Who should attend this ITIL® Training Course?
The course is intended for those looking for a practical understanding of ITIL®, including its main concepts and how to adopt and adapt them where needed.
ITIL® Foundation and Practitioner Prerequisites
There are no prerequisites for this course.
ITIL® Foundation and Practitioner Training Course Overview
ITIL® Foundation and Practitioner combines training and exams for the ITIL® Foundation and Practitioner certifications into one 4-day course, providing you with a full understanding of ITIL® and how to adopt and adapt it into your organisation. Our ITIL® Foundation and Practitioner training is split into two parts: ITIL® Foundation and ITIL® Practitioner.
The first part, ITIL® Foundation, provides a beginner’s guide to ITIL® and introduces the IT service lifecycle, its key concepts and terminology. It provides fundamental knowledge for those new to ITIL® and can be beneficial for both operational staff and senior management. The second part, ITIL® Practitioner focuses on how to apply ITIL® practices for Continual Service Improvement in an organisation by adopting and adapting them to fit business needs. Designed for those who have learned the basics of ITIL®, the course provides practical knowledge which allows ITIL® to be fitted into existing IT operations.
ITIL® helps businesses align their IT needs with their organisational goals. Practised all over the world, it is the global standard in IT service management. ITIL® ensures IT projects follow a practical and repeatable best practice methodology based on the experience of thousands of organisations around the world.
This ITIL® Foundation and Practitioner course is fully accredited by PeopleCert on behalf of AXELOS.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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