Who should attend this Root Cause Analysis Training?
This ITIL Certification is designed to equip delegates with the skills and techniques necessary to identify and address the underlying causes of problems and issues within various contexts. Root Cause Analysis Certification Training is particularly beneficial for these professionals:
- Quality Assurance Professionals
- Operations Managers
- Project Managers
- Safety and Risk Management Professionals
- Problem-Solving Teams
- Process Improvement Specialists
- Manufacturing and Production Managers
Prerequisites of this Root Cause Analysis Training Course
There are no formal prerequisites for this ITIL Certification. However, basic problem-solving and analytical skills would be beneficial for the delegates.
Root Cause Analysis Course Overview
Root Cause Analysis is a process to identify the problem and find the solution to solve it at the root level. This ITIL Certification is designed to identify the difficulties a company should solve to streamline its processes and achieve its objectives. Studying this training assists organisations in discovering underlying mistakes in the development process and allows teams to take appropriate action to address the problems or prevent them from occurring in the future.
Additionally, pursuing this ITIL Certification provides individuals with lucrative knowledge and skills in Root Cause Analysis to get better and enhanced job profiles with a high pay scale.
This 1-day Root Cause Analysis Training provides delegates with a complete understanding of how the facilitator collects and organises information. They will learn to use transfer symbols to connect the inputs and outputs of related fault trees. They will also learn how to sort out priority concerns and avoid working on the wrong issue. Our highly expert trainer with years of teaching experience will conduct this training and equip delegates with the core concepts of Root Cause Analysis (RCA).
Course Objectives:
- To learn how to increase customer satisfaction and team collaboration
- To find the actual cause before taking corrective actions by using the KT method
- To know how to make a balanced decision when alternatives are unclear
- To clarify decision-making roles and responsibilities with DA analysis
- To organise and manage the thinking process to make the discussion productive
- To learn about the various techniques of the Thinking Hats of De Bono
At the end of this ITIL Training, delegates will be able to identify and eliminate possible failures in a system by using Fault Tree Analysis (FTA). They will be able to find permanent solutions for the reoccurring problems.