLA

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There are no formal Prerequisites for attending this Specification and Service Level Agreement (SLA) Training course.


This course is ideal for everyone who wants to know how to write product specifications and agreements to deliver those specifications.

Specification and Service Level Agreement Training Course Overview

The specification is the statement of service or product needs, including workmanship, material, and methods. A Service Level Agreement (SLA) is a written agreement between the client and provider that specifies how the specification will be delivered. Specifications and SLAs are intended to enhance the procurement process by ensuring that providers and customers negotiate and agree on what is required to be supplied. This training session provides learners with the knowledge of documenting the cost of the overall quantity of work and agreement between the customer and service provider. Obtaining the required knowledge and skills in managing documentation and agreement will help them gain high-profile ranks in multinational corporations and expand their professional network quickly.

In this 1-day Specification and Service Level Agreement (SLA) Training course, delegates will thoroughly understand product requirement stamen and the agreement to deliver them. During this training, they will learn about different types of specifications that are detailed enough to implement or action. They will also learn how to negotiate enterprise SLA depending on two entities entering a contract. Our highly knowledgeable instructor will lead this training with years of teaching experience in soft skills courses.  

Course Objectives

  • To identify both the services required and the expected level of service
  • To implement strategy and manage operations through specification
  • To provide appropriate KPI and KQI measures at the rate of sample needed
  • To assure that corrective actions can be taken and form reports
  • To customise SLAs to meet specific service and customer requirements
  • To build the product with particular features and functionalities

After completing this training, delegates will be able to communicate information with their team about business directives, users, and any other criteria in designing and developing products. They will also be able to write an agreement that ensures equal consistent outcomes and expectations.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Commercial Contracts Management Training Course Outline

Module 1: Introduction to Commercial Contracts Management

  • What is Commercial Contracts Management?
  • Commercial Contract Management Process
  • Purpose of Commercial Contracts
  • Parts of a Commercial Contract
  • Managing Commercial Contracts
  • Automating Workflows for Commercial Contracts
  • Commercial Contracts Challenges

Module 2: Drafting Contracts

  • What is the Drafting of a Contract?
  • Importance of Drafting a Contract
  • Objectives
  • Skills required to Draft a Contract
  • What are the Essentials for a Well-Drafted Contract?

Module 3: Commercial Negotiation

  • What is Commercial Negotiation?
  • Preparing for a Commercial Negotiation
  • What are the Stages of a Commercial Negotiation?
  • How to Succeed in a Commercial Negotiation?

Module 4: Contract Risk Management

  • What is Contract Risk Management?
  • Why is Contract Risk Management Important?
  • Types of Risk in Contract Management
  • Contract Risk Management Process
  • Benefits of Contract Risk Management

Module 5: Commercial Bid Evaluation

  • What is a Bid?
  • How does a Bid Work?
  • What is Commercial Bid Evaluation?
  • Benefits of a Commercial Bid Evaluation

Module 6: Service Level Agreement

  • What is a Service Level Agreement?
  • Why Service-Level Agreements are Important?
  • How is a Service-Level Agreement Used?
  • Common Metrics
  • Types of Service Level Agreement
  • What is Included in a Service-Level Agreement?

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There are no formal prerequisites for attending this Commercial Contracts Management Training course.


This course is for everyone who wants to maximise business performance and minimise risks.

Commercial Contracts Management Training Course Overview

Commercial Contracts Management is a process that contracts managers use to negotiate agreements between two businesses. It is responsible for organising the entire process to ensure that all parties involved are aware of their responsibilities and plan for complex business. Studying this training helps individuals to communicate with the client about the agreement between the parties and the client’s intentions to create an outline for the contract. This training helps learners about executing contracts to ensure compliance and the agreement's maximum operational and financial performance. Individuals with excellent management skills and knowledge will get a satisfactory job in multinational cooperation with desired earnings.

In this 1-day Commercial Contracts Management Training course, delegates will learn to increase the operational and financial performance of the business. During this training, delegates will about contract drafting to regulate business relations between individuals or businesses. They will also learn about risk management which helps companies to minimise their losses and improve business processes. The Knowledge Academy’s highly professional and knowledgeable tutor who has years of teaching experience will conduct this training.

Course Objectives

  • To identify the terms of the agreements exchanged between the parties
  • To anticipate possible requests for a lower price and preserve the margin
  • To provide the information and tools fully exploit outbound contracts
  • To execute and maintain contracts when work is implemented
  • To provide greater insight for better focus and structure its inquiry
  • To reduce litigation risk upfront makes the company investment attractive

At the end of this training course, delegates will be able to make the contract management process quicker and easier. They will also be able to maintain the project budget and gather the proper materials.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +61 272026926 or Enquire.

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Contract Management Training FAQs


No, there are no exams for Contract Management.
Contract Management training courses include The Knowledge Academy courseware book, course material, a course completion certificate, an experienced instructor, and refreshments.
No, there are no prerequisites for Contract Management training, so anyone can attend.
No, you will not need to complete any homework for Contract Management training.
The Knowledge Academy is the Leading global training provider for Contract Management Training.
The price for Contract Management Training certification in Australia starts from AUD.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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