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Project Management (18)
Business Analysis (7)
Business Improvement (10)
IT Service Management (10)
IT Security (12)
Data Protection & Compliance (15)
Office Applications (9)
Business Skills (16)
Programming & Database (12)
Microsoft Technical (13)
Technical IT (12)
Advanced Technology (8)
Duration: 2 Days*
Pre-requisites: - ITIL® 4 Foundation
Exam(s): Included
Accredited: Yes
Support: 24/7
Dates & Prices EnquireAvailable delivery methods for this course
Classroom
Live Virtual
Online
Onsite
ITIL® Practitioner follows on from ITIL® Foundation to provide a practical guide to adopting and adapting ITIL® training for use in business. The training course lasts for 2 days and includes the ITIL® Practitioner exam.
Our comprehensive course uses instructor-led training and practical exercises to familiarise you with the Continual Service Improvement (CSI) approach, the nine guiding principles, and the three key areas most important to a successful ITIL® implementation. Suitable for anyone holding the ITIL® Foundation certificate, ITIL® Practitioner allows candidates to take their ITIL® knowledge and transform it into practice.
This practical level of understanding makes ITIL® Practitioner particularly suitable for introducing ITIL® into the workplace.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The training course covers the following topics:
*The ITIL® Practitioner exam is taken online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.
You must hold the ITIL® Foundation certificate to attend this course and be able to take the ITIL® Practitioner exam.
The following is included with our ITIL® Practitioner training course:
The ITIL® Practitioner exam tests the ability to adopt and adapt the ITIL® framework and apply it to a given scenario.
Duration: 2 Days*
Pre-requisites: - ITIL® 4 Foundation
Exam(s): Included
Accredited: Yes
Support: 24/7
View dates & pricesSelect your preferred delivery method
Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device
Duration: 2 Days*
Pre-requisites: - ITIL® 4 Foundation
Exam(s): Included
Accredited: Yes
Support: 24/7
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell
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