Is this course accredited?
Yes, it is accredited by BCS
What is the experience of the Instructor(s) delivering my course?
All of our trainers are fully accredited and have over ten years of experience in Managing Successful Programmes methodologies
What do The Knowledge Academy provide me on the course?
We provide pre-course reading, the official Managing Successful Programmes manual, The Knowledge Academy courseware folder, official certificates and refreshments.
Does the course include exams?
Yes, the course includes the both the MSP Foundation and Practitioner exams
Are there any prerequisites for the MSP examinations?
There are no prerequisites for the Foundation examination, however, candidates must achieve a pass at Foundation level before completing the Practitioner examination
What is the structure of the exams?
The Foundation exam is multiple choice and the MSP Practitioner exam is in the "Objective Testing" format, a style of complex multiple-choice examination
What time shall I arrive at the venue?
Please arrive at your training venue for 08:45am
The Knowledge Academy
The Knowledge Academy Materials and Trainers
The Knowledge Academy MSP® course materials and trainers are accredited by BCS. ensuring that delegates receive a consistently high standard of training. The Knowledge Academy course materials are regularly assessed and maintained in line with stringent standards administered by BCS. The Knowledge Academy trainers are regularly assessed by The Knowledge Academy and BCS. to ensure that their knowledge of Programme Management and MSP® are strong enough to deliver training that helps delegates extract maximum benefit from attending our courses.
The Knowledge Academy MSP® course materials are based on the 2011 edition of, “Managing Successful Programmes” and include examinations based on this manual.
MSP® Foundation and Practitioner Training (including examinations)
The Knowledge Academy MSP® Foundation and Practitioner event is designed to maximise delegates’ potential in the MSP® training environment.
Following confirmation of booking The Knowledge Academy will send the Pre-Course work to the delegate. This work consists of;
1) Reading: Introduction, Principles, Introduction to Themes from the “Managing Successful Programmes”
2) Pre-course workbook to be completed by the Delegate and handed to Trainer at the start of course.
The pre-course work on a The Knowledge Academy course will require around 15 hours of study prior to the course start date. The Knowledge Academy MSP® Foundation and Practitioner training event is an intensive 5 day course that includes the MSP® Foundation and Practitioner examinations within the course. Upon booking, Joining Instructions that describe the course location and other administrative details will also be emailed.
Multiple choice examination, 75 questions per paper with 1 mark available per question, 5 questions to be trial and not counted in scores, 35 marks required to pass (out of 70 available) - 50%, 60 minutes duration, Closed book Please note that success in the Foundation examination is a prerequisite for that candidate to move forward to the Practitioner examination.
A 80 question Objective Test Examination with a pass mark of 40 out of 80. Success in this examination indicates that the candidate could apply MSP® to the running and managing of a non-complex programmes. MSP® Practitioner status should be Re-Registered every 3 to 5 years via the MSP® Re-Registration examination.
The Knowledge Academy MSP® Foundation and Practitioner 5 day course follows a two part structure. The first three days of the course involve familiarisation with the content of the MSP® manual, preparing for the Foundation examination. Following successful completion of the Foundation examination, delegates will spend one day preparing for the MSP® Practitioner examination, sitting this examination on the final day of the course.
The Knowledge Academy MSP® Foundation and Practitioner 5 day course covers the following topics:
Principles of MSP®
Leadership and Stakeholder Engagement
Benefit Realisation Management
Blueprint design and delivery
Planning and Control
The Business Case
Risk management and issue resolution
Transformational Flow Overview
Identifying a Programme
Defining a Programme
Managing the Tranches
Delivering the Capability
Realising the Benefits
Closing a programme
Tailoring MSP® to the programme environment
- 2011 Edition Managing Successful Programmes OGC Manual
- The Knowledge Academy Courseware Book
- Pre-Course Material
- Experienced Instructor
- “The Knowedge Academy is a highly reputable training organisation and I would highly recommend. The customer care was outstanding and the trainer on the MSP course was excellent”By Melissa Bush (Programme Executive) from Bristol
- “Efficient and straight to the point!”By Levi Graves (Programme Manager) from Guildford
- “Great instructor, that really addressed the needs of the group. The material was well organized, and instructions for pre-course work were outstanding.”By Gina Manning (Programme Assistant) from Edinburgh
- “Very good course - I can't praise the trainer enough for the knowledge that he imparted to us all.”By Anne Cartwright (Programming) from London
- “Intense full-on course with lots to learn but made easier by the trainer.”By Brian Dunn (Programme Assistant) from Birmingham
- “Great course, I really got to grips with the MSP concepts.”By Toby Marshall (Programme Manager) from Sheffield
- “Excellent course, the trainer really made the content understandable.”By Liam Grover (Programme Manager) from Birmingham
- “The trainer was excellent, delivering the methodology in a fun and practical way by engaging all of the attendees. They were also excellent at preparing us for the exams.”By Elly Tumbler (Project Assistant) from Norwich
- “Was very impressed with the course, I would definitely think about coming back to do more.”By Andrew Walker (Manager) from Leeds
- “A challenging course effectively carried through. Participants with broad experience helped to enrich the discussions in a very positive way. The content and presentation by the trainer was consistently high quality and engaging while the facilities provided were excellent. Overall the course was fast paced and focused on practical application. A valuable and intense learning experience.”By Mike Butcher (Director) from Bristol
- “I found the training course in terms of pre-work, course content and delivery extremely useful to securing a pass. The relaxed, informal set up for all exercises and interaction with other delegates, using their real life examples to bring MSP to life, helped massively too!”By Richard Connor (Programme Executive) from Glasgow
- “Good quality training courses that are more than value for money. The class was small and we all got to know each other quickly - questions and discussion on particular points made the day go quickly.”By Michael Docherty (Programme Director) from Milton Keynes
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Managing Change With MSP
Organisations of the 21st century, in 2014 exist in a climate of constant change. The drive for this change is due to the innovations in technology, working practices and increasing demands from regulation. Organisations who have established a method to ensure they can keep up to date with the changes and transformations which are taking place and more likely to prosper and succeed than those who remain still. MSP; Managing Successful Programmes represents a proven programme management practise which successfully delivers transformational change which are drawn from both the public and private sector. Due to the desperate need for this method of programme management in today’s business world; MSP training is being taught around the UK to help todays businesses get into the 21st century and prepare for the changes which will take place this year.
To implement change successfully can be extremely risky. Whatever the scope of the change needed, it must be managed effectively and carefully.
It is 2014; no successful organisation can stand still. Changes in the expectations of customers, advances in technology, and changes in staff are just a few of examples of the pressures that can force continuing change to take place within an organisation. In order to respond to these changes, the following should be considered;
- Change the way that services are delivered to customers
- A merger or restructuring into different business units
- Setting up new supply chain relationships
As soon as any business or organisations moves beyond small changes they must take into account;
- The business environment
- The organisation
- The technology aspects
In order for MSP to work effectively, it is important to get the right balance between the short term effects of the change and the long term effects. Every change will affect the organisations culture therefore; in order to ensure that everyone involved is on the same page communication is vital.
The MSP training programme looks in detail at the idea of ‘cross cutting change’. This adds to the complexity of achieving success in time of change. Where multiple organisations come together in order to deliver services to one another or indeed the public, there must be a continuing management process and coordination put in place. There will also have to be other stakeholders outside of these organisations who have an interest in this change. Issues which can be found include;
- Differences in perception about the changes required
- Different views about the new services to be offered
- Problems related to the mandates of each organisation
- Differences in culture between the organisations
- Differences in the ability of the organisations to absorb this change
- Differences in their planning horizons
Within the MSP methodology there are several types of change which can take place and monitored by its methodology. The scale of the change can range from a minor adjustment to a radical transformation in its processes. Examples are;
- Localised improvements to internal processes
- Major change across the organisation
- Transformation outside of the organisation or to a group of organisations
The type of change will affect the style of programme management which is used.
Moreover, when using MSP to introduce and manage change there are four main phases involved;
- Identify the type of change
- Plan the change
- Implement the change
- Review the change
The relationship between these phases is vital and will impact on the final result.
However, for many organisations across the country, change initiatives fail. They fail for many reasons;
- Weak leadership
- Lack of clarity between teams
- No link to the strategic objectives of the business
- No sense of urgency or priority
- Barriers to the change not tackled
- No quick answers
- Poor engagement with the stakeholders
- Inadequate skills or knowledge in programme management/risk management
- Failure to manage the realisation of benefits
The MSP training course takes each of these failures into consideration when teaching delegates the principles and processes of employing programme management into their business. MSP is designed to manage any uncertainty which comes with change within a volatile environment. It can increase the success rate of changes by;
- Realistic delivery planning
- Focus on outcomes
- Focus on benefits realisation
- A change champion being nominated
- Engaging with key stakeholders
- Managing the transition of new ways of working
Change can be a scary time in any organisation; large or small; but with MSP it doesn’t have to be.