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Project Management (18)
Business Analysis (7)
Business Improvement (10)
IT Service Management (10)
IT Security (12)
Data Protection & Compliance (13)
Office Applications (9)
Business Skills (16)
Programming & Database (9)
Microsoft Technical (12)
Technical IT (10)
Health & Safety (4)
Duration: 2 Days*
Pre-requisites: - ITIL® 4 Foundation
Accredited: Yes
Dates & Prices EnquireAvailable delivery methods for this course
Classroom
Onsite
Online
Live Virtual
ITIL® Practitioner follows on from ITIL® Foundation to provide a practical guide to adopting and adapting ITIL® training for use in business. The training course lasts for 2 days.
Our comprehensive course uses instructor-led training and practical exercises to familiarise you with the Continual Service Improvement (CSI) approach, the nine guiding principles, and the three key areas most important to a successful ITIL® implementation. Suitable for anyone holding the ITIL® Foundation certificate, ITIL® Practitioner allows candidates to take their ITIL® knowledge and transform it into practice.
This practical level of understanding makes ITIL® Practitioner particularly suitable with introducing ITIL® into the workplace.
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The training course covers the following topics:
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.
You must hold the ITIL® Foundation certificate to attend this course and be able to take the ITIL® Practitioner exam.
The following is included with our ITIL® Practitioner training course:
The ITIL® Practitioner exam tests the ability to adopt and adapt the ITIL® framework and apply it to a given scenario.
*After completing 1 day of classroom training and successfully passing your Foundation Exam, the second day of this course is a flexible exam preparation day to complete at your convenience in order to prepare you to take and pass your Practitioner exam online.
We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.
Benefits of online exams include:
Duration: 2 Days*
Pre-requisites: - ITIL® 4 Foundation
Accredited: Yes
Dates & Prices EnquireSelect your preferred delivery method
Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Trusted & Approved
Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.
Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell
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